Session Timeouts issue massively frustrating

I am getting session timeouts when logged into my netmail & trying to compose emails. It happens constantly, sometimes immediately after logging in, sometimes 5 minutes into a session, sometimes 2 minutes into a session. It is completely random timing-wise. It kicks me all the way back out to the login and I've lost whatever I've done since the last "save to draft".
It is extremely frustrating as you can't even get a simple 10-15 line email drafted without losing work and having to log back in.
This issue appears to be intermittent as I've had this problem off and on for months now. It will happen for a while, then stop, then start happening again.
As a software developer by trade, I suspect someone is occassionally re-introducing the bug by using an old peice of code as a baseline, which then eventually gets fixed, only to have that same developer re-introduce the bug again later. I noticed this issue beginning when Verizon switched over to this newer netmail system from the old one (maybe a year or so ago?).
I'm running on IE 7, in an environment where my browser and/or network does not change so the intermittent issues can't be blamed on my environment.

Workflow #2:
Login to my account
Click view all email
Open Drafts Folder
Open draft email response
Select "Send" to send email (total in session time of 30 seconds)
On screen reload, where I would expect to see some sort of indication that my email was successfully sent, instead the system throws session time out message and kicks me out.
I have no idea if my email was successfully sent or not.
Workflow #3:
Login to my account
Click view all email
Attempted to open the first new email in my inbox (total time in session <15 seconds)
System throws session timeout error and kicks me out to the main login.
There is obviously something going on with your session holding code. The session variable is not being passed correctly or something but it's very, very frustrating to spend 30-45 minutes trying to type out a couple of lines, particularly when you have multiple important activities going on that you need to respond too via email.

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    #LoadModule buffer_module modules/mod_buffer.so
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    #LoadModule request_module modules/mod_request.so
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    #LoadModule substitute_module modules/mod_substitute.so
    #LoadModule sed_module modules/mod_sed.so
    #LoadModule charset_lite_module modules/mod_charset_lite.so
    #LoadModule deflate_module modules/mod_deflate.so
    #LoadModule xml2enc_module modules/mod_xml2enc.so
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    LoadModule mime_module modules/mod_mime.so
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    #LoadModule log_debug_module modules/mod_log_debug.so
    #LoadModule log_forensic_module modules/mod_log_forensic.so
    #LoadModule logio_module modules/mod_logio.so
    #LoadModule lua_module modules/mod_lua.so
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    #LoadModule unique_id_module modules/mod_unique_id.so
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    LoadModule proxy_connect_module modules/mod_proxy_connect.so
    LoadModule proxy_ftp_module modules/mod_proxy_ftp.so
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    LoadModule proxy_fcgi_module modules/mod_proxy_fcgi.so
    LoadModule proxy_scgi_module modules/mod_proxy_scgi.so
    #LoadModule proxy_fdpass_module modules/mod_proxy_fdpass.so
    LoadModule proxy_wstunnel_module modules/mod_proxy_wstunnel.so
    LoadModule proxy_ajp_module modules/mod_proxy_ajp.so
    LoadModule proxy_balancer_module modules/mod_proxy_balancer.so
    LoadModule proxy_express_module modules/mod_proxy_express.so
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    #LoadModule session_cookie_module modules/mod_session_cookie.so
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    #LoadModule info_module modules/mod_info.so
    #LoadModule suexec_module modules/mod_suexec.so
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    #LoadModule cgi_module modules/mod_cgi.so
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    LoadModule negotiation_module modules/mod_negotiation.so
    LoadModule dir_module modules/mod_dir.so
    #LoadModule imagemap_module modules/mod_imagemap.so
    #LoadModule actions_module modules/mod_actions.so
    #LoadModule speling_module modules/mod_speling.so
    LoadModule userdir_module modules/mod_userdir.so
    LoadModule alias_module modules/mod_alias.so
    #LoadModule rewrite_module modules/mod_rewrite.so
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    Last edited by arch_on_pi (2014-05-18 21:33:24)

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    Get the "Session Timeout" on everything associated with mail. Can access my home phone and dsl account profiles but zip on netmail on the "new" or even  "classic" views.  Get the pop-up to log back in and I do so, but NADA.  Cleared cookies and history frlom both Firefox and IE8 and restarted. Disabled Norton 360.  Nothing works.
    I don't access netmail often, but I am on a biz trip this week.  It's not the server.  I can send/receive on this account on both an iPhone and the work Blackberry and just did test msgs on both a few minutes ago.  But I need the netbook to send a couple of large word and excel files.
    So for my 1st post I am thinking about raising the **bleep** flag on Verizon since 2 calls and a chat runaround got me nowhere today. They are basically indifferent or uninformed.
    So are there any issues with Win7 (mine is still the starter version on the netbook) or is the site just down today?  Or am I an idiot missing something that's very obvious ? Which is entirely possible.
    Trout

    I have been having the same problem.  Never happened until a few months ago, and now happens all the time - once it times out once, that's it for the rest of the day, every subsequent login is immediately logged out again.
    Can anyone explain to me the purpose of having "the community" ask each other how to solve this problem, when clearly it is a Verizon website issue?

