Service Manager Data Warehouse - Updates

Hi,
I have recently build an Analysis services cube using the DWDataMart database, and we also have out of the box cubes set up. This all works correctly, no issues. I have had a look in the database today and noticed that the table ResolvedByUserFactView (along
with many others) is simply a view of monthly tables combined eg. ResolvedByUserFactJan14, Feb14 etc. However the monthly tables only exist up to October 2014.
So my question is, are new tables automatically created as part of the daily ETL process for new months if they don't already exist?
If not can I create them myself and will they be populated automatically come November or will I need to look into the jobs also to populate the Data Warehouse? (Which I cannot currently access, and don't know if there is a way to amend them or if I have
to start from scratch? Any help would be appreciated.

Hi,
These tables are automatically created for the next new month, please don't worry.
Cheers,
Marat
Site: www.scutils.com Twitter:
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Similar Messages

Service Manager data warehouse management server Installation fails

Hi there,
In Virtual Machine Windows Server 2012 R2 Standard with my user being a Local Admin and SQL Admin. I tried to do a Service Manager data warehouse management server
first installation I am facing the following image as error:
In the event viewer I get the following error:
"Microsoft System Center 2012 R2 Service Manager -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 25211
The arguments are: -2147024809, The parameter is incorrect."
In the Setup log, some of the errors are:
WixRemoveFoldersEx: Entering WixRemoveFoldersEx in C:\Windows\Installer\MSI35E.tmp, version 3.7.1224.0
WixRemoveFoldersEx: Error 0x80070057: Missing folder property: PSCONFIGFOLDER.A591E3B4_D228_431D_BF89_99D52C8FFB76 for row: wrf4582BC4C5CC47B1D2380408CD7A752DC.A591E3B4_D228_431D_BF89_99D52C8FFB76
CustomAction WixRemoveFoldersEx.A591E3B4_D228_431D_BF89_99D52C8FFB76 returned actual error code 1603 but will be translated to success due to continue marking
CAStartServices: CAStartServices was passed . OMCFG
CAStartServices: Checking if service already started. OMCFG
CAStartServices: Attempting to start service. OMCFG
CAStartServices: StartService failed. Error Code: 0x8007042D.
ConfigureSDKConfigService: CAStartServices failed, trying again.... Error Code: 0x8007042D. OMCFG
Action start 17:47:05: _SetHealthServiceConfig.80B659D9_F758_4E7D_B4FA_E53FC737DCC9.
GetMsiFeatureState: Failed to get feature state. Error Code: 0x80070646. MOMServer
MSI (s) (EC!4C) [17:47:05:483]: Note: 1: 2711 2: MOMGateway
SetHealthServiceConfig: Failed to get Feature State.. Error Code: 0x80070646. MOMServer
GetMsiFeatureState: Failed to get feature state. Error Code: 0x80070646. MOMGateway
I have checked the following post but it did not help me:
http://social.technet.microsoft.com/Forums/systemcenter/en-US/c42bb04d-a51e-4037-a8a3-37d714d6faac/scsm-management-server-installation-fails?forum=systemcenterservicemanager
Could you please help me with this issue?
Thanks a lot,
M

Hi,
Sorry I cannot post the full log. I have found also these errors in the log:
Calling custom action CAManaged!Microsoft.MOMv3.Setup.MOMv3ManagedCAs.RegisterSdkSCP
RegisterSdkSCP: There is no previous serviceConnectionPoint
RegisterSdkSCP: Creating New serviceConnectionPoint
RegisterSdkSCP: Adding ACL for current user: DOMAIN\InstallationAccount
RegisterSdkSCP: Adding ACL for SM Admini: DOMAIN\SCSMDWadmins
RegisterSdkSCP: Error: Access is denied.
InstallCounters: LoadPerfCounterTextStrings() failed . Error Code: 0x80070057. momv3 "D:\Program Files\Microsoft System Center 2012 R2\Service Manager\MOMConnectorCounters.ini"
InstallPerfCountersHelper: pcCounterInstaller->InstallCounters() for the default counters failed. Error Code: 0x80070057. MOMConnector
InstallPerfCountersLib: InstallHealthServicePerfCounters() failed . Error Code: 0x80070057.
InstallPerfCountersLib: Retry Count : .
InstallHSPerfCounters: Failed to install agent perf counters. Error Code: 0x80070057.
Thanks for your reply.

