Selected printer connection method is incorrect

Whenever I try to print to our networked Canon ir5020 copier, I get a message "The selected printer connection method is incorrect. Select the correct printer connection method in Printer List, and then try to add the printer."
I have tried it with PDFs and Word docs and still get the same message. If I click okay on the above message and the job spools to the printer I get another message "connection method not supported -9786".
I have also deleted the printer and added it again, via IPP.
I have tried printing from another user account on the same Mac and get the same. Other Macs on our network can print to the Canon without any problems.
I am using the Canon PS driver version 1.50, which appears to be the most up-to-date. I have also tried downgrading to version 1.40, which is the version the other Macs are using and it still does not work.
As a last resort I have reset my printing system and added my printers again – and I am still getting the same message.

Hi John
I tried Appletalk but that printer does not appear. However LPD does work. I think the problem was on checking my other Macs in the office, there is no way of telling whether they are connect via IPP or LPD as the set up appears the same, i.e. IP address. When I tried to add my the printer again, I had forgotten how we set it up originally.
Many thanks for pointing me in the right direction.

Similar Messages

  • The selected printer connection method is incorrect. Select the....... ERRO

    Just upgraded to 10.5. I'm setting up a few printers and a plate maker. Got everything setup as far as I could tell but one machine wont work. It's an ImageRunner 8500 from Canon. When I try to print to that printer I get this:
    The selected printer connection method is incorrect. Select the correct printer connection method in printer list, and then try to add the printer again.
    Not what thats about. In the printer list, It shows up there with everything else that is connected via Appletalk. I got the PPD for the Konika Minolta CPP500 installed and it prints fine... any ideas? Thanks,
    Chris

    Hi John
    I tried Appletalk but that printer does not appear. However LPD does work. I think the problem was on checking my other Macs in the office, there is no way of telling whether they are connect via IPP or LPD as the set up appears the same, i.e. IP address. When I tried to add my the printer again, I had forgotten how we set it up originally.
    Many thanks for pointing me in the right direction.

  • I can't print wirelessly using Airport Express.  I have my HP printer connected to a USB hub, and the hub to the Airport Express, but when I select the HP from the printer list, my MacBook says the printer is "off-line" - even when it is not.

    I can't print wirelessly using Airport Express.  I have my HP printer connected to a USB hub, and the hub to the Airport Express, but when I select the HP from the printer list, my MacBook says the printer is "off-line" - even when it is not.  I've tried several USB connectors, and several different ports on my USB hub; same result.  I need to have the HP connected to the hub 'cause from there it's connected to our desktop Mac.

    Hi,
    I am currently replying to this as it shows in the iChat Community.
    I have asked the Hosts to move it to Snow Leopard  (you should not lose contact with it through any email links you get)
    I also don't do Wirelss printing so I can't actaully help either.
    10:01 PM      Friday; July 29, 2011
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb( 10.6.8)
     Mac OS X (10.6.8),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • You do not have sufficient access to your computer to connect to the selected printer

    Environment
    Print server: Windows 2008 R2 SP1
    Clients: Windows XP SP3 + GPP
    Drivers:
    HP UPD PCL6 5.3.1.10527
    Intermec 7.2.2
    Ricoh UPD PS 3.9.0.0
    Xerox UPD PS 5.216.12
    Zebra 2.6.42.03
    GPO Configuration - enables users to add printers/drivers from the print servers.
    Background
    For the last year, we've had the 2008R2 print server set up and the clients have not had any problems connecting to the print server to add printers.
    Issue
    Over the past ~3 weeks, we've gotten spurious reports from users stating they're unable to add a printer. The specific error displayed is:
    You do not have sufficient access to your computer to connect to the selected printer.
    It occurs for multiple vendors, so it's not a print driver specific issue.  I've personally witnessed the problem where (using a User's account) I was unable to add Printer X out of a list of 10 random printers.  2 minutes later, still logged on
    as the same user, I was then able to add Printer X which doesn't make any sense since nothing had changed.
    Another user logging into the same workstation will not have any problems adding the same problematic printer.  The user who had the problem can log onto a different workstation and add the same printer with no problems, so it's not a User permission
    issue either.
    Most of the time running gpupdate /force and/or rebooting the box will also 'solve' the problem.
    Running the group policy results wizard on a few random workstations (which have exhibited this problem in the past), shows everything appears to be properly configured/enabled related to GPOs, including the
    Prevent users from installing printer drivers setting per http://support.microsoft.com/kb/259937
    Has anyone else ran into this problem lately?
    How does one troubleshoot this issue since I can't faithfully reproduce it on demand since it appears to resolve itself after a period of time?