  • Session Timeout - Process as a webservice

    Hi ,
    I am using ALBPM v5.7.
    In this we are exposing our process as webservice.
    We are Invoking these webservice methods from portal deployed in BEA Weblogic Server,
    The procedure we are following is , starting the session and then invoking our methods -- method1 and method2.
    But , After invoking method1, In the portal, we are waiting for five minutes and then trying to invoke method2 of BPM using the same session,
    When we do this, It is throwing an exception,
    Invalid Session.
    We observed that if we invoke method2 before five minutes then it is working fine.
    So do we have any session timeout for the BPM Process, when we expose our process as a webservice.
    If so , could you please help me in resolving this issue?
    Thanks & Regards,
    Krishnaveni.

    Just input paramters inside the Begin Activity...
    Right Click on the Process and open Process Web-Service and add a Web-Service to it..
    Then start the engine in Studio..
    And then click on Launch Deployed WebServices Webapp..
    And you would get the endpoint..

  • Session Timeouts accessing data from Xcelsius

    I am running Business Objects XI R2 SP2 and running Xcelsius 2008 FP1.
    Basically within my models i use LiveOffice to refresh the initial data used within the models and then I use QaaWS to use certain drill through parameters to retrieve more detailed information.
    All this works fine and returns all the data i need, but i get session errors when accessing the models from Infoview.
    When i log into Infoview, i can run 1 model fine and do all the necessary refreshes and further drill downs without any trouble, but when i close the model down and try to go into the next model i get the following error message;
    Your webintelligence session has timeed out WIS: 30553.
    NOw i have updated all the setting i know of eg;
    1) Webi report server timeout in server properties
    2) Configured the command line of the webi report server in CCM to include the timeout parameter.
    3) Web.xml file has been amended to increase the session timout
    4) Web.xml file has been amended to uncomment the listener settings
    5) i have even updated the session timeout on the Tomcat server (tomcat\conf\web.xml)
    Has anyone any other ideas as i can not access the models.
    I know this is not related to Webi reports, as i can fresh reports and open up other reports without any issues, so i think it must be related to Xcelsius in soem way.
    Any help will be gratefully received.
    Anthony
    Edited by: Anthony Jones on Mar 12, 2009 12:32 PM

    Hey thanks a lot your code worked!!
         I wrote it in my procedure and ran it through my job.Its working as needed now.
         I analysed what your code does. Let me know if I'm right or wrong
         The view apex_activity_log is based on query like
         SELECT * FROM wwv_flow_activity_log
    WHERE security_group_id = (SELECT wwv_flow.get_sgid
    FROM DUAL
    WHERE ROWNUM = 1);
    What i understand is when i run query in toad it gets null value in above where clause so my below query doesnot retrieve any data.
         But when i set security_group_id it gets some value through wwv_flow.get_sgid and my query retrieves the data for my app_id
         SELECT l.userid,
    a.application_name,
    l.step_id page_no,
    l.TIME_STAMP,
    l.ir_report_id,
    l.elap,
    l.session_id,
    l.ip_address
    FROM apex_activity_log l, apex_applications a
    WHERE l.flow_id = a.application_id
    AND l.flow_id = 200; --app_id
    Can u pls explain me what is security_group_id and its significance??Are workspace_id and security_group_id same??

  • ISE 1.1 - switch ignores "Session-Timeout"

