SCSM 2012: Strange Queue SLA Bug

We're in the process of scoping down our User Roles and I'm coming across a strange condition which I think might be a bug.
We have multiple teams within our organisation, each team has their own Support Group and SLA. We have created separate Queues and SLA's for each team.
For example:
Support Group = "Tier 1"
Queue (Tier 1) = All Incidents where Support Group equals "Tier 1"
SLO (Tier 1) = Is targeted at "Queue (Tier 1)"
This is what I've found, if I create a new User Role based on "Incident Resolver" and grant that Role access to to everything, that is tick the "All XYZ can be accessed" in each section of the wizard, the user can see the 'SLO Description',
'Target End Date' and 'Time before SLO Breached' in the incident form.
However, if I then limit this user role to 'Queue (Tier 1)' only, keeping everything else the same this information disappears from the view.
After some more investigation I found, if you select 'All work items can be accessed' under Queues this information shows, however if you tick a couple of individual queues manually or tick all of the queues manually you get this bug. It only works
when selecting 'All work items can be accessed'.
We might have to raise a case, quite difficult to explain on the forum. But wanted to post it in case others have come across this issue.

For the benefit of others I thought I'd update this post.
The solution to this problem can be found
here and
here.
Regards

Similar Messages

Need to add a SLA in SCSM 2012

how can i add SLA in SCSM 2012

There are a couple of good blog posts around:
SCSM 2012: Service Level Management
http://blogs.technet.com/b/servicemanager/archive/2012/01/25/scsm-2012-service-level-management.aspx
Service Manager 2012 and Service Level Management – Part 1
http://blogs.technet.com/b/privatecloud/archive/2013/03/26/service-manager-2012-and-service-level-management-part-1.aspx
Service Manager 2012 and Service Level Management – Part 2
http://blogs.technet.com/b/privatecloud/archive/2013/04/17/service-manager-2012-and-service-level-management-part-2.aspx
Service Manager 2012 and Service Level Management – Part 3
http://blogs.technet.com/b/privatecloud/archive/2013/04/25/service-manager-2012-and-service-level-management-part-3.aspx
Hope this helps.
Andreas Baumgarten | H&D International Group

Deleting queued email notifications in SCSM 2012

Hi,
We have disabled the email notification channel in SCSM 2012 and the workflows which are used to trigger the email notification were running.
Now, we need to enable the notification channel. But, we suspect that all the old emails which are queued in workflow will trigger once we enable the notification and will spam the customers mailbox.
If this is the case, how can we find and kill the pending email notifications in SCSM 2012.
Please suggest how to proceed with this.
Thanks
Kumaresan Lakshmanan

Hi,
Take a look at the end of this post, right Before the appendix:
http://blogs.technet.com/b/servicemanager/archive/2013/01/14/troubleshooting-workflow-performance-and-delays.aspx
You will need to increase your watermark if you want to make sure that old notifications won't trigger.
Regards
//Anders
Anders Asp | Lumagate | www.lumagate.com | Sweden | My blog: www.scsm.se

User receives error when trying to access queues in SCSM 2012. Also cannot edit activities.

Hi,
I am trying to resolve an issue that a user has been struggling with in SCSM 2012 multiple times now. Everytime he tries to access a queue in the work items this error appears about 5 times:
Error Message:
Date: 7/29/2014 4:17:51 PM
Application: System Center Service Manager
Application Version: 7.5.2905.0
Severity: Error
Message: No matches were found for input string '$MPElement[Name='SMIncident!System.WorkItem.Incident.ProjectionType']$'. Cannot resolve ManagementElementReference.
: No matches were found for input string '$MPElement[Name='SMIncident!System.WorkItem.Incident.ProjectionType']$'. Cannot resolve ManagementElementReference.
After closing out all of the errors, the tasks panel no longer has any options.
Also, when this user opens an activity, there is a red box outlining the form. He is unable to click 'OK' or 'Apply' even though the activity is In Progress. This means he is unable to make any changes to activity forms. I logged on to the user's compluter
myself to see if this issue would just apply to him and I ended up with the same issues. This user experienced these issues before and switched to a new device where he no longer experienced these problems for a while. Now the issues have returned and I do
not know how to help him. We have not had this problem come up before.
Please help me understand what is causing these problems.
Thanks,
Nick

