Scan to email does not work

Hello.
I am having some issues with my HP LaserJet pro 200 Colour MFP m276n
It is very odd, Basically I can scan to email with a @outlook or @gmail address
But when I use a company email like [email protected] It will not work. It works on every other email provider except ours.
I have contacted the hoster and they cannot find any issues. I have used all setup wizards and followed all instructions to the letter.
It is not a problem with our emails because we have another printer on the same email address and settings in another room and it works completly fine.
When I test the email on the Admin Page it tests successfully. But When I scan to email on the printer it does not work.
any help with this would be great, I have ran out of ideas.
Thanks alot!
-Sean

Hi GrsSean,
Welcome to the HP Forums, I hope you enjoy your experience!
I understand the scan to email won't scan to a email with the .co.uk extension.
I will be happy to help you.
I would set the scan to email again by running the wizard to see if that will resolve the issue.
How to Scan: From the Control Panel.
If following the guidelines from this document doesn't work then I would recommend to call HP phone support in your country.
Contact HP Worldwide.
Hope this helps.
Thank you for posting on the HP Forums.
Have a wonderful day!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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Hi @comet64,
I understand that you are having issues scanning to email from the software. I can help you with this.
I have provided a document for scanning to email. There is a section about using a Local email client and a Web-based email client. How to Scan: Windows 7.
What email client are you using? (Microsoft Outlook, Yahoo Mail)
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
How is the printer connected? (USB/Ethernet/Wireless)
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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