Screwed up email 'FROM' addressing COMPLAINT

Yes this is a complaint. Seriously what is going on with the FROM email addressing and how did anyone in BC ever think that deliberately changing and screwing with a clients FROM details improves things for clients.
This is now what happens to one of my clients because he does not host his DNS with BC. His 'from' addressing is changed. All his clients now get this for campaigns and notifications. I have substituted his name for 'ClientName' and website name for BusinessName (as I do not think his personal details are relevant.
From: Client Name [mailto:[email protected]>; on behalf of; Client Name <[email protected]>
Yes it really do string along that much. This is supposedly an enhancement. It does nothing but make the client look dodgy because the trusted address his end clients have seen for the last 20 years now looks spammy.
This was where the original notification of what was happening was to occur:
http://www.businesscatalyst.com/BlogRetrieve.aspx?PostID=314882&A=SearchResult&SearchID=55 23254&ObjectID=314882&ObjectType=55
Below is the extract about it:
Email deliverability enhancements  We've introduced two new changes with the goal of improving our email deliverability rates.
• Campaigns and operational emails (ie. workflow notifications) will now be signed with DKIM, acting as a digital signature and improving overall email deliverability.
• These emails will now also include a "sent via worldsecuresystems.com" header if the FROM email address is not a domain that has it’s DNS hosted with Business Catalyst.
Just incase you are a BC Partner like myself and have not actually seen this problem for yourself. After an hour of testing to figure out why the client sees it and I do not Live Chat tells me anyone with an email address hosted within BC actually does not see this stupid amendment to the FROM address. Here was Live Chats response:
"If the email is sent to "[email protected]" which is hosted on BC, it does not include the worldseruresystem in the header, and if I sent it to myself it includes the header, as my email is not hosted on BC. So it also depens on the receipient's email address."
Trully idiots are being employed within BC. How can we as BC Partners ever trust any testing we do in this system when we cannot even display what the end client is seeing?! Does BC really think that this helps a business have credibility online? Anything that has a dumb domain name like 'worldsecuresystems.com' and thinks this makes people feel more secure about the legitimacy of an email is a fool. I know what the relevenace 'worldsecuresystems' has within BC but 1 million+ other people do not. It is like typing into the subject line "This Is Not SPAM". Irrespective of the digital signature this change supposedly makes in improved email deliverability is countered by the shear stupidity of how it appears.
I clearly have a problem with this, my client has a problem with it too. I am sure we are not the only ones.

Hi Lynda...
Thank you very much for your reply - and I do agree - education is key to helping clients! .. and I have not actually tried to educate him with this issue yet - as I do not really understand the reasoning behind having the email header the way it is at present! So I guess I need to be educated first before being able to go back to him with how this benefits his company?
Just wanted to point out that in the header, as per your example, my clients emails say "Mailed by: amazonses.com" and then "Signed by: worldsecuresystems.com"! I have attached a screenshot from my personal Gmail account to show this as all the details do not show up in my business email as it is hosted with BC!
And this is how it looks from my clients side once he forwards the email on to me...
This is also only a workflow email notification and not an email marketing campaign!
... and as per your suggestion I have been looking at other marketing email that are sent to my account and have found this one which is very interesting - from BC Gurus.... which works exactly how my client would like it to look!
How do they get this working correctly?
Kind regards,
Sean Saville

Similar Messages

MAIL WILL REPLY, BUT WON'T SEND FRESH EMAILS FROM ADDRESS BOOK

HI, Recently set up my pop3 account on mail. And hit a problem. Mail will receive emails, will send "REPLYS" but will not send fresh emails from address book or even if i type them in manually.
This is so stupid.
Help guys, Thanks
Liam

You should set it to Port 465, and select SSL, assuming this is the smtp.gmail.com server. Your ISP is probably blocking use of such a SMTP on Port 25, and that is very common policy.
Ernie
Message was edited by: Ernie Stamper

EIM 4.41 - Email From Address

Hi,
I am wondering if there is a supported method of modifying the customers Email From Address in a Wordkflow Node?
We have a customer who has a Webform which generates an email to EIM however the From Address for all customer emails is a sngle internal email as the Web Forn cannot use the customer actual Email address to generate the email.
The customers actual email address in containned in the body of the email but the only way I can see of modifying the From Address is by using the Create Object Node whcih would mean I have to complete the orginal activity and create a new one essentially.
Regards,
Brendan

Thanks Ravindra,
I had already set this scenario up in the lab and used the CreateObject Node with sucess. I will also need to create a Query Link to extract the original email content for the Activity from the Database and use a Macro to insert this as the content for the CreateObject Node.
You are correct that this should be addressed from the Webform and it would appear to be a serious limitation if the Webform cannot provide the appropriate email From Address.
Regards,
Brendan

How to set email "from" address when sending photo

when I send photos from my iPhone people respond to the wrong address. This just started. How do I switch the FROM address to the correct email address.

The From address you want has to be your default account - you can set this in the Mail settings.

How do I copy only the emails from Address Book?