Thanks for getting back to me so quick!
You were correct to assume that I was referring to a View. All of our users have been added to a standard user role that providers that basic functionalities that they need. This particular user's access is exactly the same as the other users in his department,
yet he is the only one who has experienced this problem. All of the user roles that we have added this user to contain at least 10 other users who have not reported any issue like this.
I am wodering how this problem could only apply to this one user even after changing devices. I should also mention that with each of the devices that this user has worked on, there was a period of time when he was able to work in SCSM without
any issues. What could have changed that caused this error to arrise on two separate occasions for just one user?
The biggest issue is the fact that he is unable to edit activities. Am I correct to assume that these two issues are connected?
I hope this message helps to clarify the problem we are experiencing.
Thanks,
Nick

Trying to Perform an install of SCSM 2012 SP1 - SQL Analysis Services Not Installed

I'm performing a clean install of System Center Service Manager 2012 on a Windows 2012 server. The prerequisite checker told me the Analysis Objects were not installed. I clicked the link and downloaded the SQL Server 2008 R2 Analysis
Management Objects. I restarted the install and it still says it's not installed. I also tried installing the 2012 version of the objects and still no luck.
I also tried installing both the x86 and x64 versions of these tools.
I have also tried the same install on a Windows 2008 R2 server and had the same error. I'm convinced this is a bug in the setup.
Has anyone else seen this? Is it a known issue?

Try to check the log file SCSMSetupWizardxy.log under C:\Users\<username>\AppData\Local\Temp
perhaps it could not load Microsoft.AnalysisServices.dll assembly.
12:23:55:**************************************************
12:23:55:CheckPrerequisites: Checking Microsoft SQL Server Analysis Management Objects prereq.
12:23:55:Entered RequiredAMO
12:24:08:Trying alternate method of detection using Assembly.Load
12:24:08:Error occured while loading Microsoft.AnalysisServices.dll: Could not load file or assembly 'Microsoft.AnalysisServices, Version=11.0.0.0, Culture=neutral, PublicKeyToken=89845dcd8080cc91' or one of its dependencies. The system cannot find the file specified.
12:24:08:CheckPrerequisites: Logic Type:and AMO-err: 2
12:24:08:
12:24:08:CheckPrerequisites: Microsoft SQL Server Analysis Management Objects: Failed
12:24:08:
12:24:08:**************************************************
can you confirm if that assembly exists in the Assembly folder.
on a side note: SCSM 2012 SP1 supports 2008 R2 SP1 or above, and double check that the account you are using to install the SM is a local admin.

Manually adding AD user or Group mail address in SCSM 2012 R2 Configuration item

Hi ,
Since in our AD environment some of the AD user's mail Id attribute is null, I added the
smtp mail Address value in SCSM 2012 R2 user configuration item ,
After the AD connector synchronization, the manually entered mail Id is removed. I have also checked the property
do not write null values for the property not set in AD in the Connector properties
But still , the manually entered mail id is removed by SCSM
so is it not the correct way to add mail id manually ???
Any suggestions???
The mail Id property is required for mail notification feature in our environment

the long and short of this is that the AD connector is behaving as designed and correcting values in SCSM from the authoritative source in AD.
The connector should not be blanking values with that checkbox set. are you sure AD is actually
Null, and not either an empty string or white-space characters? Can you reproduce this with other users? Might be worth reporting this if there is actually a bug in the connector.
Why wouldn't you set the Mail attribute in AD? there isn't any good reason for this to be null.

Error Installing FIM Reporting in FIM 2010 R2 with SP1 - SCSM 2012 [CheckFIMWebSiteorSolutionPackExisting]

I am running into the below issue. I am installing FIM 2010 R2 SP1 Reporting with SCSM 2012 [SCSM successfully installed].
FIM R2 Reporting installation is failing with both Wizard and Command line.
Command line captures below error: Can some one help on this?
Calling custom action Microsoft.IdentityManagement.SharePointCustomActions!Microsoft.IdentityManagement.ManagedCustomActions.SharepointCustomActions.DoesWebsiteOrSolutionPackExist
Property name = 'SHAREPOINT_URL', value = 'http://myurl.
Property name = 'UILevel', value = '2'.
CustomAction CheckFIMWebSiteorSolutionPackExisting returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 0:27:20: CheckFIMWebSiteorSolutionPackExisting. Return value 3.
Action ended 0:27:20: INSTALL. Return value 3.
In below link, the above question is unanswered. Kindly help.
http://social.technet.microsoft.com/Forums/systemcenter/en-US/37b1af85-aef0-422b-9417-7364d51d0df4/installing-fim-reporting-in-fim-2010-r2-with-sp1?forum=systemcenterservicemanager

