SCORM error

I have a uploaded a scorm 1.2 course and I keep getting this debug error when learners lunch the course:
0:Mon Sep 30 15:28:52 UTC+0100 2013 - AICCComm - Trying to create MSXML2.XMLHTTP in VBScript
1:Mon Sep 30 15:28:52 UTC+0100 2013 - AICCComm - intReCheckLoadedInterval=250
2:Mon Sep 30 15:28:52 UTC+0100 2013 - AICCComm - intReCheckAttemptsBeforeTimeout=240
3:Mon Sep 30 15:28:52 UTC+0100 2013 - AICCComm - IFrameLoaded
4:Mon Sep 30 15:28:52 UTC+0100 2013 - AICCComm - In GetAICCURL
5:Mon Sep 30 15:28:52 UTC+0100 2013 - GetQueryStringValue Element 'AICC_URL' Not Found, Returning: empty string
6:Mon Sep 30 15:28:52 UTC+0100 2013 - AICCComm - Querystring value =
7:Mon Sep 30 15:28:52 UTC+0100 2013 - AICCComm - GetAICCURL returning:
8:Mon Sep 30 15:28:52 UTC+0100 2013 - AICCComm - In DetectPreferredCommMethod, checking XMLHTTP
9:Mon Sep 30 15:28:52 UTC+0100 2013 - AICCComm - Checking IFrame
10:Mon Sep 30 15:28:52 UTC+0100 2013 - AICCComm - blnCanUseXMLHTTP=true
11:Mon Sep 30 15:28:52 UTC+0100 2013 - AICCComm - blnCanUseIFrame=true
12:Mon Sep 30 15:28:52 UTC+0100 2013 - ----------------------------------------
13:Mon Sep 30 15:28:52 UTC+0100 2013 - ----------------------------------------
14:Mon Sep 30 15:28:52 UTC+0100 2013 - In Start - Version: 3.8.2 Last Modified=09/30/2013 15:19:27
15:Mon Sep 30 15:28:52 UTC+0100 2013 - Browser Info (Microsoft Internet Explorer 4.0 (compatible; MSIE 7.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2; .NET4.0C))
16:Mon Sep 30 15:28:52 UTC+0100 2013 - URL: http://172.16.26.104:8888/contentstorage/FirstLearn4/POS%20Activation%20Drive_SCORM/index_lms.html
17:Mon Sep 30 15:28:52 UTC+0100 2013 - ----------------------------------------
18:Mon Sep 30 15:28:52 UTC+0100 2013 - ----------------------------------------
19:Mon Sep 30 15:28:52 UTC+0100 2013 - In ClearErrorInfo
20:Mon Sep 30 15:28:52 UTC+0100 2013 - GetQueryStringValue Element 'StandAlone' Not Found, Returning: empty string
21:Mon Sep 30 15:28:52 UTC+0100 2013 - GetQueryStringValue Element 'ShowDebug' Not Found, Returning: empty string
22:Mon Sep 30 15:28:52 UTC+0100 2013 - strStandAlone= strShowInteractiveDebug=
23:Mon Sep 30 15:28:52 UTC+0100 2013 - Standard From Configuration File - SCORM
24:Mon Sep 30 15:28:52 UTC+0100 2013 - Using Standard From Configuration File - SCORM
25:Mon Sep 30 15:28:52 UTC+0100 2013 - In LMSStandardAPI strStandard=SCORM
26:Mon Sep 30 15:28:52 UTC+0100 2013 - Calling Standard Initialize
27:Mon Sep 30 15:28:52 UTC+0100 2013 - In SCORM_Initialize
28:Mon Sep 30 15:28:52 UTC+0100 2013 - In SCORM_ClearErrorInfo
29:Mon Sep 30 15:28:52 UTC+0100 2013 - Grabbing API
30:Mon Sep 30 15:28:52 UTC+0100 2013 - In SCORM_GrabAPI
31:Mon Sep 30 15:28:52 UTC+0100 2013 - Searching with improved ADL algorithm
32:Mon Sep 30 15:28:52 UTC+0100 2013 - In SCORM_GetAPI
33:Mon Sep 30 15:28:52 UTC+0100 2013 - SCORM_GetAPI, searching opener
34:Mon Sep 30 15:28:52 UTC+0100 2013 - In SCORM_ScanParentsForApi, win=
35:Mon Sep 30 15:28:52 UTC+0100 2013 - SCORM_SearchForAPI
36:Mon Sep 30 15:28:52 UTC+0100 2013 - In SCORM_APIFound
37:Mon Sep 30 15:28:52 UTC+0100 2013 - API NOT Found
38:Mon Sep 30 15:28:52 UTC+0100 2013 - In SCORM_WindowHasParent
39:Mon Sep 30 15:28:52 UTC+0100 2013 - Window Does Not Have Parent
40:Mon Sep 30 15:28:52 UTC+0100 2013 - In SCORM_APIFound
41:Mon Sep 30 15:28:52 UTC+0100 2013 - API NOT Found
42:Mon Sep 30 15:28:52 UTC+0100 2013 - In SCORM_WindowHasOpener
43:Mon Sep 30 15:28:52 UTC+0100 2013 - Window Does Have Opener
44:Mon Sep 30 15:28:52 UTC+0100 2013 - Searching Opener - Name=PopUpBlockerTest, href=http://172.16.26.104:8888/contentstorage/FirstLearn4/POS%20Activation%20Drive_SCORM/index_lms.html
45:Mon Sep 30 15:28:52 UTC+0100 2013 - SCORM_SearchForAPI
46:Mon Sep 30 15:28:52 UTC+0100 2013 - Error grabbing 1.2 API-TypeError:Access is denied.
47:Mon Sep 30 15:28:52 UTC+0100 2013 - Unable to acquire SCORM API:
48:Mon Sep 30 15:28:52 UTC+0100 2013 - SCORM_objAPI=undefined
49:Mon Sep 30 15:28:52 UTC+0100 2013 - In InitializeExecuted, blnSuccess=false, strErrorMessage=Error - unable to acquire LMS API, content may not play properly and results may not be recorded. Please contact technical support.
50:Mon Sep 30 15:28:52 UTC+0100 2013 - ERROR - LMS Initialize Failed
51:Mon Sep 30 15:28:52 UTC+0100 2013 - In DisplayError, strMessage=Error - unable to acquire LMS API, content may not play properly and results may not be recorded. Please contact technical support.

