Services of all the databases goes down

Hi ,
2 days back, Services of all the databases goes down on one of the PROD server.
When i tried to start the services using SRVCTL command .
I was getting the error below.
oracle@shbaorc07b bin]$ srvctl status database -d EDW
PRKH-1010 : Unable to communicate with CRS services.
[Communications Error(Native: prsr_initCLSS:[3])]
PRKO-2005 : Application error: Failure in getting Cluster Database Configuration for: EDWX
PRKC-1056 : Failed to get the hostname for node + PRKH-1010 + prsr_initCLSS
after this error, i came to know that there is some problem with the services.
When i try to start the crs services, was not able to start the services
as a root user user,
I run the below command.
crsctl start crs
to my surprise the services of crs was not coming up,
Finally I have to start the server and all the cluster services came up.
I want to find out why this was happen, i need to find the bottle neck so this should not happen again as this is a PROD server and lots of prod database are residing on this server.
Please find crsd.log below.
2010-04-22 15:38:22.361: [ CRSRES][1539545408]0ora.shbaorc07b.LISTENER_UC4XPRD2.lsnr failed on shbaorc07b relocating.
2010-04-22 15:38:22.397: [ CRSRES][1539545408]0Cannot relocate ora.shbaorc07b.LISTENER_UC4XPRD2.lsnrStopping dependents
2010-04-22 15:38:22.407: [ CRSRES][1539545408]0StopResource: setting CLI values
2010-04-22 15:38:27.318: [ CRSAPP][1539545408]0CheckResource error for ora.shbaorc07b.LISTENER_CTLGPRD2.lsnr error code = 1
2010-04-22 15:38:27.321: [ CRSRES][1539545408]0In stateChanged, ora.shbaorc07b.LISTENER_CTLGPRD2.lsnr target is ONLINE
2010-04-22 15:38:27.322: [ CRSRES][1539545408]0ora.shbaorc07b.LISTENER_CTLGPRD2.lsnr on shbaorc07b went OFFLINE unexpectedly
2010-04-22 15:38:27.322: [ CRSRES][1539545408]0StopResource: setting CLI values
2010-04-22 15:38:27.336: [ CRSRES][1539545408]0Attempting to stop `ora.shbaorc07b.LISTENER_CTLGPRD2.lsnr` on member `shbaorc07b`
one more strange thing happen while restarting the 2nd server, the first server also restarted.
Please help me regarding this?
Thanks in advance.

Hi,
Thanks.
please find the OS version
Linux shbaorc07a.corp.shire.com 2.6.18-53.1.14.el5 #1 SMP Tue Feb 19 07:18:46 EST 2008 x86_64 x86_64 x86_64 GNU/Linux
database version:
10.2.0.4.0
Node 2:
[    CSSD]2010-04-22 19:41:19.438 [1273047360] >TRACE: clssgmCleanupGrocks: cleaning up grock IGDPAXPRDALL type 2
[    CSSD]2010-04-22 19:41:19.438 [1273047360] >TRACE: clssgmCleanupOrphanMembers: cleaning up remote mbr(1) grock(IGDPAXPRDALL) birth(2/0)
[    CSSD]2010-04-22 19:41:19.438 [1273047360] >TRACE: clssgmCleanupGrocks: cleaning up grock IGGMCXPRDALL type 2
[    CSSD]2010-04-22 19:41:19.438 [1273047360] >TRACE: clssgmCleanupGrocks: cleaning up grock IGEASYPRDALL type 2
[    CSSD]2010-04-22 19:41:19.438 [1273047360] >TRACE: clssgmCleanupOrphanMembers: cleaning up remote mbr(1) grock(IGEASYPRDALL) birth(2/0)
[    CSSD]2010-04-22 19:41:19.438 [1273047360] >TRACE: clssgmCleanupGrocks: cleaning up grock IGCTRMPRDALL type 2
[    CSSD]2010-04-22 19:41:19.438 [1273047360] >TRACE: clssgmCleanupOrphanMembers: cleaning up remote mbr(1) grock(IGCTRMPRDALL) birth(2/0)
[    CSSD]2010-04-22 19:41:19.439 [1273047360] >TRACE: clssgmCleanupGrocks: cleaning up grock IGEDWXPRDALL type 2
[    CSSD]2010-04-22 19:41:19.439 [1273047360] >TRACE: clssgmCleanupGrocks: cleaning up grock IGNUSBPRDALL type 2
[    CSSD]2010-04-22 19:41:19.439 [1273047360] >TRACE: clssgmCleanupGrocks: cleaning up grock IGETLXPRDALL type 2
[    CSSD]2010-04-22 19:41:19.439 [1273047360] >TRACE: clssgmCleanupOrphanMembers: cleaning up remote mbr(1) grock(IGETLXPRDALL) birth(2/0)
