Seeded LOV in OA Page works on internal server, does not in external server

I am using the appraisal creation page '/oracle/apps/per/selfservice/appraisals/webui/MASetupDetailsPG'. Here we have a LOV that lists the appraisal template.
The LOV returns records when Pressing 'Go' from the LOV Search page while accessing from internal server.
However, while performing the same steps from external server, on clicking 'Go' , we get 'No Search Conducted'. ideally , we'll expect the records to come up (or) no results match the chosen criteria. However in this case, it simply gives 'No Search Conducted'.
The 'About this Page' on LOV Page does not show the VO/AM details from external server.
I have checked the following:
1. Class path is same while accessing from both external and internal server
2. Page personalisations are fairly starightforward, just prompts,instruction text changes etc
3. There is no VO/AM customisation. This was done by checking jdr_utils from apps. i suppose this is just application-wide and cannot be checked at server level. pls validate my statement.
4. I have tried 'Diagnostics' using 'About this Page'. It works internally and gives the LOV query with bind parameters. However when I try to do 'Diagnostics'-->Show log on Screen, the screen just hangs before i can see the 'log Level' list on the screen. So I am unable to take trace even from external server.
5. Few other LOVs work from external server. But this one does not.
What could be the cause and how do i debug further?
Any help is appreciated.
Thanks,
LN

As far as I know, if he does what you suggest he won't be able to resolve the "main" domainname.
The internal DNS will think it is the SOA for the "whole" domainname, including subdomain or not, and woun't ask any other DNS. So he needs to add all public IPs/names in his DNS if using the same domainname.
Delegation of a subdomain, this requires both DNS using public IPs:
http://www.zytrax.com/books/dns/ch9/delegate.html
I guess this is "wishful thinking":
IF he (most likely woun't happen) could/be allowed to do zone transfers from a DNS hosting the "main" domainname and run that zone as a slave/secondary on his internal DNS it should work. It wouldn't be ugly if it can be done without adding his internal DNS IP as a NS record. I don't know about notifying the slave about changes to the main domain then though.
If running your own public DNS to separate between public and internal only/private IP lookups depending on what IP the request is coming from:
http://www.zytrax.com/books/dns/ch7/acl.html

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sojo972 wrote:
I have been searching the web extensively, without success, to find how to resolve this issue.
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regards,
erico
****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
2015 Microsoft MVP - Windows Experience Consumer

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Seeded LOV in OA Page works on internal server, does not in external server

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