correct Forum -
Learning Management

Similar Messages

SCORM Error Code 201 - What could be causing it?

Greetings folks,
I'm new to Captivate and to the forums so be gentle with me.
I just got back a report from the team that hosts the LMS that we upload to and they are saying our course is generating an Error Code 201. Now I'm not a Programmer, I'm a Designer, so stuff like this is ususally over my head.
I created a training course in Captivate 7 with 10 quiz questions with remediation on each question. They tell me the course is running fine on their testing server and that it "could" run fine on live, but I'm still worried as this is our first foray into the world of eLearning. In my mind I'd like it to be perfect, but if we can get to "good enough" that would be fine too.
So for all you gurus of Captivate, in your experience, should I worry about this or let the course go live? If I should worry about it, how would I go about fixing it? What should I look for?
Thanks!
Here is the screen shot of the error report they sent me:

First things first. I am not an LMS expert, so this is not about troubleshooting.
However, to ensure that your course works fine on a SCORM-compliant LMS, you can upload it to cloud.scorm.com and test it out. If the course works fine there, rest assured that it will work fine on any SCORM-compliant LMS. If your LMS team comes back with an issue after this, you can counter them with this evidence that the problem is with the LMS and not your course.
Sreekanth

Error when launching SCORM Compliant Content

When launching a piece of SCORM Content, OLM is kicking out an error that says "Unable to Locate the LMS's API Implementation. Communication with the LMS will not occur"
We have verified the physical and virtual paths for the content server and the SCORM Adapter, but this error is still occuring. The Content plays after you accept the error message.
Has anyone experienced this type of error before? The content was developed using Camtasia (which I am not familiar with) but was published using SCORM 1.2
Any suggestions or help is greatly appreciated!
Thanks,
Julie

Julie,
Check the troubleshooting section of the SCORM installation guide, metalink note id#374715.1
chances are the content is not frame friendly (look for javascript error indicator in the bottom left of your IE browser)
Partch #5943165 can help if this is the case "Provide option to launch learning object in new window " and described here:
NEW FEATURE IN OLM - Provide option to launch learning object in new window
Scott Morris
Seertech Solutions
http://www/seertechsolutions.com

CPlibrary.js causing error in SCORM Cloud Player

I have my course posted on SCORM Cloud, and when it launches, the slides take a long time to load between slides, and some of the elements on the slide don't load. SCORM Cloud customer service looked at the logs and found that the module is having a difficult time finding the elements in the CPlibrary.js file.
http://support.scorm.com/attachments/token/2sli5zgurdgbkov/?name=Screen+Shot+2013-06-12+at +5.12.27+PM.png
This is a module that was created by someone else and then published by me, so the elements in the library were not added by me or created on my machine. Does that make a difference?
It runs fine when I preview in the browser from Captivate. The problem is just when it is published and posted on SCORM Cloud.
Thanks for any help you can offer.

