SCSM 2012 queries

hi
i have recently upgraded SCSM 2012 from 2010. Just few queries to be clarified...
1. Users are able to access the create request page only when i add the domain\users group in Groups -> Incident catelog -> global operators group. Is this right?
2. On the File attachment part while creating incident, i have done as per the link found in google as under published reqeust offering page and added the additional user prompt for file attachment and saved it. Now only domain admins and administrators
can access this file attachment page. It is not coming for normal users. Is there any specific permission to be given?
3. On the anouncements part, can i able to increase or decrease the fonts?
4. I need an approval process for incidents.. how to make sure certain incident categories are approved through portal?
regards Sundaresan.C

have you considered applying the latest rollup? There is a critical performance fix in UR2, which does not sound like what you are describing, but on the off chance that you are explaining things differently.
Also consider adding a second management server and connect to this. A long shot, but could rule out an "behind the curtains" performance issue.
Another long shot is to move the SM DB to its own SQL box. Also I am getting alot of Page Life expectancy is low alarms in SCOM, and we suspect some backup jobs to be the culprit. Not that it would explain issues in day-to-day operations.
Service Manager also has a tracing tool (not sure it is documented anywhere than MS internal support channels). you may be able to read something out of it. Post stuff here and we will try an decipher it.
Please use the following procedure to get Service Manager Traces and try to reproduce the same operations
on both consoles.
StartTrace:
         Open a command prompt
         Switch to the SCSM install folder\Tools
directory
         tracelogsm.exe -start Perftrace -guid
Performance.ctl -f c:\Perftrace.etl -rt -flag 0x300FF010 -level 5 -ft 2 -cir 100
Reproduce the behavior
Stop trace:
         tracelogsm.exe -stop Perftrace
Format Trace:
         set TRACE_FORMAT_PREFIX=[%9!d!]%8!04X!.%3!04X!::%4!s![%!FLAGS!][%!LEVEL!][%!FUNC!]
         TraceFmtSM.exe -f C:\performance.etl
-tmf SvcMgrTrace.tmf -o PerfTrace.txt
http://codebeaver.blogspot.dk/

Similar Messages

SCSM 2012 UR3 - "The Full adapter threw an exception" error when viewing "Deleted Items" view

