My Adobe Acrobat X (CS6) suddenly stopped working!

My Adobe Acrobat X (CS6) suddenly stopped working, I can't open or edit documents. I am on Windows 8.1, this just started happening yesterday. I have re-installed it to repair any possible problems, I am a registered user. Please help me!! Can't submit my assignments if I can't use my product!

The license info would be on the jewel case or CD that you got from the university. If it was downloaded, they typically provide the license key in that process that you have to write down or copy. As long as you are still covered under the license, maybe another individual has the license key available. It would be appropriate for them to ask for confirmation on your payment of the license fee or whatever process the university has.
In the meantime, go to the Start>Control Panel>Programs & ... When the program list comes up search for Acrobat.exe and do a repair.

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How do I fix: "Adobe acrobat 9.5 has stopped working"

Whenever I try to open a file using Adobe Acrobat 9.5, I get the message: "Adobe acrobat 9.5 has stopped working" "A problem caused the program to stop working correctly. Please close the program". Acrobat reader 9.5 appears to work fine. I am also having problems when opening PDF files from the internet using Internet Explorer. If I try to open a PDF file with Internet Explorer I get and error message Box which says: "Microsoft Visual C++ Runtime Library - Runtimr Error! - Program: C:\Program Files\Internet Explorer\iexplore.exe - R6034 - An application has made an attempt to load the C runtime library incorrectly. - Please contact the application's support team for more information." Then when I click OK, I get the following in IE: "Interner Explorer has closed this web page to help protect your computer - A malfaunction or malicious add-on has cause Internet Explorer to close this webpage. - More Information - Windows Data Execution Prevention detected an add-on trying to use system memory incorrectly. This can be caused by a malfunction or a malicious add-on. Other things you can do: Go online to learn about the Data Execution Prevention (DEP) security feature". I am running Windows 7 Pro version 6.1 (Build 7601, Service pack 1) and Internet Explorer 8 version8.0.7601.17514 and Adobe Acrobat 9.5 Standard. I would give you the version but I can't keep the program open long enough to check that. Please HELP I need Acrobat working on this computer.

Reader is not Acrobat, but I got the gist. To try to resolve the issue, open Acrobat and go to Help>Repair. Hopefully that will fix the problem.
The C++ library sometimes gets messed up and has to be reloaded. That would have to be done by way of MS.
After the repair, I would strongly recommend going back to Help>Check for Updates and install updates in order. Since you did not mention updates, I suspect you are running 9.0.0. Also, you did not mention your OS level as 32 or 64-bit. If it is a 64-bit system, you need to run the updates for AA9 to work properly.

Adobe Acrobat 9.0 has stopped working (after Start Form Wizard)