I want to easily make and update a big email list.
With out doing them individually,
what's the best way to copy all of ONLY the emails from my contacts at once and put them in a text doc?

paste the following into Script Editor (it's in /Applications/Utilities)
<pre style="
font-family: Monaco, 'Courier New', Courier, monospace;
font-size: 10px;
margin: 0px;
padding: 5px;
border: 1px solid #000000;
width: 720px;
color: #000000;
background-color: #ADD8E6;
overflow: auto;"
title="this text can be pasted into the Script Editor">
tell application "Address Book"
set mlist to selection
repeat with per in mlist
repeat with eemail in emails of per
set curemail to value of eemail as text
if curemail is not equal to "" then do shell script " echo " & curemail & " >>~/desktop/ab.txt"
end repeat
end repeat
end tell</pre>
select the contacts you want in Address Book and press run in Script Editor. Emails will be exported to the file ab.txt on your desktop.

Email from addresses IN my Address Book are getting filtered to Junk

I thought I had Mail trained. But, when I send mail from a web account of mine to Mail, where the sending account email address is IN Address Book in my own Address Book card, it is getting sent to the Junk Mail mailbox. The same thing has happened to email from a Yahoo Group.
I have the following exempt from junk mail filtering:
√ Sender of message is in my Address Book
√ Sender of Message is in my Previoius Recipients
√ Message is addressed using my full name.
So, how come email that matches one or more of these criteria are getting junked?
Mike

Answsering my own question:
This may not be THE answer, but this seems to work.
I gave up and reset the Junk mail filtering and started re-teaching Mail. Only thins, it wasn't doing any good. If I sent email to myself from another email account, it got labelled as Junk. If I told Mail that it was NOT Junk and tried, again, Mail STILL labelled it as Junk.
Maybe no one else does this (or, it isn't causing anyone but me problems), but I had ME in my addressbook (mostly to make sure my birthday got into iCal along with everyone elses), complete with all my email addresses. This was labelled by Mail as "Me" the owner/user.
I tried creating another contact that I called "Mike's Email Addresses". That's what I put in there, all my email addresses. And, I deleted the email addresses from the "Me" account.
Now, sending email from one of my other accounts (the web based @mail.com, for example), to the email address that Mail checks, causes that email to be dropped into my Inbox. Hurrah.
Mike

Cannot set the email from address (reply-to) in SharePoint Designer workflow

I have created several workflows for custom lists. Among other actions, they send out emails. It appears however, that they all use the same from-address. I would like to supply each of these workflows with different reply-to addresses.
Can I do that? After a lot of searching it appears that the only way is to create separate Web Applications, since the reply-to address is set on Web Application level. But that would require several extra web applications in my case, which again need their own site collections and sites.
I really, really miss a "From" field in the SharePoint Designer workflow "Send e-mail" action.
Best regards, Jan.

Hi,
I think it is not possible out of the box. Have a look at the "Send email extended" custom SPD workflow activity (http://www.codeplex.com/SPDActivities ). As per the website "Send email extended - Enhanced version of the OOTB activity. Allow you to specify the sender. Also does not break links in body."
Hope it helps.
Xue-Mei Chang

Email 'From' address in Mail

In OSX Mail.app, you can now select 'Custom' from the pop-up menu for Aliases and enter whatever you want, even if they're not Apple addresses. But, how can one do this in iOS? All I can see in iOS Settings for an iCloud type account is the list of aliases set up in iCloud on the web (something you actually cannot do from iOS bizarrely), which can ONLY be iCloud.com addresses. Am I missing something here?
At the moment it seems to me that Mail in OSX and iOS have entirely different capabilities. I need to be able to use different addresses to send From. I can do this when on my Mac, but I cannot seem to do that from any iOS device. With all the recent furore about Mavericks and iOS 7, I would have thought they might have noticed this glaring inconsistency.
Anyone know if it is actually possible to use alternate (non Apple) From addresses in iOS Mail?

I just checked something else. My mail account is a hotmail one, so I decided to log into hotmail proper and see how it displays there. The same thing happens on the hotmail site, so perhaps it's a sender issue.
That would mean that Mail takes its 'from' field from the sender's metadata rather than data that's on my machine. Is this how it works?

Email From Address

I had 2 emails addresses one using Google Apps and the other a gmail account. The gmail account is set to default but when I send an email it is being sent as the .co.uk email address despite selecting the gamil account from the dropdown.
I have now removed the Google Apps email address altogether but I still have the same issue. I sent an email to some other accounts including a business email, hotmail and gmail. I used the gmail.com account which is set as default. But the guy I sent them to tells me they all have a reply to address for the business domain name which have deleted from my Macmail
It almost appears that Macmail has cahced the business address, where? I have no idea. I would really appreciate a step by step guide to resolving this problem
Dave

Hi Brian, can you be a little more specific?
I went to Settings-> Mail, Contact, Cal, but do not see any "email account"
I think I found the correct answer, and its this:
You must add your email account to iOS Mail, Contact, Cal under "accounts". If it's not in there, it's not going to show up as a possible return address.