Has anyone expereinced the "The Full adapter threw an exception" eror in the SCSM 2012 console?
We get the error in both our dev and production environments when trying to view the "Deleted Items" view in the console (even after using powershell to remove all deleted iterms). As just noted, interestingly enough we can view, delete, and restore
deleted items using the corresponding Powershell commands. It should be noted that neither of our two SCSM 2012 environments has a registered data warehouse server. Below is a screen shot of the error as well as the associated error text and event
log errors.
Any help would be greatly apprecaited!
Regards,
JJ
Console Dialog Error Test
============================
Date: 10/17/2012 8:46:50 PM
Application: Service Manager Console
Application Version: 7.5.1561.0
Severity: Error
Message: An error occurred while loading the items.
Microsoft.EnterpriseManagement.UI.ViewFramework.AdvancedListSupportException: The Full adapter threw an exception. See the FullUpdate property to see the exception.
   at Microsoft.EnterpriseManagement.UI.ViewFramework.AdvancedListSupportAdapter.DoAction(DataQueryBase query, IList`1 dataSources, IDictionary`2 parameters, IList`1 inputs, String outputCollectionName)
   at Microsoft.EnterpriseManagement.UI.DataModel.QueryQueue.StartExecuteQuery(Object sender, ConsoleJobEventArgs e)
   at Microsoft.EnterpriseManagement.ServiceManager.UI.Console.ConsoleJobExceptionHandler.ExecuteJob(IComponent component, EventHandler`1 job, Object sender, ConsoleJobEventArgs args)
Associated Event Log Errors
============================
Log Name:      Application
Source:        MSSQLSERVER
Date:          10/17/2012 8:46:49 PM
Event ID:      8623
Task Category: Server
Level:         Error
Keywords:      Classic
User:          SYSTEM
Computer:      jhqsrv08.jhq.net
Description:
The query processor ran out of internal resources and could not produce a query plan. This is a rare event and only expected for extremely complex queries or queries that reference a very large number of tables or partitions. Please simplify the query. If you
believe you have received this message in error, contact Customer Support Services for more information.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="MSSQLSERVER" />
    <EventID Qualifiers="49152">8623</EventID>
    <Level>2</Level>
    <Task>2</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-10-18T00:46:49.000000000Z" />
    <EventRecordID>339617</EventRecordID>
    <Channel>Application</Channel>
    <Computer>jhqsrv08.jhq.net</Computer>
    <Security UserID="S-1-5-18" />
</System>
<EventData>
    <Binary>AF21000010000000090000004A00480051005300520056003000380000000F00000053006500720076006900630065004D0061006E0061006700650072000000</Binary>
</EventData>
</Event>
Log Name:      Operations Manager
Source:        DataAccessLayer
Date:          10/17/2012 8:46:49 PM
Event ID:      33333
Task Category: None
Level:         Warning
Keywords:      Classic
User:          N/A
Computer:      jhqsrv08.jhq.net
Description:
Data Access Layer rejected retry on SqlError:
Request: MTV_Select_62f0be9f-ecea-e73c-f00d-3dd78a7422fc_Top -- (NonGenericDistinctFilterForAbstract=4cf77750-6688-8672-9470-036e0f4b48d6,26b2dff7-2ce9-59cf-4eb8-a6fb2d095d45,89992420-1297-0b8b-f3ca-1e53aa36f9e0,ed5ec2bf-6745-086...), (ObjectStatus_4AE3E5FE_BC03_1336_0A45_80BF58DEE57B0=47101e64-237f-12c8-e3f5-ec5a665412fb)
Class: 16
Number: 8623
Message: The query processor ran out of internal resources and could not produce a query plan. This is a rare event and only expected for extremely complex queries or queries that reference a very large number of tables or partitions. Please simplify
the query. If you believe you have received this message in error, contact Customer Support Services for more information.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="DataAccessLayer" />
    <EventID Qualifiers="32768">33333</EventID>
    <Level>3</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-10-18T00:46:49.000000000Z" />
    <EventRecordID>935685</EventRecordID>
    <Channel>Operations Manager</Channel>
    <Computer>jhqsrv08.jhq.net</Computer>
    <Security />
</System>
<EventData>
    <Data>MTV_Select_62f0be9f-ecea-e73c-f00d-3dd78a7422fc_Top -- (NonGenericDistinctFilterForAbstract=4cf77750-6688-8672-9470-036e0f4b48d6,26b2dff7-2ce9-59cf-4eb8-a6fb2d095d45,89992420-1297-0b8b-f3ca-1e53aa36f9e0,ed5ec2bf-6745-086...),
(ObjectStatus_4AE3E5FE_BC03_1336_0A45_80BF58DEE57B0=47101e64-237f-12c8-e3f5-ec5a665412fb)</Data>
    <Data>16</Data>
    <Data>8623</Data>
    <Data>The query processor ran out of internal resources and could not produce a query plan. This is a rare event and only expected for extremely complex queries or queries that reference a very large number of tables or partitions.
Please simplify the query. If you believe you have received this message in error, contact Customer Support Services for more information.</Data>
</EventData>
</Event>
Log Name:      Operations Manager
Source:        OpsMgr SDK Service
Date:          10/17/2012 8:29:26 PM
Event ID:      26319
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      jhqsrv08.jhq.net
Description:
An exception was thrown while processing GetManagedEntitiesByManagedEntityTypesAndCriteriaWithInstanceQueryOptions for session ID uuid:66ba50da-cdce-4d15-823c-92c41b46fe44;id=2425.
Exception message: The creator of this fault did not specify a Reason.
Full Exception: System.ServiceModel.FaultException`1[Microsoft.EnterpriseManagement.Common.UnknownDatabaseException]: The creator of this fault did not specify a Reason. (Fault Detail is equal to The query processor ran out of internal resources and could
not produce a query plan. This is a rare event and only expected for extremely complex queries or queries that reference a very large number of tables or partitions. Please simplify the query. If you believe you have received this message in error, contact
Customer Support Services for more information.).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="OpsMgr SDK Service" />
    <EventID Qualifiers="49152">26319</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2012-10-18T00:29:26.000000000Z" />
    <EventRecordID>935679</EventRecordID>
    <Channel>Operations Manager</Channel>
    <Computer>jhqsrv08.jhq.net</Computer>
    <Security />
</System>
<EventData>
    <Data>GetManagedEntitiesByManagedEntityTypesAndCriteriaWithInstanceQueryOptions</Data>
    <Data>uuid:66ba50da-cdce-4d15-823c-92c41b46fe44;id=2425</Data>
    <Data>The creator of this fault did not specify a Reason.</Data>
    <Data>System.ServiceModel.FaultException`1[Microsoft.EnterpriseManagement.Common.UnknownDatabaseException]: The creator of this fault did not specify a Reason. (Fault Detail is equal to The query processor ran out of internal resources
and could not produce a query plan. This is a rare event and only expected for extremely complex queries or queries that reference a very large number of tables or partitions. Please simplify the query. If you believe you have received this message in error,
contact Customer Support Services for more information.).</Data>
</EventData>
</Event>

I have the same problem and get following error:
An exception was thrown while processing GetManagedEntitiesByManagedEntityTypesAndCriteriaWithInstanceQueryOptions
I have contacted MS Support, but hey could not help
either.
I really
need to fix it. Any help?

Reporting Tab is not showing in SCSM 2012 SP1 Console

I'm working with SCSM 2012 SP1. But after installing data ware house only "DataWareHouse" tab appares no "Reporting" tab. And it shows below MSG:
And only the below reporting management pack are available in the Data Ware House >> Management pack area.
I already check data warehouse server 'System Center Data Access Service' and 'SQL Server reporting Service', borth are running. But still 'Reporting' tab is not there.
Mithun Dey Web: http://cloudmithun.wordpress.com If this may give your necessary resolution please mark it as Answre.