Downloaded Trial for Adobe Acrobat 9.0
Tried reinstalling
Latest windows 7 patches
Adobe Acrobat 9.0 has stopped working
(after Start Form Wizard)
Windows can check online for a solution to the problem
details"
Problem signature:
Problem Event Name:    APPCRASH
Application Name:    Acrobat.exe
Application Version:    9.0.0.332
Application Timestamp:    4850eb76
Fault Module Name:    MakeAccessible.api
Fault Module Version:    9.0.0.332
Fault Module Timestamp:    4850e54e
Exception Code:    c0000005
Exception Offset:    000e1059
OS Version:    6.1.7600.2.0.0.256.1
Locale ID:    1033
Additional Information 1:    0a9e
Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
Additional Information 3:    0a9e
Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
===============================
===============================
SYSTEM INFORMATION
=========================
System Parameters
Available Physical Memory: 1429660 KB
Available Virtual Memory: 1912212 KB
BIOS Version: DELL   - 42302e31
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Version: 8.00.7600.16385 (win7_rtm.090713-1255)
    Creation Date: 2009/07/13
    Creation Time: 4:43:32 PM
Default Mail: Microsoft Office Outlook
    mapi32.dll
    Version: 1.0.2536.0 (win7_rtm.090713-1255)
Graphics Card: Intel(R) G33/G31 Express Chipset Family
    Version: 8.14.10.1930
    Check: Not Supported
Installed Acrobat: C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat.exe
    Version: 9.0.0.2008061200
    Creation Date: 2008/06/12
    Creation Time: 2:25:18 AM
Installed Acrobat: C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.exe
    Version: 9.3.2.163
    Creation Date: 2010/04/03
    Creation Time: 10:57:52 PM
Locale: English (United States)
Monitor:
    Name: Intel(R) G33/G31 Express Chipset Family
    Resolution: 1024 x 768 x 75
    Bits per pixel: 32
OS Manufacturer: Microsoft Corporation
OS Name: Microsoft Windows Vista
OS Version: 6.1.7600
Page File Space: 4194303 KB
Processor: x86 Family 6 Model 23 Stepping 7 GenuineIntel ~2493 Mhz
System Name: DELLINSPIRON
Temporary Directory: C:\Users\alan\AppData\Local\Temp\
Time Zone: Pacific Standard Time
Total Physical Memory: 2097151 KB
Total Virtual Memory: 2097024 KB
User Name: alan
Windows Directory: C:\Windows
Installed Plugins
=================
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\Annots.api
    Version: 9.0.0.2008061200
    Creation Date: 2008/06/12
    Creation Time: 1:59:50 AM
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\EScript.api
    Version: 9.0.0.2008061200
    Creation Date: 2008/06/12
    Creation Time: 2:05:18 AM
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\PPKLite.api
    Version: 9.0.0.0
    Creation Date: 2008/06/12
    Creation Time: 2:08:24 AM
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\SendMail.api
    Version: 9.0.0.2008061200
    Creation Date: 2008/06/12
    Creation Time: 2:17:10 AM
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\plug_ins\Updater.api
    Version: 9.0.0.2008061200
    Creation Date: 2008/06/12
    Creation Time: 2:00:30 AM

To go along with Michael's suggestion, something like AA9.2 is needed for X64 systems I think. Also, be careful. Acrobat is not licensed for use on a server. Using it as a user is fine, but not as a server application. Read the license carefully.

Adobe Acrobat 9.0 has stopped working

I have just downloaded and installed adobe acrobat 9.0 on a Windows Server 2008. Installl process went find. When starting the program it eventually wil give me the error "Adobe Acrobat 9.0 has stopped working". I get an option to find a solution on the net or shut down. This is a 64 bit system.

To go along with Michael's suggestion, something like AA9.2 is needed for X64 systems I think. Also, be careful. Acrobat is not licensed for use on a server. Using it as a user is fine, but not as a server application. Read the license carefully.

File - Create PDF Portfolio causes Adobe Acrobate 9.0 to stop working. How can I fix this?

File -> Create PDF Portfolio causes Adobe Acrobate 9.0 to stop working. How can I fix this?

Have you done the updates to AA9? It is currently at 9.5.5.

"Adobe Premiere Pro CS6 has stopped working" but was working fine a week ago...

On my desktop (Dell XPS 8300), I keep getting the error message "Adobe Premiere Pro CS6 has stopped working" when openng up a previously created project or trying to create a new one in Premiere Pro CS6.
On my laptop (MS Surface Pro 2), I can load projects and edit them, but I cannot export media. When I try, it just sits there and does nothing. I've also tried sending it to Media Encoder, but that doesn't help either. Sometimes, it crashes too.
I'm running Windows 8.1 on both with the latest updates installed.
Oddly, this started roughly around the same time on both computers.
I've tried uninstalling and re-installing, but that didn't help.
I've run the Windows troubleshooter and that didn't help either.
I've tried running as an administrator, and running the program in compatibility mode for Windows 8, 7 and Vista - that doesn't solve the issue either.
At this point, I can't do any work and am even considering paying for CC even though I just dropped $700 on CS6 last year, but I'm wondering if that would even solve the issue, or if the CC version would also not work...