Service manager console can't connect to Service manager data warehouse SQL reporting services

When I start Service manager console, it gives this kind of error:
The Service Manager data warehouse SQL Reporting Services server is currently unavailable. You will be unable to execute reports until this server is available. Please contact your system administrator. After the server becomes available please close your
console and re-open to view reports.
Also in EventViewer says:
cannot connect to SQL Reporting Services Server. Message= An unexpected error occured while connecting to SQL Reporting Services server: System.Net.WebException: The request failed with HTTP status 401: Unauthorized.
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at Microsoft.EnterpriseManagement.Reporting.ReportingService.ReportingService2005.FindItems(String Folder, BooleanOperatorEnum BooleanOperator, SearchCondition[] Conditions)
at Microsoft.EnterpriseManagement.Reporting.EnterpriseReporting.FindItems(String searchPath, IList`1 criteria, Boolean And)
at Microsoft.EnterpriseManagement.Reporting.EnterpriseReporting.FindItems(String itemPath)
at Microsoft.EnterpriseManagement.Reporting.EnterpriseReporting.FindItem(String itemPath, ItemTypeEnum[] desiredTypes)
at Microsoft.EnterpriseManagement.Reporting.EnterpriseReporting.GetFolder(String path)
at Microsoft.EnterpriseManagement.Reporting.EnterpriseReportingGroup.Initialize()
at Microsoft.EnterpriseManagement.Reporting.ServiceManagerReportingGroup..ctor(DataWarehouseManagementGroup managementGroup, String reportingServerURL, String reportsFolderPath, NetworkCredential credentials)
at Microsoft.EnterpriseManagement.Reporting.ServiceManagerReportingGroup..ctor(DataWarehouseManagementGroup managementGroup, String reportingServerURL, String reportsFolderPath)
at Microsoft.EnterpriseManagement.UI.SdkDataAccess.ManagementGroupServerSession.TryConnectToReportingManagementGroup() Remediation = Please contact your Administrator.
We have a four server set-up where SCSM, SCDW, and sqls for both are on different servers. Also I have red that this could be a SPN problem, but this has been worked on last week without the SPNs.

On the computer you get the "SQL Reporting Services server is currently unavailable" message please open the Internet Explorer and try to connect to the URL <a href="http:///reports">http://<NameOfReportingServer>/reports
This should open the reporting website in IE. If this isn't working you should check the proxy settings in IE. If the URL doesn't work in IE it won't work in the SCSM console as well (and vice versa).
Andreas Baumgarten | H&D International Group
Actually I can't access to the reporting website. It asks me credentials 3 times and then return a blank page. Also error message comes to the EventViewer System log with id 4 and source Security-Kerberos.
The Kerberos client received a KRB_AP_ERR_MODIFIED error from the server "accountname".
The target name used was HTTP/"reporting services fqn". This indicates that the target server failed to decrypt the ticket provided by the client.
This can occur when the target server principal name (SPN) is registered on an account other than the account the target service is using.
Ensure that the target SPN is only registered on the account used by the server.
This error can also happen if the target service account password is different than what is configured on the Kerberos Key Distribution Center for that target service.
Ensure that the service on the server and the KDC are both configured to use the same password.
If the server name is not fully qualified, and the target domain (domain.com) is different from the client domain (domain.com), check if there are identically named server accounts in these two domains,
or use the fully-qualified name to identify the server.
I can access the website directly from the server which hosts Reporting Services.
Also I query "setspn -Q HTTP/"reporting services fqn" whit result NO SUCH SPN FOUND.

Service Manager Data Warehouse Install - Analysis Server Configuration For OLAP Cubes Fail