At last I solve the problem. THere is 2 solution for resolve the issue.
Force start all warehouse job.
Un register and reregistared DataWareHouse againg.
In my case I do the borth after reregister datawarehouse I wait 1hr after that I manualy start the warehouse jobs. And it works for me.
Mithun Dey Web: http://cloudmithun.wordpress.com If this may give your necessary resolution please mark it as Answre.

Error while creating SCSM 2012 sp1 self-portal on SP2013

Hell to everyone
today dive into SCSM installation and self-service portal setup. the environment i use is as following:
Windows 2008 R2 Datacenter x64 SP1
SQL 2012 BI Edition
Sharepoint server 2013 Enterprise Edition
SCSM 2012 SP1
i have successfuly set up SCSM 2012. everything is workig fine.
but when i go to sel-service portal setup (all components on one server - both Web-Content server and SP WebParts) i face with an error
_CreateSharePointWebSite.F175D191_81C3_4A7D_A05B_6A250575B468
the error is related to Site creation and SP webparts installation.
i tried to setup just Web-Content Server and installation was finished successfully.
Please help me with the issue! very urgently
there is no honda without racing

Hi Pavel,
According to your description, my understanding is that you got an error when you set up Service Manager 2012 SP1 running on SharePoint 2013.
Please check whether you have configured SCSM and SharePoint 2013 correctly. You can check as the following link:
http://blogs.technet.com/b/thomase/archive/2013/08/19/how-to-get-service-manager-2012-self-service-portal-running-on-sharepoint-2013.aspx
Please make sure you used the same account to instal SharePoint and Service manager.
If this issue still exists, please do as the followings:
Open Central Administration\Monitoring\Review job defintions, select the servers in the farm one-by-one , then click Application Server Administration Service Timer Job, click Disable.
Restart "Sharepoint 2010 Timer " in services.msc on all servers in the farm.
Try to install the SCSM portal.
Click Central Administration\Monitoring\Review job defintions\Application Server Administration Service Timer Job, click Enable.
Restart "Sharepoint 2010 Timer " in services.msc on all servers in the farm
Here are some similar links for your reference:
http://social.msdn.microsoft.com/Forums/sharepoint/en-US/47d43d25-6e14-464a-b899-c13dcbad880f/error-while-installing-service-manager-selfservice-portal?forum=sharepointcustomizationprevious
http://scug.be/valerie/2011/12/01/scsm-2012-self-service-portal-setup-can-t-create-a-new-site/
I hope this helps.
Thanks,
Wendy
Wendy Li
TechNet Community Support

Reinstalling SCSM 2012 SP1 -- installation fails on Finalize step "while executing a custom action:RollbackCleanup" -- absolutely stumped!