>started roughly around the same time on both computers
Most likely cause is a Windows update that changed "something" about the video system
Check the vendor site (NOT Windows update) for a newer video driver
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

Adobe Premiere Pro CS6 has stopped working when importing music (Windows 8)

I have a problem with Adobe premiere Pro CS6 on windows 8. When I use Premiere Pro CS6 for the first time, it's doesn't have any problem, but now I can't import music to Premiere Pro CS6 and it's say ''Adobe Premiere Pro CS6 has stopped working'', I don't know what should I do. How to fix it ?

>started roughly around the same time on both computers
Most likely cause is a Windows update that changed "something" about the video system
Check the vendor site (NOT Windows update) for a newer video driver
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

Adobe Media Core CS6 has stopped working

Hi Folks,
I'm running Adobe Creative suite CS6 on Windows 7, Dell T7600 with 64G RAM. Quicktime Pro 7.74, up to date.
When I try to export a sequence using Quicktime as the Export format, I get the error, 'Adobe Media Core CS6 has stopped working'
Here are the details:
Problem signature:
Problem Event Name:                        APPCRASH
Application Name:                             Adobe QT32 Server.exe
Application Version:                           6.0.5.0
Application Timestamp:                     5211c5c2
Fault Module Name:                          QuickTimeH264.qtx
Fault Module Version:                        7.74.80.86
Fault Module Timestamp:                  5180f338
Exception Code:                                  c0000005
Exception Offset:                                001f371d
OS Version:                                          6.1.7601.2.1.0.256.48
Locale ID:                                             6153
Additional Information 1:                  0a9e
Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789
Additional Information 3:                  0a9e
Additional Information 4:                  0a9e372d3b4ad19135b953a78882e789
I suspect this could be related to Quicktime.
Any help is much appreciated.
Thanks
Ken

More information needed for someone to help... click these links and provided the requested information
-http://forums.adobe.com/message/4200840
-http://forums.adobe.com/thread/416679

Adobe Media Core CS6 has stopped working (Premiere Pro Family CS6)

I have recently upgraded my computer to better run Premiere and Encore but have now encountered the error "Adobe Media Core CS6 has stopped working". The program will then boot even after I choose either of the two options that say they should close the program. They both seem to run fine after getting past the error but I would rather not have to see it everytime and know that something is amis. I have tried uninstalling and reinstalling Quicktime like some other users have suggested but I think my problem may lie elsewhere. Can anyone help me out?
Problem Event Name:
APPCRASH
Application Name:
Adobe QT32 Server.exe
Application Version:
6.0.1.0
Application Timestamp:
5043716a
Fault Module Name:
cwalsp.dll
Fault Module Version:
2.8.13.1
Fault Module Timestamp:
4f33e357
Exception Code:
c0000005
Exception Offset:
00017914
OS Version:
6.1.7601.2.1.0.256.1
Locale ID:
1033
Additional Information 1:
0a9e
Additional Information 2:
0a9e372d3b4ad19135b953a78882e789
Additional Information 3:
0a9e
Additional Information 4:
0a9e372d3b4ad19135b953a78882e789

cwalsp.dll
Find out where that's coming from and what it does, then reinstall or uninstall the program it came with. Pertinent information suggests that this may be a DLL of a DRM client for games that interferes with local ports...
Mylenium

Adobe Premiere Pro CS6 has stopped working

I have brand new Samsung 5 series laptop
Windows 8
Intel core i7
Radeon Graphics AMD
AMD HD8750M gDD3 2Go_Dual
8 Go (DDR3 1600MHz/4Go*2)
1T
I open Adobe Premiere Pro CS6. I import a .mov file. I move the .mov file into the next box and a message pops up saying "Adobe Premiere Pro CS6 has stopped working"
Then Adobe Premiere Pro CS6 closes.
Help Please

This was patch week for Microsoft... if you let Windows update, you MAY need to check your graphics adapter driver
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

"Adobe Media Core CS6 has stopped working" error.

I have had Premiere Elements 11, Photoshop Elements and LR 4 installed for over a year on my Windows 7 computer. Over the last couple months, within a few minutes of turning on my computer I get an error that Adobe Media Core CS6 has stopped working. It seems like this might be related to Premiere but I have not been able to find a solution. This occurs even if I have not run any of my installed programs. Any suggestions what is causing this and how to fix it?

