Deleting queued email notifications in SCSM 2012
Hi,
We have disabled the email notification channel in SCSM 2012 and the workflows which are used to trigger the email notification were running.
Now, we need to enable the notification channel. But, we suspect that all the old emails which are queued in workflow will trigger once we enable the notification and will spam the customers mailbox.
If this is the case, how can we find and kill the pending email notifications in SCSM 2012.
Please suggest how to proceed with this.
Thanks
Kumaresan Lakshmanan
Hi,
Take a look at the end of this post, right Before the appendix:
http://blogs.technet.com/b/servicemanager/archive/2013/01/14/troubleshooting-workflow-performance-and-delays.aspx
You will need to increase your watermark if you want to make sure that old notifications won't trigger.
Regards
//Anders
Anders Asp | Lumagate | www.lumagate.com | Sweden | My blog: www.scsm.se
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Console Dialog Error Test
============================
Date: 10/17/2012 8:46:50 PM
Application: Service Manager Console
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Description:
Data Access Layer rejected retry on SqlError:
Request: MTV_Select_62f0be9f-ecea-e73c-f00d-3dd78a7422fc_Top -- (NonGenericDistinctFilterForAbstract=4cf77750-6688-8672-9470-036e0f4b48d6,26b2dff7-2ce9-59cf-4eb8-a6fb2d095d45,89992420-1297-0b8b-f3ca-1e53aa36f9e0,ed5ec2bf-6745-086...), (ObjectStatus_4AE3E5FE_BC03_1336_0A45_80BF58DEE57B0=47101e64-237f-12c8-e3f5-ec5a665412fb)
Class: 16
Number: 8623
Message: The query processor ran out of internal resources and could not produce a query plan. This is a rare event and only expected for extremely complex queries or queries that reference a very large number of tables or partitions. Please simplify
the query. If you believe you have received this message in error, contact Customer Support Services for more information.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="DataAccessLayer" />
<EventID Qualifiers="32768">33333</EventID>
<Level>3</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-10-18T00:46:49.000000000Z" />
<EventRecordID>935685</EventRecordID>
<Channel>Operations Manager</Channel>
<Computer>jhqsrv08.jhq.net</Computer>
<Security />
</System>
<EventData>
<Data>MTV_Select_62f0be9f-ecea-e73c-f00d-3dd78a7422fc_Top -- (NonGenericDistinctFilterForAbstract=4cf77750-6688-8672-9470-036e0f4b48d6,26b2dff7-2ce9-59cf-4eb8-a6fb2d095d45,89992420-1297-0b8b-f3ca-1e53aa36f9e0,ed5ec2bf-6745-086...),
(ObjectStatus_4AE3E5FE_BC03_1336_0A45_80BF58DEE57B0=47101e64-237f-12c8-e3f5-ec5a665412fb)</Data>
<Data>16</Data>
<Data>8623</Data>
<Data>The query processor ran out of internal resources and could not produce a query plan. This is a rare event and only expected for extremely complex queries or queries that reference a very large number of tables or partitions.
Please simplify the query. If you believe you have received this message in error, contact Customer Support Services for more information.</Data>
</EventData>
</Event>
Log Name: Operations Manager
Source: OpsMgr SDK Service
Date: 10/17/2012 8:29:26 PM
Event ID: 26319
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: jhqsrv08.jhq.net
Description:
An exception was thrown while processing GetManagedEntitiesByManagedEntityTypesAndCriteriaWithInstanceQueryOptions for session ID uuid:66ba50da-cdce-4d15-823c-92c41b46fe44;id=2425.
Exception message: The creator of this fault did not specify a Reason.
Full Exception: System.ServiceModel.FaultException`1[Microsoft.EnterpriseManagement.Common.UnknownDatabaseException]: The creator of this fault did not specify a Reason. (Fault Detail is equal to The query processor ran out of internal resources and could
not produce a query plan. This is a rare event and only expected for extremely complex queries or queries that reference a very large number of tables or partitions. Please simplify the query. If you believe you have received this message in error, contact
Customer Support Services for more information.).
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="OpsMgr SDK Service" />
<EventID Qualifiers="49152">26319</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-10-18T00:29:26.000000000Z" />
<EventRecordID>935679</EventRecordID>
<Channel>Operations Manager</Channel>
<Computer>jhqsrv08.jhq.net</Computer>
<Security />
</System>
<EventData>
<Data>GetManagedEntitiesByManagedEntityTypesAndCriteriaWithInstanceQueryOptions</Data>
<Data>uuid:66ba50da-cdce-4d15-823c-92c41b46fe44;id=2425</Data>
<Data>The creator of this fault did not specify a Reason.</Data>
<Data>System.ServiceModel.FaultException`1[Microsoft.EnterpriseManagement.Common.UnknownDatabaseException]: The creator of this fault did not specify a Reason. (Fault Detail is equal to The query processor ran out of internal resources
and could not produce a query plan. This is a rare event and only expected for extremely complex queries or queries that reference a very large number of tables or partitions. Please simplify the query. If you believe you have received this message in error,
contact Customer Support Services for more information.).</Data>
</EventData>
</Event>I have the same problem and get following error:
An exception was thrown while processing GetManagedEntitiesByManagedEntityTypesAndCriteriaWithInstanceQueryOptions
I have contacted MS Support, but hey could not help
either.
I really
need to fix it. Any help?
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