That is correct, at least in my case. Keep in mind, even though our two issues are similar, the solution could be vastly different.
It may very well be the LMS. I've had to go up against an LMS provider before in situations like this and it's not an easy task. The last thing they want to do is admit it's "their fault."
I'd suggest recreating the slide and testing on SCORM Cloud. If your developer doesn't get any errors on there, then it may very well be the LMS. All LMS' have different settings, which is both frustrating and confusing. Just trying to come up with a course that fully works on a given LMS can be a job on its own.

Publishing SCORM Productivity Pack files to Repository Explorer - Error

We have recently started using SAP Productivity Pack and completed an e-learning course using the product which we published as SCORM 1.2. I was able to author the file to the SAP Authoring tool and tested it which was all fine, however upon checking it into the SAP repository explorer it failed to check-in & gave this error
Cannot delete non-empty version group: /LMS/WBT/LMS_Instructor_Course_14Dec2011/ [rep=https://qrcentral.uat.qr.com.au:443/irj/go/km/docs/lms/, type=1, props={type=1, pubTypeGUID=43250496647044221, isVersioned=x, pathHash=-1660744237}]
java.lang.IllegalArgumentException: Cannot delete non-empty version group: /LMS/WBT/LMS_Instructor_Course_14Dec2011/ [rep=https://qrcentral.uat.qr.com.au:443/irj/go/km/docs/lms/, type=1, props={type=1, pubTypeGUID=43250496647044221, isVersioned=x, pathHash=-1660744237}]
     at com.sap.hcm.ls.shared.repository.control.implicit.ImpAuthMan.doDeleteObject(ImpAuthMan.java:1120)
     at com.sap.hcm.ls.shared.repository.control.AuthManagerImpl.deleteObject(AuthManagerImpl.java:1059)
     at com.sap.hcm.ls.shared.repository.exchange.CopyMan.cleanupObject(CopyMan.java:969)
     at com.sap.hcm.ls.shared.repository.exchange.CopyMan.cleanupInverseObjects(CopyMan.java:946)
     at com.sap.hcm.ls.shared.repository.exchange.CopyMan.cleanupCheckInObjects(CopyMan.java:902)
     at com.sap.hcm.ls.shared.repository.exchange.CopyMan.checkIn(CopyMan.java:210)
     at com.sap.hcm.ls.shared.repository.exchange.Publisher.checkInObjects(Publisher.java:267)
     at com.sap.hcm.ls.las.repository.explorer.wizard.steps.CheckInObjectsStep.workerThread(CheckInObjectsStep.java:85)
     at com.sap.hcm.ls.shared.util.swing.wizardfw.steps.ProgressWizardStep.run(ProgressWizardStep.java:209)
     at java.lang.Thread.run(Unknown Source)
I have not been able to correct this despite running SAP Note 1528650. I also know there was an issue in Prod Pack with the IMSMANIFEST.XML output which I also corrected but this has not helped the checking-in of the file to the Repository Explorer.
Thanks,

Hi Kristina, yes we resolved our issue with publishing Prod Pack content to the LSO repository. It was not the size of the files, rather an internal infrastructure limitation on the HTTP requests allowed per minute. We increased the limitation and since then have had no issues.
Regards,
Peter

Error With SCORM Content W Latest Version of Sun Java (1.6.0_10)

We're getting an error with users running the more recent version of Sun Java 1.6.0_10, but not with previous versions. This happens for all our SCORM content.
The Java logs are showing a lot of data, but the main symptoms seem to be:
network: CrossDomainXML: connection to host <our LMS server address> denied
LMS Error: 304 - Security exception
and
Error stack trace:
oracle.apps.ota.lms.LMSException: java.security.AccessControlException: access denied (java.net.SocketPermission <our LMS server address> connect,resolve)
and
Returned: "false"
*** LMSGetLastError() [Thu Oct 09 10:56:35 EDT 2008]
Returned: "304"
*** LMSGetErrorString("304") [Thu Oct 09 10:56:35 EDT 2008]
Returned: "Security exception"
Our crossdomain.xml fille is configured correctly, and also previous versions of JRE are not having the problem (the Java logs look clean).
Does anyone have any thoughts?
Thanks.