I had not saved the detail files earlier today (it appears they disappear on a restart), but did a shutdown/startup a short time ago and had a recurrence again. (Although two subsequent cycles did not generate the error.) I saved the files and the .xml file indicates the parent process was Elements 11 Organizer this time, not LR4.
I had been living with this problem for a while, one of the set of saved error file sets was from 5/1. I don't recall for sure if that was from the first occurrence of the error, but I decided to look for other programs installed just before that time. I see that Adobe Creative Cloud was installed the day before, 4/30. I don't recall how/why that was installed since I don't have any Cloud products. Also installed on 4/30 were three Microsoft Visual C++ Redistributable files, which show installation times one minute before the Creative Cloud installation, so I assume they are part of the Cloud installation. The next most recent (before 5/1) installed program was Smith Micro Anime Studio Pro 9.5, which was installed on 4/29.
The firewall settings have not changed. I was in a chat with my ISP when the problem occurred this afternoon, but not during the latest occurrence. I don't recall any updates since 6/24. I believe the error had occurred every time I started my computer before the Firewall changes, but it seems to be more sporadic now.
I will see what else I can come up with tomorrow since it is getting late. I wanted to get this all down before I lost my thoughts.
Update 7/5:
I have more information, but still no solution.
I found this thread Adobe Media Core CS6 has stopped working related to the same error, but it had no solution. The error did not occur when I exited PS Elements or Premiere Elements as it did for that person.
I also found Adobe media core cs6 stopped working......??? and tried the steps to rebuild the Photoshop Elements editor preferences file, but no success.
I had noticed that Adobe Creative Cloud was installed the day before, so I uninstalled it. Error still occurred.
I installed a different firewall (Zone Alarm Free) and disabled Windows Defender, error still occurs.
Uninstalled Anime Studio Pro (that had been installed a couple days before, error still occurred.
I will provide more updates as I try more changes.
Update 7/20:
More things I tried:
Repaired quicktime via control panel, did not fix
Uninstalled quicktime, error did not recur
I noticed that there remained a plug-ins folder in the quicktime folder, so I renamed it.
Reinstalled quicktime from Apple site on 7/12 and the CS6 error has not recurred.
Additional info not directly related to original question, but occurred afterwards.
I don't think it is related, but a few days later started getting a small blank MFC CTxfiHlp window upon windows startup. I haven't resolved that yet, but it is related to my Creative XFi sound card.
I also noted when I reinstalled Anime Studio Pro that the readme contains a warning that 64 bit windows does not support quicktime; that I should use the 32 bit version of their software.
I installed the latest Creative sound card software, but started getting lockups. Still working on this, but the original problem seems to be solved.
The only other thing I can think of is that iTunes software had been installed, but I removed it. It is possible that caused a problem with quicktime??
Anyway, the removal of quicktime (including the Plug Ins) and re-install did resolve my problem.

Adobe design premium cs3 suddenly stopped working

hi - my adobe design premium cs3 suddenly stopped working. i tried uninstalling and reinstalling but it won't let me. it goes through the motions and in the end only adobe reader gets installed. it says component install fail but doesn't give a reason. is there something that can be done? thank you!

Hi Gscarlis,
Follow the steps mentioned below
Disconnect your Internet connection by disconnecting the cable or by turning off Wi-Fi.
Relaunch the Adobe application.
When the registration prompt appears, select "Never Register."
Connect to the Internet.
Let me know if it helps,
Thanks!
Eshant

Why has my licence key for cs6 suddenly stopped working

I have a valid licence key for CS6 which has been working successfully but suddenly stopped working. I have uninstalled (couldn't deactivate) and reinstalled. Still message says serial number is invalid.
Can anyone help?

Same crap seems to happen to many more people.
No response from Adobe so far

Adobe Acrobat 8.0 Suddenly Not Working....

