Send my iphone for replacement, Iphone is replaced and has a new IMEI. Now I need to pay approx 100 Euros to get my phone legally registrered again in Turkey.
The thing is if you get a phone from another country and want to use it in Turkey you need to register your IMEI code and pay a fee of approx 100 euro to get it registrered officially + u need to show a stamp of entering the country on your passport. This is done to prevent stolen phones to be sold.
Now the thing is.. I registrered my imei of my iphone 4. But after some time the homebutton wouldnt work so i send it to get replaced. Now the iphone 4 got replaced = refurbished = new IMEI. That means I got to register again and pay 100 euros.
Internally Apple knows that my old IMEI is replaced to another one. Cant I get an official document or whatsoever to prove it?
Does this mean I am screwed ? (Pardon my English, its not my main language.)
All cell phones, when replaced, will have a unique IMEI. This is not unique to Apple. If you want documentation that it was replaced by Apple, ask Apple for documentation.
We have no way of knowing whether they can or will provide this. We're just customers like you.
Similar Messages
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Hi how are you i want to replace my iphone 4 with a new one. But i am in Darwin,there is no any apple stores. So where can i send my phone for replacement and how much for that?
Warranty and Support are only valid in the country of origin. You will need to take the device to whatever country it originally came from.
Apple will not accept shipments from outside the country nor will they return it to an address outside the country. -
My iphone was overheated and then it closed itself, now, I cannot open it, what should I do?
My iphone suddenly closed itself but continued heating. Now it cooled down but I cannot open it. I have ejected the sim card and inserted again but it doesn't work anyway. Also, computers do not recognise the phone and nothing shows up on the screen.
What should I do next?
Thanks fellas..If your iPhone is still under the warranty I would contact Apple support and browse the replace or repair section. Because of the incident the iPhone should be repaired free of charge.
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Can someone please help me get my iPhone to sync to your computer?
I can not sync my iPhone to the computer. I keep getting up an error message that synchronization does not want to start. I have uninstalled iTunes and then reinstall it. But the same warning box will appear. How can I get my phone in sync again?Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H. -
HT4623 My iPhone 4 freezes and has now shut down since doing the update this past Saturday.
My iPhone 4 freezes and has now shut down since doing the update this past Saturday.
Hi candybooist,
Thanks for using Apple Support Communities. This article has steps you can take if your iPhone is unexpectedly powering off:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Cheers,
- Ari -
I set up Firefox sync from my old computer. This has had its hard drive replaced and been sold. I now want to retrieve the information and get my bookmarks on my new computer. I can't see any way to do this!
Help pleaseTo build on the second option provided by The Edmeister make sure that you have your Sync Key, if this is not the case Firefox Sync will not help you (data is encrypted with that Key).
Finally, if the last sync happened long time ago, it may be the case that your data is not on the servers anymore. Firefox Syn wasn't designed as a back up service. -
My iPhone was stolen and I have the IMEI and serial number. Will I still be able to find it?
Thanks. Yes. But somehow it's already turned off by the thief. I am just hoping he goes to an area with free wifi to transmit the lost phone mode. I'm giving it a few weeks and i hope that the new iOS 7 function will work. That they won't be able to reset my phone without my apple id & password. I just wish I downloaded the app iHound before.
Oh and I called up our national telecommunications commission and they'll be able to disable my phone's function through my IMEI. -
My wife just got a new iPhone 6 and took some great photos then I connected it to her computer and restored it to her iPhone 4 settings and lost her new photos. Is there a way to recover them?
Sorry, unless she backup up the new phone before or is using iCloud to save the photos, the photos are gone.
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I have updated my iphone with the current software but it is showing you need to connect to of itunes to activate your phone, when i did that it is continuously showing an error.please help me to get through.
Kindly Activate my phone.Rajan Gupta wrote:
...it is continuously showing an error.
See here > http://support.apple.com/kb/TS3424
Also see this discussion.
https://discussions.apple.com/message/21189708 -
My company runs Adobe Acrobat XI on a PC. Our PC went down and we replaced it with a new one. We need Acrobat XI on it and have bought it already. How can I get it put onto our new computer without having to buy it again?
Hi chrisb75729216,
I checked with your account but could not find any order history so you might be using another email address on forums.
You will first need to deactivate Acrobat from old machine and then install Acrobat on the new machine by activating with the same serial number.
Please download Acrobat XI pro from here: Other downloads
If you have single user license, then remember that the software can be activated on maximum two computers, say your desktop at work and laptop at home.
Regards,
Anubha -
My iphone was unlocked and has been stolen can I get it be blocked
My iphone was unlocked and has been stolen can I get it be blocked
If it was jailbroken, no support by Apple or on Apple forums exists.
If it was unlocked by the carrier and you enabled Find my iPhone:
https://www.icloud.com/#find -
My wife's new iPhone was automatically backing up to iCloud. Now my 5mb limit is not allowing me to get my email. I turned off the automatic backup, but I do I get the storage capacity back?
Turning off automatic backup doesn't delete anything from your account, it only stops it from continuing to back up to iCloud. If you want to reduce your iCloud storage, this article provides some suggestions: http://support.apple.com/kb/ht4847.
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I lost my iphone but the battery has died. Is there any way to see the last known location of my phone before it shut down?
No
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Hi , My modem got zapped by lightning yesterday. My iMac still was able to power on when I tried it yesterday. Today the modem is replaced and internet is working, but now the computer will not power on. I followed the steps to reset SMC. Nothing. ??
Ouch, not much more you can do, I think you'll have to have it looked at.
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I had paid for service to sign pdf, write text on pdfs and convert to word and back etc. Its now asking me to pay for a new service to be able to convert pdf to word, what is going on here?
Hi,
I checked your account, your Export PDF service has been expired on Sep 24, 2014.
Kindly contact our chat support: http://helpx.adobe.com/x-productkb/global/service-b.html
Regards,
Florence
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