Scripts in CiC0 - CRM 4.0

When we access Cic0 it always shows only the first script. Only when a campaign is selected and a call prepared can you see the applicable script.
Am I missing something in config which shows me all the scripts? Also, before linking a script is it possible to preview the scipt in the script editor.

Hi Shahkera ,
1. do not give any navigation link to your script profile.
2.Use the event class name as CL_CRM_IC_SCRIPT_LAUNCH
You should be able to see the scripts.
Cheers!
Plz reward if helpful
Regards
Raj

Similar Messages

Script/automate creating CRM user account

Is it possible to script creating a CRM (2011) user account? We want to create a CRM account for every new hire. Rather than doing it manually, if there were a Powershell script available to do the work, then we could automate it.

I'm not sure if you can create an account from the terminal that will be recognized by OS X. I don't know much about the Terminal or Unix commands, but I'm thinking you may need to restart. A user without a home directory should be able to log on; I've done that myself (on Leopard). Try adding the home directory anyway.

Reminder Scripting on CIC0 ISU

Hello Experts,
I need to set a text reminder(scripting area in the ISU-CIC, "Slot 2") on CIC0(For Example: Dunning Campaign), I knew it is possible on CRM-Interaction center. But how do you proceed on CIC-ISU?.
Thanks in Advance
Nicolás
Edited by: NICOLAS ANTONACOS T on Mar 16, 2010 2:03 PM

Hi Diana,
Have you mainitained a slot for the Reminder scripts in the framework????
Hope this would help.
Regards,
Rekha Dadwal
<b>You gain a point for every point that you reward. So reward helpful answers generously</b>

CIC0 - CRM system requests user name and password

Hi folks,
I am a BASIS gui am facing a peculiar problem with our production CRM system. It is a CRM 5.0 system and we have no java stack . The customer service users have reported on a daily basis when they are logged into CRM system and working with CIC0 transaction for several hours, suddenly a pop up comes up stating
"The server <CRM server server name> is requesting that a user name and password be sent in an insecure manner (basic authentication without a secure connection) "
This is happening when a user logged on the CRM system itself. There is no java stack on this system, pure ABAP system. When this popup comes up, the user then puts his/her user name and password and hits ok and is able to continue with work only to be interrupted the next day in the middle of work. So they are able to login , keep doing their for hours and suddenly are asked to revalidate their user name and password.
1. If the user is logged in for several hours and is working fine, what happens suddenly that the user name, password is forgotten and requires to be re-inputted?
2. Is this related to the browser? But the users only work on CIC0 abap system, they do not open a browser , and this is not via portal or a web-ic link...this is all pure abap login via a sapgui.
3. I have copied the same user and am testing to see if the pop up pops up on me...but so far this pop up is not comming up for me....can this be related to user's local desktop windows or browser settingis there any password cache setting ..if so does it mean every time user tries CIC0, a cached password is sent to the server ......I am confounded ...where is the issue, what settings is this related to...
Thanks for any help...
regards, Vikram

Hello Vikram,
Apparently CIC0 makes use of WAS which requires separate authentication. This can possibly explain this issue. Just check if you have maintained the local SSL certificate. Also ensure SSO is also in place. Check STRUSTSSO2 for this.
Regards.
Ruchit.

CIC0 CRM Organizational of unit's

Hi
Today in CRM when you run transaction CIC0 and the user is assign to more than one ORG. unit and this ORG. units have same CIC0-profile, in this case, the user got an pop-up screen (with org. unit's that he belongs to) and then he will chose an org. unit that he will work with in the CIC0-screen.
IF you want this pop-up will show EVERY org. units in the system INDEPENDENT if the user belong to org.unit's or not, so, the user will always got a pop-up with ALL org. unit's in the system,is there anyone that have done or have any idea how to do that?? Please help.
BR//

Hi
yes I know that is a relation and not just a display of org unit's but my client will have the opportunity to chose which org.unit he will belongs to when he start the cic0 transaction independent of the org.unit he belongs to, he will sometimes only work 20 min for back office, next 20 min for front office etc but he will still only belongs to one or two org.unit's when a workflow is triggered, there will also be a lot of work when a new user will be created,The chosen org. unit (from pop-up) will be defaulted into organizational tab in the business activity.
BR//

CIC0 CRM ORGANIZATIONAL OF UNITS

Hi
Today in CRM when you run transaction CIC0 and the user is assign to more than one ORG. unit and this ORG. units have same CIC0-profile, in this case, the user got an pop-up screen (with org. unit's that he belongs to) and then he will chose an org. unit that he will work with in the CIC0-screen.
IF you want this pop-up will show EVERY org. units in the system INDEPENDENT if the user belong to org.unit's or not, so, the user will always got a pop-up with ALL org. unit's in the system,is there anyone that have done or have any idea how to do that?? Please help.
BR//