I uninstalled a previous installation of SCSM 2012 in our lab environment because the person who installed it is didn't give anyone else permissions and they weren't available to make the change. Since then, I've tried to install SCSM 2012 multiple
times and it fails every time during the Finalize step with the error shown in the picture below.
Things I've tried and double checked:
I am running the install with a domain admin account
I'm specifying a domain user service account during install which is local administrator on the machine
I rebuilt the performance counters
I'm running SQL 2k8 R2 SP2
.Net 3.5.1 is installed
I see the following message in the System Event Log during setup:
Event 7036 - The System Center Data Access Service service entered the running state.
Event 7031 - The System Center Data Access Service service terminated unexpectedly.
It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
It appears as though this happens 18 times before the service is no longer restarted and is left terminated.
Any thoughts or help on how to get this to work would be greatly appreciated! Log excerpts are below as well as a link to the full log file at the end.
Chris
Errors in the log that make me go "hmm…"
I changed my domain and username in the logs to "DOMAIN" and "user" respectively.
MSI (s) (74!94) [10:29:06:718]: Note: 1: 2711 2: MOMServer
Action start 10:29:06: _SetHealthServiceConfig.80B659D9_F758_4E7D_B4FA_E53FC737DCC9.
GetMsiFeatureState: Failed to get feature state. Error Code: 0x80070646. MOMServer
MSI (s) (74!94) [10:29:06:719]: Note: 1: 2711 2: MOMGateway
SetHealthServiceConfig: Failed to get Feature State.. Error Code: 0x80070646. MOMServer
GetMsiFeatureState: Failed to get feature state. Error Code: 0x80070646. MOMGateway
MSI (s) (74:04) [10:49:58:011]: Executing op: ActionStart(Name=_ExecuteSqlScripts,Description=Configuring Database,Template=[1])
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2769. The arguments are: _MPProcessorDeferred, 9923,
Calling custom action CAManaged!Microsoft.MOMv3.Setup.MOMv3ManagedCAs.RegisterSdkSCP
RegisterSdkSCP: Old serviceConnectionPoint found
RegisterSdkSCP: Deleting existing serviceConnectionPoint
RegisterSdkSCP: Warning: Dont have access to delete existing serviceConnectionPoint
RegisterSdkSCP: Creating New serviceConnectionPoint
RegisterSdkSCP: Adding ACL for current user: DOMAIN\account
RegisterSdkSCP: Adding ACL for SM Admini: DOMAIN\SCSM Admins
RegisterSdkSCP: Error: The object already exists.
Calling custom action CAManaged!Microsoft.MOMv3.Setup.MOMv3ManagedCAs.WaitForSDKServiceStart
WaitForSDKServiceStart:Entering
WaitForSDKServiceStart:Sleeping for SDK to start 0 seconds
WaitForSDKServiceStart:Sleeping for SDK to start 10 seconds
WaitForSDKServiceStart:Sleeping for SDK to start 20 seconds
WaitForSDKServiceStart:Sleeping for SDK to start 30 seconds
WaitForSDKServiceStart:Sleeping for SDK to start 40 seconds
WaitForSDKServiceStart:Sleeping for SDK to start 50 seconds
WaitForSDKServiceStart:Sleeping for SDK to start 60 seconds
WaitForSDKServiceStart:Sleeping for SDK to start 70 seconds
WaitForSDKServiceStart:Sleeping for SDK to start 80 seconds
WaitForSDKServiceStart:Sleeping for SDK to start 90 seconds
WaitForSDKServiceStart:Sleeping for SDK to start 100 seconds
WaitForSDKServiceStart:Sleeping for SDK to start 110 seconds
WaitForSDKServiceStart:Sleeping for SDK to start 120 seconds
WaitForSDKServiceStart:Sleeping for SDK to start 130 seconds
WaitForSDKServiceStart:Sleeping for SDK to start 140 seconds
WaitForSDKServiceStart:Sleeping for SDK to start 150 seconds
WaitForSDKServiceStart:Sleeping for SDK to start 160 seconds
WaitForSDKServiceStart:Sleeping for SDK to start 170 seconds
WaitForSDKServiceStart: SDK Service connect error, after 3 mins, fail this function
MSI (s) (74:40) [10:56:20:397]: NOTE: custom action _WaitForSDKServiceStart unexpectedly closed the hInstall handle (type MSIHANDLE) provided to it. The custom action should be fixed to not close that
handle.
CustomAction _WaitForSDKServiceStart returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (74:04) [10:56:40:799]: Executing op: CustomActionRollback(Action=_RollBack_UninstallHealthServicePerfCountersForUpgrade.80B659D9_F758_4E7D_B4FA_E53FC737DCC9,ActionType=3393,Source=BinaryData,Target=InstallHSPerfCounters,CustomActionData=C:\Program
Files\Microsoft System Center 2012\Service Manager\)
MSI (s) (74:38) [10:56:40:801]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI62BF.tmp, Entrypoint: InstallHSPerfCounters
InstallHSPerfCounters: Custom Action Data. C:\Program Files\Microsoft System Center 2012\Service Manager\
InstallHSPerfCounters: Installing agent perf counters.
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center 2012\Service Manager\HealthServiceCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. HealthService
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center 2012\Service Manager\MOMConnectorCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. MOMConnector
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center 2012\Service Manager\HealthServiceCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. HealthService
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center 2012\Service Manager\MOMConnectorCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. MOMConnector
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center 2012\Service Manager\HealthServiceCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. HealthService
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center 2012\Service Manager\MOMConnectorCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. MOMConnector
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center 2012\Service Manager\HealthServiceCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. HealthService
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center 2012\Service Manager\MOMConnectorCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. MOMConnector
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center 2012\Service Manager\HealthServiceCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. HealthService
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center 2012\Service Manager\MOMConnectorCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. MOMConnector
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center 2012\Service Manager\HealthServiceCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. HealthService
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center 2012\Service Manager\MOMConnectorCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. MOMConnector
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallHSPerfCounters: Failed to install agent perf counters. Error Code: 0x80070057.
MSI (s) (74:04) [10:57:10:844]: I/O on thread 2752 could not be cancelled. Error: 1168
MSI (s) (74:04) [10:57:10:844]: I/O on thread 4796 could not be cancelled. Error: 1168
MSI (s) (74:04) [10:57:10:844]: I/O on thread 4928 could not be cancelled. Error: 1168
MSI (s) (74:04) [10:57:10:845]: I/O on thread 4612 could not be cancelled. Error: 1168
MSI (s) (74:04) [10:57:10:845]: I/O on thread 884 could not be cancelled. Error: 1168
MSI (s) (74:04) [10:57:10:845]: I/O on thread 2600 could not be cancelled. Error: 1168
MSI (s) (74:04) [10:57:10:845]: I/O on thread 1884 could not be cancelled. Error: 1168
MSI (s) (74:04) [10:57:10:845]: I/O on thread 4872 could not be cancelled. Error: 1168
MSI (s) (74:04) [10:57:10:845]: I/O on thread 3084 could not be cancelled. Error: 1168
MSI (s) (74:04) [10:57:10:845]: I/O on thread 4920 could not be cancelled. Error: 1168
MSI (s) (74!E0) [10:57:10:846]: Product: Microsoft System Center 2012 - Service Manager -- The installer has encountered an unexpected error installing this package. This may indicate a problem with
this package. The error code is 25211. The arguments are: -2147024809, The parameter is incorrect.,
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 25211. The arguments are: -2147024809, The parameter is incorrect.,
CustomAction _RollBack_UninstallHealthServicePerfCountersForUpgrade.80B659D9_F758_4E7D_B4FA_E53FC737DCC9 returned actual error code 1603 but will be translated to success due to continue marking
MSI (s) (74:04) [10:57:17:154]: Note: 1: 1708
MSI (s) (74:04) [10:57:17:154]: Product: Microsoft System Center 2012 - Service Manager -- Installation failed.
MSI (s) (74:04) [10:57:17:155]: Windows Installer installed the product. Product Name: Microsoft System Center 2012 - Service Manager. Product Version: 7.5.2905.0. Product Language: 0. Manufacturer:
Microsoft Corporation. Installation success or error status: 1603.
Full log file:
https://skydrive.live.com/redir?resid=F723C571E9E6D51F!1414&authkey=!ACisfvqIpGO_i7A

