Service ORG determination based on partner function

Hi
Pls let me know - How to tell from the config which partner function from a transaction say case or complaint, is being used to determine the service ORG unit at the header level of the transaction?
Also
Suppose I have 2 partner functions
1. A - std partner function - rule = "User"
2. B - custom partner function - rule = "User"
Which one will the system use?
Thanks

Hi,
You need to define Partner Determination Procedure (PDP) where u r partner function should have 004USER as access sequence, then u can use "User orgunit" rule in org detemination rule to determine service ORG unit at the header level of the transaction.
If u have define more than one partner function as user in u r transaction system will set the same user in both place on the basis of u r PDP.
Hope it'll help u.
Regards,
Dipesh.
Edited by: DD's on Nov 11, 2008 6:27 AM

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