Securing RoboHelp output files

We have a client that is interested in making their RoboHelp
output files available via their web site. However, they want to
secure the files so that only their customers can gain access. We
are their web site developers.
We reviewed the .Net API, however that is for integrating
context sensitive help, which is not what we are trying to do.
Do you have any clients that are doing this and if so what is
the recommended method?
Please advise.

Unfortunatly, it's not that easy. Since the files are raw
HTML, they don't go through the same processing as the standard
.net pages and thus buy pass any application security that is built
into .NET applications. If the RoboHelp files could be exported to
.NET pages (such as .aspx) the problem would be solved and we could
secure the pages without a problem, but it is my understanding that
isn't an option.
We could make the files only accessible via FTP that requires
a username/password, but that isn't what our client wants. They
want them to be able to use the help files online.
Any other thoughts?

Similar Messages

RoboHelp V8 Are working files the output files?

I have RH V4 and there are 2 version of the file the html pages. The one I edit and then the files created for the output. I have to save both versions to multiple places and I was wondering if they are now just one file/version.
Also, I am trying to convince my company on the benefits of spending $500 to upgrade, any compelling reasons?
I like that I it can have multiple projects. But that doesn't merit $500 in their book.

Welcome to our community
I'm assuming you mean to say that you have RoboHelp X4. Version 4 is really REALLY old!
Think of your RoboHelp files as you might think of ingredients in the kitchen. You have eggs, flour, milk and whatnot. These are the source ingredients. They are very much like your RoboHelp source files. You mix these ingredients and bake them to create OUTPUT, such as Chocolate Chip cookies, Bran Muffins or whatever. The cookies and muffins are very much like your RoboHelp OUTPUT files.
All versions of RoboHelp I've ever seen are able to have multiple projects. Whether you think it's worth the upgrade price is for only you to decide. If you are happy with the way RoboHelp works and it suits you. Then hold off. But there are many factors to consider.
Does the new version offer something you might find useful and save lots of time? If so, upgrading is a no brainer.
Are you finding that the output you create has suddenly began to have issues? Might be time to upgrade. For example, if you are creating WebHelp output and suddenly you see lots of folks that are all using the new Google Chrome browser, the older version of WebHelp doesn't know about Chrome. So the WebHelp may have issues. In that case you might strongly consider upgrading so your output handles newer browsers.
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7 or 8 moments from now - $24.95!
Adobe Certified RoboHelp HTML Training
SorcererStone Blog
RoboHelp eBooks

In RoboHelp 11 Responsive HTML5, is it possible to have 2 different language outputs in one generated output file?

In RoboHelp 11 Responsive HTML5, is it possible to have 2 different language outputs in one generated output file, similar to WebHelp where the use can select the language from a drop-down list? In Webhelp output you could create multiple Content categories. Is there something similar with the responsive output, or am I forced to have a completely separate set of output files for each language (for example, English, Japanese, Chinese, Korean, and Arabic)?

As Rick, mentions, there's no default way.
Having said that, there's nothing stopping you from doing it yourself. You can add a kind of language selector to the layout and set that for every html5 output. With some JavaScript, you can have the user switch between your outputs. It would look like content categories, but you'll have build it yourself.

