Security Questions for my Appleid

Recently, I aquired a itunes giftcard and was planning on buying some music. Then, I was asked to answer some securty questions because I had also recently reset my ipod after forgetting the lock-password. So, here is my problem:
1. I forgot the questions
2. The email I verified to contact if I forgot the questions is no longer working.
I will provide my information if I can reset the forgotten-questions-email to a newer one that is another one I use for school. I have tried all day to work this situation out but to no avail.

Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email
If you don’t know your security questions, phone Apple (using the number listed here:  http://support.apple.com/kb/HE57  ) and ask for the Account Security Team.

Similar Messages

  • How do we change/recover the answers to security questions for AppleID?

    My grandsons forgot the answers to their security questions for their AppleID and can't download from the iBookstore. How can we reset them? I went into Manage my Apple ID but it is asking us for the answers. Thanks.

    If they have a rescue email address (which is not the same thing as an alternate email address) set up on their account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into the account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If they don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • I forgot my security answers for my AppleID. How to reset was sent to my e mail. I did not receive the info. What do I do?l

    I forgot my answers to my security questions for my AppleID. I went to manage my acct. and how to reset wax sent to my e mail. did not receive the info. I have tried several times. What do I do?

    Check your spam filter. If it's not there, you need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (119442)

  • How to rest the security question for appleid

    I need to reset the security question for my apple id, because I don't remember the answers
    I need to provide the link that help me to reset the security questions

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • I have a new email address and my old email keeps coming up on icloud when trying to update apps and i don't know the password or security questions for the old email. I can sign in with my apple id which is tied to another email but not itunes how to fix

    I have an apple id and it has my current email attached to it. however when i go to update apps it's asking for the password for an old email. I no longer have the old email and can't use it. when I go to icloud on my ipad it asks for the password for old email. it doesn't allow me to change the old email to current. when i go to reset it i can't remember the password or security questions for the old email so it doesn't let me go any further. How do I fix this? Do i need to call apple support?

    I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
    The old email address no longer exists - I haven't used it in a year probably and I no longer have the account.  I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there.  On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back.  Every 2 seconds I am asked to log in using the old non-existent email.  The device is currently useless.
    The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
    Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option?

  • HT201303 How do you change your security questions for your iTunes accout?

    How can I change my security questions for my iTunes account?

    Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID?  --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
    Forgotten security questions - https://discussions.apple.com/message/18402551  and https://discussions.apple.com/message/18625296
    More involved forgotten question issues - https://discussions.apple.com/thread/3961813

  • HT5312 Hi , i forgot my security questions for my Appstore .

    Hi , i forgot my security questions for my Appstore . Can u please help me about that . My name is Kleos Kleoukleou. Iam waitting ur answer asap please. TIA.
    <Email Edited By Host> 

    The instructions on the page that you posted should let you reset them.
    i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on that page will let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • HT1918 I would like to change my security questions for my itunes account

    hi, i would like to change my security questions in itunes please.

    Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID?  --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
    Forgotten security questions - https://discussions.apple.com/message/18402551  and https://discussions.apple.com/message/18625296
    More involved forgotten question issues - https://discussions.apple.com/thread/3961813
    Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
    John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
    If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store.

  • TS1424 How do i reset the security questions for iTunes ?

    I have forgotten the answers to the security questions for ITunes .what to do?

    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within, I think, about 24 to 48 hours (and check your Spam folder as well as your Inbox)

  • HT5312 iforget my answers security question for appel id

    iforget my answers security question for appel id

    Hi aameer110,
    You have two options to rectify this issue, if you have rescue email set up on your account you can reset your security question by loggin in at appleid.apple.com > Manage your Apple ID > enter your Apple ID and password > click on Password and Security on the left pane > and click on the link that says 'Forgot your answers? Send reset security info email to' . Otherwise you will have to contact Apple Support http://support.apple.com/kb/HE57

  • How can I recover my security questions for I tunes.

    I am outside the US so the call service does not work for me.
    Siggi

    How to reset your Apple ID security questions
    Go to appleid.apple.com and click on the blue button that says 'Manage Your Apple ID'.
    Log in with your Apple ID and password. If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email.
    Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.  This will generate an automated e-mail that will allow you to reset your security questions. 
    If that doesn't work, or  there is no rescue email link available, then:
    click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later. 
    Next, go to getsupport.apple.com. If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services'.
    Choose 'More Products & Services', then 'Apple ID'.
    A new page will open.  Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
    Click the blue 'Continue' button.
    Select the contact option that suits your needs best.
    The above information quoted with gratitude from TJBUSMC1973, another user in these forums.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base before you post a question.
    Regards.

  • How can i reset my security questions for my apple ID

    I would just like to see if anyone would know how to reset apple ID security questiond because my questions are outdated and my answers are irrelivent

    Hi James,
    The article below will help you with your AppleID question:
    Frequently asked questions about Apple ID
    http://support.apple.com/kb/HT5622?viewlocale=en_US
    Can I change the answers to the security questions for my Apple ID?
    Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID and click Manage your Apple ID. Sign in with your Apple ID name and password, go to the section Password and Security and click Reset your security information.
    Hope this helps ...
    - Judy

  • How can I recover my security questions for my Apple ID? I tried to change them.

    I tried to change them, but it didn't give me the option in Password and Security.

    Hi James,
    The article below will help you with your AppleID question:
    Frequently asked questions about Apple ID
    http://support.apple.com/kb/HT5622?viewlocale=en_US
    Can I change the answers to the security questions for my Apple ID?
    Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID and click Manage your Apple ID. Sign in with your Apple ID name and password, go to the section Password and Security and click Reset your security information.
    Hope this helps ...
    - Judy

  • How can you change your security question for I tunes?

    How can you change your security question for I tunes?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • I seem to not enter the correct answers to my security questions for itunes to buy an in-app purchase and also cannot answer the questions exactly like i answered them when creating the account for my ipod, how do i find out what answers i put

    I seem to not enter the correct answers to my security questions for itunes to buy an in-app purchase and also cannot answer the questions exactly like i answered them when creating the account for my ipod, how do i find out what answers i put for my ipod touch and itunes?

    Try these previous discusssions:
    recover answers to security questions: Apple Support Communities
    how do i change apple ID security...: Apple Support Communities

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