Hello everyone,
I have an issue with my installation of the Data Warehouse for System Center Service Manager 2012 SP1.
My install environment is the following:
Windows Server 2012 – System Center Service Manager (Successfully Installed) - Virtual
Windows Server 2012 – System Center Data Warehouse (Pending) - Virtual
Windows Server 2012 – MS SQL Server 2012 – Physical, Clustered 1<sup>st</sup> of Four Servers
The SQL Server is a clustered installation with named instances, specifically for SharePoint and Service Manager. Each instance has its own IP address and dynamic ports are turned off. I’m installing using the domain administrator account and I also chose
to run the installer as administrator. The domain admin has sysadmin rights to the service manager server and instance I’m trying to install on. However, the account does not have sysadmin rights to some of the other instances.
The install is smooth up until it needs to connect to the Analysis server database. I have tried connecting to the analysis servers on other SQL servers on site and all were successful. The only difference between the older SQL servers, the SQL 2012 development
server and the SQL 2012 Production server I’m trying to install to is that the that the domain admin account doesn’t have sysadmin access on all the databases on the new production server. The SQL server is being installed and configured by a contractor so
if you all have troubleshooting suggestions, I’ll need to coordinate with the contractor.
Starting with the screen below, I began searching for help online. There seems to be no one else with this issue or it is not documented properly. I opened a ticket with MS, called the contractor and troubleshot with him, troubleshot as far as I could on
my own and I’m still at a loss as to what is preventing the installer from connecting specifically to the analysis server.
I first thought the installer was at issue or that the data warehouse sever was at issue. But all signs are pointing at the SQL server. The installer is able to connect to all the other SQL servers – including other 2012 servers (same versions) – so it can’t
be the installer. I’m pretty sure the SQL server is going to be at issue.
After looking at this error, I opened the resource monitor and clicked the dropdown to see if it was trying to connect to the correct server and it was. I then connected to the old and new test and development servers successfully. Then connected to the
SQL 2008 R2 production cluster successfully. I then compared the two servers. The only difference other than the version numbers is that the admin account doesn’t have sysadmin rights on all the SQL 2012 database servers. But the database servers are not the
problem. The analysis servers are.
I then checked the event logs and they are empty as far as this issue is concerned. Actually, there are no errors on the SQL 2012 production box and the Data Warehouse box. I then checked the log that the installer creates during every step of the installation
and this is what is created when the dropdown is clicked for the analysis server configuration screen. The log file location is:
“C:\Users\admin\AppData\Local\Temp\2\SCSMSetupWizard01.txt”
In the file is the following text.
01:03:34:Attempting connection to SQL Server 2012 management scope on SCSMSQL2012
01:03:34:Using SQL Server 2012 management scope on SCSMSQL2012
01:03:36:Collecting SQL instances on server SCSMSQL2012
01:03:36:Attempting connection to SQL Server 2012 management scope on SCSMSQL2012.johnsonbrothers.com
01:03:36:Using SQL Server 2012 management scope on SCSMSQL2012.johnsonbrothers.com
01:03:38:Found SQL Instance: SCSMSQL2012\PWGSQL2012
01:03:38:Found SQL Instance: SCSMSQL2012\SCSMSQL2012
01:03:39:Error:GetSqlInstanceList(), Exception Type: Microsoft.AnalysisServices.ConnectionException, Exception Message: A connection cannot be made. Ensure that the server is running.
01:03:39:StackTrace:   at Microsoft.AnalysisServices.XmlaClient.GetTcpClient(ConnectionInfo connectionInfo)
   at Microsoft.AnalysisServices.XmlaClient.OpenTcpConnection(ConnectionInfo connectionInfo)
   at Microsoft.AnalysisServices.XmlaClient.OpenConnection(ConnectionInfo connectionInfo, Boolean& isSessionTokenNeeded)
   at Microsoft.AnalysisServices.XmlaClient.Connect(ConnectionInfo connectionInfo, Boolean beginSession)
   at Microsoft.AnalysisServices.Server.Connect(String connectionString, String sessionId, ObjectExpansion expansionType)
   at Microsoft.SystemCenter.Essentials.SetupFramework.HelperClasses.SetupValidationHelpers.GetASVersion(StringBuilder sqlInstanceServiceName)
   at Microsoft.SystemCenter.Essentials.SetupFramework.HelperClasses.SetupValidationHelpers.GetSqlInstanceList(String sqlServerName, Int32 serviceType)
I’m now investigating the issue according to this output, and decided to ask you all if you’ve run into this issue and found a resolution.

