Sending Alerts through workflows
Hi Experts,
I have a scenario where in whenever a CIC agent creates a complaint in the CIC web client a workflow is to be triggered which would send alerts to the agent to inform the customer about the status of the ticket.
My query is how can we send alert to CIC web client through workflows.What are the settings that we need to do for this...
Any help would be highly appreciated
Regards,
Narsingh.
Hi Narsingh Panigrahi,
Please check this links:
http://help.sap.com/saphelp_nw2004s/helpdata/en/43/8f507464246353e10000000a11466f/content.htm
http://help.sap.com/saphelp_nw2004s/helpdata/en/45/732041c877f623e10000000a155106/content.htm
I think this someone has asked the same question please search in the forum.
Regards
Balaji E.
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I am trying to create a workflow. I created a workflow and once document is made, this workflow trigerrs and i am able to get user decision to my user id. once if i click on approve, mail should be triggered to my mail id. but mail is not coming to my mail id. i checked in SOST transaction, <b>mail status set to Transmitted.</b>, and not as sent .
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NarsinghHi Narsingh Panigrahi,
Have you checked this function module as i suggested previously.
Function Module--TELEPHONE_FROM_TO
Since configuration is not done in our system i cant test this function module
In this function module they have used this table TSP01
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Dear All,
I had prepared a workflow in which i am sending mail to a administrator if personnel data of any employee is changed.But i want to send the personnel no of employee whose data have been changed.How can i send this personnel no in the mail.
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Hi All,
How can I send SAP B1 alert to E-Mail address and SMS.
I am using 2005A US version
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Administration --> System Initialization --> General Settings --> Services
I checked the proxy server for Web Connection, I entered the Proxy server IP Address (our company's) and port number 80.
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Dear Forums,
I would like to know that does the alert only sending out via email when the user logging in SBO?
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I am personally escalating this case and have SAP support managers involved. -
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Can i send an alert message directly to any mobile device from SAP ? or i have to used Sybase as a middle layer ?
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well, if I would have to do that..... I would at least need Sybase to keep development low. at the end you do not really need Sybase for this... but without SUP development effort is really high.
Okay, in short:
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Hi Experts,
Is there any possibility to send SAP B1 alerts on email to the users.
While creating alerts through alert management,there are several check boxes like SMS,email etc.I tried sending alerts through email but not succeeded.
My requirement is to send the alerts to all SAP users through message and also through email.
Kindly help me out.
Thanks in advance.
Regards,
AshishDear Experts,
Following are the steps i performed in order to receive email alert
1. Created a user with email id.
2. I selected minimum stock deviation alert.
3. I checked both internal and email.
4. Did a goods receipt and a sales invoice to trigger the relevant alert.
5. Internal got triggered now wish to know how to get the same through email.
6. Is there any references available from SAP?
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3. Test connection proved successful
4. Checked Send notification by internal mail
5. Connect Database
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hi All
I want to send E-Mail Notification executing through workflow in MDM Data Manager?
I have tried it, But still i am unable to send E-Mail Notification?
i will explain, how i have tried?
1) I have created the simple workflow with the following components
they are in sequence
start--> process-> notify--->stop
2) owner of the workflow is Admin and launcher of the workflow is Admin and i have given email id to the Default Admin user in the console.
3) i have created another user (i.e. User2) with default roles as like as Admin and i have assigned User2 to the process component in workflow and I have created e-mail address for the User2 in the console.
4) i have created another user(i.e.User1) with default roles as like as Admin. and give e-mail address,under the notify component User1 is selected in To Field.
5) stop component as usual
coming to configuration part about the SMPT server in MDS.ini file
1) in mds.ini file for the MailServer=, I have given SMTP Server name once and restarted the server and executed the workflow, but not worked
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In all the ways i have executed and tried to send E-Mail Notifications through workflow, But I didn't
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Vito -
Change in sender name of mail sended through workflow
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I have requirement where we want to chage the sender name decription for mails which are going through workflow.When we send mails through send mail step in workflow it is taking sender decription name automatically as "GSAP E1B WORKFLOW SYSTEM".
I have to change this decription to "OSIRIS Invoice". Is there any way to change sender name?
We are using SENDTASKDESCRIPTION method of SELFITEM object in send mail step.
Any help on this regards will be grate help...
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RahulHello Rahul,
here, the sender's name is the user's name of the background user performing this task, i.e. usually WF-BATCH.
If you do not have any other workflow scenarios running that could interfere here you could possibly just change that user's name.
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P.S: Workflow issues have a separate forum:
SAP Business Workflow -
Unable to send mails to outlook from sap system through workflow
Hi ,
Iam unable to send mails to outlook from sap system through work flow .Actually we r able to send mails from sap inbox to outlook successfully.But when trying with workflow we r not able to send.Please guide me that is there any configurations required from BASIS side for work flow.Actually we configured everything like default domain .
Please find the errors belows that traced from sost t code
02/13/2012 17:50:12 0380 MIME_MESSAGE_GENERATE G Error when generating MIME flow
02/13/2012 17:50:12 0382 MIME_MESSAGE_GENERATE G Required 'From' header is initial
02/13/2012 17:50:12 0167 SO_OBJECT_MIME_GET G Error during MIME Generation
02/13/2012 17:50:12 0777 UPDATE_SOSC G Cannot process message in SAP System
Regards
RAGHAVENADARHello,
Actually i checked the mail ID for WF-BATCH using su01 .But i didnt find any mail ID for WF-BATCH then i added the email address of the user.Then we tried sending mail it was successfull.
But later i removed the email address what i entered in WF-BATCH user .Even after removing the email address also iam able to send the mails through workflow.
So iam confused whether it needs an mail address or not.But now we are able to send a mail to outlook through work flow but not able to send mails to GMAILor yahoo.For that we need to do any settings.
ABAPer is sending mails through work flow.
Regards
RAGHAVENDAR M -
How are the Basis Config Steps involved in sending an SMS through Workflows
Hi Every one,
WE are implementing sending SMS's through workflows what are the various Configs that need to be maintained..
Regards,
RajPlease close this thread as it is an duplicate one.
Regards,
Martin -
How to Send mail woth pdf attachment through workflow
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I have a problem with pdf attachment through workflow. Please anybody help me to get solve my issue.Hi Suresh,
I just tried this thing in my systtem and it is working... BADI is trigerred everytime there is a change in the PO... even when you release there is a change in the PO so this BADI will be triggerred....
I suggest you should implement BADI in your dev system and place a break point in the POST method...
After that create a PO and release it using ME29N... thereafter when you save the PO... this method will trigger and you will have access to PO details...
PS: Remember this BADI wont work for transaction ME29...
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hi,
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yesukannanHi,
An option would be use Oracle Alert. Create an event based alert on the table where you have order approvals or rejections. This alert will be raised after inserting or updating this table. Create an action linked to this alert, and choose message as action type.
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Ketter Ohnes
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