Hi
yes I know that is a relation and not just a display of org unit's but my client will have the opportunity to chose which org.unit he will belongs to when he start the cic0 transaction independent of the org.unit he belongs to, he will sometimes only work 20 min for back office, next 20 min for front office etc but he will still only belongs to one or two org.unit's when a workflow is triggered, there will also be a lot of work when a new user will be created,The chosen org. unit (from pop-up) will be defaulted into organizational tab in the business activity.
BR//

Cic0 CRM 4

Hello All ,
In CIC0 - interaction info we can see the list of transaction for BP ,
In this list "created date" of activity appears correctly. Is there some way to display "planned day"? I saw the column named "Planned" but it appears empty.
Any help will be appriciated.
Thank you,
Rika

Rika
Follow the path SPRO>CRM>Interaction Center Winclient>Visible Components>Navigation Area>Define Search In Locator>select ONE_ORDER>select the categories>and then select Search ID for ONE_ORDER-->complete the data..i.e.,
Enter the function module,Programme name and screen number.
Regards
Surendra

Saving interactive script in mySAP CRM ?

Hi All
We are implemeanting WINCLIENT to one of our client
As we need to save the interactive script onces
the conservation is over between customer and agent
Please through light on this issue....
Your response will be rewarded....
Regards
Appa

user10613699 wrote:
it is not solving my problem,...Why not? Did you test and also check the documentation link?
SQL> accept DO_SAVE prompt 'Do you want to save (Y/N)? ';
Do you want to save (Y/N)? Y
SQL> begin
2    if '&do_save' in ('Y','y') then
3      commit;
4    else
5      rollback;
6    end if;
7 end;
8 /
old   2:   if '&do_save' in ('Y','y') then
new   2:   if 'Y' in ('Y','y') then
PL/SQL procedure successfully completed.
SQL> Edited by: Sven W. on Nov 17, 2008 4:53 PM

Enable document management for entities through PowerShell script (Dynamic CRM 2013 on premises)

Hello,
Can anybody let me know if it is possible to enable document management for entities through PowerShell script for Dynamic CRM 2013 on premises.
I want power shall script where user will give the entity (Accounts, Contacts etc.) for the CRM.
The script should enable the document management for the entity.
Thank you for your support.

Hi Jeff,
Any updates? If you have any other questions, please feel free to let me know.
A little clarification to the script:
function _ErrObject{
Param($name,
$errStatus
If(!$err){
Write-Host "error detected"
$script:err = $True
$ErrObject = New-Object -TypeName PSObject
$Errobject | Add-Member -Name 'Name' -MemberType Noteproperty -Value $Name
$Errobject | Add-Member -Name 'Comment' -MemberType Noteproperty -Value $errStatus
$script:ErrOutput += $ErrObject
$errOutput = @()
_ErrObject Name, "Missing External Email Address"
$errOutput
_ErrObject Name "Missing External Email Address"
$errOutput
If you have any feedback on our support, please click here.
Best Regards,
Anna Wang
TechNet Community Support

Scripts in CRM

Hi,
Can I have some scripts examples in CRM? I mean, I need couple of standard scripts names in CRM. I do not have CRM system with me otherwise I would have done myself.
Thanks,
Shiva

Hi shiva.
Examples of Standard Smartforms in CRM SYSTEM:
CRM_BUSINESS_ACTIVITY
CRM_LEAD_PRINT
CRM_OPPORTUNITY_01
CRM_ORDER_LEASING_01
CRM_ORDER_SERVICE
Hope it helps.
Regards.
Manuel

Business role customizing not working in crm 2007 web client

Can someone tell me what services need to be activated via sicf for business role customizing to work in the Web Client under the Administration component in CRM 2007. I have everything else working in this are eg surveys, document template, fact sheet configuration, view configuration but the business role customizing when selected just opens a blank screen
Thanks in advance
Eddie

Hi Eddie,
The SAP CRM 2007 Master guide suggests enabling all the SICF services in the SAP namespace.
We had some script errors in CRM UI, but once all the SICF services were activated, they simply disappeared.
The IDES demo systems are also set up this way, so you can try doing it.
Regards,
Padma

Import Fail crm 2011 to crm 2013 Legacy component issue

Hi All
We are getting issues during organization import from crm 2011 to crm 2013 , the error is
"We have detected the presence of legacy component(s) during upgrade, these components are not supported in Dynamics CRM 2013. Please refer to upgrade log file C:\Users\Administrator\AppData\Roaming\Microsoft\MSCRM\Logs\LegacyFeatureCheck.xml
for more information."
when we check log file it shows the error "ISV folder under CRM Website contains one or more files"
Even we removed everything from ISV folder , Iframe urls from app , solution which is using ISV urls ,plugins and custom workflows but still the error is same
Please help to resolve this issue .
Thank you
Sharique