Hello Christopher,
I have recently worked in a case that had mostly the same errors:
InstallHSPerfCounters: Installing agent perf counters.
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center\Service Manager\HealthServiceCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. HealthService
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center\Service Manager\MOMConnectorCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. MOMConnector
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center\Service Manager\HealthServiceCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. HealthService
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center\Service Manager\MOMConnectorCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. MOMConnector
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center\Service Manager\HealthServiceCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. HealthService
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center\Service Manager\MOMConnectorCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. MOMConnector
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center\Service Manager\HealthServiceCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. HealthService
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center\Service Manager\MOMConnectorCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. MOMConnector
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center\Service Manager\HealthServiceCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. HealthService
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center\Service Manager\MOMConnectorCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. MOMConnector
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center\Service Manager\HealthServiceCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. HealthService
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center\Service Manager\MOMConnectorCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. MOMConnector
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallHSPerfCounters: Failed to install agent perf counters. Error Code: 0x80070057.
MSI (s) (A8:D4) [10:29:51:586]: I/O on thread 8152 could not be cancelled. Error: 1168
MSI (s) (A8:D4) [10:29:51:586]: I/O on thread 9580 could not be cancelled. Error: 1168
MSI (s) (A8:D4) [10:29:51:586]: I/O on thread 6008 could not be cancelled. Error: 1168
MSI (s) (A8:D4) [10:29:51:586]: I/O on thread 2112 could not be cancelled. Error: 1168
MSI (s) (A8:D4) [10:29:51:586]: I/O on thread 8252 could not be cancelled. Error: 1168
MSI (s) (A8:D4) [10:29:51:586]: I/O on thread 12504 could not be cancelled. Error: 1168
MSI (s) (A8:D4) [10:29:51:586]: I/O on thread 9548 could not be cancelled. Error: 1168
MSI (s) (A8:D4) [10:29:51:586]: I/O on thread 11464 could not be cancelled. Error: 1168
MSI (s) (A8:D4) [10:29:51:587]: I/O on thread 10616 could not be cancelled. Error: 1168
MSI (s) (A8:D4) [10:29:51:587]: I/O on thread 8120 could not be cancelled. Error: 1168
MSI (s) (A8:D4) [10:29:51:587]: I/O on thread 2424 could not be cancelled. Error: 1168
MSI (s) (A8!D4) [10:29:51:587]: Product: Microsoft System Center 2012 R2 Service Manager -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 25211. The arguments are:
-2147024809, The parameter is incorrect.,
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 25211. The arguments are: -2147024809, The parameter is incorrect.,
CustomAction _RollBack_UninstallHealthServicePerfCountersForUpgrade.80B659D9_F758_4E7D_B4FA_E53FC737DCC9 returned actual error code 1603 but will be translated to success due to continue marking
MSI (s) (A8:3C) [10:29:51:599]: Executing op: ActionStart(Name=_StopNamedServices_HealthService.80B659D9_F758_4E7D_B4FA_E53FC737DCC9,Description=Stopping Health services,)
MSI (s) (A8:3C) [10:29:51:603]: Executing op: ActionStart(Name=StopServices,Description=Stopping services,Template=[1])
MSI (s) (A8:3C) [10:29:51:605]: Executing op: ServiceControl(,Name=W3SVC,Action=1,,)
MSI (s) (A8:3C) [10:29:52:621]: Executing op: ActionStart(Name=ProcessComponents,Description=Updating component registration,).
- I was able to resolve it using the command line LOTCTR /R
- And restarting the IIS service using the command line tool IISRESET
- After this command was successfully applied I have tried to install the Service Manager Portal without any errors.
http://technet.microsoft.com/en-us/library/bb490926.aspx
http://technet.microsoft.com/en-us/library/hh875560.aspx
http://support.microsoft.com/kb/300956
https://blogs.technet.com/b/yongrhee/archive/2009/10/06/how-to-rebuild-performance-counters-on-windows-vista-server2008-7-server2008r2.aspx
Thank you very much
Renato Pacheco