Hi All,
Though we use SCSM 2012, the FIM 2010 Reporting (R2 SP1) installation throws the alert to run
KB2561430 hotfix (when run throght console) and above error (when run through commnad line).This is actually a bug and MS have fixed that in one of its FIM hotfix rollup. I could move out of the above error by applying the FIM hotfix mentioned
in the below link.
http://blogs.technet.com/b/steady/archive/2013/06/12/fim-2010-r2-sp1-reporting-failure-scsm-2012-sp1-you-must-apply-patch.aspx
Aswathy Raj

SCSM 2012 - Problems running script in custom workflow

Hi all,
I'm trying to create a custom workflow in the Authoring Tool that will send an email when a ticket in certain queues is unassigned, but I only want this to run during business hours. I've created the PowerShell script, and it runs great on its own.
However, whenever I try to add any kind of scripting event to a custom workflow, the workflow fails:
Microsoft.EnterpriseManagement.Common.InconsistentDataException: The requested objects had an unknown management pack. ---> Microsoft.EnterpriseManagement.Common.InconsistentDataException: The call produced inconsistent results. The data on the client
does not match the data returned from the server. The most likely cause is that client-side cache is out of sync with server data. ---> Microsoft.EnterpriseManagement.Common.ObjectNotFoundException: An object of class ManagementPack with ID %GUID% was not
found...
If I create and import a management pack with an empty workflow, the workflow succeeds. If I use the "Add AD DS User to Group", the workflow succeeds. But as soon as I add a scripting event, the workflow fails.
For testing, I added a PowerShell event with this code:
$a=1
I also added a Command Script event with this code and got the same error as above: ping SomeServer
I even tried a VBScript, but that caused the workflow to not run at all:
dim someVariable
someVariable = "some value"
I then disabled the VBScript activity and the workflow runs successfully.
I'm running SCSM 2012 SP1 with UR4. I am copying the .dll file into the SCSM installation directory (which is not in the default location). The GUID referenced in the error code is the GUID for my custom MP.
This is my first time creating a custom workflow in the Authoring Tool. Can you tell me what I'm missing? Please let me know if you need any more information
Thanks!
Marnie

Thanks, Anders. I had seen that issue in my searches on this problem. I had tried both the manual fix suggested in that post as well as upgrading to UR4 (so I'm on on SP1 UR4). Neither approach made any difference.
Am I supposed to do anything with the .cs, .xoml, and .xomlx files that also get generated? I noticed that if I move ALL the associated files into the install directory (not just the .dll file), then import the MP, I get a different error. Instead of the
MP being missing, the error is now:
System.NullReferenceException: Object reference not set to an instance of an object.
   at Microsoft.ServiceManager.WorkflowAuthoring.ActivityLibrary.WindowsPowerShellScript.Activity_Closed(Object sender, ActivityExecutionStatusChangedEventArgs e)
   at System.Workflow.ComponentModel.ActivityExecutorDelegateInfo`1.ActivityExecutorDelegateOperation.Run(IWorkflowCoreRuntime workflowCoreRuntime)
   at System.Workflow.Runtime.Scheduler.Run()
This makes it seem like I do need to move ALL the files to the install directory, but maybe now the workflow just doesn't like my code?
Thanks!
Marnie