XML Publisher - OPP log: Output file was found but is zero sized - Deleted

Hi,
I have created one Main template and sub-template is called from it. I am working with Oracle Apps version 12.1.1. XML Source file gets created using rdf file attached to the concurrent program. Now after registering main template with the required concurrent program when i tried to execute it "View Output" button shows XML souce data instead of PDF report which i have called using main template. Log file was showing following error,
Executing request completion options...
Output file size:
33140
------------- 1) PUBLISH -------------
Beginning post-processing of request 3739501 on node ORAAPP13 at 09-AUG-2011 22:16:38.
Post-processing of request 3739501 failed at 09-AUG-2011 22:16:51 with the error message:
One or more post-processing actions failed. Consult the OPP service log for details.
------------- 2) PRINT   -------------
Not printing the output of this request because post-processing failed.
Finished executing request completion options.
And the OPP service log has following error, Can anyone guide me to solve this error.
Template code: AERO_INV_MAIN
Template app: XXAV
Language: en
Territory: US
Output type: PDF
[8/9/11 10:16:51 PM] [339827:RT3739501] Output file was found but is zero sized - Deleted
[8/9/11 10:16:51 PM] [UNEXPECTED] [339827:RT3739501] java.lang.reflect.InvocationTargetException
     at sun.reflect.GeneratedMethodAccessor66.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
     at java.lang.reflect.Method.invoke(Method.java:597)
     at oracle.apps.xdo.common.xml.XSLT10gR1.invokeNewXSLStylesheet(XSLT10gR1.java:611)
     at oracle.apps.xdo.common.xml.XSLT10gR1.transform(XSLT10gR1.java:239)
     at oracle.apps.xdo.common.xml.XSLTWrapper.transform(XSLTWrapper.java:182)
     at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:1044)
     at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:997)
     at oracle.apps.xdo.template.fo.util.FOUtility.generateFO(FOUtility.java:212)
     at oracle.apps.xdo.template.FOProcessor.createFO(FOProcessor.java:1665)
     at oracle.apps.xdo.template.FOProcessor.generate(FOProcessor.java:975)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.runProcessTemplate(TemplateHelper.java:5936)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3459)
     at oracle.apps.xdo.oa.schema.server.TemplateHelper.processTemplate(TemplateHelper.java:3548)
     at oracle.apps.fnd.cp.opp.XMLPublisherProcessor.process(XMLPublisherProcessor.java:302)
     at oracle.apps.fnd.cp.opp.OPPRequestThread.run(OPPRequestThread.java:176)
Caused by: java.lang.StackOverflowError
     at java.text.DecimalFormat.subformat(DecimalFormat.java:877)
     at java.text.DecimalFormat.format(DecimalFormat.java:674)
     at java.text.DecimalFormat.format(DecimalFormat.java:608)
     at java.text.SimpleDateFormat.zeroPaddingNumber(SimpleDateFormat.java:1203)
     at java.text.SimpleDateFormat.subFormat(SimpleDateFormat.java:1142)
     at java.text.SimpleDateFormat.format(SimpleDateFormat.java:899)
     at java.text.SimpleDateFormat.format(SimpleDateFormat.java:869)
     at java.text.DateFormat.format(DateFormat.java:316)
     at oracle.apps.fnd.security.CallStack.getInstance(CallStack.java:97)
     at oracle.apps.fnd.security.DBConnObj.setBorrowingThread(DBConnObj.java:990)
     at oracle.apps.fnd.security.DBConnObj.setBorrowingThread(DBConnObj.java:973)
     at oracle.apps.fnd.common.Pool.costBasedSelection(Pool.java:1885)
     at oracle.apps.fnd.common.Pool.selectObject(Pool.java:1686)
     at oracle.apps.fnd.common.Pool.borrowObject(Pool.java:950)
     at oracle.apps.fnd.security.DBConnObjPool.borrowObject(DBConnObjPool.java:584)
     at oracle.apps.fnd.security.AppsConnectionManager.borrowConnection(AppsConnectionManager.java:330)
     at oracle.apps.fnd.common.Context.borrowConnection(Context.java:1719)
     at oracle.apps.fnd.common.AppsContext.getPrivateConnectionFinal(AppsContext.java:2314)
     at oracle.apps.fnd.common.AppsContext.getPrivateConnection(AppsContext.java:2251)
     at oracle.apps.fnd.common.AppsContext.getJDBCConnection(AppsContext.java:2108)
     at oracle.apps.fnd.common.AppsContext.getJDBCConnection(AppsContext.java:1918)
     at oracle.apps.fnd.common.AppsContext.getJDBCConnection(AppsContext.java:1762)
     at oracle.apps.fnd.common.AppsContext.getJDBCConnection(AppsContext.java:1775)
     at oracle.apps.fnd.common.Context.getJDBCConnection(Context.java:1453)
     at oracle.apps.fnd.cache.GenericCacheLoader.load(GenericCacheLoader.java:170)
     at oracle.apps.fnd.profiles.Profiles.getProfileOption(Profiles.java:1500)
     at oracle.apps.fnd.profiles.Profiles.getProfile(Profiles.java:362)
     at oracle.apps.fnd.profiles.ExtendedProfileStore.getSpecificProfileFromDB(ExtendedProfileStore.java:211)
     at oracle.apps.fnd.profiles.ExtendedProfileStore.getSpecificProfile(ExtendedProfileStore.java:171)
     at oracle.apps.fnd.profiles.ExtendedProfileStore.getProfile(ExtendedProfileStore.java:148)
     at oracle.apps.fnd.common.logging.DebugEventManager.configureUsingDatabaseValues(DebugEventManager.java:1294)
     at oracle.apps.fnd.common.logging.DebugEventManager.configureLogging(DebugEventManager.java:1149)
     at oracle.apps.fnd.common.logging.DebugEventManager.internalReinit(DebugEventManager.java:1118)
     at oracle.apps.fnd.common.logging.DebugEventManager.reInitialize(DebugEventManager.java:1085)
     at oracle.apps.fnd.common.logging.DebugEventManager.reInitialize(DebugEventManager.java:1072)
     at oracle.apps.fnd.common.AppsLog.reInitialize(AppsLog.java:595)
     at oracle.apps.fnd.common.AppsContext.initLog(AppsContext.java:602)
     at oracle.apps.fnd.common.AppsContext.initializeContext(AppsContext.java:579)
     at oracle.apps.fnd.common.AppsContext.initializeContext(AppsContext.java:533)
     at oracle.apps.fnd.common.AppsContext.<init>(AppsContext.java:301)
     at oracle.apps.xdo.oa.schema.server.OAURLConnection.getAppsContext(OAURLConnection.java:121)
     at oracle.apps.xdo.oa.schema.server.TemplateURLConnection.getInputStream(TemplateURLConnection.java:89)
     at java.net.URL.openStream(URL.java:1009)
     at oracle.xdo.parser.v2.XMLReader.openURL(XMLReader.java:2353)
     at oracle.xdo.parser.v2.XMLReader.pushXMLReader(XMLReader.java:270)
     at oracle.xdo.parser.v2.XMLParser.parse(XMLParser.java:256)
     at oracle.xdo.parser.v2.XSLBuilder.processIncludeHref(XSLBuilder.java:1045)
     at oracle.xdo.parser.v2.XSLBuilder.processImportHref(XSLBuilder.java:984)
     at oracle.xdo.parser.v2.XSLBuilder.processImport(XSLBuilder.java:949)
     at oracle.xdo.parser.v2.XSLBuilder.startElement(XSLBuilder.java:373)
     at oracle.xdo.parser.v2.NonValidatingParser.parseElement(NonValidatingParser.java:1252)
     at oracle.xdo.parser.v2.NonValidatingParser.parseRootElement(NonValidatingParser.java:338)
     at oracle.xdo.parser.v2.NonValidatingParser.parseDocument(NonValidatingParser.java:285)
Regards,
Priyanka