Emailing from address book

I cannot, with this current software, right-click on an email address in the Address Book and have the option to send an email pop up. It's no longer an option in spite of the fact that Address Book help says it should pop up. What am I doing wrong? It used to be so simple.

You're not doing anything wrong. That's not an option in the current version of Address Book. Unless there's a trick I haven't found, you now have to click on the entry and then click (standard click) on the "email" label to get the Send Email command.
Regards.

Email from Address Book-Get "Cannot Send"??

My Email & Address Book work fine for sending a message. BUT...we have approx 150 Accounts listed in Address Book and when I try to send a email to the entire group (called Accounts) I get a meassge back:
"Cannot Send Message Using Server smtp.gmail>com"
I've tried any, and all, and get same message no matter what server?
It sates : "server response was :5.1.2 or other punctuation after the recipient's email address :4sm986638ywg.13
HOW can I email ALL these 150 clients a message without ALL this trouble?? Is something wrong in Address Book? Checked ALL addresses and look fine?

OK, perhaps I see the problem now.
Outgoing Mail Server: smtp.gmail.com
http://email.about.com/od/macosxmailtips/qt/et_gmailosxmail.htm
http://islandinthenet.com/2009/05/08/how-to-setup-leopard-mailapp-to-use-gmail-2 /

Notification sounds only when I get email from address book contacts

I am getting constant sound notifications whenever I get email but very few emails really require instant attention. I do not want to hear a sound when I get an email, except when the sender is one of my contacts. What settings do I need to make this happen? Thanks.

OK, perhaps I see the problem now.
Outgoing Mail Server: smtp.gmail.com
http://email.about.com/od/macosxmailtips/qt/et_gmailosxmail.htm
http://islandinthenet.com/2009/05/08/how-to-setup-leopard-mailapp-to-use-gmail-2 /

Outlook 2010 client - One of the user's sent items email shows as from address as invalid address

Hi,
One of the user in exchange 2010 - outlook 2010 environment, in sent items email from address shows as invalid address after sent emails to recipients. Recipients are successfully received the emails. however, why the invalid address appearing in sent items
from address for the one of outgoing email?
EMail showing From: /O=FIRST ORGANIZATION/OU=EXCHANGE ADMINISTRATIVE GROUP (FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN=users name On Behalf Of
username
thnaks
MD

Hi,
As what ManU Philip says, please check the issue in OWA firstly and try setting changes in Outlook.
Additionally, I noticed that there is an On Behalf Of in your post. If the issue is also the same on OWA, We can use the following command to check whether the user have Send on Behalf
permission on “/O=FIRST ORGANIZATION/OU…”:
Send On Behalf:
Get-Mailbox -Resultsize Unlimited | ?{$_.GrantSendOnBehalfTo} | select Name,GrantSendOnBehalfTo
Please try to remove these rights and restart Outlook to check the issue existing.
If all of the above fails, Please collect the error logs in Event Viewer and post here. I would like to help you any time.
Hope it helps.
Thanks,
Winnie Liang

ERMS - what controls the default "email from" when replying to an email

We have multiple emails that go to the same agents that respond to these emails.
I thought in img t-code CRMC_IC_EMAIL the reply to adddress would be the default but that does not appear to work.
when the agent does the reply-to email the From is a different email than CRMC_IC_EMAIL. There is a drop down arrow on the right hand side and the user can change the email from address, but trying to get this to deafult in.
The emails the agents can choose from are from IMG t-code CRMC_IC_FROMGRP which includes the one from CRMC_IC_EMAIL
crm 5.0 sp11.

Don't know if you resolved your email problems but after much playing around I finally got someone at my ISP that knew what he was doing. If you cannot send, under the smtp server your user name and password must be entered even though the prompt tells you it is optional. As a mobile device the port used is different from the one I would normally use if at home and therefore validation is required by use of the password. The normal port for the smtp server is 110 but to use on a mobile unit like the iPad port 587 is used.
Hope this helps. It works fine for me now.

Threatening emails from BT Yahoo

Yesterday and today I received threats by email supposedly from "BT Yahoo Alerts Online Service" to close down my BT Yahoo account after which I will be unable to send or receive emails. They ask me to click on a link. The link today was a different one from yesterday, and today it was a final warning. What it that all about? I use BT broadband and have a BT email address. I vaguely remember that BT joined forces with BT Yahoo to use their email software. I think I understand that BT and Yahoo have parted company and all us BT users will be on BTmail. Surely all this should be invisible and automatic to BT customers? Can anyone tell me exactly what email service the BT Yahoo emails are threatening to close unless I do this or that? Anyone else received such messages please? Do I just ignore them?
Solved!
Go to Solution.

I think you may have been the subject of a scam/phishing email which has not come from BT. Do not click on any links.
If you hover your mouse over the email from address it will show you where it came from and if you hover your mouse over the link it is asking you to click on it will show you where it will take you.
If you have clicked on the links please have a read through this.
http://bt.custhelp.com/app/answers/detail/a_id/39411

Screwed up email 'FROM' addressing COMPLAINT

Similar Messages

Maybe you are looking for