SCSM 2012 R2- Workflows not generating email notifications and other issues

hace tres días que no corren mis flujos de trabajo en SCSM 2012, veo el visor de eventos y lo único que conisgo es el siguiente error:
The request to synchronize state for OpsMgr Health Service identified by "f85f05c3-0e7b-d49d-b849-98faad4ad74a" failed due to the following exception "Microsoft.EnterpriseManagement.Common.DataItemDoesNotExistException: An instance was deleted
before its properties could be read.
   at Microsoft.Mom.ConfigService.SvcMgrDataAccess.ConfigurationDataAccessor.QueryInstanceProperties(ReadOnlyCollection`1 instances)
   at Microsoft.Mom.ConfigService.DataAccess.DatabaseAccessor.QueryInstanceProperties(ReadOnlyCollection`1 instances)
   at Microsoft.Mom.ConfigService.Engine.ConfigurationEngine.CommunicationHelper.StateSyncRequestTask.ConfigurationItems.Instances.CollectPublicProperties(ReadOnlyCollection`1 identities, IConfigurationDataAccessor dataAccessor)
   at Microsoft.Mom.ConfigService.Engine.ConfigurationEngine.CommunicationHelper.StateSyncRequestTask.ConfigurationItems.ConfigurationItemCollection`2.CollectPublicProperties(IConfigurationDataAccessor dataAccessor)
   at Microsoft.Mom.ConfigService.Engine.ConfigurationEngine.CommunicationHelper.StateSyncRequestTask.ConfigurationItems..ctor(StateContext stateContext, IConfigurationDataAccessor dataAccessor)
   at Microsoft.Mom.ConfigService.Engine.ConfigurationEngine.CommunicationHelper.StateSyncRequestTask.CreateResponse(Managers managers)
   at Microsoft.Mom.ConfigService.Engine.ConfigurationEngine.Managers.Synchronize(OnDoSynchronizedWork onDoSynchronizedWork)
   at Microsoft.Mom.ConfigService.Engine.ConfigurationEngine.CommunicationHelper.StateSyncRequestTask.Execute(Managers managers)
   at Microsoft.Mom.ConfigService.Engine.ConfigurationEngine.CommunicationHelper.StateSyncRequestTask.Run(Guid source, String cookie, Managers managers, IConfigurationDataAccessor dataAccessor, Stream stream, IConnection connection)".
Como puedo hacer para volver a instalar los MP de flujos de trabajo, he borrado cache peor sin éxito.

Iffectatodosworkflowsfrom the dayJuly 18began tofail andno longersendingnotifications, I have reviewedthe
databasewithqueries thatprovideSubscriptionStatus.sql
WorkflowPerformanceTroubleshootingQueriesV2
and I note thatit isthe difference betweenucha Workflow Watemark and Trasaction Log Watermark

Trying to Perform an install of SCSM 2012 SP1 - SQL Analysis Services Not Installed

I'm performing a clean install of System Center Service Manager 2012 on a Windows 2012 server. The prerequisite checker told me the Analysis Objects were not installed. I clicked the link and downloaded the SQL Server 2008 R2 Analysis
Management Objects. I restarted the install and it still says it's not installed. I also tried installing the 2012 version of the objects and still no luck.
I also tried installing both the x86 and x64 versions of these tools.
I have also tried the same install on a Windows 2008 R2 server and had the same error. I'm convinced this is a bug in the setup.
Has anyone else seen this? Is it a known issue?

Try to check the log file SCSMSetupWizardxy.log under C:\Users\<username>\AppData\Local\Temp
perhaps it could not load Microsoft.AnalysisServices.dll assembly.
12:23:55:**************************************************
12:23:55:CheckPrerequisites: Checking Microsoft SQL Server Analysis Management Objects prereq.
12:23:55:Entered RequiredAMO
12:24:08:Trying alternate method of detection using Assembly.Load
12:24:08:Error occured while loading Microsoft.AnalysisServices.dll: Could not load file or assembly 'Microsoft.AnalysisServices, Version=11.0.0.0, Culture=neutral, PublicKeyToken=89845dcd8080cc91' or one of its dependencies. The system cannot find the file specified.
12:24:08:CheckPrerequisites: Logic Type:and AMO-err: 2
12:24:08:
12:24:08:CheckPrerequisites: Microsoft SQL Server Analysis Management Objects: Failed
12:24:08:
12:24:08:**************************************************
can you confirm if that assembly exists in the Assembly folder.
on a side note: SCSM 2012 SP1 supports 2008 R2 SP1 or above, and double check that the account you are using to install the SM is a local admin.

Manually adding AD user or Group mail address in SCSM 2012 R2 Configuration item

Hi ,
Since in our AD environment some of the AD user's mail Id attribute is null, I added the
smtp mail Address value in SCSM 2012 R2 user configuration item ,
After the AD connector synchronization, the manually entered mail Id is removed. I have also checked the property
do not write null values for the property not set in AD in the Connector properties
But still , the manually entered mail id is removed by SCSM
so is it not the correct way to add mail id manually ???
Any suggestions???
The mail Id property is required for mail notification feature in our environment

the long and short of this is that the AD connector is behaving as designed and correcting values in SCSM from the authoritative source in AD.
The connector should not be blanking values with that checkbox set. are you sure AD is actually
Null, and not either an empty string or white-space characters? Can you reproduce this with other users? Might be worth reporting this if there is actually a bug in the connector.
Why wouldn't you set the Mail attribute in AD? there isn't any good reason for this to be null.