SCSM 2012 R2 AD connector sync issue

Hi Guys,
I have a very strange
issue with the AD connector and have been struggling with it for a couple of days now. Frankly I’m out of options and hope some here can help me out.
Let me start by telling you briefly how our environment is setup.
Domain1 : 500 users, 600 workstations, 100 servers
Mainly used for office automation, with Exchange2010, MS SQL2008R2, Link, SCOM 2012 R2, SCCM2012 Windows 7 clients etc. Domain level is 2008 R2, with two domain
controllers.
Domain2 : 50 users, 250 servers
Web and Application servers.
Domain3 : 80 workstations, 100 users
Just a bunch of workstations for public use.
Service Manager : is member of Domain1
Version             : SCSM 2012 R2
OS
: Windows Server 2012 R2 x64
SCSM-SRV-1
: management server
SCSM-SRV-2
: Datawarehouse server
MS SQL cluster 2008 R2 x64
Instance1
: Service Manager database
Instance2
: Datawarehouse databases
Domain1
AD_Connector1 : Users
AD_Connector2 : Servers/workstations
AD_Connector3 : Printers
SCCM connector
SCOM CI connector
Exchange connector
Domain2
AD_Connector4 : Users
AD_Connector5 : Servers
Domain3
AD_Connector6 : Users
AD_Connector7 : Servers/Workstations
The problem is only with the AD connectors for Domain1, the ones for domain 2 and 3 are working as they should.
What happens;
1. Create AD_Connector1 succesfully
2. Start a manual sync, all goes well. CMDB now contains all users from domain1
3. Create some new users in AD
4. Start a manual sync, new users are not synced.
When I reboot SCSM-SRV-1 and do a manual sync users are populated again.
Doing a second sync after adding users they again don't get synced. When I leave it at this the users apear in the CMDB after a couple of days (varies from 1 to
5 days).
When succesful the evenlog shows event id, 3102, 3103, 333, 3305, 3339, 34011 and 34012
When it goes wrong the evenlog shows event id, 3102, 3103, 333, 3305
and 3339. Further no errors.
I tried;
- recreating the connectors
- using different service accounts
- created a second service manager environment for testing purposes. (freshly installed SCSM with only 2 AD connectors one for domain1 users (TESTOU) and one for
domain2 users (TESTOU). Same problem the one for domain2 manualy syncs well each time I try and the one for domain1 only the first time after a reboot.
Since the problem occurs only with domain1, and the connector at least works well the first time, I assume there is no problem with the Service Manager
installation.
I checked the domain controllers and see no problems everything looks oke.
Hope some one can shed some light on this for me.

Hi there,
ve tried installing the upgrade
SCSM Rollu2

Exporting Recipients details from all the Notification Subscriptions in SCSM 2012 Sp1

Hi Team,
Do we have any powershell script to export the recipients details from all the notification subscriptions from SCSM 2012 SP1. I have tried usind ChildEnumeration, but it didn't return any data. Sooner response would be highly appreciated.
Thanks,
Dinesh
Thanks & Regards, Dinesh

Subaru, your solution is not sending the email from different domains though. And it is initiated manually through the console.
We are looking for the ability to have subscriptions send emails from different domains or email addresses depending on queues or similar. In my research, I think the only viable option is to use orchestrator as mentioned above and have it monitor
tickets for criteria specified. Its a pain and a huge limitation in my opinion.
I think the bottom line is to not use subscriptions for a full loop email system. only use it for emails that will not be replied to.

Technician can resolve (IR) incident request in scsm 2012 R2

Hello,
can technician resolve assigned IR in scsm 2012. If yes, kindly suggest how i setup this requirement.
Regards
Sheetla Maurya

Hi
I am unable to find out this Criteria : "Assigned
to me" can you tell me which work items i choose and filter for new queue creation. than i will test this option.
Regards
Sheetla Maurya

Reporting Tab is not showing in SCSM 2012 SP1 Console

I'm working with SCSM 2012 SP1. But after installing data ware house only "DataWareHouse" tab appares no "Reporting" tab. And it shows below MSG:
And only the below reporting management pack are available in the Data Ware House >> Management pack area.
I already check data warehouse server 'System Center Data Access Service' and 'SQL Server reporting Service', borth are running. But still 'Reporting' tab is not there.
Mithun Dey Web: http://cloudmithun.wordpress.com If this may give your necessary resolution please mark it as Answre.

At last I solve the problem. THere is 2 solution for resolve the issue.
Force start all warehouse job.
Un register and reregistared DataWareHouse againg.
In my case I do the borth after reregister datawarehouse I wait 1hr after that I manualy start the warehouse jobs. And it works for me.
Mithun Dey Web: http://cloudmithun.wordpress.com If this may give your necessary resolution please mark it as Answre.

