Scrambled and Erratic Printing Operations?
We have an HP Designjet T520. It is accessed by multiple workstations over our in office network. It is that we use it connected to the network via it's WIFI capability, but have also used it hard wire connected to the network, our problem appears either way. The problem that we are experiencing is one of erratic printing operations. Some pages print fine, others print with areas blank that should contain information, some sheets start to print then just stop and are cut off at about 6". The printer acts like it is going to print fine, it at times will print maybe 2 or 5 sheets of an 8 sheet job then stop and spit out (2) or (3) 6" strips of paper with mirrored information that is scrambled. Or at times you will send it a print job and it will not do anything, so you then discover that it has unloaded the paper, so you reload the paper, and it unloads it again, then it decides to finally except the paper then it prints a page, then it prints the next with information missing, then you might guess a person or two or three begin to get a little angry. We have powered it down and restarted it, only to get the same type of scrambled and erratic operations. What is our problem here?
+Still trying to determine exactly what got corrupted on the old account.+
You could trash numerous preference files and still not find the source of the problem. Count your blessings that you use OS X and not Windows. You solved the problem with a few minutes of work, not hours wiping the drive and reinstalling everything.
John
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Somehow files in Acrobat were corrupted. had to have cmputer guy delete those before reinstall. reinstalled. I can create a pdf and email it but cannot print to printer. what to do.
Jeff ElliottHi Jeff,
Are you having this issue with selected pdf files or with any file that you try to print?
Are you able to print document using any other program?
What exactly happens when you click to 'Print'.
and please let me know what did you meant by "have to bring up cntrol panel and shut down operations."
Regards,
Rahul -
Please help - I am beginning to hate google, my android and gmail. I have just wasted about 5 hours in a futile attempt to try and get my current Mac contacts list on my computer updated to my phone. I'm not that computer literate but I have looked up about google phone accounts, vCards, backing up contact lists, what SD on phones are, and God know what else. I have searched the internet and tried all sorts of things and I still have a mac with a now correct contact list (after the iPad contacts scrambled it and I spent ages manually correcting them all) and a phone with an outdated contact list. If you try and sync them the phone wants to overwrite the computer one just like the iPad did (would it be so **** hard to give you a choice on the phone as to which overwrites which!). After all the advice on the internet failed, I got the bright idea to completely delete all the ones on the phone and if it was empty of contacts the computer one could be exported to it. Not as simple as it sounds. First I backed up (I think) my computer contacts list. Numerous futile attempts to go through the phone options to globally delete all contacts did not work - they gave a warning message and you got to choose whether to continue or not, I did, and it looked like it might be working as it changed to zero data on the phone, but then they all popped back up again from God knows where from, but without their little added bits like pictures of the people. So, I tried un- syncing the darn phone from google and then deleting them globally. That didn't work either. I tried deleting them all again and again and google would crash and not let me do it. It is absolutely ridiculous that this is so damned difficult to do (especially if you are not computer savvy) and that you cannot choose which device overwrites which when syncing. I gave up and ticked sync with Google again (not that it appears to do anything to the phone contact list at all). So after 5 hours I am back to where I started from, with a phone showing all the same incorrect contacts (but the pictures are back), which wants to overwrite the computer if I try any sort of sync, and no way to fix them except go into each one manually and try and do it - and how long would that take (and I've already wasted hours and hours fixing scrambled contact lists!). I think I will do a print out of the computer contact list and just carry it around with me like an address book - so much bloody simpler. So now I have a headache, am fighting an overwhelming urge to hurl the phone at the wall, hoping for a heat wave to evaporate icloud things and am wishing I had bought an iPhone instead of the stupid HTC Android. Can any one offer me any suggestions on how to get rid of the contacts on my phone and replace them with the ones in my mac address list - hopefully after that they can sync to their hearts content and not stuff everything up again (which was why I unsynced google a while back - because the phone's list kept making stuff ups and scrambling and duplicating my computer contacts list). Am I the only one on the planet having this problem or is there someone else out there who has had it and solved it.
Without "pretending" to be yourself on the other phone (change settings) there's nothing else you can do.
iOS devices are meant to be single user and can't view iCloud.com the same way a Mac or PC can do.