I am running into same issue . But I don't anything in the instances section related to portipv6 . I do see in the listener section , I tried to remove it . But it comes up again . Please help
<ConfigurationSettings>
<Security>
<RequireClientAuthentication>0</RequireClientAuthentication>
<SecurityPackageList/>
</Security>
<Network>
<Listener>
<RequestSizeThreshold>4095</RequestSizeThreshold>
<MaxAllowedRequestSize>0</MaxAllowedRequestSize>
<ServerSendTimeout>60000</ServerSendTimeout>
<ServerReceiveTimeout>60000</ServerReceiveTimeout>
<IPV4Support>2</IPV4Support>
<IPV6Support>2</IPV6Support>
</Listener>
<TCP>
<MaxPendingSendCount>12</MaxPendingSendCount>
<MaxPendingReceiveCount>4</MaxPendingReceiveCount>
<MinPendingReceiveCount>2</MinPendingReceiveCount>
<MaxCompletedReceiveCount>9</MaxCompletedReceiveCount>
<ScatterReceiveMultiplier>5</ScatterReceiveMultiplier>
<MaxPendingAcceptExCount>10</MaxPendingAcceptExCount>
<MinPendingAcceptExCount>2</MinPendingAcceptExCount>
<InitialConnectTimeout>10</InitialConnectTimeout>
<SocketOptions>
<SendBufferSize>0</SendBufferSize>
<ReceiveBufferSize>0</ReceiveBufferSize>
<DisableNonblockingMode>1</DisableNonblockingMode>
<EnableNagleAlgorithm>0</EnableNagleAlgorithm>
<EnableLingerOnClose>0</EnableLingerOnClose>
<LingerTimeout>0</LingerTimeout>
</SocketOptions>
</TCP>
<Requests>
<EnableBinaryXML>0</EnableBinaryXML>
<EnableCompression>0</EnableCompression>
</Requests>
<Responses>
<EnableBinaryXML>1</EnableBinaryXML>
<EnableCompression>1</EnableCompression>
<CompressionLevel>9</CompressionLevel>
</Responses>
<ListenOnlyOnLocalConnections>0</ListenOnlyOnLocalConnections>
</Network>
<Log>
<File>msmdredir.log</File>
<FileBufferSize>0</FileBufferSize>
<MessageLogs>Console;System</MessageLogs>
<Exception>
<CreateAndSendCrashReports>0</CreateAndSendCrashReports>
<CrashReportsFolder/>
<SQLDumperFlagsOn>0x0</SQLDumperFlagsOn>
<SQLDumperFlagsOff>0x0</SQLDumperFlagsOff>
<MiniDumpFlagsOn>0x0</MiniDumpFlagsOn>
<MiniDumpFlagsOff>0x0</MiniDumpFlagsOff>
<MinidumpErrorList>0xC1000000, 0xC1000001, 0xC100000C, 0xC1000016, 0xC1360054, 0xC1360055</MinidumpErrorList>
<ExceptionHandlingMode>0</ExceptionHandlingMode>
<MaxExceptions>500</MaxExceptions>
<MaxDuplicateDumps>1</MaxDuplicateDumps>
</Exception>
</Log>
<Memory>
<HandleIA64AlignmentFaults>0</HandleIA64AlignmentFaults>
<PreAllocate>0</PreAllocate>
<VertiPaqPagingPolicy>0</VertiPaqPagingPolicy>
<PagePoolRestrictNumaNode>0</PagePoolRestrictNumaNode>
</Memory>
<Instances/>
<VertiPaq>
<DefaultSegmentRowCount>0</DefaultSegmentRowCount>
<ProcessingTimeboxSecPerMRow>-1</ProcessingTimeboxSecPerMRow>
<SEQueryRegistry>
<Size>0</Size>
<MinKCycles>0</MinKCycles>
<MinCyclesPerRow>0</MinCyclesPerRow>
<MaxArbShpSize>0</MaxArbShpSize>
</SEQueryRegistry>
</VertiPaq>
</ConfigurationSettings>

Service Manager data warehouse SQL Reporting Services server is currently unavailable