Hi,
Please refer below blog having details about "Removal of the 2007 Endpoint and Legacy Features"
http://blog.simonjackson.info/2013/07/whats-changing-in-crm-2013-from-sdk.html
The following legacy Microsoft Dynamics CRM 4.0 features will be removed or will no longer be supported in the next major product release:
ISV folder support for custom web applications
Microsoft Dynamics CRM 4.0 plug-ins
Microsoft Dynamics CRM 4.0 client-side scripting
Microsoft Dynamics CRM 4.0 custom workflow activities
Also you can download a tool that can detect legacy feature on your server
http://go.microsoft.com/fwlink/p/?LinkID=309565
Entire documentation is available at below article.
http://msdn.microsoft.com/en-us/library/dn281891.aspx
Hope this helps.
Ajay Chawla

Interactive script

Hi,
How to find question and answer id of existing interactive script? I have tried to search function in the interactive script edit in webclient UI, but no response. the system is crm 2007. Thanks

Hi Sanjib,
1. Can an interactive script be assigned to a transaction type (Task/Interaction log).
Interactive script can be assigned to 'campaigns' or 'call lists'. Refer below link which is very detail.
Interactive Scripting in SAP CRM (SAP Library - Interaction Center)
2. How to link Interactive Script to a Interaction record .
There is no option to assign interactive script to task / interaction log. However you can leverage 'Questionnaires' feature for task.
Rgds
Hari

Reading all existing Assesment Script

Hi,
I was tring to read all existing Assesment scripts from Oracle CRM on demand. getting the following exception.
Please see the error log. and let me know if I am missing any thing.
===Logging in===
urlAddr:-->https://secure-ausomxjna.crmondemand.com/Services/Integration;jsessionid=7324465156a5489f1264e5969cd829eec73ec05b1b13b76202ac8b12790a95fd.e3iRbx4Pchr0ahiPb3qNaNuPaO0
- Unable to find required classes (javax.activation.DataHandler and javax.mail.internet.MimeMultipart). Attachment support is disabled.
AxisFault
faultCode: {http://xml.apache.org/axis/}HTTP
faultSubcode:
faultString: (400)Bad Request
faultActor:
faultNode:
faultDetail:
     {}:return code: 400
<?xml version="1.0" encoding="UTF-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"><soap:Body><soap:Fault><faultcode>soap:Client</faultcode><faultstring>Client</faultstring><detail><ErrorCode>SBL-ODU-01007</ErrorCode><ErrorMessage>The HTTP request did not contain a valid SOAPAction header. The value of the header was &quot;document/urn:crmondemand/ws/odesabs/SalesAssessmentTemplate/:SalesAssessmentTemplateReadAll&quot;</ErrorMessage></detail></soap:Fault></soap:Body></soap:Envelope>
     {http://xml.apache.org/axis/}HttpErrorCode:400
(400)Bad Request
     at org.apache.axis.transport.http.HTTPSender.readFromSocket(HTTPSender.java:744)
     at org.apache.axis.transport.http.HTTPSender.invoke(HTTPSender.java:144)
     at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)
     at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)
     at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)
     at org.apache.axis.client.AxisClient.invoke(AxisClient.java:165)
     at org.apache.axis.client.Call.invokeEngine(Call.java:2784)
     at org.apache.axis.client.Call.invoke(Call.java:2767)
     at org.apache.axis.client.Call.invoke(Call.java:2443)
     at org.apache.axis.client.Call.invoke(Call.java:2366)
     at org.apache.axis.client.Call.invoke(Call.java:1812)
     at crmondemand.ws.odesabs.SalesAssessmentTemplate.SalesAssessmentTemplateService_BindingStub.salesAssessmentTemplateReadAll(SalesAssessmentTemplateService_BindingStub.java:283)
     at crmondemand.xml.SalesAssesment.client.GetAssesmentHelper.getAssesments(GetAssesmentHelper.java:70)
     at crmondemand.xml.SalesAssesment.client.GetAssesmentHelper.main(GetAssesmentHelper.java:20)
Thanks

Hi,
This script will give you the groups object. now, you can work with this
$web = Get-SPWeb "http://yoursitecolletion/"
foreach( $grp in $web.Groups)
   $grp.Name
foreach( $grp in $web.SiteGroups)
   $grp.Name
Hope it helps.
Please mark as answered if it works.

Anyone using Interactive Script "Transcripts"?

Hi,
Just wondering if anyone out there is using the new Transcript feature for Interactive Scripting (delivered with CRM 7.0 EHP1). I recently wrote this blog describing how the feature works and how to configure it, which I hope contains some useful content. But I'd be interested in any other tips, tricks, gotchas, etc., from anyone who has implemented the feature and is using it. Thanks so much.
Best regards,
John

Hi John,
I have gone through your blog and found it extremely useful. I have to design a solution where the call center agents have to conduct surveys and save the results/response. These responses would then be analyzed by IBM SPSS tool.I have 2 questions here:
1. does this interactive scripting replaces standard survey management application in crm (crm_survey_suite) ?
2. results captured in xml can flow to IBM SPSS?
It would be of great help if I can also get detailed configuration document on this topic.
Thanks and regards,
Aneesh

Scripts in CiC0 - CRM 4.0

Similar Messages

Maybe you are looking for