Sending an eMail Notification

Hi,
my requirement is to send an automatic eMail notification when i change the document status from one state to another one. How to achieve this? Can anybody let me know how to configure that? Or the steps?
Regards,
MRK

Hi
how are you? how things are working for CAD?
your requirement can be possible with a workflow only...
there is 1 standard workflow for this...
which is Generate Mail on changing status
You can try with Tcode: PFTC
But you will need workflow consultant
Niranjan
Award points if useful

Similar Messages

How to send html email notification in bpel

hi gurus,
i want to send html email notification from bpel.
before, i already successful send html email with attachment, but when i send an email without attachment, then the body message will turn into a plain text.
as i check from the email accepted, email with attachment will have a mime type "text/html" but if no attachment then it will be "text/plain"
from the bpel configuration, by default the mime type already set to "text/html; charset=UTF-8", below is the sample configuration in my bpel process
[quote]
<copy>
                                <from>string('text/html; charset=UTF-8')</from>
                                <to variable="varNotificationReq"
                                    part="EmailPayload">
                                    <query>ns10:Content/ns10:MimeType</query>
                                </to>
                            </copy>
[/quote]
i think this suppose to be a easy configuration, but i'm not sure whether i miss something in configuration the email process or this is a bugs in bpel.
environment:
linux
jdev 11.1.1.6
do u guys ever facing a same problem or have a solution to this ? please throw some light.
thanks
===
update, i found a temporary solutions.
so i add a attachment from the process design, and then i change it from the source.
[quote]
<copy>
                                <from>
                                    <literal>
                                        <Content xmlns="http://xmlns.oracle.com/ias/pcbpel/NotificationService">
                                            <MimeType xmlns="http://xmlns.oracle.com/ias/pcbpel/NotificationService">multipart/alternative</MimeType>
                                            <ContentBody xmlns="http://xmlns.oracle.com/ias/pcbpel/NotificationService">
                                                <MultiPart xmlns="http://xmlns.oracle.com/ias/pcbpel/NotificationService">
                                                    <BodyPart xmlns="http://xmlns.oracle.com/ias/pcbpel/NotificationService">
                                                        <MimeType xmlns="http://xmlns.oracle.com/ias/pcbpel/NotificationService"/>
                                                        <ContentBody xmlns="http://xmlns.oracle.com/ias/pcbpel/NotificationService"/>
                                                        <BodyPartName xmlns="http://xmlns.oracle.com/ias/pcbpel/NotificationService"/>
                                                    </BodyPart>
                                                </MultiPart>
                                            </ContentBody>
                                        </Content>
                                    </literal>
                                </from>
                                <to variable="varNotificationReq"
                                    part="EmailPayload">
                                    <query>ns10:Content</query>
                                </to>
                            </copy>
<copy>
                                <from>string('text/html; charset=UTF-8')</from>
                                <to variable="varNotificationReq"
                                    part="EmailPayload">
                                    <query>ns10:Content/ns10:ContentBody/ns10:MultiPart/ns10:BodyPart[1]/ns10:MimeType</query>
                                </to>
                            </copy>
                            <copy>
                                <from>string('your message')</from>
                                <to variable="varNotificationReq"
                                    part="EmailPayload">
                                    <query>ns10:Content/ns10:ContentBody/ns10:MultiPart/ns10:BodyPart[1]/ns10:ContentBody</query>
                                </to>
                            </copy>
[/quote]
make sure you put the mime type multipart/alternative into the email payload content. by default, when you add attachment, it will generate mime type multipart mixed automatically.
if you don't change it to multipart/alternative, your email will show a attachment, but actually your email doesn't contain any attachment.
and then for the message and mimetype make sure you have that ns10:bodypart, because this email already been set as a multipart email.
when you add attachment, by default it will generate 2 body part, first one is for the body message and the second one is for the attachment. since i only want to use the body message only, then i have to erase the second bodypart
with this workaround, i can send a html email without attachment perfectly.
but i have to take note, when i updating the email process from process design, then the source will be generated again automatically, and the edited one will be replaced.
thanks.