Error while creating SCSM 2012 sp1 self-portal on SP2013

Hell to everyone
today dive into SCSM installation and self-service portal setup. the environment i use is as following:
Windows 2008 R2 Datacenter x64 SP1
SQL 2012 BI Edition
Sharepoint server 2013 Enterprise Edition
SCSM 2012 SP1
i have successfuly set up SCSM 2012. everything is workig fine.
but when i go to sel-service portal setup (all components on one server - both Web-Content server and SP WebParts) i face with an error
_CreateSharePointWebSite.F175D191_81C3_4A7D_A05B_6A250575B468
the error is related to Site creation and SP webparts installation.
i tried to setup just Web-Content Server and installation was finished successfully.
Please help me with the issue! very urgently
there is no honda without racing

Hi Pavel,
According to your description, my understanding is that you got an error when you set up Service Manager 2012 SP1 running on SharePoint 2013.
Please check whether you have configured SCSM and SharePoint 2013 correctly. You can check as the following link:
http://blogs.technet.com/b/thomase/archive/2013/08/19/how-to-get-service-manager-2012-self-service-portal-running-on-sharepoint-2013.aspx
Please make sure you used the same account to instal SharePoint and Service manager.
If this issue still exists, please do as the followings:
Open Central Administration\Monitoring\Review job defintions, select the servers in the farm one-by-one , then click Application Server Administration Service Timer Job, click Disable.
Restart "Sharepoint 2010 Timer " in services.msc on all servers in the farm.
Try to install the SCSM portal.
Click Central Administration\Monitoring\Review job defintions\Application Server Administration Service Timer Job, click Enable.
Restart "Sharepoint 2010 Timer " in services.msc on all servers in the farm
Here are some similar links for your reference:
http://social.msdn.microsoft.com/Forums/sharepoint/en-US/47d43d25-6e14-464a-b899-c13dcbad880f/error-while-installing-service-manager-selfservice-portal?forum=sharepointcustomizationprevious
http://scug.be/valerie/2011/12/01/scsm-2012-self-service-portal-setup-can-t-create-a-new-site/
I hope this helps.
Thanks,
Wendy
Wendy Li
TechNet Community Support

Reinstalling SCSM 2012 SP1 -- installation fails on Finalize step "while executing a custom action:RollbackCleanup" -- absolutely stumped!