You need to find a desktop or laptop machine (Mac or PC) to log in at iCloud. -
I have a pc running windows 7. I got an Airport Extreme 802.11n Wi-Fi and the printer is now plugged into the Airport. The Airport works fine but the printer shows as offline in control panel and in word. The printer is a HP LaserJet CP1525nw.
+For now I have it set to Share Public IP address - Is this correct for my Network Setup with The Airport Extreme being the only router being used ?+
This would be the correct setting if the AirPort Extreme is connected to a simple modem (one ethernet port).
*Settings I have Enabled*
5 GHz name indicates that you have elected to use the option to assign a separate name to the 5 GHz network. This will allow you to "tell" compatible computers to connect to that network, rather than the slower 2.4 GHz network
Use Wide Channels is recommended for 5 GHz operation.
Interference Robustness often does more harm than good and should not be used unless you know you are in a area with a lot of wireless networks and you feel that your network is experiencing interference issues from a nearby network. -
HP4250n Printer and Forms printing to wrong tray
OK,
I've tried everything I can think of... here's the code:
^job PATFORM -zPHAM01P -atjoff -ati4 -c1
Issue: -ati4 on the HP 4250n
This should print from tray 2 on the printer, but it's wanting to do a manual feed from tray one. Works fine on every other model of HP that we have, but this one.
Any help would be greatly appreciated.
Thanks in advance,
JZDo we know what your operating system is? What happens if the other printers, or just the printer being used in error, is offline? Turned off for instance? What about image size? If the image is too big to fit an A4 sheet, and the printer being used has A3 capabilities? I can't say that I have ever heard of Photoshop in particular having those sort of smarts.
It was that sort of machine self awareness that inspired the Terminator movies. -
HP Facebook Photo and Album Printing
I have just finished reinstalling my operating system (Windows XP) and am now reinstalling my programs. I have just reinstalled Hp printing software. There is a new feature available I would like to use from HP updates. It allows a person to print photo albums from facebook. I tried to run the program but I get the following message:
"Sorry, privacy setting for this friend prevent HP Photo and Album Printing from accessing your friend's photos".
Does anyone know how to change the privacy settings in Facebook for my friends so I will be able to print my friend's photo albums? There are no tips for how to change these settings to allow Photo and Album Printing. Thank you.Only your friends can change the share/privacy settings of their photos. The photos need to be shared with you, and your friends need to enable sharing photo with apps in their FB App Settings. See attachment for FB App Setting.
- Carolyn
Although I am an HP employee, I am speaking for myself and not for HP.
* Click the KUDOS star on the left to say “thanks” for helping!
* Please mark a reply “Accept as Solution” if it solved your issue so others can find it. -
Using Photoshop CS6 and after printing approx. 10 cards on an Epson R3000 printer the program gives me a dialog box saying "There was an error opening your printer. Printing functions will not be available until you have selected a printer and reopened any documents." Even after closing and reopening the program, the print command is greyed out so I cannot select any printer. This also happens with a Brother laser printer. Both printers will produce a test page out side of the Adobe product. Help!
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Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Mac OS 10.10.3
System architecture: Intel CPU Family:6, Model:58, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2300 MHz
Built-in memory: 8192 MB
Free memory: 4665 MB
Memory available to Photoshop: 7059 MB
Memory used by Photoshop: 70 %
Image tile size: 1024K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Version: 2.1 NVIDIA-10.2.7 310.41.25f01
OpenCL Version:
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: NVIDIA GeForce GT 650M OpenGL Engine
Display: 2
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Video Renderer ID: 16918311
Video Card Memory: 1024 MB
Video Rect Texture Size: 16384
OpenGL Version: 2.1 NVIDIA-10.2.7 310.41.25f01
OpenCL Version: 1.2 (Feb 27 2015 01:29:10)
Video Card Vendor: NVIDIA Corporation
Video Card Renderer: NVIDIA GeForce GT 650M OpenGL Engine