SCSM 2012 - Business services reporting

When reporting on business services I go to the ConfigItem Cube
When I look at the ServiceDim there is an option for 'Business Detailed Descripion'. This is always blank when I report on it.
When I set up business services in SCSM 2012 I do not see a field called 'Business Detailed Descripion' - where should i enter this information in SCSM 2012 so that I can add it to my report?
tamrep

Hi Tamrep,
If you open Business service in the Authoring Tool and you explore in the class properties, you will see the "Business Detailed Description" field.
But this is not by default available in your form. If you want, you can add this field with the Authoring tool to the business service form and make it available.
Regards,
Dennis

SCSM 2012 R2 -Portal Opens with Full Content on Portal Server but not for other Machines

Setup:
SharePoint 2010Sp2 installed onto a Server, it uses a Remote SQL DB for SharePoint. Both WebContent Server and SharePoint Webparts are installed onto one computer. Both websites are using the exact same certificate that is registered as computer.domain.com
Scenario
When I open up the Https://computer.domain.com:444/SMPortal from the actual Portal server logged on as myself, the Prortal Completely shows everything, and does not ask me to logon, and correctly has
the certificate. I can also access the Settings.xml and see it in IE.
The issue is that when I use any other computer, logged in as myself again, it prompts me a few times and then shows me the portal, but none of the Silverlight functionality works, it has the same certificate and is valid, but it has is an empty window
where it should show "Need Help?". Silverlight is installed. Also, I cannot access the Settings.xml from another Computer in IE.
Any ideas where to start to figure this out?
David Baur

Fixed it...This was an SPN issue where I had two instances of the SPN for the Self Service Portal.
How to Check: reference
http://blog.scsmsolutions.com/2012/11/configure-the-kerberos-for-scsm-2012-spn-and-delegation/
On the Self Service Portal open an elevated command prompt and typed in:
SetSPN -Q HTTP/servername.domain.com
This returned both a HTTPS and HTTP for the same server. (We need to remove the Non-Https one)
To remove the Non-Https SPN I typed the following:
SetSPN -D HTTPS/servername.domain.com DOMAIN\SMService (<-Use the Service Manager service account as the name)
All Fixed for me.
David Baur

Change SCSM 2012 Portal Size File Attachment

Hi friends.
Im looking a way to change the SCSM 2012 Portal Size File Attachment I've been looking the solution but i can´t find it.
This questions & answers don't helped me. SCSM 2012 Portal Size File Attachment --> http://social.technet.microsoft.com/Forums/en-US/b955d2ec-a1ad-4e50-9d4c-ad22b8a61c5d/portal-file-attachment-max-size?forum=portals
Many Thanks for your great support.
Regards.

Thanks Thomas.
The problem is in the self web portal (incidents) that dont allow to upload a file that contains more than
1mb and i can't change it. i tried it as here says (console and modifyng
the web.config)
http://social.technet.microsoft.com/Forums/en-US/b955d2ec-a1ad-4e50-9d4c-ad22b8a61c5d/portal-file-attachment-max-size?forum=portals
http://technet.microsoft.com/en-us/library/ff460924.aspx
but dont work.
I want to increase the limit up to 2mb

How to generate Incident Report with incident description field? in SCSM 2012 sp1

Can incident description field be displayed in reports? in SCSM 2012 SP1
Regards
Shujjat
Metalsoft