Make sure you upload all of the images used in your email to a server you control. Then, change your image paths to point to those uploaded images with absolute links.
You will get marked as spam if you attempt to send images as attachments to a large list of recipients and most email clients won't download images to begin with, so make sure your html email makes sense with broken pictures.
CSS support is spotty across email clients, if you use css, make sure it's inline, not embedded in the <head> or externally linked in the <head>. Some email clients strip out the <head> section entirely.
Basically, you need to design your html email as if you haven't moved out of the 90's yet, as far as web design is concerned, in order to get maximum cross client compatibility.
Then, when you're ready, I would suggest using a service like www.icontact.com or www.constantcontact.com if your subscriber list is anywhere over 100 or so recipients.

How to send alert email notification through graphical mapping ?

Hi,
I want to send an email notification whenever there is an exception raised while doing graphical mapping.
However my requirements are as follows :
1. We want to use email adpater sending emails
2. We don't want to go for BPM approach, to achieve the above requirement
3. We don't want to connect to any alert framewok.
I appreciate your early reply.
Thanks
Ganesh

Hey
>>whenever there is an exception raised while doing graphical mapping.
as said earlier this is not possible without configuring alerts.
yeah,if u know the reasons beforehand that why exceptions can be be triggered in mapping,then u can use conditional receiver determination,for e.g suppose u know that you will get a mapping exception if value of tag <OrdersID>=000,then u can use this condition in conditional receiver determination and send a mail to concerned party,but this won't work if u don't know beforehand as to under what conditions the exception will be triggered in mapping.
i would vote for configuring alerts as its the most suited way to handle this
thanx
Aamir

Anyone know how to send automatic email notification in OA?

Any where I can find a resource about how to send automatic email notification?
say, samples, reference?
please advice, thank you very much

integrate your application with oracle workflow and send a notification from the mailer.
details of working with workflow is there in the dev guide
Thanks
Tapash

Sending an email notification when an IDOC get failed

Hi Experts,
Can anybody tell how i can send an email notification when my Idoc fails.
Regards,
Ratheesh