And metalink note 1100253.1 states that this issue (java.lang.StackOverflowError) might be caused by a too large set of data to be sorted in the layout file. Recommendation is to removed the sort from the layout file and instead sort the data already in the data definition.
regards,
David.

Error message when publishing and problems opening output file

I have 5 projects linked together. When I publish one, I get a message that the files listed below are linked to the open project, and one or more of these projects may require exporting. I have tried to open these files and choose File | Export | Project to | but the options in the list (Flash 8 and Flash CS3) are both grayed out--on every one of these files. I'm publishing to Flash 9.
I didn't think much about this message until a few reviewers said they can't open the project, or when they do, they don't see my playbar on the skin.
One more thing--when an IT person was trying to help one reviewer open the output file, the IT person said "Oh, there's a problem with the code in line 25." I guess that's the html code? I'm not a programmer, but I can look at html code. What should I be seeing there in line 25?
Is their problem opening the output file(s) related to my message about possibly needing to export files? Why might they be having problems getting the output file to open?
Thanks for any insights you can provide!
SAM

Hi Sam
It depends on a number of things. Are you certain you uploaded all the files involved? If not, there will be problems.
The message about the linked files is quite simply advising you that you have links from that particular movie that will expect to find the files being linked to.
If a person isn't seeing playback controls and you have included them, it's likely you haven't provided the correct link for them to open and play the file. Typically you provide a link to the HTML page Captivate creates. As long as all the output files are in the same place on the server, you should be good to go.
Cheers... Rick
Click here for Adobe Authorized Captivate and RoboHelp HTML Training
Click here for the SorcerStone Blog
Click here for RoboHelp and Captivate eBooks

Is there a way to link two FrameMaker 12 books with shared content into the same RoboHelp 11 file?

This one might require some back story.
I'm working at a company with roughly 60 business units that will each be getting their own emergency response procedures (.FM files compiled into a single FrameMaker .book file for their department). I then want to link all of these books to a single RoboHelp so that when it comes time to publish all of these plans into WebHelp menus I can do that with a single batch generate/publish.
My problem is that some of the FM files within the books are shared (maybe two or more departments are at the same location or all of them share the same corporate level plans) so that when I try to link two books with a shared FM file it throws an error.
Is there away to allow multiple copies of a FM file to exist in a single RoboHelp? Or is there a better solution to the task at hand?
Any suggestions you might have would be greatly appreciated as I am still a moderate beginner with Frame and RoboHelp.
---Corey---
P.S. Just to complicate things this will all be done via SharePoint so books and FM files live there, and then the RoboHelp output will be published there.