    Haven't found the smoking gun to this problem, but I am getting closer.
    Troubleshooted another PC today which was exhibiting this problem for another user. Logged onto the PC with my User account and sure enough, received the same message for the same printer.   Fired up Sysinternals Process Monitor, but nothing useful
    was captured when receiving the failure message.  There was also another Point and Print printer which was present on the workstation (i.e.
    PrinterName on PrintServerName) for my User account which stated "printer cannot be removed. Access is Denied" when I tried to delete it.  Odd. Getting properties on the printer would bring up the correct info from the print server
    though, so it was valid and appeared functional.
    I tried running the new
    MS FixIT printing tool, but it failed in full mode with an admin account.
    Next, I searched through the registry for this printername which I was unable to delete. Eventually it was found at:
    HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Providers\LanMan Print Services\Servers\PRINTSERVERNAME\Printers\PRINTERNAME
    On a hunch, I deleted the entire PrinterName key, restarted the print spooler, and then was able to add the printer with no permission errors!  There were several more printers listed in this registry key. I tried the same steps again:
    validate receiving 'sufficient access' error.
    purge printer's registry key
    restart spooler
    Able to add the same printer via point and print.
    This solved the problem on half of the printers. The others added with no errors.  The printer drivers in question are from both HP and Xerox, so I doubt it's a vendor specific issue and instead Windows (unsure if XP or 2008 though).
    It would appear that Windows caches the information about the printer/driver/settings/etc from the print server in CurrentVersion\Print\Providers\LanMan Print Services\Servers\PRINTSERVERNAME\Printers\PRINTERNAME ?  Why does it need to be duplicated
    in both HKLM and HKCU?
    Separate PC, further exploring this printer issue and the contents of the \LanMan Print Services\Servers\PRINTSERVERNAME\Printers\ keys.  On this PC, I successfully ran the MS FixIt for Printing tool in Full mode and rebooted.  After reboot, the
    System Event logged the following for multiple printers -- which should've been deleted --
    Event Type: Error
    Event Source: Print
    Event Category: None
    Event ID: 23
    Date: 4/9/2012
    Time: 5:11:48 PM
    User: NT AUTHORITY\SYSTEM
    Computer: U-xxxxx
    Description:
    Printer UH-xxxxx-COLOR failed to initialize because a suitable Xerox Global Print Driver PS driver could not be found.
    Event Type: Error
    Event Source: Print
    Event Category: None
    Event ID: 23
    Date: 4/9/2012
    Time: 5:11:48 PM
    User: NT AUTHORITY\SYSTEM
    Computer: U-xxxxx
    Description:
    Printer UH-xxxxxx failed to initialize because a suitable HP Universal Printing PCL 6 (v5.3) driver could not be found.
    Yet a minute later, the updated driver was automatically installed via P&P:
    Event Type: Warning
    Event Source: Print
    Event Category: None
    Event ID: 20
    Date: 4/9/2012
    Time: 5:12:22 PM
    User: NT AUTHORITY\SYSTEM
    Computer: U-xxxx
    Description:
    Printer Driver HP Universal Printing PCL 6 (v5.4) for Windows NT x86 Version-3 was added or updated. Files: <snip>
    Sure enough, after checking the \LanMan Print Services\Servers\PRINTSERVERNAME\Printers\ keys, all of those printers which logged EventID 23 were still present!  This time, I manually deleted the entire \LanMan Print Services\Servers\PRINTSERVERNAME\Printers\
    subkeys, rebooted the PC, logged on, and those errors did not repeat. 
    Something strange is definitely going on with the printing subsystem on XP lately...

  • I'd like to select print paper size with using AxAcroPDFLib method depend on user

    I'd like to select print paper size with using AxAcroPDFLib method depend on user
    request. Is it possible? in AxAcroPDFLib?
    Is there any method to select print paper size in the C# programming.
    Or if you know another method, please introduce how to use.
    Thank you for your cooperation always.

    I am pretty sure that you can only do this from JavaScript or from C/C++ APIs.

  • From windows 7 laptop, "Insufficient access to connect to selected printer!