Hi All
Got a similar issue with the tracking / bookmarking of sessions - when on sun Java update 7 all is well however when update 10 or 11 is installed then SCROM session start on page 1 not the page you were on, also as expected they do not get marked as complete.
Two things happen
1) A small window is left for - [http://riti04.cornwall.nhs.uk:7780/ilearn/en/learner/jsp/relogin.jsp] - URL
2) We get an Error on page - [http://riti04.cornwall.nhs.uk:7780/ilearn/en/learner/jsp/lms.jsp] - URL
Looked for the Plugin section as per a pervious within the Java Control panel - but I'm not seeing it.
We use iLearn 5.0 and I am begining to think we need a patch but unsure which.
Thanks
Stephen

Scorm 1.2 Error Handling in Captivate 4

We have been using Captivate 4 for SCORM courses in a Moodle LMS (1.9.8) implementation. All of our users run Windows XP SP3, IE 6, and have McAfee installed on their systems. We have been having 1/5 people who take the Captivate courses never connect to the API and thus no data is written except for a start.time which is seperate from the SCORM communication. I was wondering if there was anyway we could have a javascript error appear whenever a user does not connect to the LMS or API correctly. I know this is common in other implementations of SCORM, but I cannot figure out how to add it to Captivate since the calls are all made in ActionScript as far as I know.
I have been looking for common threads and have had no real luck.
As a side note, the users who aren't getting written to the database are users who previously took Captive 4 courses in the same LMS and had no issues even when using the same PC on the same day. If anyone knows why this could be happening or has any suggestions or how to discover the error please help, we have been dealing with this issue for far to long and it is quickly becoming a permanent headache...
Thanks!
Sean

All (? or most) SCORM calls for published CP projects are contained in an external file. In CP4 it's "scorm_support.js".
So you could likely, if you have any JS expertise or resources, look at that...see where it attempts to connect to the API and customize it to throw an alert if it fails?
Erik

Error when launching a SCORM course in LMS

I've been publishing SCORM courses from Captivate to my LMS (Training Partner) for several years without any problems. I recently upgraded to CP 6 (6.0.1.240) and now when I launch the module from my LMS I get a message that says:
Does anyone have an idea as to what might cause this?
Thanks for your help!!

I have Training Partner (Geometrix) LMS installed - been using this one for over four years.
My workflow is:
1. Publish Captivate module to a folder with SCORM reporting enabled
2. Copy the published folder to the LMS content web server
3. Create course in LMS configured for SCORM reporting
4. Link for course module points to the .htm file in the course folder
I've used this approach without any issues up until I installed CP6. Now I get the error message on modules published with SCORM reporting enabled. The message does not appear when LMS reporting is not selected.
Ron

HT1338 I've got this message when open Safari : scorm content player error

I've got the message "scorm content player error" when I open Safari

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). 
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]] 
 
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. 
You can use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions. 
You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

Error 404 is displayed when SCO is opened in SABA LMS working fine on SCORM Cloud.

Can anyone help?
Content was packaged by Captivate 5.5 Scorm 1.2 working fine when uploaded in SCORM Cloud, but generating this error in SABA LMS.

I am not the user of SABA and i don't have the access; my client uses SABA, but the elearning I have designed in Captivate 7 will be uploaded in SABA.
i found out the discussion at SABA users forum but do you think it is relevant to my case?
http://www.sabausers.org/forums/viewtopic.php?f=28&t=1490#p5084

InputOutput error when importing SCORM 1.2 compliant content in OLM

I'm attempting to import SCORM 1.2 content (from UPK) in OLM and I continue to get the error "The content upload failed (InputOutput error)". We've tried it on 9ias, AS10g, all give the same error. We used the SCORM example from Oracle, replaced the xsd files as described....went through all of the notes. We tried replacing the host name in the OLM content server with the ip address, without the .com, all of the notes we have tried. Our assumption is that its something on our backend content server config we missed. We followed white paper from Oracle on the 10g upgrade as well.
Any one ever ran into this error? If so, can u shine some light on our very gloomy path? :)

Hi,
Contact Support, they will be able to help you.
I use UPK a lot in OLM, and I have no problems uploading the content (and haven't seen this error).
A couple of things to check (you have probably done this alrteady):
* Export the UPK content as SCORM 1.2 player package
* Remember to zip the library before you import to OLM
Regards
Anders Northeved