I uninstalled a previous installation of SCSM 2012 in our lab environment because the person who installed it is didn't give anyone else permissions and they weren't available to make the change. Since then, I've tried to install SCSM 2012 multiple
times and it fails every time during the Finalize step with the error shown in the picture below.
Things I've tried and double checked:
I am running the install with a domain admin account
I'm specifying a domain user service account during install which is local administrator on the machine
I rebuilt the performance counters
I'm running SQL 2k8 R2 SP2
.Net 3.5.1 is installed
I see the following message in the System Event Log during setup:
Event 7036 - The System Center Data Access Service service entered the running state.
Event 7031 - The System Center Data Access Service service terminated unexpectedly.
It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
It appears as though this happens 18 times before the service is no longer restarted and is left terminated.
Any thoughts or help on how to get this to work would be greatly appreciated! Log excerpts are below as well as a link to the full log file at the end.
Chris
Errors in the log that make me go "hmm…"
I changed my domain and username in the logs to "DOMAIN" and "user" respectively.
MSI (s) (74!94) [10:29:06:718]: Note: 1: 2711 2: MOMServer
Action start 10:29:06: _SetHealthServiceConfig.80B659D9_F758_4E7D_B4FA_E53FC737DCC9.
GetMsiFeatureState: Failed to get feature state. Error Code: 0x80070646. MOMServer
MSI (s) (74!94) [10:29:06:719]: Note: 1: 2711 2: MOMGateway
SetHealthServiceConfig: Failed to get Feature State.. Error Code: 0x80070646. MOMServer
GetMsiFeatureState: Failed to get feature state. Error Code: 0x80070646. MOMGateway
MSI (s) (74:04) [10:49:58:011]: Executing op: ActionStart(Name=_ExecuteSqlScripts,Description=Configuring Database,Template=[1])
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2769. The arguments are: _MPProcessorDeferred, 9923,
Calling custom action CAManaged!Microsoft.MOMv3.Setup.MOMv3ManagedCAs.RegisterSdkSCP
RegisterSdkSCP: Old serviceConnectionPoint found
RegisterSdkSCP: Deleting existing serviceConnectionPoint
RegisterSdkSCP: Warning: Dont have access to delete existing serviceConnectionPoint
RegisterSdkSCP: Creating New serviceConnectionPoint
RegisterSdkSCP: Adding ACL for current user: DOMAIN\account
RegisterSdkSCP: Adding ACL for SM Admini: DOMAIN\SCSM Admins
RegisterSdkSCP: Error: The object already exists.
Calling custom action CAManaged!Microsoft.MOMv3.Setup.MOMv3ManagedCAs.WaitForSDKServiceStart
WaitForSDKServiceStart:Entering
WaitForSDKServiceStart:Sleeping for SDK to start 0 seconds
WaitForSDKServiceStart:Sleeping for SDK to start 10 seconds
WaitForSDKServiceStart:Sleeping for SDK to start 20 seconds
WaitForSDKServiceStart:Sleeping for SDK to start 30 seconds
WaitForSDKServiceStart:Sleeping for SDK to start 40 seconds
WaitForSDKServiceStart:Sleeping for SDK to start 50 seconds
WaitForSDKServiceStart:Sleeping for SDK to start 60 seconds
WaitForSDKServiceStart:Sleeping for SDK to start 70 seconds
WaitForSDKServiceStart:Sleeping for SDK to start 80 seconds
WaitForSDKServiceStart:Sleeping for SDK to start 90 seconds
WaitForSDKServiceStart:Sleeping for SDK to start 100 seconds
WaitForSDKServiceStart:Sleeping for SDK to start 110 seconds
WaitForSDKServiceStart:Sleeping for SDK to start 120 seconds
WaitForSDKServiceStart:Sleeping for SDK to start 130 seconds
WaitForSDKServiceStart:Sleeping for SDK to start 140 seconds
WaitForSDKServiceStart:Sleeping for SDK to start 150 seconds
WaitForSDKServiceStart:Sleeping for SDK to start 160 seconds
WaitForSDKServiceStart:Sleeping for SDK to start 170 seconds
WaitForSDKServiceStart: SDK Service connect error, after 3 mins, fail this function
MSI (s) (74:40) [10:56:20:397]: NOTE: custom action _WaitForSDKServiceStart unexpectedly closed the hInstall handle (type MSIHANDLE) provided to it. The custom action should be fixed to not close that
handle.
CustomAction _WaitForSDKServiceStart returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (74:04) [10:56:40:799]: Executing op: CustomActionRollback(Action=_RollBack_UninstallHealthServicePerfCountersForUpgrade.80B659D9_F758_4E7D_B4FA_E53FC737DCC9,ActionType=3393,Source=BinaryData,Target=InstallHSPerfCounters,CustomActionData=C:\Program
Files\Microsoft System Center 2012\Service Manager\)
MSI (s) (74:38) [10:56:40:801]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI62BF.tmp, Entrypoint: InstallHSPerfCounters
InstallHSPerfCounters: Custom Action Data. C:\Program Files\Microsoft System Center 2012\Service Manager\
InstallHSPerfCounters: Installing agent perf counters.
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center 2012\Service Manager\HealthServiceCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. HealthService
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center 2012\Service Manager\MOMConnectorCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. MOMConnector
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center 2012\Service Manager\HealthServiceCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. HealthService
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center 2012\Service Manager\MOMConnectorCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. MOMConnector
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center 2012\Service Manager\HealthServiceCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. HealthService
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center 2012\Service Manager\MOMConnectorCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. MOMConnector
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center 2012\Service Manager\HealthServiceCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. HealthService
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center 2012\Service Manager\MOMConnectorCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. MOMConnector
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center 2012\Service Manager\HealthServiceCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. HealthService
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center 2012\Service Manager\MOMConnectorCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. MOMConnector
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center 2012\Service Manager\HealthServiceCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. HealthService
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center 2012\Service Manager\MOMConnectorCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. MOMConnector
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallHSPerfCounters: Failed to install agent perf counters. Error Code: 0x80070057.
MSI (s) (74:04) [10:57:10:844]: I/O on thread 2752 could not be cancelled. Error: 1168
MSI (s) (74:04) [10:57:10:844]: I/O on thread 4796 could not be cancelled. Error: 1168
MSI (s) (74:04) [10:57:10:844]: I/O on thread 4928 could not be cancelled. Error: 1168
MSI (s) (74:04) [10:57:10:845]: I/O on thread 4612 could not be cancelled. Error: 1168
MSI (s) (74:04) [10:57:10:845]: I/O on thread 884 could not be cancelled. Error: 1168
MSI (s) (74:04) [10:57:10:845]: I/O on thread 2600 could not be cancelled. Error: 1168
MSI (s) (74:04) [10:57:10:845]: I/O on thread 1884 could not be cancelled. Error: 1168
MSI (s) (74:04) [10:57:10:845]: I/O on thread 4872 could not be cancelled. Error: 1168
MSI (s) (74:04) [10:57:10:845]: I/O on thread 3084 could not be cancelled. Error: 1168
MSI (s) (74:04) [10:57:10:845]: I/O on thread 4920 could not be cancelled. Error: 1168
MSI (s) (74!E0) [10:57:10:846]: Product: Microsoft System Center 2012 - Service Manager -- The installer has encountered an unexpected error installing this package. This may indicate a problem with
this package. The error code is 25211. The arguments are: -2147024809, The parameter is incorrect.,
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 25211. The arguments are: -2147024809, The parameter is incorrect.,
CustomAction _RollBack_UninstallHealthServicePerfCountersForUpgrade.80B659D9_F758_4E7D_B4FA_E53FC737DCC9 returned actual error code 1603 but will be translated to success due to continue marking
MSI (s) (74:04) [10:57:17:154]: Note: 1: 1708
MSI (s) (74:04) [10:57:17:154]: Product: Microsoft System Center 2012 - Service Manager -- Installation failed.
MSI (s) (74:04) [10:57:17:155]: Windows Installer installed the product. Product Name: Microsoft System Center 2012 - Service Manager. Product Version: 7.5.2905.0. Product Language: 0. Manufacturer:
Microsoft Corporation. Installation success or error status: 1603.
Full log file:
https://skydrive.live.com/redir?resid=F723C571E9E6D51F!1414&authkey=!ACisfvqIpGO_i7A