    I am frustrated trying to setup printer sharing from Windows 7 laptop. Bonjour printer wizard keeps returning error message " You do not have sufficient access to your computer to connect to the selected printer" HELP PLEASE

    Sorry, your advice did not solve the issue. To be more precise:
    I have a HPLaserjet1010 and Brother MFC-240C connected to the iMAC which runs on OS X 10.6.2.
    The laptop runs on Windows XP. I was able to print via wireless network before, using the Bonjour software to connect. (This needs to be the 32bit version as the laptop runs 32 bit.)
    The software was able to find the printers under \\Macintosh.local
    Since several weeks, this connection does not work anymore.
    I tried to delete the printers and run Bonjour again. The software can detect the printers and installs them, but they just don't print.
    On the iMAC, I did not change any settings. The printers features are defined as "shared" printers.
    Any idea how to solve this issue?

  • How to install driver on a 64 bit system to access a networked printer connected to a 32 bit pc?

    Did a clean install of 64 bit Windows 7 and tried to connect to Deskjet printer connected to a 32 bit Windows 7 system on home network. Said to install from Windows installation DVD but no such animal on DVD. HP error only talked about USB connection and said nothing about network. Hookup worked fine when everything was 32 bit.
    This question was solved.
    View Solution.

    Sorry, that wasn't clear at all. I would use the 64 bit machine to go on the internet and download the latest 64 bit driver for the printer. Just run the setup on the 64 bit machine and I believe it will give you the option to search for a shared printer.  You must use the 64 bit version of the printer driver on the 64 bit machine.  The driver is just telling the 64 bit machine how to communicate with the printer no matter where it is.
    Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.

  • My mac air does not recognize my printer connected to a network

    Is usb to lightening the correct connection to see the printer

    Hello there, Appletreflie.
    The following Knowledge Base article should have some practical information for you to help setup your printer:
    OS X Mountain Lion: Set up a printer
    http://support.apple.com/kb/PH11145
    Specifically:
    Add a network printer to your list of printers
    You can connect to printers on your local network that use Bonjour, IP, and Open Directory, as well as shared printers and printers connected to a Time Capsule or AirPort base station.
    Be sure to follow any instructions from your network administrator.
    If the printer isn’t connected to your network, follow the instructions that came with the printer to unpack it, install ink or toner, add paper, and connect it to your network.If you’re connecting a printer to a Time Capsule or AirPort base station’s USB port, see this help topic:Set up a printer connected to a Time Capsule or AirPort base station
    Choose Apple menu > Software Update to make sure OS X has the latest information about printer software it can download from Apple.Usually you shouldn’t install software that came with the printer on your Mac. OS X downloads the latest printer software automatically.
    Open a document to print, and then choose File > Print.
    Open the Printer pop-up menu and choose your printer in the Nearby Printers section of the menu.
    If you don’t see your printer, choose Add Printer from the Printer pop-up menu.A dialog appears listing any Bonjour, IP, shared, and Open Directory printers on your local network. It may take a minute or two for your printer to appear.If you’re asked for an administrator name and password
    Select your printer when it appears in the list, and then click Add.OS X automatically uses AirPrint if your printer supports it, or it selects printer software (also called a printer driver) and downloads it from Apple if necessary.
    If you don’t see your printer in the list, do one of the following:
    For an IP printer, click IP in the toolbar and enter the printer’s information. For more information, see this help topic:Set up an IP printer
    For a shared Windows printer, click Windows in the toolbar and enter the printer’s information. For more information, see this help topic:Connect to a printer shared by a Windows computer
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • How do I print from wifi-connected MacBook Pro to printer connected via USB to Win7 PC?

    This is really frustrating, and I did not think that anything could be this difficult on a Mac. I have a Windows 7 Home Premium desktop PC connected via ethernet cable to wireless router, and a printer connected to the PC via USB. I recently bought my first ever Mac - a MacBook Pro, which is connected via wifi through the same router. All I want to do is to print files from the MacBook Pro on the printer connected to the PC. I have spent a LOT of time searching all over the web. Have tried some 2 or 3 different methods but none of them work for me, e.g. I shared the printer on the Win7 desktop and then added the printer on the MBP with the IP option with LPD/LPR Protocol, after enabling LPD Print Service on the PC. The printer gets added but when I give the command to print from the Mac, the print job shows up on the printer queue but the "Printing" soon changes to "Error Printing" (or something like that) and nothing gets printed. Then, I have to switch off the printer, remove the print job from the queue and switch on the printer again to get it out of the error state.
    I also tried setting up the printer on the MBP using CUPS Admin interface, i.e. localhost:631. Again, printer gets added but document does not print. The third way I tried to add the printer was using the Windows option in the Add Printer dialog, and typing in an smb: URL but no luck with that, either.
    Please, can anyone help me? This is driving me crazy
    Oh, and the devices are:
    1) Windows 7 Home Premium Desktop PC
    2) MacBook Pro running OS X Mountain Lion
    3) HP Deskjet F2110 printer
    Thanks...
    - Ajoy