I think you’re looking at creating a merged RH project – one parent project that subsumes all the linked FM to RH child projects – read up on merged help on Peter’s site (grainge.org)

Context-sensitive help - where is the CS topic folder in the output files?

I have created a FlashHelpPro help file in RoboHelp 7 HTML. In the project setup pane, I have Map ID'd my context-sensitive topics and linked them to their respective pages. I generated the project, but there is no folder containing the context-sensitive topics in the output files. As a result, the developer suggested that I need to create a separate folder in the Project Manager that contains all the context-sentitive topics. Is this actually the next step, or can the developer find what he needs elsewhere in the files?
I haven't seen anything about creating a separate folder in the Project Manager, which seems redundant as there is the 'Context-sensitive Help' folder already present in the Project Set-up. Do I need to create a separate folder, as suggested by the developer? If not, where can he find the context-sensitive files in the output? Thank you.

Hi,
What do you mean that the context sensitive topics are not in the output? RoboHelp generates your output and (in WebHelp, so the same should count for FlashHelp) puts the context sensitivity in cshdat_webhelp.htm. Your developer doesn't need to worry about this, he just has to get his call right.
For information on calling the help, see http://www.grainge.org/pages/authoring/calling_webhelp/calling_webhelp.htm. It's for WebHelp but it should be the same for FlashHelp.
If your developer only wants to know which mapid's he has to call, you best give them your map files (the .h files).
Greet,
Willam
This e-mail is personal. For our full disclaimer, please visit www.centric.eu/disclaimer.

Changing the character set in RoboHelp 7 file converted from 5

The character set of the output files for WinHelp defaults to
utf-8. How can the default be set to windows-1252 per project or
for all projects in RoboHelp 7?

This is related to the posting - "RoboHelp 7 (with patch) IE6
does not display popup field definitions". Somewhere in our
environment the character set is getting changed to western
european (ISO) for the pages that do not load initially in IE6/XP
from the OAS even though the code generated by RoboHelp is utf-8.
The WebHelp generated in RoboHelp v5 has a characterset of
windows-1252. None of the pages with the character set of
windows-1252 have a problem loading (or changing the character
set). The problem may be on the OAS or the single signon
layer.

Import/export journals using an output file

I am looking into loading journals using an output file in SAP BPC intead of entering every journal using the template.
Hello everybody,
I have found that 3 DTS packages exist for this issue:
Export the Journal Tables
Clear the Journal Tables.
Restore the Journal Tables.
I have added these packages (using the three .dtsx files that are in the server, in the "Examples" folder) and, after that, run the packages in the proper order. I have some doubts that I would appreciate if you could solve them:
1.- When I run "Export the Journal Tables" package, I can NOT make a selection of journals (for example, using Time dimension).There is no possibility. Is it possible modify this DTS package to export only some selected journals? In case it is, how?
2.- In order to restore journals table, firstly you need to clear all the table using "Clear the Journal Tables" package (I tried to do it without clearing all the journals, and I got an error message that said that I have to clear the journal table before importing ). Would it be possible to restore/import only some journals WITHOUT clearing ALL the previous journals??
3.- I have exported the Journal Table to an output file, clear all the journals in the Journal Table (using the proper package) and run the "Restore the Journal Tables" package using the output file I have gotten before. I have gotten this error: "Exception from HRESULT: 0x800A005B". Do you know what's the problem?
4.- Dou you know another way of loading journals using an output file in SAP BPC intead of entering every journal using the template?
Thank you very much.

