Serious problem with ipod!

Hi people,
Having a bit of a nightmare with my ipod...it came up with the sad face on holiday and when I came home I checked the support site and tried resetting and restoring it...however my PC now doesn't recognise my ipod even in Device Manager and when I plug it into either the mains or the PC to charge it freezes after one bar and then goes back to the sad face and then the one bar on the battery.....any ideas? I'm totally stumped on this one...
Thanks

Hi,
I am currently experiencing a similar problem, so I am just adding to the previous question.
All usual troubleshooting tips are not working with my ipod. Problem: the display shows the folder with exclamation point and the ipod is spinning the whole time (resetting is not working anymore, tried millions of time already, seting ipod into disk mode is possible but doesn;t seem to help when trying to restore etc.) and when I tried to completetly restore the ipod, I noticed that the ipod update doesn't recognize the ipod (the PC neither), thus no restoring possible. I read through all apple tips on the website, but nothing seems to work. Has anyone any addtional idea before I revert back to an Apple store?? Any help is appreciated!
Thanks!

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