SCM queue manager

Hi,
I am using transaction CQ to monitor the CIF queues in APO. However when i want to go to SMQ1/SMQ2 button i get the below message.
" Screen output without connection to user."
Could you help me on this??
Regards
Shri

Hi Shri,
I assume you mean transactiona /SAPAPO/CQ.
This error means that the transaction that you are passing to the destination system has generated a popup window of some kind, which expects an 'interactive' answer.  Since the queue does not have an interactive session, it cannot answer the question asked by the popup, nor can it clik on the green check to continue.
When SAP constructs their queued interfaces, they generally accommodate all of the standard popup messages that standard SAP generates.  So, you should check for customized popups.
You can determine which popup it is by activating the queue manually.  You will then get the actual popup window on your screen.  If you then manually answer the question in the popup window, the queue will be processed.  Short term, this is how you can clear all of the blocked queues.
Long term, you need to solve the underlying problem.  If it is a customized message, or a userexit, you will have to get your developers involved.
Regards,
DB49

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