Hello Christopher,
I have recently worked in a case that had mostly the same errors:
InstallHSPerfCounters: Installing agent perf counters.
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center\Service Manager\HealthServiceCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. HealthService
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center\Service Manager\MOMConnectorCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. MOMConnector
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center\Service Manager\HealthServiceCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. HealthService
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center\Service Manager\MOMConnectorCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. MOMConnector
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center\Service Manager\HealthServiceCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. HealthService
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center\Service Manager\MOMConnectorCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. MOMConnector
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center\Service Manager\HealthServiceCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. HealthService
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center\Service Manager\MOMConnectorCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. MOMConnector
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center\Service Manager\HealthServiceCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. HealthService
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center\Service Manager\MOMConnectorCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. MOMConnector
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center\Service Manager\HealthServiceCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. HealthService
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "C:\Program Files\Microsoft System Center\Service Manager\MOMConnectorCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. MOMConnector
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallHSPerfCounters: Failed to install agent perf counters. Error Code: 0x80070057.
MSI (s) (A8:D4) [10:29:51:586]: I/O on thread 8152 could not be cancelled. Error: 1168
MSI (s) (A8:D4) [10:29:51:586]: I/O on thread 9580 could not be cancelled. Error: 1168
MSI (s) (A8:D4) [10:29:51:586]: I/O on thread 6008 could not be cancelled. Error: 1168
MSI (s) (A8:D4) [10:29:51:586]: I/O on thread 2112 could not be cancelled. Error: 1168
MSI (s) (A8:D4) [10:29:51:586]: I/O on thread 8252 could not be cancelled. Error: 1168
MSI (s) (A8:D4) [10:29:51:586]: I/O on thread 12504 could not be cancelled. Error: 1168
MSI (s) (A8:D4) [10:29:51:586]: I/O on thread 9548 could not be cancelled. Error: 1168
MSI (s) (A8:D4) [10:29:51:586]: I/O on thread 11464 could not be cancelled. Error: 1168
MSI (s) (A8:D4) [10:29:51:587]: I/O on thread 10616 could not be cancelled. Error: 1168
MSI (s) (A8:D4) [10:29:51:587]: I/O on thread 8120 could not be cancelled. Error: 1168
MSI (s) (A8:D4) [10:29:51:587]: I/O on thread 2424 could not be cancelled. Error: 1168
MSI (s) (A8!D4) [10:29:51:587]: Product: Microsoft System Center 2012 R2 Service Manager -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 25211. The arguments are:
-2147024809, The parameter is incorrect.,
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 25211. The arguments are: -2147024809, The parameter is incorrect.,
CustomAction _RollBack_UninstallHealthServicePerfCountersForUpgrade.80B659D9_F758_4E7D_B4FA_E53FC737DCC9 returned actual error code 1603 but will be translated to success due to continue marking
MSI (s) (A8:3C) [10:29:51:599]: Executing op: ActionStart(Name=_StopNamedServices_HealthService.80B659D9_F758_4E7D_B4FA_E53FC737DCC9,Description=Stopping Health services,)
MSI (s) (A8:3C) [10:29:51:603]: Executing op: ActionStart(Name=StopServices,Description=Stopping services,Template=[1])
MSI (s) (A8:3C) [10:29:51:605]: Executing op: ServiceControl(,Name=W3SVC,Action=1,,)
MSI (s) (A8:3C) [10:29:52:621]: Executing op: ActionStart(Name=ProcessComponents,Description=Updating component registration,).
- I was able to resolve it using the command line LOTCTR /R
- And restarting the IIS service using the command line tool IISRESET
- After this command was successfully applied I have tried to install the Service Manager Portal without any errors.
http://technet.microsoft.com/en-us/library/bb490926.aspx
http://technet.microsoft.com/en-us/library/hh875560.aspx
http://support.microsoft.com/kb/300956
https://blogs.technet.com/b/yongrhee/archive/2009/10/06/how-to-rebuild-performance-counters-on-windows-vista-server2008-7-server2008r2.aspx
Thank you very much
Renato Pacheco