I keep getting this error when I launch my SCSM Console. Take a look at the event log > operation manager and saw this error message below.
Tried to google around but unable to find any solution to it. Anybody can enlighten me on this issue that I am encountering? Thanks
Cannot connect to SQL Reporting Services Server. Message= An unexpected error occured while connecting to SQL Reporting Services server: System.Net.WebException: The request failed with HTTP status 404: Not Found.
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at Microsoft.EnterpriseManagement.Reporting.ReportingService.ReportingService2005.FindItems(String Folder, BooleanOperatorEnum BooleanOperator, SearchCondition[] Conditions)
at Microsoft.EnterpriseManagement.Reporting.EnterpriseReporting.FindItems(String searchPath, IList`1 criteria, Boolean And)
at Microsoft.EnterpriseManagement.Reporting.EnterpriseReporting.FindItems(String itemPath)
at Microsoft.EnterpriseManagement.Reporting.EnterpriseReporting.FindItem(String itemPath, ItemTypeEnum[] desiredTypes)
at Microsoft.EnterpriseManagement.Reporting.EnterpriseReporting.GetFolder(String path)
at Microsoft.EnterpriseManagement.Reporting.EnterpriseReportingGroup.Initialize()
at Microsoft.EnterpriseManagement.Reporting.ServiceManagerReportingGroup..ctor(DataWarehouseManagementGroup managementGroup, String reportingServerURL, String reportsFolderPath, NetworkCredential credentials)
at Microsoft.EnterpriseManagement.Reporting.ServiceManagerReportingGroup..ctor(DataWarehouseManagementGroup managementGroup, String reportingServerURL, String reportsFolderPath)
at Microsoft.EnterpriseManagement.UI.SdkDataAccess.ManagementGroupServerSession.TryConnectToReportingManagementGroup() Remediation = Please contact your Administrator.
Jeron

Hi,
This may occur when there is a mismatch between the Report Server URL entered on the SSRS Server Location window for the Report Deployment Wizard and the SSRS Web Service Virtual Directory for the Reporting
Services Configuration Manager.
Use the following steps to resolve the issue:
Launch the Reporting Services Configuration Manager on the server hosting SSRS
Select Web Service URL
Copy the value entered in the Virtual Directory textbox
Paste it after the last forward slash in the Report Server URL textbox in the Report Deployment Wizard
Continue on with the deployment
In addition, we may need to check you default web server IP is 'all unassigned', and ping the machine and see what default ip it has assigned.
Regards,
Yan Li
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Management Data Warehouse Data Collection fails due to login failure

Hello,
I am trying to set up a Management Data Warehouse on a server other than the one I want statistics of. Unfortunately, each upload fails because the data collector upload job cannot log onto the warehouse server. For some inexplicable reason the process is trying to log on using domain\serverName. Obviously no such user exists, and the process fails. Below is the error message I see in the logs:
Description: An error occurred with the following error message: "An error occurred while verifying the result set schema against the output table schema. The data collector cannot connect to the management data warehouse. : Login failed for user 'domain\server name$'.".
Any help would be greatly appreciated.
Thanks,
Zachary

http://technet.microsoft.com/en-us/library/bb677211.aspx says
The data warehouse is installed on a different computer from the data collector. Probable causes are network connectivity problems or an unavailable host server. This error only affects upload packages.
Handling: Because there is no advance notification about a server shutdown, this error cannot be anticipated and handled automatically. The error is logged and after a brief interval, the upload is restarted. After four unsuccessful upload attempts, the collection set is disabled and its state is written to the execution log.
Note:
Any data that is collected while the collection set is running is kept and accumulated. If the upload package can connect to the data warehouse, the accumulated data is uploaded.
Blog: http://dineshasanka.spaces.live.com

What are the Disadvantages of Management Data Warehouse (data collection) ?

Hi All,
We are plan to implement Management Data Warehouse in production servers .
could you please explain the Disadvantages of Management Data Warehouse (data collection) .
Thanks in advance,
Tirumala

>We are plan to implement Management Data Warehouse in production servers
It appears you are referring to production server performance.
BOL: "You can install the management data warehouse on the same instance of SQL Server that runs the data collector. However, if server resources or performance is an issue on the server being monitored, you can install the management data warehouse
on a different computer."
Management Data Warehouse
Kalman Toth Database & OLAP Architect
SQL Server 2014 Database Design
New Book / Kindle: Beginner Database Design & SQL Programming Using Microsoft SQL Server 2014

Migrating SQL Management Data Warehouse to a new server

Is there a defined path for migrating a Managment Data Warehouse to a instance?
Does Microsoft provide any scripts for this? Is it a case of backing up and restoring databases to the new instance? And what about all the data collection sets running on the monitored instances? Do we have to re-point these to the new instance hosting
the MDW individually by logging on teach monitored instance? Or can we do this globally somehow?
Thanks.

