Service Manager Data Warehouse Install - Analysis Server Configuration For OLAP Cubes Fail

Question

Hello everyone,
I have an issue with my installation of the Data Warehouse for System Center Service Manager 2012 SP1.
My install environment is the following:
Windows Server 2012 – System Center Service Manager (Successfully Installed) - Virtual
Windows Server 2012 – System Center Data Warehouse (Pending) - Virtual
Windows Server 2012 – MS SQL Server 2012 – Physical, Clustered 1^st of Four Servers
The SQL Server is a clustered installation with named instances, specifically for SharePoint and Service Manager. Each instance has its own IP address and dynamic ports are turned off. I’m installing using the domain administrator account and I also chose
to run the installer as administrator. The domain admin has sysadmin rights to the service manager server and instance I’m trying to install on. However, the account does not have sysadmin rights to some of the other instances.
The install is smooth up until it needs to connect to the Analysis server database. I have tried connecting to the analysis servers on other SQL servers on site and all were successful. The only difference between the older SQL servers, the SQL 2012 development
server and the SQL 2012 Production server I’m trying to install to is that the that the domain admin account doesn’t have sysadmin access on all the databases on the new production server. The SQL server is being installed and configured by a contractor so
if you all have troubleshooting suggestions, I’ll need to coordinate with the contractor.
Starting with the screen below, I began searching for help online. There seems to be no one else with this issue or it is not documented properly. I opened a ticket with MS, called the contractor and troubleshot with him, troubleshot as far as I could on
my own and I’m still at a loss as to what is preventing the installer from connecting specifically to the analysis server.
I first thought the installer was at issue or that the data warehouse sever was at issue. But all signs are pointing at the SQL server. The installer is able to connect to all the other SQL servers – including other 2012 servers (same versions) – so it can’t
be the installer. I’m pretty sure the SQL server is going to be at issue.
After looking at this error, I opened the resource monitor and clicked the dropdown to see if it was trying to connect to the correct server and it was. I then connected to the old and new test and development servers successfully. Then connected to the
SQL 2008 R2 production cluster successfully. I then compared the two servers. The only difference other than the version numbers is that the admin account doesn’t have sysadmin rights on all the SQL 2012 database servers. But the database servers are not the
problem. The analysis servers are.
I then checked the event logs and they are empty as far as this issue is concerned. Actually, there are no errors on the SQL 2012 production box and the Data Warehouse box. I then checked the log that the installer creates during every step of the installation
and this is what is created when the dropdown is clicked for the analysis server configuration screen. The log file location is:
“C:\Users\admin\AppData\Local\Temp\2\SCSMSetupWizard01.txt”
In the file is the following text.
01:03:34:Attempting connection to SQL Server 2012 management scope on SCSMSQL2012
01:03:34:Using SQL Server 2012 management scope on SCSMSQL2012
01:03:36:Collecting SQL instances on server SCSMSQL2012
01:03:36:Attempting connection to SQL Server 2012 management scope on SCSMSQL2012.johnsonbrothers.com
01:03:36:Using SQL Server 2012 management scope on SCSMSQL2012.johnsonbrothers.com
01:03:38:Found SQL Instance: SCSMSQL2012\PWGSQL2012
01:03:38:Found SQL Instance: SCSMSQL2012\SCSMSQL2012
01:03:39:Error:GetSqlInstanceList(), Exception Type: Microsoft.AnalysisServices.ConnectionException, Exception Message: A connection cannot be made. Ensure that the server is running.
01:03:39:StackTrace:   at Microsoft.AnalysisServices.XmlaClient.GetTcpClient(ConnectionInfo connectionInfo)
   at Microsoft.AnalysisServices.XmlaClient.OpenTcpConnection(ConnectionInfo connectionInfo)
   at Microsoft.AnalysisServices.XmlaClient.OpenConnection(ConnectionInfo connectionInfo, Boolean& isSessionTokenNeeded)
   at Microsoft.AnalysisServices.XmlaClient.Connect(ConnectionInfo connectionInfo, Boolean beginSession)
   at Microsoft.AnalysisServices.Server.Connect(String connectionString, String sessionId, ObjectExpansion expansionType)
   at Microsoft.SystemCenter.Essentials.SetupFramework.HelperClasses.SetupValidationHelpers.GetASVersion(StringBuilder sqlInstanceServiceName)
   at Microsoft.SystemCenter.Essentials.SetupFramework.HelperClasses.SetupValidationHelpers.GetSqlInstanceList(String sqlServerName, Int32 serviceType)
I’m now investigating the issue according to this output, and decided to ask you all if you’ve run into this issue and found a resolution.