    hi all,
    I'm playing around with ISE guest service and have some difficulty with Time Profiles.
    After guest logs in, Radius attributes are sent to the switch (3750G) one of them is Session-Timeout which should be similar to 1h (DefaultOneHour)
    According to ISE logs and switch debugs, ISE did it well and this attribute was sent  but it seems that the switch simply ignores it.
    May 24 07:03:11.658: %SEC-6-IPACCESSLOGP: list ACL-DEFAULT denied udp 10.1.100.194(1029) -> 10.1.100.2(389), 1 packet19:46:57: RADIUS: COA  received from id 36 10.1.100.6:64700, CoA Request, len 18319:46:57: RADIUS/DECODE: parse unknown cisco vsa "reauthenticate-type" - IGNORE19:46:57: RADIUS/ENCODE(00000000):Orig. component type = Invalid19:46:57: RADIUS(00000000): sending19:46:57: RADIUS(00000000): Send CoA Ack Response to 10.1.100.6:64700 id 36, len 3819:46:57: RADIUS:  authenticator 0B 30 6E 9B DF 97 0D A0 - D9 8B A5 5A 11 39 3E 4119:46:57: RADIUS:  Message-Authenticato[80]  18 19:46:57: RADIUS:   11 42 82 E2 52 68 DF 28 CD 43 AE 88 0C 5D 91 10            [ BRh(C]]19:46:57: RADIUS/ENCODE(00000026):Orig. component type = Dot1X19:46:57: RADIUS(00000026): Config NAS IP: 0.0.0.019:46:57: RADIUS(00000026): Config NAS IPv6: ::19:46:57: RADIUS/ENCODE(00000026): acct_session_id: 2719:46:57: RADIUS(00000026): sending19:46:57: RADIUS/ENCODE: Best Local IP-Address 10.1.100.1 for Radius-Server 10.1.100.619:46:57: RADIUS(00000026): Send Access-Request to 10.1.100.6:1812 id 1645/25, len 26719:46:57: RADIUS:  authenticator 6D 92 DC 77 87 47 DA 8E - 7D 6B DD DD 18 BE DC 3319:46:57: RADIUS:  User-Name           [1]   14  "0016d329042f"19:46:57: RADIUS:  User-Password       [2]   18  *19:46:57: RADIUS:  Service-Type        [6]   6   Call Check                [10]19:46:57: RADIUS:  Vendor, Cisco       [26]  31 19:46:57: RADIUS:   Cisco AVpair       [1]   25  "service-type=Call Check"19:46:57: RADIUS:  Framed-IP-Address   [8]   6   10.1.100.194 19:46:57: RADIUS:  Framed-MTU          [12]  6   1500 19:46:57: RADIUS:  Called-Station-Id   [30]  19  "00-24-F9-2D-83-87"19:46:57: RADIUS:  Calling-Station-Id  [31]  19  "00-16-D3-29-04-2F"19:46:57: RADIUS:  Message-Authenticato[80]  18 19:46:57: RADIUS:   AD EB 99 4A F2 B9 4E BB 2E B3 E2 04 BE 5B 0C 72             [ JN.[r]19:46:57: RADIUS:  EAP-Key-Name        [102] 2   *19:46:57: RADIUS:  Vendor, Cisco       [26]  49 19:46:57: RADIUS:   Cisco AVpair       [1]   43  "audit-session-id=0A01280100000016043E0D23"19:46:57: RADIUS:  NAS-Port-Type       [61]  6   Ethernet                  [15]19:46:57: RADIUS:  NAS-Port            [5]   6   50107 19:46:57: RADIUS:  NAS-Port-Id         [87]  22  "GigabitEthernet1/0/7"19:46:57: RADIUS:  Called-Station-Id   [30]  19  "00-24-F9-2D-83-87"19:46:57: RADIUS:  NAS-IP-Address      [4]   6   10.1.100.1 19:46:57: RADIUS(00000026): Sending a IPv4 Radius Packet19:46:57: RADIUS(00000026): Started 5 sec timeout19:46:57: RADIUS: Received from id 1645/25 10.1.100.6:1812, Access-Accept, len 27219:46:57: RADIUS:  authenticator F1 5F 57 72 FD 80 95 20 - 46 47 B5 CE DF 63 6E 1A19:46:57: RADIUS:  User-Name           [1]   19  "[email protected]"19:46:57: RADIUS:  State               [24]  40 19:46:57: RADIUS:   52 65 61 75 74 68 53 65 73 73 69 6F 6E 3A 30 41  [ReauthSession:0A]19:46:57: RADIUS:   30 31 32 38 30 31 30 30 30 30 30 30 31 36 30 34  [0128010000001604]19:46:57: