Scheduling is not working in BI Publisher

Hi all,
I am trying to schedule the report on BI publisher it's giving the following error:
oracle.apps.xdo.servlet.scheduler.ProcessingException: java.sql.SQLException: Listener refused the connection with the following error:
ORA-12519, TNS:no appropriate service handler found
The Connection descriptor used by the client was: localhost:1521:xe (I am using oracle database 10g and obiee 10.1.3.2).
I have followed the instructions provided in the link "Exploring Advanced Features of Oracle Business Intelligence Publisher"
Created mail server as instructed in the link ...
Problems are:
Unable to connect incoming and outgoing mail servers. I have used my machine host name i.e user as both incoming and outgoing server (u.ser.com)
also Scheduled jobs are not working in BI publisher.
Please let me know the solution for the above problem.
regards
chandra kanth.

gurus,
pls answer the above one, as i am unable to proceed further.
regards
chandra kanth.

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