Answer 1

I am running into same issue . But I don't anything in the instances section related to portipv6 . I do see in the listener section , I tried to remove it . But it comes up again . Please help
<ConfigurationSettings>
<Security>
<RequireClientAuthentication>0</RequireClientAuthentication>
<SecurityPackageList/>
</Security>
<Network>
<Listener>
<RequestSizeThreshold>4095</RequestSizeThreshold>
<MaxAllowedRequestSize>0</MaxAllowedRequestSize>
<ServerSendTimeout>60000</ServerSendTimeout>
<ServerReceiveTimeout>60000</ServerReceiveTimeout>
<IPV4Support>2</IPV4Support>
<IPV6Support>2</IPV6Support>
</Listener>
<TCP>
<MaxPendingSendCount>12</MaxPendingSendCount>
<MaxPendingReceiveCount>4</MaxPendingReceiveCount>
<MinPendingReceiveCount>2</MinPendingReceiveCount>
<MaxCompletedReceiveCount>9</MaxCompletedReceiveCount>
<ScatterReceiveMultiplier>5</ScatterReceiveMultiplier>
<MaxPendingAcceptExCount>10</MaxPendingAcceptExCount>
<MinPendingAcceptExCount>2</MinPendingAcceptExCount>
<InitialConnectTimeout>10</InitialConnectTimeout>
<SocketOptions>
<SendBufferSize>0</SendBufferSize>
<ReceiveBufferSize>0</ReceiveBufferSize>
<DisableNonblockingMode>1</DisableNonblockingMode>
<EnableNagleAlgorithm>0</EnableNagleAlgorithm>
<EnableLingerOnClose>0</EnableLingerOnClose>
<LingerTimeout>0</LingerTimeout>
</SocketOptions>
</TCP>
<Requests>
<EnableBinaryXML>0</EnableBinaryXML>
<EnableCompression>0</EnableCompression>
</Requests>
<Responses>
<EnableBinaryXML>1</EnableBinaryXML>
<EnableCompression>1</EnableCompression>
<CompressionLevel>9</CompressionLevel>
</Responses>
<ListenOnlyOnLocalConnections>0</ListenOnlyOnLocalConnections>
</Network>
<Log>
<File>msmdredir.log</File>
<FileBufferSize>0</FileBufferSize>
<MessageLogs>Console;System</MessageLogs>
<Exception>
<CreateAndSendCrashReports>0</CreateAndSendCrashReports>
<CrashReportsFolder/>
<SQLDumperFlagsOn>0x0</SQLDumperFlagsOn>
<SQLDumperFlagsOff>0x0</SQLDumperFlagsOff>
<MiniDumpFlagsOn>0x0</MiniDumpFlagsOn>
<MiniDumpFlagsOff>0x0</MiniDumpFlagsOff>
<MinidumpErrorList>0xC1000000, 0xC1000001, 0xC100000C, 0xC1000016, 0xC1360054, 0xC1360055</MinidumpErrorList>
<ExceptionHandlingMode>0</ExceptionHandlingMode>
<MaxExceptions>500</MaxExceptions>
<MaxDuplicateDumps>1</MaxDuplicateDumps>
</Exception>
</Log>
<Memory>
<HandleIA64AlignmentFaults>0</HandleIA64AlignmentFaults>
<PreAllocate>0</PreAllocate>
<VertiPaqPagingPolicy>0</VertiPaqPagingPolicy>
<PagePoolRestrictNumaNode>0</PagePoolRestrictNumaNode>
</Memory>
<Instances/>
<VertiPaq>
<DefaultSegmentRowCount>0</DefaultSegmentRowCount>
<ProcessingTimeboxSecPerMRow>-1</ProcessingTimeboxSecPerMRow>
<SEQueryRegistry>
<Size>0</Size>
<MinKCycles>0</MinKCycles>
<MinCyclesPerRow>0</MinCyclesPerRow>
<MaxArbShpSize>0</MaxArbShpSize>
</SEQueryRegistry>
</VertiPaq>
</ConfigurationSettings>