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Display Depth:= 32
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adbeape.framework adbeape 3.3.8.19346 66.1025012
AdbeScriptUIFlex.framework AdbeScriptUIFlex 6.2.29.18602 66.490082
adobe_caps.framework adobe_caps 6.0.29.0 1.276181
AdobeACE.framework AdobeACE 2.19.18.19243 66.492997
AdobeAGM.framework AdobeAGM 4.26.17.19243 66.492997
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AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.7.101.18636 66.26830
AdobeBIB.framework AdobeBIB 1.2.02.19243 66.492997
AdobeBIBUtils.framework AdobeBIBUtils 1.1.01 66.492997
AdobeCoolType.framework AdobeCoolType 5.10.31.19243 66.492997
AdobeCrashReporter.framework.framework AdobeCrashReporter 6.0.20120201
AdobeExtendScript.framework AdobeExtendScript 4.2.12.18602 66.490082
AdobeJP2K.framework AdobeJP2K 2.0.0.18562 66.236923
AdobeLinguistic.framework 17206
AdobeMPS.framework AdobeMPS 5.8.0.19463 66.495174
AdobeOwl.framework AdobeOwl 4.0.93 66.496052
AdobePDFL.framework AdobePDFL 10.0.1.18562 66.419471
AdobePDFSettings.framework AdobePDFSettings 1.4
AdobePIP.framework AdobePIP 6.0.0.1654
AdobeScCore.framework AdobeScCore 4.2.12.18602 66.490082
AdobeUpdater.framework AdobeUpdater 6.0.0.1452 "52.338651"
AdobeXMP.framework AdobeXMPCore 66.145661 66.145661
AdobeXMPFiles.framework AdobeXMPFiles 66.145661 66.145661
AdobeXMPScript.framework AdobeXMPScript 66.145661 66.145661
ahclient.framework ahclient 1.7.0.56
aif_core.framework AdobeAIF 3.0.00 62.490293
aif_ocl.framework AdobeAIF 3.0.00 62.490293
aif_ogl.framework AdobeAIF 3.0.00 62.490293
AlignmentLib.framework xcode 1.0.0.1
amtlib.framework amtlib 6.0.0.75
boost_date_time.framework boost_date_time 6.0.0.0
boost_signals.framework boost_signals 6.0.0.0
boost_system.framework boost_system 6.0.0.0
boost_threads.framework boost_threads 6.0.0.0
Cg.framework NVIDIA Cg
CIT.framework CIT 2.0.5.19287 145486
data_flow.framework AdobeAIF 3.0.00 62.490293
dvaaudiodevice.framework dvaaudiodevice 6.0.0.0
dvacore.framework dvacore 6.0.0.0
dvamarshal.framework dvamarshal 6.0.0.0
dvamediatypes.framework dvamediatypes 6.0.0.0
dvaplayer.framework dvaplayer 6.0.0.0
dvatransport.framework dvatransport 6.0.0.0
dvaunittesting.framework dvaunittesting 6.0.0.0
dynamiclink.framework dynamiclink 6.0.0.0
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hydra_filters.framework AdobeAIF 3.0.00 62.490293
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ICUData.framework ICUData 3.61 "gtlib_3.0" "." "16615"
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image_flow.framework AdobeAIF 3.0.00 62.490293
image_runtime.framework AdobeAIF 3.0.00 62.490293
LogSession.framework LogSession 2.1.2.1652
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Photoshop CS3 and Lightroom print discrepancies
Hello,
I am having an issue with printing from Lightroom. I have a profile for my printer/driver/inkset that I have used successfully with Photoshop. When I print an image in Lightroom with the "profile manages" using this profile with the same driver, the image is dark. the exact same image exported from Lightroom to Photoshop prints beautifully with the same driver/paper/inkset.
I have double and triple-checked my driver and lightroom print settings but cannot find anything that appears out of whack. I use a saved pre-set to ensure that my printer driver settings are identical each time.
Does anyone have any ideas?
thank you,
George PappasThanks for the additional information, Andre. Your symptions seem to point to the same underlying cause of the problem that I have experienced even though your particulars are different.
I have been quiet on this issue becuase I have been involved in a "deep dive" through the problem with Adobe Technical support and by trying to make sense of the other causes/effects/workarounds found by members of the Lightroom and other forums. For now, I do not have a solution yet, but hope to have more tangible information and a solution to post within a couple of weeks.
I have been through four tech support interactions with Adobe and one from Canon. Unfortunately, these calls were less than satisfactory. While the people on the phone were nice, there very unhelpful and primarily engaged in "pass the buck" behavior by claiming the problem was somewhere else. The last support call with Adobe lasted 40 minutes with a very nice fellow who gave me USELESS feedback and directed me to a knowledgebase article that had nothing to do with my real problem.