ALTER PROCEDURE [dbo].[ServiceManager_Report_Incidents]
@Classification nvarchar(max) = '-1',@SupportGroup nvarchar(max) = '-1',@ID nvarchar(max) = null,@IncludeDeleted bit = 0,@LanguageCode nvarchar(max)= 'ENU'
AS
DECLARE @tableClassification TABLE (value nvarchar(256))
INSERT @tableClassification (value)
SELECT * FROM dbo.fn_CSVToTableInt(@Classification)
DECLARE @tableSupportGroup TABLE (value nvarchar(256))
INSERT @tableSupportGroup (value)
SELECT * FROM dbo.fn_CSVToTableInt(@SupportGroup)
DECLARE @tableID TABLE(value nvarchar(256))
INSERT @tableID (value)
Select * FROM dbo.fn_CSVToTableString(ISNULL(@ID, ''))
SELECT DISTINCT
I.Id,
I.Title,
Classification = ISNULL(ClassDS.DisplayName,ClassEnum.IncidentClassificationValue),
ClassEnum.IncidentClassificationId AS ClassificationId,
ClassEnum.ParentId,
Support = ISNULL(SupportDS.DisplayName,SupportEnum.IncidentTierQueuesValue),
SupportEnum.IncidentTierQueuesId AS SupportId,
Status = ISNULL(StatusDS.DisplayName, StatusEnum.IncidentStatusValue) ,
StatusEnum.IncidentStatusId AS StatusId,
AssignedTo.DisplayName AssignedToUserName,
AssignedTo.UserDimKey AssignedToUserId
FROM dbo.IncidentDimvw I
INNER JOIN dbo.WorkItemDimvw WI ON I.EntityDimKey = WI.EntityDimKey
LEFT OUTER JOIN dbo.WorkItemAboutConfigItemFactvw ON dbo.WorkItemAboutConfigItemFactvw.WorkItemDimKey = WI.WorkItemDimKey   AND (@IncludeDeleted = 1 OR dbo.WorkItemAboutConfigItemFactvw.DeletedDate IS NULL)
LEFT OUTER JOIN dbo.WorkItemAboutConfigItemFactvw CIFctForFilter ON CIFctForFilter.WorkItemDimKey = WI.WorkItemDimKey      AND (@IncludeDeleted = 1 OR CIFctForFilter.DeletedDate IS NULL)
LEFT OUTER JOIN dbo.IncidentClassificationvw AS ClassEnum ON I.Classification_IncidentClassificationId = ClassEnum.IncidentClassificationId
LEFT OUTER JOIN dbo.DisplayStringDimvw ClassDS ON ClassEnum.EnumTypeId=ClassDS.BaseManagedEntityId
AND ClassDS.LanguageCode = @LanguageCode
LEFT OUTER JOIN dbo.IncidentTierQueuesvw AS SupportEnum ON I.TierQueue_IncidentTierQueuesId = SupportEnum.IncidentTierQueuesId
LEFT OUTER JOIN dbo.DisplayStringDimvw SupportDS ON SupportEnum.EnumTypeId=SupportDS.BaseManagedEntityId                    AND ClassDS.LanguageCode =
@LanguageCode
LEFT OUTER JOIN dbo.IncidentStatusvw AS StatusEnum ON StatusEnum.IncidentStatusId = I.Status_IncidentStatusId
LEFT OUTER JOIN dbo.DisplayStringDimvw StatusDS ON StatusEnum.EnumTypeId=StatusDS.BaseManagedEntityId                      AND StatusDS.LanguageCode
= @LanguageCode
LEFT OUTER JOIN  dbo.WorkItemAssignedToUserFactvw ON dbo.WorkItemAssignedToUserFactvw.WorkItemDimKey = WI.WorkItemDimKey     AND (@IncludeDeleted = 1 OR dbo.WorkItemAssignedToUserFactvw.DeletedDate IS NULL)
LEFT OUTER JOIN dbo.UserDimvw AS AssignedTo ON dbo.WorkItemAssignedToUserFactvw.WorkItemAssignedToUser_UserDimKey = AssignedTo.UserDimKey
WHERE
((-1 IN (Select value from @tableClassification)) OR (I.Classification_IncidentClassificationId IN (Select value from @tableClassification)))
AND
((-1 IN (Select value from @tableSupportGroup)) OR (I.TierQueue_IncidentTierQueuesId IN (Select value from @tableSupportGroup)))
AND
((@ID IS NULL) OR (I.Id IN (Select value from @tableID)))
-- exec ServiceManager_Report_Incidents @Classification=N'281,415,9,135',@SupportGroup=N'72,-1,69,43',@ID=N'IR55145'

Need to add a SLA in SCSM 2012

how can i add SLA in SCSM 2012

There are a couple of good blog posts around:
SCSM 2012: Service Level Management
http://blogs.technet.com/b/servicemanager/archive/2012/01/25/scsm-2012-service-level-management.aspx
Service Manager 2012 and Service Level Management – Part 1
http://blogs.technet.com/b/privatecloud/archive/2013/03/26/service-manager-2012-and-service-level-management-part-1.aspx
Service Manager 2012 and Service Level Management – Part 2
http://blogs.technet.com/b/privatecloud/archive/2013/04/17/service-manager-2012-and-service-level-management-part-2.aspx
Service Manager 2012 and Service Level Management – Part 3
http://blogs.technet.com/b/privatecloud/archive/2013/04/25/service-manager-2012-and-service-level-management-part-3.aspx
Hope this helps.
Andreas Baumgarten | H&D International Group

FIM Reporting ETLScript PowerShell Script for SCSM 2012?

Hi,
The FIM Reporting Deployment Guide is great, however on a few occasions it forgets to mention where you meant to execute things (http://technet.microsoft.com/en-us/library/jj133855(v=ws.10).aspx) .
For example, if it wasn't for the screenshot in the article, we would not have known that we need to run the ETLScript from the FIM Service/Portal server.
Everything until the ETLScript has thus far worked; and we have deployed the Service Manager 2012 console on the FIM Service/Portal server (since we are using SCSM 2012 for FIM Reporting).
However, it appears that the ETLScript (in the deployment guide) has been written for SCSM 2010.
So, has Microsoft or anyone published an updated SCSM 2012 ETLScript script?
Thanks,
SK

Could this be it?
http://gallery.technet.microsoft.com/PowerShell-Script-to-Run-a4a2081c

Install error SCSM 2012 SP1 _PopulateUserRoles

I currently have SCSM 2012 in production and working however when adding a secondary Management Server the installation fails at the Install Services, returning a
An error occurred while executing a custom action:_PopulateUserRoles. I am using the same system account that works on the primary Management server, verified that its a local admin on the new server, and the firewalls are opened on each
server. The account I am installing the software from is a domain admin and a local admin on the server. I have even elevated the privileges when launching the executable to no avail.
any help would greatly be appreciated!

Perhaps this Cireson blog could help you?
http://cireson.com/blog/scsm-an-error-occurred/

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