SCORM api adapter

Hi,
I am having an issue with multiple users on our network trying to access a SCORM training course from our parent company, through a web address not VPN's.
The error received is "cannot communicate with the SCORM API adapter (requires java plugin). please try again, if the problem persists, try to force reload the adapter by pressing CTRL + F5 reload combination of your browser. You can check the java plugin is installed in the plugin-check of the application."
Logging does not work on the site with the issue and the plugin checker is saying that no plugins are installed
I have found that sometimes removing java and all files including reg keys related to java and the re-installing it will resolve the issue but not always
The java version we use is 6.14, but i have had success mainly with 6.15. The wiping of java fix makes me think that this is not related to any settings in IE 8 or and out of date SCORM adapter on the training site and to do with the JAVA it's self.
Could anyone assist with this?
Edited by: 988672 on Feb 18, 2013 3:57 AM

Thanks for getting back Scott, i don't think java is uninstalled as uninstalling is part of the troubleshooting i follow to resolve the issue.
I am however interested in the fact that the plugin may be disabled because part of my troubleshooting involves deleting the java registry for internet explorer which would clear any preference for the plug in to be disabled, but getting it to work again requires a complete wipe of java including all files left in app data after uninstall.
Then re-installing sometimes seems to work which may also indicate another issue affecting some of our machines.
I will have a look down the plug-in route and if there are any advances i will post them here as this issue can be a pain to actually pinpoint to one cause.

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    42:Mon Sep 30 15:28:52 UTC+0100 2013 - In SCORM_WindowHasOpener
    43:Mon Sep 30 15:28:52 UTC+0100 2013 - Window Does Have Opener
    44:Mon Sep 30 15:28:52 UTC+0100 2013 - Searching Opener - Name=PopUpBlockerTest, href=http://172.16.26.104:8888/contentstorage/FirstLearn4/POS%20Activation%20Drive_SCORM/index_lms.html
    45:Mon Sep 30 15:28:52 UTC+0100 2013 - SCORM_SearchForAPI
    46:Mon Sep 30 15:28:52 UTC+0100 2013 - Error grabbing 1.2 API-TypeError:Access is denied.
    47:Mon Sep 30 15:28:52 UTC+0100 2013 - Unable to acquire SCORM API:
    48:Mon Sep 30 15:28:52 UTC+0100 2013 - SCORM_objAPI=undefined
    49:Mon Sep 30 15:28:52 UTC+0100 2013 - In InitializeExecuted, blnSuccess=false, strErrorMessage=Error - unable to acquire LMS API, content may not play properly and results may not be recorded. Please contact technical support.
    50:Mon Sep 30 15:28:52 UTC+0100 2013 - ERROR - LMS Initialize Failed
    51:Mon Sep 30 15:28:52 UTC+0100 2013 - In DisplayError, strMessage=Error - unable to acquire LMS API, content may not play properly and results may not be recorded. Please contact technical support.

    correct Forum -
    Learning Management

  • MISSING FROM CC | Flash with SCORM 1.2 Tracking

    Hello Anyone-
      We use Flash as our main tool to create eLearning for our organization.  The CC seems to have dropped the SCORM 1.2 and 2004 tracking methods from the HTML Wrapper.
    Is there any way to get this back?
    Joel

    Hello,
    For AS3 projects we use Pipwerks Actionscript 3 SCORM API Wrapper for LMS communication (this includes CS6 built projects). See link below:
    SCORM projects | pipwerks
    Works well.
    dave

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