There may be options to your process, but as I have mentioned in other strings, the Journals in the BPC for Microsoft version are sequenced. That means that there is a system generated sequence ID for each journal. Any individual selection of journals would possibly cause an issue for the sequence. I have not seen any past work in SSIS to detach the records for export or import. It may be possible, but I would assume it will take some core SQL coding.
Regarding your error, you may need to verify that you have the security set correctly to use Journals and use the Data Manager capabilities. Typically, when security tasks are not correct, you will get an error similar to your HRRESULTX.... error.
An option for loading the details is to build a worksheet in EVDRE, aggregate the data and send it to the cube at a level that is easy to save the file and submit consolidated results. Just make sure you send all "like" records at an aggregated to a base member, and send to a datasrc to identify the extra details. Then store the excel file with the input values.
Hope this helps.
Edited by: Petar Daniel on Feb 16, 2009 10:06 PM

Using Output files in businesses

Hi,
I've used captivate for my own small business but now am employed elsewhere and want to know if anyone has any idea about licensing issues with using the output files from captivate in a business that doesn't/hasn't purchased the actual program?
I have a legal copy on my personal PC and create the files there then transfer the output file to my work. They have expressed ome concern as they don't own the program. Everything in the product license agreement seems to talk about the actual program, not what you create with it.
Can anyone direct me where I might find this kind of info? Is it just classed as a shockwave file (which my employer does have license for)
Thanks.

Hi there
I've poked around the Adobe site a bit as well as Googled and Googled. Either I'm using the wrong terms or the information simply isn't there. The bottom line is that we all understand that whatever you create using Captivate is owned by you. There is no restriction placed on use of the content you create.
It's the same issue with any software used to create content.
Does Microsoft Paint impose a restriction on how you use images created using it?
Does Microsoft Word, Excel, PowerPoint or other do the same?
Sure, if you want the end user to be able to modify your creation they will need their own license for Captivate to view and make edits. But all they need to simply view the content is the Flash Player.
Cheers... Rick
Click here for Adobe Certified Captivate and RoboHelp HTML Training
Click here for the SorcerStone Blog
Click here for RoboHelp and Captivate eBooks

Published Output Files-Flash

Hi, would anyone know if a paper exists that would explain
how the output files generated [Flash] display with the correct
page in the web application or do I have to add map id's and work
with the developer to create this feature. In other words do I add
map id's in order for the user to view help for the page he is on
and if I don't - will the user get the browser help and navigate to
the help he needs. I haven't worked with this tool alot as you can
tell.
Thank you.

Kathleen,
Yes, map IDs are necessary for context-sensitive help to
work. If you are looking for instructions for implementing the map
IDs correctly, I found that having someone (a developer) who is
familiar with JavaScript look at the explanation in RoboHelp's help
system went a long way. (See the topic in RoboHelp's help entitled
"Calling functions from Web pages.")
All that is really needed for the context sensitivity to work
in Web applications is two main things:
1. In RoboHelp, assign a map ID to each of your help topics
that corresponds to a Web page. (Use the Context-Sensitive Help
folder in RoboHelp's left pane.)
2. Have your developer(s) put the link to RoboHelp_CSH.js in
the <head> of each Web page's HTML. The help link must also
be coded with a little JavaScript, including the correct map ID for
that page. "Calling functions from Web pages" gives an example.
RoboHelp_CSH.js, which you can find in the directory where you
installed RoboHelp (...RoboHelp 6.0\CSH API), must be copied to the
appropriate place where this link can find it.
The map ID part takes a little coordination between you and
the developers, but that is really the only thing that should be
different from Web page to Web page. The rest of the JavaScript
should be the same on each page.
If you decide not to work with context sensitivity and map
IDs, the Help link can link to the ***.htm file that is named after
your project, and the help will open to the file that you set as
the default topic in the FlashHelp output dialog.
Feel free to post again if you have questions about the
details. I believe some of the experts in the forum have tutorials
online if you don't find RoboHelp's help or this forum adequate in
answering your questions. Good luck,
Ben

Publishing RoboHelp 9 files into SharePoint 2010

Does anyone know why I continually get an invalid SharePoint path when trying to publish from "Robo into SharePoint? Do I need to choose a particular workspace template when I am in SharePoint?
Any help would be appreciated.

Don't copy the URL from the web window that you open to access the intended SharePoint directory - seeing as that has a bunch of view information in the URL:
For example - here's a URL NOT to use:
http://foo.abc.com/teams/infrastructure/Doc%20Pipeline%20and%20Edit/Forms/AllItems.aspx?Ro otFolder=%2fteams%2finfrastructure%2fDoc%20Pipeline%20and%20Edit%2fRoboHelp%2fVPN&FolderCT ID=&View=%7bA1B4DCFF%2d9FC9%2d4565%2d8779%2dB0F10BAFFA30%7d
Instead, the URL should be as follows - except take out the "%20" for spaces - as well as the "http:" part
http://foo.abc.com/teams/infrastructure/Doc%20Pipeline%20and%20Edit/RoboHelp/VPN/
so - ultimately
//foo.abc.com/teams/infrastructure/Doc Pipeline and Edit/RoboHelp/VPN/
If you're unsure exactly what the path should be, create the desired destination folder on your sharepoint site.
Copy one file into the desired destination folder.
Right click on the file and select "Properties"
Copy the Address (URL) that you see in the Properties window.
Use that as the URL in the RoboHelp output Properties > Publish field, and then remove the "http:", any "%20" space characters (easier just to leave spaces out of your sharepoint directory names), and the file name at the end of the path (so just the directory path remains, not the full directory path/filename).