Hi NiborTrassam,
Sorry the delay.
To migrate the Management Data Warehouse, you can back up the MDW database, and restore it on the new instance. Then, on the new instance, you need to start the Configure Management Data Warehouse Wizard to create a Management Data Warehouse based on the
migrated MDW database, as well as upgrade the login mapping if necessary.
On each instance that is monitored, you need to start the Configure Management Data Warehouse Wizard to setup new data collection to point to the MDW data warehouse on the new instance.
Regards,
Mike Yin
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Mike Yin
TechNet Community Support

Can UCP(Utility Control Point) and MDW(Management Data Warehouse) use together?

Hi,
Can a server join a MDW and UCP at the same time? It seems that after i enrolled a instance which has joined a MDW, the collection data uploaded to UCP data warehouse only.
So can UCP use exist MDW data directly?
thanks.

Hi mark.gao,
UCP system uses the Data Collector feature from SQL Server version 2008.
If you’ve implemented the Management Data Warehouse feature in SQL Server 2008, you’ll either have to break that relationship and start pointing that data to your UCP instance, or you won’t be able to monitor it with this utility.
When enrolling an instances in UCP that is already using MDW, the UCP enrollment routine will change all the collections to go to the sysutility_mdw.
We could change the collection set to send data, including UCP data to our MDW database , the UCP utility on the manager would not see the MDW database. So in personally, UCP not use the MDW data directly.
Thanks,
Sofiya Li
Sofiya Li
TechNet Community Support

Do I need Management Data Warehouse for SAP on SQL?

Hi experts,
I am reading Jonathan Kehayias's wait statistics guide and I see he talk about Management Data Warehouse. Should I use Management Data Warehouse in SAP on SQL environment? I see many monitor objects are already implemented in DBACockpit.

Hi Dennis,
In case you have your SAP system on MSSQL, you can definitely use Management Data warehouse
to streamline performance troubleshooting.
SQL Server 2008 Management Data Warehouse
Hope this helps.
Regards,
Deepak Kori

Management Data Warehouse (MDW) vs. Utility

What's the road map for Managment Data Warehouse (MDW) vs. SQL Server Utility?
I've noticed that the database behind Utility is identical to the MDW database, so that makes me wonder if we're planning to merge the 2 technologies. Or, will we leave MDW for more comprehensive data with lower-level controls and use Utility only for
a few high-level dashboard issues?
Are they managed by the same development team or do they have competing teams?
John Lambert, Microsoft Senior SQL Server Premier Field Engineer

Hi John,
The management data warehouse is a relational database that contains the data that is collected from a server that is a data collection target. This data is used to generate the reports for the System Data collection sets, and can also be used to create custom
reports.
SQL Server customers have a requirement to manage their SQL Server environment as a whole, addressed in this release through the concept of application and multiserver management in the SQL Server Utility. An enterprise can have multiple SQL Server Utilities,
and each SQL Server Utility can manage many instances of SQL Server and data-tier applications.
Data collected in SQL Server Utility by managed instances of SQL Server are stored in the utility management data warehouse (UMDW). It is just an aspect. I think they have other different usages.
Management Data Warehouse:
http://msdn.microsoft.com/en-us/library/bb677306.aspx.
SQL Server Utility Features and Tasks:
http://msdn.microsoft.com/en-us/library/ee210548.aspx.
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Thanks,
Maggie
Please remember to mark the replies as answers if they help and unmark them if they provide no help. This can be beneficial to other community members reading the thread.

CRM Extractor for service management - date type

Hi,
I want to extract data for the service management from crm system. I find the data with crm_order_read in the table et_appointment. I need the field appt_type with the time stamps.
Is there a business content extractor available? I can not find one for this issue.
In which table is the data from et_appointment really stored?
Thanks in advance.
Best regards
Nils

Hi Sunita,
I think you wanted to calculate the time duration of the service requests. you can refer to tables
CRMD_ORDERADM_H,
CRMD_SRVPLAN_I (Service Plan Item - Service Cycle Interval).
Or you can refer to FM CRM_ORDER_READ and export parameter ET_APPOINTMENT.
Regards,
Karthik.