report zalv10.
type-pools: slis.
data: g_repid like sy-repid,
gs_print type slis_print_alv,
gt_list_top_of_page type slis_t_listheader,
gt_events type slis_t_event,
gt_sort type slis_t_sortinfo_alv,
gs_layout type slis_layout_alv,
gt_fieldcat type slis_t_fieldcat_alv,
fieldcat_ln like line of gt_fieldcat,
col_pos type i.
data: begin of itab,
field1(5) type c,
field2(5) type c,
field3(5) type p decimals 2,
end of itab.
data: begin of itab1 occurs 0.
include structure itab.
data: end of itab1.
data: begin of itab_fieldcat occurs 0.
include structure itab.
data: end of itab_fieldcat.
Print Parameters
parameters:
p_print as checkbox default ' ', "PRINT IMMEDIATE
p_nosinf as checkbox default 'X', "NO SELECTION INFO
p_nocove as checkbox default ' ', "NO COVER PAGE
p_nonewp as checkbox default ' ', "NO NEW PAGE
p_nolinf as checkbox default 'X', "NO PRINT LIST INFO
p_reserv type i. "NO OF FOOTER LINE
initialization.
g_repid = sy-repid.
perform print_build using gs_print. "Print PARAMETERS
start-of-selection.
TEST DATA
move 'TEST1' to itab1-field1.
move 'TEST1' to itab1-field2.
move '10.00' to itab1-field3.
append itab1.
move 'TEST2' to itab1-field1.
move 'TEST2' to itab1-field2.
move '20.00' to itab1-field3.
append itab1.
do 50 times.
append itab1.
enddo.
end-of-selection.
perform build.
perform eventtab_build changing gt_events.
perform comment_build changing gt_list_top_of_page.
perform call_alv.
form build.
DATA FIELD CATALOG
Explain Field Description to ALV
data: fieldcat_in type slis_fieldcat_alv.
clear fieldcat_in.
fieldcat_ln-fieldname = 'FIELD1'.
fieldcat_ln-tabname = 'ITAB1'.
*FIELDCAT_LN-NO_OUT = 'X'. "FIELD NOT DISPLAY, CHOOSE FROM LAYOUT
fieldcat_ln-key = ' '. "SUBTOTAL KEY
fieldcat_ln-no_out = ' '.
fieldcat_ln-seltext_l = 'HEAD1'.
append fieldcat_ln to gt_fieldcat.
clear fieldcat_in.
fieldcat_ln-fieldname = 'FIELD2'.
fieldcat_ln-tabname = 'ITAB1'.
fieldcat_ln-no_out = 'X'.
fieldcat_ln-seltext_l = 'HEAD2'.
append fieldcat_ln to gt_fieldcat.
clear fieldcat_in.
fieldcat_ln-fieldname = 'FIELD3'.
fieldcat_ln-tabname = 'ITAB1'.
fieldcat_ln-ref_fieldname = 'MENGE'. "<- REF FIELD IN THE DICTIONNARY
fieldcat_ln-ref_tabname = 'MSEG'. "<- REF TABLE IN THE DICTIONNARY
fieldcat_ln-no_out = ' '.
fieldcat_ln-do_sum = 'X'. "SUM UPON DISPLAY
append fieldcat_ln to gt_fieldcat.
DATA SORTING AND SUBTOTAL
data: gs_sort type slis_sortinfo_alv.
clear gs_sort.
gs_sort-fieldname = 'FIELD1'.
gs_sort-spos = 1.
gs_sort-up = 'X'.
gs_sort-subtot = 'X'. ***CRUCIAL STATEMENT****
append gs_sort to gt_sort.
clear gs_sort.
gs_sort-fieldname = 'FIELD2'.
gs_sort-spos = 2.
gs_sort-up = 'X'.
*GS_SORT-SUBTOT = 'X'. **THIS SHOULD NOT BE UNCOMENTED*
append gs_sort to gt_sort.
endform.
form call_alv.
ABAP List Viewer
call function 'REUSE_ALV_LIST_DISPLAY'
exporting
I_INTERFACE_CHECK = ' '
I_BYPASSING_BUFFER =
I_BUFFER_ACTIVE = ' '
i_callback_program = g_repid
I_CALLBACK_PF_STATUS_SET = ' '
I_CALLBACK_USER_COMMAND = ' '
i_structure_name = 'ITAB1'
is_layout = gs_layout
it_fieldcat = gt_fieldcat[]
IT_EXCLUDING =
IT_SPECIAL_GROUPS =
it_sort = gt_sort[]
IT_FILTER =
IS_SEL_HIDE =
I_DEFAULT = 'X'
I_SAVE = ' '
IS_VARIANT =
it_events = gt_events[]
IT_EVENT_EXIT =
is_print = gs_print
IS_REPREP_ID =
I_SCREEN_START_COLUMN = 0
I_SCREEN_START_LINE = 0
I_SCREEN_END_COLUMN = 0
I_SCREEN_END_LINE = 0
IMPORTING
E_EXIT_CAUSED_BY_CALLER =
ES_EXIT_CAUSED_BY_USER =
tables
t_outtab = itab1
exceptions
program_error = 1
others = 2.
endform.
HEADER FORM
form eventtab_build changing lt_events type slis_t_event.
constants:
gc_formname_top_of_page type slis_formname value 'TOP_OF_PAGE'.
*GC_FORMNAME_END_OF_PAGE TYPE SLIS_FORMNAME VALUE 'END_OF_PAGE'.
data: ls_event type slis_alv_event.
call function 'REUSE_ALV_EVENTS_GET'
exporting
i_list_type = 0
importing
et_events = lt_events.
read table lt_events with key name = slis_ev_top_of_page
into ls_event.
if sy-subrc = 0.
move gc_formname_top_of_page to ls_event-form.
append ls_event to lt_events.
endif.
define END_OF_PAGE event
READ TABLE LT_EVENTS WITH KEY NAME = SLIS_EV_END_OF_PAGE
INTO LS_EVENT.
IF SY-SUBRC = 0.
MOVE GC_FORMNAME_END_OF_PAGE TO LS_EVENT-FORM.
APPEND LS_EVENT TO LT_EVENTS.
ENDIF.
endform.
form comment_build changing gt_top_of_page type slis_t_listheader.
data: gs_line type slis_listheader.
clear gs_line.
gs_line-typ = 'H'.
gs_line-info = 'HEADER 1'.
append gs_line to gt_top_of_page.
clear gs_line.
gs_line-typ = 'S'.
gs_line-key = 'STATUS 1'.
gs_line-info = 'INFO 1'.
append gs_line to gt_top_of_page.
gs_line-key = 'STATUS 2'.
gs_line-info = 'INFO 2'.
append gs_line to gt_top_of_page.
CLEAR GS_LINE.
GS_LINE-TYP = 'A'.
GS_LINE-INFO = 'ACTION'.
APPEND GS_LINE TO GT_TOP_OF_PAGE.
endform.
form top_of_page.
call function 'REUSE_ALV_COMMENTARY_WRITE'
exporting
it_list_commentary = gt_list_top_of_page.
write: sy-datum, 'Page No', sy-pagno left-justified.
endform.
form end_of_page.
write at (sy-linsz) sy-pagno centered.
endform.
PRINT SETTINGS
form print_build using ls_print type slis_print_alv.
ls_print-print = p_print. "PRINT IMMEDIATE
ls_print-no_print_selinfos = p_nosinf. "NO SELECTION INFO
ls_print-no_coverpage = p_nocove. "NO COVER PAGE
ls_print-no_new_page = p_nonewp.
ls_print-no_print_listinfos = p_nolinf. "NO PRINT LIST INFO
ls_print-reserve_lines = p_reserv.
endform.deepakb
Posts: 3
Joined: Mon Nov 17, 2003 8:18 am
Location: Mumbai