Let me be clear, I am a 20+ year software industry veteran and understand the complexities of this stuff. It is obvious that Adobe and Canon cannot put fully qualifed (and expensive) people on the first point-of-contact for support issues. However, they should have a reasonable escalation procedure that routes a problem of appropriate complexity to a highly qualifed person after a reasonable number of support attempts are unsuccessful in solving the issue. So far, this has not happened and is very frustrating to me.
Here is what I know of the underlying cause of the issue thus far. It appears to be caused by the interaction between Lightroom, the operating system's color management, and the printer driver. In essence, each of us are getting prints that are "double" or "triple" color managed even though we are trying to select one color managment workflow for our output.
Photoshop/InDesign and other adobe applications use their own color management engine called ACE. Lightroom does things differently and uses the computer's operating system CM functions. I believe this why my prints continue to look good when printed out of Photoshop yet look lousy (too dark) when printed from Lightroom. Lightroom is making assumptions when it sends a print data stream to a printer driver that doesn't yield the same result becuase each operating system performs color management tasks somewhat differently and print drivers from Canon/Epson/HP also do not use the operating systems CM functions the same way. For Mac users, if you add the printing engine architecture change from of Mac O/S 10.4 to Mac O/S 10.5 you throw an additional level of change into the equation which is not helpful.
So, where does that leave all of us who have this problem? I believe that for a given print driver/profile/operating system, Adobe will need to provide us with a workaround that will result in quality prints. To do this means that someone in Adobe who has the knowledge has to put together a specific recipe of options that work for the major printer manufacturers/OS's/printers. The long run solution will, unfortunately, occur over time as Adobe modifies how Lightroom makes certain assumptions when it sends print data streams to printer drivers and printer manufacturers will update their printer drivers to be more bulletproof regarding operating system color managment differences.
Sorry for the long-winded message. Unfortunately, this is one of those seemingly simple problems that has a lot of underlying complexity and does not yield a "one size fits all" solution. I will keep this group updated on what I learn as I work with Adobe.
Best,
George -
WRT300N and network printer problems
I have a pc wired into the router and a printer wired into it as well, they work fine. I have a laptop that can access the router wirelessly and it can get out to the internet. When I use the laptop to try and find the printer using the printer setup wizard its not found on the network, all i get is the microsoft windows network option. The Printer is an HP 7780 model and has the wireless option, went with the the cable to try and limit complications. Any help with this would be greatly appreciated.
Thanks.Depending on the operating system (Windows XP) go to the control panel and click on the Network Wizard and set up both computers and during the wizard it will give you the option to enable File and printer sharing. After you set up your network you should be able to see the other PC and printer from each printer. Also make sure you have TCP/IP enabled by clicking on start>control; panel>Network connections and right click on the LAN (wired or wireless depending on which one it is) and clicking on properties. In there make sure TCP/IP is checked. You may have to install any software on each PC that came with your printer.
Richard Aichner (Ikester) -
Acrobat on OSX does not use printer preset. Every single time I have to print I have to click printer and then print to load the preset and then click print again from the main dialog. I am printing to a Xerox that has the copier code in the preset so if I don't do this it will not print. This has been broken for in every version I have tried. This extra clicks are taking years off my life. Did I remember to do the extra clicks? I don't know, I guess I will run down the hall and check. Please fix this.
What operating system are you running? I assume they had you install the latest BIOS. True? If it were mine, I would suggest forcing it to use integrated graphics (in the BIOS) to rule out a problem with the NVidia driver.
-
When I open a PDF document and select print, Adobe stops working and closes. How do I correct this?
When I open a PDF document and select print, Adobe stops working and closes. How do I correct this?
Hi tbytrzll,
In order to help you better please let me know below mentioned information:
- Operating system version and name.
- Version of Adobe reader.
- Have you tried to update the Reader and if you are trying to print using any other application what is the result.
Have you tried any steps to resolve the issue.
Regards,
Ajlan Huda. -
HP Deskjet F 300 going 'Offline' and not printing
What is the simple solution to my HP DeskjetF300 often going 'Offline'
Howcan I stop this happening?
How do I get it back?Hi kencorn,
Welcome to the HP Forums!
I noticed that your HP Deskjet F300 keeps going offline, and not printing. I am happy to help!
For further assistance, I will need the following information:
The Product/Model Number of your printer. Follow instructions in this link. Finding Your HP Product Model Number.