SCSM 2012 R2- Workflows not generating email notifications and other issues

hace tres días que no corren mis flujos de trabajo en SCSM 2012, veo el visor de eventos y lo único que conisgo es el siguiente error:
The request to synchronize state for OpsMgr Health Service identified by "f85f05c3-0e7b-d49d-b849-98faad4ad74a" failed due to the following exception "Microsoft.EnterpriseManagement.Common.DataItemDoesNotExistException: An instance was deleted
before its properties could be read.
   at Microsoft.Mom.ConfigService.SvcMgrDataAccess.ConfigurationDataAccessor.QueryInstanceProperties(ReadOnlyCollection`1 instances)
   at Microsoft.Mom.ConfigService.DataAccess.DatabaseAccessor.QueryInstanceProperties(ReadOnlyCollection`1 instances)
   at Microsoft.Mom.ConfigService.Engine.ConfigurationEngine.CommunicationHelper.StateSyncRequestTask.ConfigurationItems.Instances.CollectPublicProperties(ReadOnlyCollection`1 identities, IConfigurationDataAccessor dataAccessor)
   at Microsoft.Mom.ConfigService.Engine.ConfigurationEngine.CommunicationHelper.StateSyncRequestTask.ConfigurationItems.ConfigurationItemCollection`2.CollectPublicProperties(IConfigurationDataAccessor dataAccessor)
   at Microsoft.Mom.ConfigService.Engine.ConfigurationEngine.CommunicationHelper.StateSyncRequestTask.ConfigurationItems..ctor(StateContext stateContext, IConfigurationDataAccessor dataAccessor)
   at Microsoft.Mom.ConfigService.Engine.ConfigurationEngine.CommunicationHelper.StateSyncRequestTask.CreateResponse(Managers managers)
   at Microsoft.Mom.ConfigService.Engine.ConfigurationEngine.Managers.Synchronize(OnDoSynchronizedWork onDoSynchronizedWork)
   at Microsoft.Mom.ConfigService.Engine.ConfigurationEngine.CommunicationHelper.StateSyncRequestTask.Execute(Managers managers)
   at Microsoft.Mom.ConfigService.Engine.ConfigurationEngine.CommunicationHelper.StateSyncRequestTask.Run(Guid source, String cookie, Managers managers, IConfigurationDataAccessor dataAccessor, Stream stream, IConnection connection)".
Como puedo hacer para volver a instalar los MP de flujos de trabajo, he borrado cache peor sin éxito.

Iffectatodosworkflowsfrom the dayJuly 18began tofail andno longersendingnotifications, I have reviewedthe
databasewithqueries thatprovideSubscriptionStatus.sql
WorkflowPerformanceTroubleshootingQueriesV2
and I note thatit isthe difference betweenucha Workflow Watemark and Trasaction Log Watermark

SCSM 2012: Strange Queue SLA Bug

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