Is there a way to send the email notification as a PDF attachment and the email receipt as an email

Has anyone found a way to send the email notification as a PDF attachment rather than email? I would still like to send the receipt as an email though? Any thoughts or experiences out there?

Thanks for prompt response. Does this mean that there are future plans to do this?
The forms received are used as part of a registration process into aonther system and aren't that User friendly in an email form. They have to be processed as received, so not efficiet to go in through the back end.

Send different email notifications when a request is rejected/completed

Hi Friends,
I have developed a SOA composite in OIM 11g. And I am getting the same email notification when a request is fully completed or when it is rejected by an approver. How to send diffrerent email notification when a request is completed and when it is rejected by an approver.

There are multiple ways in which you can do it.
1. Modify your SOA composite and change the notification properties in the .task. Here change the status of the event and configure different notifications for different events.
2. Use the Request Status change plugin in OIM to send the notification and remove all notification from SOA composite.
3. Use explicit notification service in the SOA composite and attach the notification service component at appropriate places in the SOA workflow. Additionally remove the notification configuration from the .task
-Bikash

How do I send a email notification with PL/SQL to Check for Columns

I want to be able to use PL/SQL to check my columns and makes sure that all required columns were populated, and if any were not populated to send an email notification.
Thanks
Hank

I would still suggest that adding appropriate constraints (well, logical constraints) to the table is the right way to go.
When you get the file back, you load the data into the table. If the constraint is satisfied, the data is loaded. If the constraint is violated, the loader gets an error, writes the affected data to another table, to another file, etc. That way, the data in the database is always correct and you have a log of the rows that were bad.
create table t( status varchar2(10), cost number );
create or replace trigger trg_t
before insert or update
on t
for each row
begin
   if :new.status = 'Approved' and :new.cost is null
   then
     raise_application_error( -20001, 'Cost must not be null if status is approved' );
   end if;
end;
SCOTT @ hp92 Local> insert into t values( 'Reject', 1 );
1 row created.
SCOTT @ hp92 Local> insert into t values( 'reject', null );
1 row created.
SCOTT @ hp92 Local> insert into t values( 'Approved', 2 );
1 row created.
SCOTT @ hp92 Local> insert into t values( 'Approved', null );
insert into t values( 'Approved', null )
ERROR at line 1:
ORA-20001: Cost must not be null if status is approved
ORA-06512: at "SCOTT.TRG_T", line 4
ORA-04088: error during execution of trigger 'SCOTT.TRG_T'If you don't want to touch the loader, you can rename the table, create a view with the same name, and use an INSTEAD OF trigger on the view to populate the real table or a reject table.
Either way, you're better off, in general, rejecting invalid records than trying to expend a lot of effort reporting on them.
Justin
Distributed Database Consulting, Inc.
http://www.ddbcinc.com/askDDBC

When I send an email notification that the form has been sent I want the receiver to get a copy of the actual filled out form not a ling to the data, how can I make this happen?

When I send an email notification that the form has been sent I want the receiver to get a copy of the actual filled out form not a ling to the data, how can I make this happen?

Hi,
you can find documentation for Designer under this website
http://help.adobe.com/en_US/livecycle/10.0/documentation.html#task=4,5&module=2
In Designer you can use the JavaScript API of Acrobat.
So the Devnet for Acrobat is also a good source.
http://www.adobe.com/devnet/acrobat.html
http://www.adobe.com/content/dam/Adobe/en/devnet/acrobat/pdfs/js_api_reference.pdf

Why does Calendar keep opening my Mail.app to send me email notifications?