Service Manager Data Ware House Connection Issue

We have 3 virtual server for SCSM. The scenario of SCSM server are in below.
SCSM management server, Console and Management Server SQL database.
SCSM data Ware House Server, reporting server and data ware house & repporting SQl database.
SharePoint server, SCSM web server and SharePoint server SQL database.
Only SharePoint SQL server running on SQL Server 2008 and the other SQL server's are running on SQL 2012. Previously data warehouse connectivity was fine. But recently data warehouse connection is not working. When I try to unregister the data source connection
in showing error. I try to check the data source by powershell Get-SCDWSource, but it not showing any source. How can we unregister and re-register datasource also with dataware house connection.
Mithun Dey Web: http://cloudmithun.wordpress.com If this may give your necessary resolution please mark it as Answre.

I've 2-3 error.
IN SCSM Management Server
Event ID: 34152
The description for Event ID 34152 from source Data Connectors cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
Domain Connector
Error resolving user with domain PRIMEBANK and name as040121. Exception: System.DirectoryServices.DirectoryServicesCOMException (0x8007052E): The user name or password is incorrect.
at System.DirectoryServices.DirectoryEntry.Bind(Boolean throwIfFail)
at System.DirectoryServices.DirectoryEntry.Bind()
at System.DirectoryServices.DirectoryEntry.get_AdsObject()
at System.DirectoryServices.PropertyValueCollection.PopulateList()
at System.DirectoryServices.PropertyValueCollection..ctor(DirectoryEntry entry, String propertyName)
at System.DirectoryServices.PropertyCollection.get_Item(String propertyName)
at System.DirectoryServices.AccountManagement.PrincipalContext.DoLDAPDirectoryInitNoContainer()
at System.DirectoryServices.AccountManagement.PrincipalContext.DoDomainInit()
at System.DirectoryServices.AccountManagement.PrincipalContext.Initialize()
at System.DirectoryServices.AccountManagement.PrincipalContext.get_QueryCtx()
at System.DirectoryServices.AccountManagement.Principal.FindByIdentityWithTypeHelper(PrincipalContext context, Type principalType, Nullable`1 identityType, String identityValue, DateTime refDate)
at System.DirectoryServices.AccountManagement.UserPrincipal.FindByIdentity(PrincipalContext context, String identityValue)
at Microsoft.EnterpriseManagement.ServiceManager.Sdk.Connectors.Lfx.Workflows.ADGroupExpander.MarkDeletions()
In DATAWAREHOUSE
Event ID: 33519
The description for Event ID 33519 from source Data Warehouse cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
bd773a44-6c16-1ad9-fe59-344395587b6d
ServiceManager.ServiceCatalog.Cubes.Library
7.5.2905.0
SM Management Group
Either the MP has failed deployment Or any of its references has failed deployment
Mithun Dey Web: http://cloudmithun.wordpress.com If this may give your necessary resolution please mark it as Answre.

Data Warehouse update

We are currently looking into reporting and have noticed that the Data Warehouse takes 4 hours to update. We do not have any of our DW jobs set at 4 hours, but have consistently seen that it takes 4 hours for the IRs/SRs to show in the DW. Is there any reason
for why it takes so long? Is it possible that we have something set incorrectly?

There's a couple of jobs involved in the process of moving data to the Data Warehouse. These jobs are called ETL and are short for
Extract, Transform and Load. When all these three jobs have finished, the data should be available in your reports in SSRS.
The Extract job executes every 5 minute
The Transform job executes every 30 minute
The Load job executes every 60 minute
So based upon this, it shouldn't take more that a maximum of 95 minutes until the data is available in your reports in SSRS.
If we are talking about Cube data, there is a set of additional jobs involved, these are called Process jobs. These jobs run at night, so the data available in your OLAP reports are from yesterday.
Regards
//Anders
Anders Asp | Lumagate | www.lumagate.com | Sweden | My blog: www.scsm.se

Place Management Data Warehouse in an Availability Group

Is it possible to place the SQL Server Management Datawarehouse in an Availability Group in order to have high availability? If so, what happens during failover? Is there any extra configuration needed on the secondary replica(s)?
Thanks,
Robin

Hi Robin,
According to my knowledge, you can place the Management Database Warehouse (MDW) database in an AlwayOn Availability Group. And there’s no extra configuration needed on the secondary replica(s).
During a failover, the target secondary replica transitions to the primary role, becoming the new primary replica. The new primary replica brings the (MDW) database online as the primary databases.
For more information about AlwaysOn availability group setup, please review the following article:
http://technet.microsoft.com/en-us/library/ff877884.aspx
Thanks,
Lydia Zhang
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