If you are using a Windows or Mac Operating System, and the version number. To find the exact version, visit this link. Whatsmyos.
If the printer is connected, Wireless, Ethernet, or USB.
If the printer is able to make copies.
If the power cable is plugged into a surge protector, or directly to the wall outlet. Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
If you are using Windows, please try our HP Print and Scan Doctor, and let me know what happens!
Hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping! -
Ghost circles and erratic mouse behavior
I have these light colored circles in the upper to middle left part of the screen and my mouse keeps jumping to these dots and I have virtually no control of my mouse. Is there a real solution to this problem as I have already hundreds of posts about it but no apparent actual fix.
Hello , Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I have read your post on how ghost circles and erratic mouse behaviour appear on the screen of your desktop computer, and I would be happy to assist you in this matter! To correct this issue, I recommend following the steps in this document on HP All-in-One PCs - Troubleshooting Touch Screen Issues (Windows 8). This should help return the functionality to your touch screen. I also suggest following the steps in this document on HP PCs - Wireless Keyboard and Mouse Troubleshooting, which should help correct the intermittent cursor behaviour. If the circles still appear, and the mouse still behaves erratically, I recommend returning your system back to a previous restore point before the issue occurred. This can be done by following the steps in this document on Using Microsoft System Restore (Windows 8).
Should the problem continue, I suggest performing a backup and recovery of your operating system. This can be done by following the steps in this resource on Backing Up Your Files (Windows 8), as well as Performing an HP system recovery (Windows 8). This should return your system back to factory defaults.
If the issue continues, please contact our technical support for further assistance in this matter by clicking the link below to get the support number for your region.
www.hp.com/contacthp/
I hope this helps!
Regards -
Lots of clicking noise and then print fails
I am an elderly Brit, so I hope you'll be kind to me!
I use a Pixma MP540 printer and my current task is to print out some vacation details from the tour operator. Two of four succeeded, but the next one keeps failing, the printer talling me to load paper to the rear tray. The printer is set to default and should print from automatically chosen source on plain paper. The second profile is one for printing photos from the rear tray, and so only loaded as and when needed.
I have not had any problem before, and I have even substituted "cassette" for " automatic" as paper source.
Can anyone suggest what could be the cause of my frustration? Please! Might the printer itself be faulty?Please follow these steps to take the cartridges out.
Touch the Icon and indicated on the pic.
It will come up with a screen which looks like this
Touch on the black cartridge icon and it will display " moving black cartridge to front".
Now open the cartridge door and remove the black toner.
Close the door and touch the cyan and it will move it to the front and you will have to open the door again and take the cyan out, close the door again and repert the process for magenta and yellow.
And when you want to reinstall them the same steps have to be repeated.
Do let me know the results
Although I am an HP employee, I am speaking for myself and not for HP.
*Say thanks by clicking the "Kudos! Star" which is on the left*
Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. -
Since installing LTR 5.4, which I've now upgraded to 5.6, I've encountered repeated slowness and malfunctions in operations, especially when using the Compare View function and the Tab key to open and close the right and left side panels. Such problems never arose during two years of using LTR-4 and nothing else has changed on my computer. I have a pretty simple system with only a few plug-ins, which are usually not in operation. I have 12GB of RAM in my Windows 7 PC. I could illustrate these problems with screen shots if you would tell me how to submit screen shots. Otherwise I will try to describe the problems in words.
The problem is clearly cumulative, growing worse as usage time passes. Compare View feature gradually slows down and eventually seems to choke as my work session proceeds. If I Exit LTR and re-enter and start all over, things will work normally for maybe 30 minutes, but then the Compare View feature begins to become very slow to respond. In a recent example with my screen full of thumbnails in Library mode I highlighted two images to compare. LTR started to open the Compare View screen by first having the top row of thumbnails disappear to be replaced by the "SELECT" and "CANDIDATE" words in their spaces (but no images), but Compare View never succeeded in gaining control of the screen. After some seconds the top row of thumbnails reasserted its position and the Compare View windows disappeared. But LTR kept trying to bring them back. Again the top row of thumbnails would go away, Select and candidate would reappear, try again, and give up. This went on for at least 2-3 minutes before I tried to choose File and Exit, but even that did not initially want to respond. It doesn't like to accept other commands when it's trying to open Compare View. Finally it allowed me to exit.