Adobe Acrobat 8.0 has been working fine on my PC for months. Then late in the day Tuesday, November 9th, I have a problem. When I got to open the program, I get the message "Adobe Acrobat 8 has encountered a problem and needs to close. We are sorry for the inconvenience." When I try to open the program, I see the top menu and then it stalls. A few seconds later is when I get the message.
I have gotten this message before usually after I've tried opening a bad file or something. Usually Acrobat is OK after I try and open up another file or just the program itself. This time that is not working. I turned my PC completely off and then powered it back on and it still will not run (still getting the "Adobe Acrobat 8 has encountered a problem and needs to close. We are sorry for the inconvenience." message).
I did notice that there was some kind of update notification coming through on Tuesday but I didn't install it. I just closed the notice down. It was shortly afterwards that I found I could not open Acrobat 8. I opened up Adobe Reader and saw that there was an update for Acrobat 8 available. I DID the update but it is still not running.
Nothing on the Internet seems to help. I've checked the compatibility box, unchecked it to no avail. Any answers to this? If I need to provide additional information, I'll be happy to give it.
Thank you for any assistance you can provide. I use this program a LOT.

UPDATE: After a LOT of runaround, a "tech" person where I work got Acrobat 8 to work without getting the "Adobe Acrobat 8.0 has encountered a problem..." message. Alas, this was not the end of my headache.
When Adobe Acrobat was working well (just two short days ago), when I needed to scan a document I would select CREATE PDF then FROM SCANNER and the Acrobat Scan pop-up screen would appear. I would see my network scanner which is a Ricoh model number IS330DC and that model number is what I would see next to the Scanner: box on the Adobe Scan pop-up screen.
After they re-installed Adobe 8, I could see this scanner listed but when I select it, after a couple of seconds I get a message that says:
Twain Driver Ver.3
9745:
Error has occurred in the scanner
After I press OK I get this message:
Adobe could not communicate to this device
So the tech guy goes to the Ricoh site, gets the drivers for the scanner, deletes the old ones that were on my C:\ drive and reinstalls these new ones.
And it still didn't work.
THEN the tech guy logs onto my PC using his account (which I think has more "rights" like an administrator than I do). He goes through the same process as I've written above (uninstalls Adobe 8, reinstalls it. Does the same with the Ricoh drivers for the IS330DC model). He then goes to do a scan and voila: it works fine. Just as it did before.
BUT then when I log back onto my PC using my login ID, it doesn't work. I get the same messages that I got before about the 9745: Error and such.
Now the tech thinks that it has to do with my User ID (or my account). He wants to create another account on my PC (and move all my C:\ data to it). This will take a long time and I hate it when tech people do this kind of thing because I invariably lose something that I really need. And he can't guarantee that this will work. The last thing he'll do after this is give me a new PC. Great -- all of this because of a seemingly minor Adobe Acrobat problem?
If I got to another person's PC and login using my ID and password, I am able to use Adobe Acrobat and the scanner with no problems.
Does anyone have any idea how this might be fixed without having to resort to (what I think are) my tech guy's drastic measures?

Adobe Media Care CS6 has stopped working and I can't find anyone who can help me.

My newly bought Adobe Premier program has stopped working properly, and noone from Adobe seems to care!!
They prefer to have their customers spend hours searching endless forums to giving aid and assistance where needed!!!

If you have Premiere ELEMENTS this is the right forum... and see below
If you have Premiere PRO CS6 you need http://forums.adobe.com/community/premiere?view=discussions
Questions to answer about Premiere Elements
From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
•What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 9 with the 9.0.1 update).
•What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac".
•Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
•What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
•If you are getting error message(s), what is the full text of the error message(s)?
•What were you doing when the problem occurred?
•What other software are you running?
•Tell us about your computer hardware. How much RAM is installed? How much free space is on your system (C:) drive?
•Has this ever worked before? If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.? Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
And some other questions...
•What are you editing, and does your video have a red line over it BEFORE you do any work?
•Have you viewed the tutorial links at http://forums.adobe.com/thread/1275830 page?
•Which version of Quicktime do you have installed?

My Adobe Acrobat X (CS6) suddenly stopped working!

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