[    CSSD]2010-04-22 19:41:19.439 [1273047360] >TRACE: clssgmCleanupGrocks: cleaning up grock IGCTXXPRDALL type 2
[    CSSD]2010-04-22 19:41:19.439 [1273047360] >TRACE: clssgmCleanupOrphanMembers: cleaning up remote mbr(1) grock(IGCTXXPRDALL) birth(2/0)
[    CSSD]2010-04-22 19:41:19.439 [1273047360] >TRACE: clssgmCleanupGrocks: cleaning up grock IGVVC30PRDALL type 2
[    CSSD]2010-04-22 19:41:19.439 [1273047360] >TRACE: clssgmCleanupGrocks: cleaning up grock IGVUM30PRDALL type 2
[    CSSD]2010-04-22 19:41:19.439 [1273047360] >TRACE: clssgmCleanupGrocks: cleaning up grock #CSS_CLSSOMON type 2
[    CSSD]2010-04-22 19:41:19.439 [1273047360] >TRACE: clssgmCleanupOrphanMembers: cleaning up remote mbr(1) grock(#CSS_CLSSOMON) birth(2/0)
[    CSSD]2010-04-22 19:41:19.445 [1273047360] >TRACE: clssgmEstablishConnections: 3 nodes in cluster incarn 5
[    CSSD]2010-04-22 19:41:19.449 [1231087936] >TRACE: clssgmPeerListener: connects done (3/3)
[    CSSD]2010-04-22 19:41:19.449 [1273047360] >TRACE: clssgmEstablishMasterNode: MASTER for 5 is node(3) birth(1)
[    CSSD]2010-04-22 19:41:19.458 [1231087936] >TRACE: clssgmHandleDBDone(): src/dest (3/65535) size(72) incarn 5
[    CSSD]CLSS-3000: reconfiguration successful, incarnation 5 with 3 nodes
[    CSSD]CLSS-3001: local node number 2, master node number 3
[    CSSD]2010-04-22 19:41:19.458 [1273047360] >TRACE: clssgmReconfigThread: completed for reconfig(5), with status(1)
[    CSSD]2010-04-22 19:49:20.816 [1189128512] >TRACE: clssnmConnComplete: probe from node 1, your version: 10.2.1.2
, support PENDINA: 1
[    CSSD]2010-04-22 19:49:20.816 [1189128512] >TRACE: clssnmConnComplete: MSGSRC 1, type 5, node 1, flags 0x0001, con 0x2aaab01abb00, probe (nil)
[    CSSD]2010-04-22 19:49:20.816 [1189128512] >TRACE: clssnmConnComplete: node 1, shbaorc07a, con(0x2aaab01abb00), probcon((nil)), ninfcon((nil)), node unique 1271962158, prev unique 0, msg unique 1271962158 node state 0
[    CSSD]2010-04-22 19:49:20.816 [1189128512] >TRACE: clssnmsendConnAck: node 1, node state 0
[    CSSD]2010-04-22 19:49:20.816 [1189128512] >TRACE: clssnmConnComplete: connecting to node 1 (con 0x2aaab01abb00), ninfcon (0x2aaab01abb00), state (0)
[    CSSD]2010-04-22 19:49:20.816 [1189128512] >TRACE: clssnmConnComplete: connected to node 1 (con 0x2aaab01abb00), ninfcon (0x2aaab01abb00), state (0), flag (1037)
[    CSSD]2010-04-22 19:49:20.927 [1262557504] >TRACE: clssnmDoSyncUpdate: Initiating sync 6
[    CSSD]2010-04-22 19:49:20.927 [1262557504] >TRACE: clssnmDoSyncUpdate: diskTimeout set to (57000)ms
[    CSSD]2010-04-22 19:49:20.927 [1262557504] >TRACE: clssnmSetupAckWait: Ack message type (11)
[    CSSD]2010-04-22 19:49:20.927 [1262557504] >TRACE: clssnmSetupAckWait: node(1) is ALIVE
[    CSSD]2010-04-22 19:49:20.927 [1262557504] >TRACE: clssnmSetupAckWait: node(2) is ALIVE
[    CSSD]2010-04-22 19:49:20.927 [1262557504] >TRACE: clssnmSetupAckWait: node(3) is ALIVE
[    CSSD]2010-04-22 19:49:20.927 [1262557504] >TRACE: clssnmSetupAckWait: node(4) is ALIVE
[    CSSD]2010-04-22 19:49:20.927 [1262557504] >TRACE: clssnmSendSync: syncSeqNo(6)
[    CSSD]2010-04-22 19:49:20.927 [1189128512] >TRACE: clssnmHandleSync: diskTimeout set to (57000)ms
[    CSSD]2010-04-22 19:49:20.927 [1262557504] >TRACE: clssnmWaitForAcks: Ack message type(11), ackCount(4)
[    CSSD]2010-04-22 19:49:20.927 [1189128512] >TRACE: clssnmHandleSync: Acknowledging sync: src[2] srcName[shbaorc07b] seq[1] sync[6]
6911,1 99%
node 1:
[    CSSD]2010-04-22 18:56:00.996 [1189128512] >USER: clssnmHandleUpdate: SYNC(4) from node(4) completed