Why does Calendar keep opening my Mail.app to send me email notifications? I've disabled any settings that look like they could be used to sending me an alert. I've also read that disabling the email alerts in gmail would also help (since I use 3 gmail calendars in addition to my icloud calendar). Any ideas on how I might fix this issue?

Maybe this will help. If you monitor the "More Like This" box, other threads appear. Opening them usually displays other threads.
https://discussions.apple.com/message/20601031#20601031

SharePoint Foundation 2013 installed on Windows Server 2012 not sending out email notification

I have a server where i installed SP Foundation 2013 on top of Windows Server 2012. I have configured the SMTP as well as the outgoing SMTP in Central Administration
of SharePoint. When i create an alert on a document library, its did not sent any email notification on the changes made to the document in the document library. So, i created a workflow to send out email using SPD2013. The workflow run, but it cannot sent
out email with error saying that outgoing email is not configured correctly. I have checked with another server which i installed SP foundation 2013 on top of Windows Server 2008 R2 - its sending out email just fine using same configuration and outgoing SMTP.
I need help to resolve this issue or at least the cause of the problem.
Any help is greatly appreciated.

Try below:
http://social.technet.microsoft.com/wiki/contents/articles/13771.troubleshooting-steps-for-sharepoint-alert-email-does-not-go-out.aspx
Go to Central Admin ---->Operations----->outgoing email settings and verify that SMTP server is mentioned correctly
2) Test the connectivity with the SMTP server.
In order to do that follow these steps:
Open cmd
telnet <SMTP server name> 25 ( We connect smtp server to the port 25)
you should see a response like this 220 <servername> Microsoft ESMTP MAIL Service, Version: 6.0.3790.3959 ready at date and time
Beware that different servers will come up with different settings but you will get something
If you dont get anything then there could be 2 possible reasons, either port 25 is blocked or
the smtp server is not responding.
For testing response from your server
For testing response say ehlo to it.
Type :
ehlo <servername>
output:
250 <servername> Hello [IP Address]
Now a test mail can be sent from that SharePoint server.
Now we need to enter the From address of the mail.
Type :
mail from: [email protected]
output:
250 2.1.0 [email protected]….Sender OK
It's time to enter the recepient email address.
Type : rcpt to: [email protected]
output:
250 2.1.5 [email protected]
Now we are left with the data of the email. i.e. subject and body.
Type : data
output:
354 Start mail input; end with <CRLF>.<CRLF>
Type:
subject: this is a test mail
Hi
This is test mail body
I am testing SMTP server.
Hit Enter, then . and then Enter.
output:
250 2.6.0 <<servername>C8wSA00000006@<servername>> Queued mail for delivery
Type: quit
output:
221 2.0.0 <servername> Service closing transmission channe
3) Check alerts are enabled for your web application
verify if the windows timer service is running or not.
Run this stsadm command to check that
Stsadm.exe -o getproperty -url http://SharePoint-web-App-URL -pn alerts-enabled
This should return <Property Exist="Yes" Value="yes" />
If you don’t get this, Enable alerts by:
stsadm.exe -o setproperty -pn alerts-enabled -pv "true" -url http://SharePoint-web-App-URL
If its already enabled, try turn off and turn on it back.
4) Check the Timer job and Properties
Go to
MOSS 2007: Central Administration > Operations > Timer Job Definitions (under Global Configuration)
In SharePoint 2010: Central Administration > Monitoring > Review Job Definitions
Check whether the "Immediate Alerts" job is enabled for your web application. check these properties:
job-immediate-alerts
job-daily-alerts
job-weekly-alerts
stsadm.exe -o getproperty -url "http://Your-SharePoint-web-App-URL" -pn job-immediate-alerts
The expected output is:
<Property Exist="Yes" Value="every 5 minutes between 0 and 59"/>.
If you don’t get this, run the following command to set its value.
stsadm.exe -o setproperty -pn job-immediate-alerts -pv “every 5 minutes between 0 and 59" -url http://Your-SharePoint-web-App-URL
5) Check whether the account is subscribed for alerts and it has a valid email account. This should be the first thing to check if the problem persists for some users not for all.
6) Then check if at all those users have at least read permission for the list. Because the first mail should go out for every user without security validation but the next ones won't be delivered unless the user has at least read
permission.
7) If it is happening for one user, can also try to delete and re add the user in the site.
8) Most importantly , you should try this one.
Run this SQL query to the content db < Select * from Timerlock>
This will give you the name of the server which is locking the content database and since when.
In order to get rid of that lock
Go to that server which is locking the content db and then restart the windows timer service.
within some time it should release the lock from content db, if not then at the most stop the timer job for some time
Once the lock will be released then try to send some alerts
You will surely get the email alert.
I found this is the most probable reason for alert not working most of the time. We should start troubleshooting with above steps before coming to this step for any alert email issue but from step 1 to step 7 are best for new environments or new servers.
If the issue is like this ,alert was working before and suddenly stopped working without any environmental change then above conditions in step 1-7 should be ideally fine.
Even after this if it is not working, then you can try these few more steps too
9) Try re-registering the alert template:
stsadm -o updatealerttemplates -url http://Your-SharePoint-Web-App-URL -f "c:\Program Files\Common Files\Microsoft Shared\web server extensions\12\TEMPLATE\XML\alerttemplates.xml" -LCID 1033
10) Try to clear the configuration cache
If this helped you resolve your issue, please mark it Answered

