CPlibrary.js causing error in SCORM Cloud Player

I have my course posted on SCORM Cloud, and when it launches, the slides take a long time to load between slides, and some of the elements on the slide don't load. SCORM Cloud customer service looked at the logs and found that the module is having a difficult time finding the elements in the CPlibrary.js file.
http://support.scorm.com/attachments/token/2sli5zgurdgbkov/?name=Screen+Shot+2013-06-12+at +5.12.27+PM.png
This is a module that was created by someone else and then published by me, so the elements in the library were not added by me or created on my machine. Does that make a difference?
It runs fine when I preview in the browser from Captivate. The problem is just when it is published and posted on SCORM Cloud.
Thanks for any help you can offer.

That is correct, at least in my case. Keep in mind, even though our two issues are similar, the solution could be vastly different.
It may very well be the LMS. I've had to go up against an LMS provider before in situations like this and it's not an easy task. The last thing they want to do is admit it's "their fault."
I'd suggest recreating the slide and testing on SCORM Cloud. If your developer doesn't get any errors on there, then it may very well be the LMS. All LMS' have different settings, which is both frustrating and confusing. Just trying to come up with a course that fully works on a given LMS can be a job on its own.

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