[    CSSD]2010-04-22 18:56:00.996 [1189128512] >USER: clssnmHandleUpdate: NODE 1 (shbaorc07a) IS ACTIVE MEMBER OF CLUSTER
[    CSSD]2010-04-22 18:56:00.996 [1189128512] >USER: clssnmHandleUpdate: NODE 2 (shbaorc07b) IS ACTIVE MEMBER OF CLUSTER
[    CSSD]2010-04-22 18:56:00.996 [1189128512] >USER: clssnmHandleUpdate: NODE 3 (shbaorc07c) IS ACTIVE MEMBER OF CLUSTER
[    CSSD]2010-04-22 18:56:00.996 [1189128512] >USER: clssnmHandleUpdate: NODE 4 (shbaorc07d) IS ACTIVE MEMBER OF CLUSTER
[    CSSD]2010-04-22 18:56:00.996 [1189128512] >TRACE: clssnmHandleUpdate: diskTimeout set to (200000)ms
[    CSSD]2010-04-22 18:56:01.008 [1273047360] >TRACE: clssgmReconfigThread: started for reconfig (4)
[    CSSD]2010-04-22 18:56:01.008 [1273047360] >USER: NMEVENT_RECONFIG [00][00][00][1e]
[    CSSD]2010-04-22 18:56:01.020 [1273047360] >TRACE: clssgmEstablishConnections: 4 nodes in cluster incarn 4
[    CSSD]2010-04-22 18:56:01.096 [1231087936] >TRACE: clssgmInitialRecv: (0x2aaab4001310) accepted a new connection from node 2 born at 4 active (4, 4), vers (10,3,1,2)
[    CSSD]2010-04-22 18:56:01.096 [1231087936] >TRACE: clssgmInitialRecv: conns done (4/4)
[    CSSD]2010-04-22 18:56:01.096 [1273047360] >TRACE: clssgmEstablishMasterNode: MASTER for 4 is node(3) birth(1)
[    CSSD]2010-04-22 18:56:01.138 [1231087936] >TRACE: clssgmHandleDBDone(): src/dest (3/65535) size(72) incarn 4
[    CSSD]CLSS-3000: reconfiguration successful, incarnation 4 with 4 nodes
[    CSSD]CLSS-3001: local node number 1, master node number 3
[    CSSD]2010-04-22 18:56:01.138 [1273047360] >TRACE: clssgmReconfigThread: completed for reconfig(4), with status(1)
[    CSSD]2010-04-22 19:40:00.531 [1231087936] >TRACE: clscsendx: (0x2aaab00fa3b0) Connection not active
[    CSSD]2010-04-22 19:40:00.531 [1231087936] >TRACE: clssgmSendClient: Send failed rc 6, con (0x2aaab00fa3b0), client (0x2aaab00fa6b0), proc ((nil))
[    CSSD]2010-04-22 19:40:19.410 [1231087936] >TRACE: clscsendx: (0x2aaab02acd00) Connection not active
[    CSSD]2010-04-22 19:40:19.410 [1231087936] >TRACE: clssgmSendClient: Send failed rc 6, con (0x2aaab02acd00), client (0x2aaab02ad7c0), proc ((nil))
[    CSSD]2010-04-22 19:40:19.410 [1231087936] >TRACE: clscsendx: (0x2aaab02ad570) Connection not active
[    CSSD]2010-04-22 19:40:19.410 [1231087936] >TRACE: clssgmSendClient: Send failed rc 6, con (0x2aaab02ad570), client (0x2aaab02af660), proc ((nil))
[    CSSD]2010-04-22 19:40:19.438 [1231087936] >TRACE: clscsendx: (0x2aaab0295780) Connection not active
[    CSSD]2010-04-22 19:40:19.438 [1231087936] >TRACE: clssgmSendClient: Send failed rc 6, con (0x2aaab0295780), client (0x2aaab02859f0), proc ((nil))
[    CSSD]2010-04-22 19:40:19.476 [1231087936] >TRACE: clscsendx: (0x2aaab029d150) Connection not active
[    CSSD]2010-04-22 19:40:19.476 [1231087936] >TRACE: clssgmSendClient: Send failed rc 6, con (0x2aaab029d150), client (0x2aaab029dbb0), proc ((nil))
[    CSSD]2010-04-22 19:40:19.476 [1231087936] >TRACE: clscsendx: (0x2aaab029d890) Connection not active
[    CSSD]2010-04-22 19:40:19.476 [1231087936] >TRACE: clssgmSendClient: Send failed rc 6, con (0x2aaab029d890), client (0x2aaab029e1b0), proc ((nil))
[    CSSD]2010-04-22 19:40:19.707 [1231087936] >TRACE: clscsendx: (0x2aaab02cdb30) Connection not active
[    CSSD]2010-04-22 19:40:19.707 [1231087936] >TRACE: clssgmSendClient: Send failed rc 6, con (0x2aaab02cdb30), client (0x2aaab02cdf60), proc ((nil))
[    CSSD]2010-04-22 19:40:19.710 [1231087936] >TRACE: clscsendx: (0x2aaab02ca9e0) Connection not active
please help me on this.
Thanks
Edited by: user646034 on Apr 26, 2010 1:13 AM

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