    First Install Bonjour for Windows on your Windows machine. This will allow the printer to be discovered.
    http://support.apple.com/kb/DL999
    Then use this article:
    OS X Mountain Lion: Set up a printer shared by a Windows computer via SMB/CIFS

  • How to print to HP PSC1110 All-In-One Printer connected to WinXP PC?

    Hello everybody,
    I would like to us an HP PSC1110 "all-in-one" printer connected to a Windows PC in another room.
    The easy part: The printer shows up in the browsing window, under the correct Windows domain, when I try to add an "other Printer" device.
    The difficult part: When I try to select the printer model from the list of HP printer models provided, it does not show up, although HP PSC 1110 is included in the list of supported printers.
    I also tried the ESP HP-deskjet drivers, both old and new version. But those result in printer errors on the Windows PC.
    BTW: Printing over the net works well from other Windows PCs!
    Can somebody out there who had a similar problem before give me a hint how to set up printing to an HP "all-in-one" over the Windows-Network?
    Thank you,
    Detlef

    Thank you for the detailed information. Maybe I should have added a few screenshots too.
    The suggested procedure probably works for a HP Photosmart Printer. However, the PSC1110 is a "Printer, Scanner, Copier" all-in-one device. Unfortunately, this one does not show up in the menus, although it is supposed to be supported. I assume that only an USB backend is available, but no SMB backend.
    Is this correct? Is there a workaround?
    Thank you for your feedback
    DC

  • Can not print from my pc using time capsule's printer, but the mac in the office will.  PC sees the network just not the printer connected to the capsule.

    I can't get my pc to see the printer connected to the time capsule, it sees and connect to the network but will not see the printer.  The mac in the office see both the network and the printer connected to the capsule.

    Suggest that you check to make sure that you installed Bonjour Print Services for Windows v2.0.2 on the PC.
    Run the program and hopefully it will find your printer so you can select it and click to get things going.

  • Printer connected, printer works, but won't print from Mac

    I'm helping someone with a printer problem, and I have a mystery on my hands.
    The printer is connected (directly), shows up in the printer list, can print a test page, but won't print any document from this computer (it's fine from my laptop).
    It's a Mid-2011 Mini, 2.3Ghz, running 10.7.5. The printer is an Epson WF-2540.
    This is a USB printer, connected directly to their Mac.
    In "Settings", when you select Print/FAX and print a "Test Page" - Success! This is a process that invokes the Epson Driver directly [and bypasses the MAC print queuing mechanism]
    When "Printing" from within any application (firefox, TextEdit, winders...)   The job starts to queue, but errors before engaging the printer.
    R & R the Epson Drivers,  Clear the Printer "stuff" on the Mac, Reinstall drivers from the Epson website, Mac wants to update the "newest" Epson Drivers (kinda' funny when I think about it...).
    Still errors.
    I attached directly to a USB port on my MacBook Pro.  Download drivers, etc..  Works like a champ!
    We have deleted the printer from System Prefs, rebooted, and added it back.
    We have even gone into Terminal and...
    sudo bash
    cd /etc/cups/ppd
    ls
    found EPSON_WF_2540_Series.ppd
    cp * /var/tmp/
    ls /var/tmp/*.ppd
    rm /etc/cups/ppd/*
    Still doesn't work.
    Anybody have any suggestions?

    Hi, it's not clear... did you Rest the Printing system on the Mac?
    10.5/10.6/10.7/10.8 instructions...
    In System Preferences>Fax & Print, Right click or Control+click on the Printers list Sidebar, choose Reset Printing System.
    if you hold option and click the "-" tab it resets the printing system.
    http://www.macosxhints.com/article.php?story=20031215144430486
    Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.
    Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.
    Resetting the printing system in Mac OS X 10.5.x+++
        1.    To use the Reset Printing System feature in Mac OS X 10.5.x, follow these steps:
        2.    Choose System Preferences from the Apple menu.
        3.    Choose Print & Fax from the View menu.
        4.    Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..." 
   