To experiment I created a new catalog of 1100 images. After 30-40 minutes, the Compare View function began to operate very slowly. With left and right side panels visible and two thumbnails highlighted, hitting Compare View can take half a minute before the two mid-size images open in their respective SELECT and CANDIDATE windows. When the side panels are open and two images are in the Select/Candidate spaces, hitting the Tab button to close the side panels produces a very delayed response--25-30 seconds to close them, a few more seconds to enlarge the two images to full size. To reverse the process (i.e., to recall the two side panels), hitting Tab would make the two sides of the screen go black for up to a minute, with no words visible. Eventually the info fields in the panels would open up.
I also created a new user account and imported a folder of 160 images. After half an hour Compare View began mis-placing data. (I have a screen shot to show this.) CANDIDATE appears on the left side of SELECT, whereas it should be on the right. The accompanying camera exposure data appears almost entirely to the left of the mid-screen dividing line. Although the Candidate and Select headings were transposed, the image exposure data was not, but the data for the image on the right was almost entirely to the left of the line dividing the screen in two.
Gurus in The Lightroom Forum have examined Task Manager data showing Processes running and Performance indicators and they see nothing wrong. I could also send screen shots of this data.
At this point, the only way I can process my images is to work 30-40 minutes and then shut down everything, exit, and re-start LTR. This is not normal. I hope you can find the cause, and then the solution. If you would like to see my screen shots, tell me how to submit them.
Ollie
[email protected]Since installing LTR 5.4, which I've now upgraded to 5.6, I've encountered repeated slowness and malfunctions in operations, especially when using the Compare View function and the Tab key to open and close the right and left side panels. Such problems never arose during two years of using LTR-4 and nothing else has changed on my computer. I have a pretty simple system with only a few plug-ins, which are usually not in operation. I have 12GB of RAM in my Windows 7 PC. I could illustrate these problems with screen shots if you would tell me how to submit screen shots. Otherwise I will try to describe the problems in words.
The problem is clearly cumulative, growing worse as usage time passes. Compare View feature gradually slows down and eventually seems to choke as my work session proceeds. If I Exit LTR and re-enter and start all over, things will work normally for maybe 30 minutes, but then the Compare View feature begins to become very slow to respond. In a recent example with my screen full of thumbnails in Library mode I highlighted two images to compare. LTR started to open the Compare View screen by first having the top row of thumbnails disappear to be replaced by the "SELECT" and "CANDIDATE" words in their spaces (but no images), but Compare View never succeeded in gaining control of the screen. After some seconds the top row of thumbnails reasserted its position and the Compare View windows disappeared. But LTR kept trying to bring them back. Again the top row of thumbnails would go away, Select and candidate would reappear, try again, and give up. This went on for at least 2-3 minutes before I tried to choose File and Exit, but even that did not initially want to respond. It doesn't like to accept other commands when it's trying to open Compare View. Finally it allowed me to exit.
To experiment I created a new catalog of 1100 images. After 30-40 minutes, the Compare View function began to operate very slowly. With left and right side panels visible and two thumbnails highlighted, hitting Compare View can take half a minute before the two mid-size images open in their respective SELECT and CANDIDATE windows. When the side panels are open and two images are in the Select/Candidate spaces, hitting the Tab button to close the side panels produces a very delayed response--25-30 seconds to close them, a few more seconds to enlarge the two images to full size. To reverse the process (i.e., to recall the two side panels), hitting Tab would make the two sides of the screen go black for up to a minute, with no words visible. Eventually the info fields in the panels would open up.
I also created a new user account and imported a folder of 160 images. After half an hour Compare View began mis-placing data. (I have a screen shot to show this.) CANDIDATE appears on the left side of SELECT, whereas it should be on the right. The accompanying camera exposure data appears almost entirely to the left of the mid-screen dividing line. Although the Candidate and Select headings were transposed, the image exposure data was not, but the data for the image on the right was almost entirely to the left of the line dividing the screen in two.
Gurus in The Lightroom Forum have examined Task Manager data showing Processes running and Performance indicators and they see nothing wrong. I could also send screen shots of this data.
At this point, the only way I can process my images is to work 30-40 minutes and then shut down everything, exit, and re-start LTR. This is not normal. I hope you can find the cause, and then the solution. If you would like to see my screen shots, tell me how to submit them.
Ollie
[email protected]
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