"search summary region" not in account details page for trx type invoice
Hi All,
This is the issue being faced by the customer.
OIR.CU3 provided an update adding a "search summary region" in account details page.
After applied CU3, in our development instance, Search summary region is missing in account details page when perform searches with search type: invoice, credit memo or payment. But search summary region is present by search type "all receivables" or "all transaction".
We do not have any customizations in the account details page. But we do have custom ARI_CONFIG package.
Custom ARI_CONFIG package is suspicious on this issue based on:
1) We have custom INV/CM/Payment search codes in the search_custom_trx procedure, which provides the search results in acct details page.
2) The info displayed in search summay region is based on the search results from ARI_CONFIG
3) We don't have any custom code in ari_config package in vision and vision shows successfully the search summary region with search by INV/CM/Payment/All_trx/All_receivables.
Since custom ARI_CONFIG package is supported by oracle customer would liek to know where is the search summary region gets calculated.
This issue of this section not being displayed is not there when the custom package is not used.
Please provide your valuable inputs on this.
SR 7466789.993
Customer: ADP INC
Regards,
Vijaya
Hi Kumar,
Thank you very much for responding on the query. Can you please provide me the exact file name as the customer would like to know which part of the code (which function call) he should make so that the summary section is seen even when the custom package is used.
Also can you please let me did even anyone complain that the summary section is not shown when the custom package is used.
Thanks for your help in advance.
Regards,
Vijaya
Edited by: user782870 on May 6, 2009 2:53 AM
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