  As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.
    http://support.apple.com/kb/ht1341
    Reboot.

  • HP Laserjet printer connected to my Airport Express?

    I have bought a HP Laserjet printer and I want to connect it to my Airport express, so I can print wireless. I have my Airport express installed and connected to my router via Ethernet cabel and I the printer is connected to the Airport station by a USB cable. But my Macbook Pro can't find the printer when I search for it? What might the problem be?
    Hope someone can help!

    The problem may be that the AirPort Express does not support your printer model.  Not all printers are supported, and Apple tends to favor popular, lower priced All-in-One devices for USB support.
    On your Mac....open System Preferences (gear icon on the dock)
    Open Print & Scan
    Click the + (plus) button at the bottom of the printer list
    Hopefully, your printer model will appear. If it does, click on the name of the printer to highlight it, then click Add to install the printer at the location of the AirPort Express
    Try to print. Be sure to select the correct location of your printer, as it may appear as a printer connected to your MacBook Pro and as a printer connected to the AirPort Express. You must choose the correct location to be able to print.
    If your printer model does not appear when you click the + button in the steps above, about all that you can do is contact HP Support to see if they have an updated printer driver that you could download and install....that might allow the print function at the AirPort Express.

  • Printing to a Printer Connected to TIme Machine when using Remote Desktop

    Hi,
    I am having trouble printing to a printer connected to our wireless network via Time Capsule when I am on my remote desktop connection. Printing from all other programs work. I downloaded Bonjour on our Windows based server, and it did not detect any printers. When I am connected directly to the printer, I can print when using remote desktop. Any suggestions are much appreciated.
    Thanks!
    Mac OS X (10.5.4)

    Airport Extreme/Express do emulate Jetdirect/port 9100 printing, but that isn't what they use for printing from OS X. OS X and the Bonjour/airport software use USB port redirection, a unique and separate method.
    If the HP driver supports any protocol over ethernet, it would be appletalk. Does that router server use appletalk?

  • Printer connected to Airport Express USB port won't come online after firmware 7.6 upgrade. I've tried backing up to 7.5.2, but it still shows offline. It is a Canon iP4600 printer and I'm running OS 10.6.8. I've powered everything down and still no go.

    Printer connected to Airport Express USB port won't come online after firmware 7.6 upgrade. I've tried backing up to 7.5.2, but it still shows offline. It is a Canon iP4600 printer and I'm running OS 10.6.8. I've powered everything down and still no go. I've connected the printer directly to my MacBook's USB port and it works fine. Any suggestions?

    I have an iP4500, which I assume is quite similar to your model.
    I had to reset the printing system to get things printing again. Only takes a few minutes and no problems at all since I did it a week ago or so.
    Plug the printer into the USB port on the Express and restart the printer.
    Open System Preferences (gear icon on the dock) and then open Print and Fax
    Right-Click in the printer area on the left and select Reset Printing System
    Then click the + (plus) button at the bottom of the printer list to install the printer again.

Maybe you are looking for

  • Constant Crashes with Adobe Acrobat 9 Pro Extended

    Hello I always have real difficulty getting this program to work correctly. Is there a downloadable installer which contains the latest updates where the program will install and work properly yet? i.e. a full 9.3.2 download without having to install

  • [SOLVED]Intel HDA HDMI Keeps Coming Back From The Dead Like a Vampire

    I have an Asus H87M-Pro mobo with a E3-1265L v3 Intel CPU.  This CPU does my audio and video, but the problem is I haven't had audio since I installed this mobo.  Dead silent. I believe the problem must be that HDMI audio is siezing card0, which I in

  • Problem in activating message mapping

    hi all, When I try to activate the message mapping, it is saying that my namespace does not belong to my s/w component, So I checked my namespace, it was not active. I tried activating it but it says user pi7gen is currently editing the namespace. Bu

  • Plays only sound with a white screen in Quicktime

    Hello all, After I export my HDV file into a .mov file I try to view it in Quicktime. When I play it in quicktime it shows up as a blank white screen with only the audio working. This is odd because the video file plays perfectly fine in Adobe After

  • Can I download ios5 by wifi on my ipad2

    Friend having trouble updating ipad2. Has latest version of iTunes continues to get download error. Can we just download ipad2 updates via wifi?