Server/browser requirements for WebHelp output files

What are the UNIX server and browser requirements in order to
display a WebHelp project output file correctly?
When I generate the primary layout, I am not selecting 508
format, and I select Java Applet as the preferred method for the
Navigation Pane (checking the radio button for DHTML > Java
Applet > Pure HTML as the order of preference.
When viewing the help project on the UNIX server through
Mozilla, the page appears to load and reload, load and reload.
Sometims pressing Esc. stops it and you can view the TOC and
content pane. The way around this is to generate Pure HTML only,
but then the index and the glossary become very difficult to use.
Robohelp Webhelp descriptions claim to work on all platforms
and in all browser types. What requirement are we missing on our
UNIX server so the project can display correctly?
Thanks in advance for your time and trouble. :-)

Hi GEWB,
Here are some more details--
Generate Webhelp output setup:
Use lowercase filenames (recomm. for UNIX)
Toolbar buttons: Content, Index, Search
Navigation: Add breadcrumbs links
Additional options: Enable Highlight Search results, Synchronize TOC automatically
Navigation Pane preferred format: DHTML > Java Applet > Pure HTML
Optimize speed for: Web site
Q: how are you setting up your Linux to open the default project page?
A: I use Linux only to launch the webehelp output.
Q: Are you opening the GENERATED project default page or trying to open the project source files?
A: I am trying to open the generated project default page. I copy the Webhelp folder to a Linux machine and launch the index.html page to see the output.
Q: Why are you replacing the foreward-backward slash?
A: In Linux '\' is not supported for hyperlinks/filepaths. Therefore I changed the backward slashes to forward slashes.
The scenario:
When the project files have filepath such as ../../doc/xyz/,
when I view in Windows (IE)- I can access the link
when I view in Linux (FF)- I see broken link with error message somewhat like "cannot find ..\..\doc\xyz\". (Note the changed usage of slash)
This indicates that the generated files changes the forward slash to backward.

RoboHelp Output

I'm not sure if my posts are getting to the right people, but I'll try again.
Since .chm files cannot be accessed via a network, it's a major problem for us since we cannot "install" these help file(s) on our clients' machines. What information we have found on the forums and Microsoft for any kind of workaround is unfortunately, unsuccessful.
So, we attempted to use WebHelp Pro, but we discovered that the .htm files do not work on Delphi, which is what our desktop applications are written in.
Soooo, does anyone have any suggestions as to what to use as the primary layout? Are there any possilbe "hidden" ways to make the .chm file work on a network? What about Robo Server?

Hi Rick,
Well, I've been told that we should stick to WebHelp, so we're not using RoboHelp server. Even so, we can't seem to get our desktop application (Delphi) to start up the index.htm output file. When we press F1 or click our Help button, nothing happens.
My developer then tried something, and now the files open through the PC's Internet Explorer, which is NOT what we want either.
Any other suggestions?
- Karen

Will the TOC structure get affected if output file structure is changed?

I have used FlashHelp to generate output for a project hence the output folder has a structure, now while deploying on the server if I make changes in the output file/folder structure will this affect the "table of contents" or any other feature.
Also, while deploying o/p files on the server what needs to be done so that the new customized skin(which i made using flash) appears for the help pages of my application as i will be calling the o/p htm files from my application directly using a script.
I hope the explanation I posted is understandable.

Hi kiki_04 and welcome to the RH community.
The output files from your project can not be moved or renamed without breaking links throughout your project. Any changes to the folders or files MUST be performed inside your RoboHelp project. It is best to think of your output as a single file, even though it isn't. In other words, your output can be moved between locations in its entirety
As for your new skin, this needs to be imported into your RoboHelp project and specified inside your FlashHelp single source layout.
Read the RoboColum(n) for a tips, tricks and musings on the Technical Communication Suite products.
Follow the RoboColum(n) on Twitter

Securing RoboHelp output files

Similar Messages

Maybe you are looking for