How to send an email notification if no document in a library has been touched in 6 months

The customer wants to receive an email notification if not a single document inside a document library has been not updated in 6 months. They don't want to get notifications based on single documents. They care only about the document library
as a whole. I know you can use the list settings to send notifications or start workflows if a single document but how would you do this on an entire library?
Get it?
Is it possible?

You could run something like this in powershell to check the last modified date and send an email if nothing has been modified in the previous 6 months.
if (!(Get-PSSnapin Microsoft.sharepoint.powershell -ErrorAction SilentlyContinue))
{ Add-PSSnapin Microsoft.Sharepoint.powershell }
$web = <website>
$list = <document library>
$items = ((get-spweb $web).lists[$list]).items | where {$_['Modified'] -gt (get-date).AddMonths(-6)}
$folders = ((get-spweb $web).lists[$list]).folders | where {$_['Modified'] -gt (get-date).AddMonths(-6)}
if (($items.count -eq 0) -and ($folders.count -eq 0)) {
Send-MailMessage -SmtpServer 'smtpserver' -from '[email protected]' -to '[email protected]' `
-Subject 'List items not modified in previous 6 months' -BodyAsHtml `
-Body "List $($list) has not had any files updated in previous 6 months"

Is there a way to send an email notification from FormsCentral based on a specific response?

For example, on my form I have a rating scale of 1-5. I would like to set it so an email is sent only if the rating is a 1, 2, or 3. Is that possible?

We currently do not support that level of control for sending email notifications. If you think others are interested in this you should add an idea here: http://forums.adobe.com/community/formscentral?view=idea
We use that to help us prioritize our work.
Thanks,
Randy

Send automated email notification when record update

Dear all,
I have a requirement where system able to send automated email/SMS alert to customers to update their status of the Service Request. Can we using current workflow for the notification to customer whenever the status being update? Please advice.
Thanks in advance.

yes, you can achieve this by using on demand, create a workflow with When a modified record trigger event and in the action select send email.
If at all you want to send email when a status update, write a function like PRE('<Status>') <> [Status]. try it and good luck.
Cheers
Subbu

Send approval email notification to Lotusnotes/Outlook

Hi all,
Our requirement here is to send a confirmation e-mail to the requisition creator once their requisition has been approved by the requisition approver.
So far, we have been only able to send this message to the requisition creatoru2019s SAP Inbox, however, our requirement is to send it to their e-mail address (i.e. outlook / lotus notes). We understand that if we set-up this confirmation message as a work-item (i.e. not an SAP Inbox message), then we could use the standard Workflow e-mail notifications (SWNCONFIG) to send the e-mail to the requisition creator. We want to know if it is possible to send an e-mail from the workflow system without setting this up as a work-item (if we set it up as a work-item, then we are forced to have a decision, and a decision is not relevant here).
Cheers,
Chandra

Hi Pavan,
The note you mentioned talks about the integration of SAP and lotus notes. But, as we are in ECC5.0, we dont want to do the lotus notes integration.
For, now I have setup the forwarding email functionality in SO13 and the issues has been resolved.
I am using SO10 setup to send email notifications to lotusnotes email ID and SWNCONFIG to send workitems to lotusnotes email ID. Issue resolved for now.
Still looking for some more options to resolve the issue.
Thanks,
Chandra

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