Scorm 1.2 Package errors

When I create a SCORM 1.2 packages using Breeze Presenter,
the scorm_support.js file created consistently has the same
error...
var g_nAPI = 0; // type of API to start searching for;
allowable values: 0 - SCORM 2004; 1 - SCORM 1.2 (or 1.1)
This variable should be set (to 1)...
I'm getting tired of unzipping, ediiting and rezipping
packages for this basic error ?
Am I alone in seeing this ?
Andrew

Captivate 6 shouldn't require any scored assessments to properly track.
Just setup your SCORM 1.2 lesson with Incomplete > Complete
set 'User Access' or 'Slide Views - 1 slide'
Don't check the Quiz option
The Oracle LMS can be troublesome - when developing content for a customer a couple years ago, tracking interaction responses that exceeded more than 1 character would crash the system...
BUT simple lessons that just launched and marked as completed - those didn't pose any isses.
As long as you have SCORM options checked in the preferences, and publish to a .zip file, that .zip file should have everything your LMS needs.
Good luck
-E

I am receiving an error message that my Adobe Captivate zip file is not a valid SCORM, AICC or IMS Content Package. What am I doing wrong?

I am receiving an error message that my Adobe Captivate zip file is not a valid SCORM, AICC or IMS Content Package. This zip file has been published identically to my previous zip files. What am I doing wrong?

First, go back into the CPTX source file and check that LMS reporting is indeed turned on and that it is set to SCORM etc.
If that is OK. Republish and use the Zip option in the Captivate Publish dialog settings to zip the file. Don't zip it yourself.
If your LMS still rejects this zip file, upload to SCORM Cloud and see if it rejects it too.

Captivate 7 Scorm 2004 and some Errors

I've exported 2 captivate scorm files and used the Adobe Multi Sco Packager to create one course.
When we upload the packaged scorm file to the LMS we keep getting the following errors in the debug window:
Can someone point me where I can start to look on how to fix this issue?
55: GetValue("cmi.launch_data")
56: GetErrorString("403")
57: return "Data Model Element Value Not Initialized"
58: 403 Data Model Element Value Not Initialized
59: GetLastError()
60: return "403"
61: GetLastError()
62: return "403"
63: GetErrorString("403")
64: return "Data Model Element Value Not Initialized
----- and also the following:
83: SetValue("cmi.score.scaled","NaN")
84: GetErrorString("406")
85: return "Data Model Element Type Mismatch"
86: 406 Data Model Element Type Mismatch
87: Invalid data format for Real: NaN
88: GetLastError()
89: return "406"
90: GetErrorString("406")
91: return "Data Model Element Type Mismatch"

It should if you enable Interaction Data (default).

Flash CS5 SCORM publishing at 100% error

I upgraded from CS3 to CS5 and have just tried to publish a CS5 fla using the SCORM 1.2 and the SCORM 2002 templates at 100%. They are postage stamp size in any IE browser. If I publish the same fla using a "flash only" or even "AICC" template, the size is correct and enlarge and shrink with the browser window size. Also, if use a SCORM template but I change the option from 100% size to the actual pixel size of the fla the IE browser shows the content correctly but is NOT scalable as required.
Note that this problem did NOT exist in Flash CS3.
I require SCORM so that I can use bookmarking in an LMS.
I noticed an earlier answer that resolved the problem with "overflow:hidden" in the html file ... but the SCORM templates do not have this text and so the same fix will not work.
Any help with this would be greatly appreciated.

I tried overlaying the latest AIR as sinious suggested, but that only changed my error message by adding the line about ADT as in the original post.
I was finally able to get the app to compile by calling adt from the command line. Here is an example .bat file that worked for me:
@echo=off
@set java_cmd="C:\Program Files\Java\jre6\bin\java.exe"
@set java_param=-Xmx128m -jar
@set adt_cmd="C:\Program Files (x86)\Adobe\Adobe Flash CS5.5\AIR2.6\lib\adt.jar"
@set target=ipa-test
@set cert=iOS_dev.p12
@set cert_pass=password
@set provisioning=my_iOS_device.mobileprovision
@set build_file=helloworld.ipa
@set desc_files=helloworld-app.xml
@set files=helloworld.swf AppIconsFolder
%java_cmd% %java_param% %adt_cmd% -package -target %target% -storetype pkcs12 -keystore %cert% -storepass %cert_pass% -provisioning-profile %provisioning% %build_file% %desc_files% %files%
pause

SCORM error

Similar Messages

Maybe you are looking for