Service problem check link not working

Hi everyone,
For the last few days I have been trying to use the link to check if there are any known broadband problems in my area. Whenever I enter my phone number I get the message 'please enter a valid BT phone number...' Is there any other way to check this?
Cheers,
Alan.

Hello,
There is a problem with the personalised checker affecting some customers, and it will be back up and running for everyone by tomorrow morning.
If after that time it's still down for you please let me know.
Thanks,
Stephanie
Stephanie
BTCare Community Manager
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