RADIUS:   33 45 30 44 32 33            [ 3E0D23]19:46:57: RADIUS:  Class               [25]  49 19:46:57: RADIUS:   43 41 43 53 3A 30 41 30 31 32 38 30 31 30 30 30  [CACS:0A012801000]19:46:57: RADIUS:   30 30 30 31 36 30 34 33 45 30 44 32 33 3A 69 73  [00016043E0D23:is]19:46:57: RADIUS:   65 2F 31 32 34 30 33 36 37 39 31 2F 32 39 37   [ e/124036791/297]19:46:57: RADIUS:  Session-Timeout     [27]  6   2940 19:46:57: RADIUS:  Termination-Action  [29]  6   0 19:46:57: RADIUS:  Message-Authenticato[80]  18 19:46:57: RADIUS:   26 46 2C B6 75 95 AF 37 E6 3B B1 CB F2 70 E0 8D           [ &F,u7;p]19:46:57: RADIUS:  Vendor, Cisco       [26]  72 19:46:57: RADIUS:   Cisco AVpair       [1]   66  "ACS:CiscoSecure-Defined-ACL=#ACSACL#-IP-Contractors-ACL-4fbcd736"19:46:57: RADIUS:  Vendor, Cisco       [26]  42 19:46:57: RADIUS:   Cisco AVpair       [1]   36  "profile-name=Microsoft-Workstation"19:46:57: RADIUS(00000026): Received from id 1645/2519:46:57: RADIUS/DECODE: parse unknown cisco vsa "profile-name" - IGNOREMay 24 07:03:19.132: %MAB-5-SUCCESS: Authentication successful for client (0016.d329.042f) on Interface Gi1/0/7 AuditSessionID 0A01280100000016043E0D23May 24 07:03:19.132: %AUTHMGR-7-RESULT: Authentication result 'success' from 'mab' for client (0016.d329.042f) on Interface Gi1/0/7 AuditSessionID 0A01280100000016043E0D23May 24 07:03:19.140: %EPM-6-POLICY_REQ: IP 10.1.100.194| MAC 0016.d329.042f| AuditSessionID 0A01280100000016043E0D23| AUTHTYPE DOT1X| EVENT APPLYMay 24 07:03:19.165: %EPM-6-AAA: POLICY xACSACLx-IP-Contractors-ACL-4fbcd736| EVENT DOWNLOAD-REQUEST19:46:57: RADIUS/ENCODE(00000000):Orig. component type = Invalid19:46:57: RADIUS(00000000): Config NAS IP: 0.0.0.019:46:57: RADIUS(00000000): sending19:46:57: RADIUS/ENCODE: Best Local IP-Address 10.1.100.1 for Radius-Server 10.1.100.619:46:57: RADIUS(00000000): Send Access-Request to 10.1.100.6:1812 id 1645/26, len 14419:46:57: RADIUS:  authenticator 1A 52 18 C5 25 A7 5C DC - 29 C9 5C 7C C5 B3 FC 5819:46:57: RADIUS:  NAS-IP-Address      [4]   6   10.1.100.1 19:46:57: RADIUS:  User-Name           [1]   38  "#ACSACL#-IP-Contractors-ACL-4fbcd736"19:46:57: RADIUS:  Vendor, Cisco       [26]  32 19:46:57: RADIUS:   Cisco AVpair       [1]   26  "aaa:service=ip_admission"19:46:57: RADIUS:  Vendor, Cisco       [26]  30 19:46:57: RADIUS:   Cisco AVpair       [1]   24  "aaa:event=acl-download"19:46:57: RADIUS:  Message-Authenticato[80]  18 19:46:57: RADIUS:   2B 6B 13 37 0D 25 11 E9 6A 56 35 D8 91 9F EF F0           [ +k7?jV5]19:46:57: RADIUS(00000000): Sending a IPv4 Radius Packet19:46:57: RADIUS(00000000): Started 5 sec timeoutMay 24 07:03:19.191: %SEC-6-IPACCESSLOGP: list ACL-DEFAULT denied tcp 10.1.100.194(2125) -> 10.1.100.6(8443), 1 packet19:46:57: RADIUS: Received from id 1645/26 10.1.100.6:1812, Access-Accept, len 35919:46:57: RADIUS:  authenticator 31 B0 73 93 CA 0E 5C 7C - 11 29 AA 57 6C A1 53 D819:46:57: RADIUS:  User-Name           [1]   38  "#ACSACL#-IP-Contractors-ACL-4fbcd736"19:46:57: RADIUS:  State               [24]  40 19:46:57: RADIUS:   52 65 61 75 74 68 53 65 73 73 69 6F 6E 3A 30 61  [ReauthSession:0a]19:46:57: RADIUS:   30 31 36 34 30 36 30 30 30 30 30 30 35 44 34 46  [0164060000005D4F]19:46:57: RADIUS:   42 44 44 44 33 37            [ BDDD37]19:46:57: RADIUS:  Class               [25]  49 19:46:57: RADIUS:   43 41 43 53 3A 30 61 30 31 36 34 30 36 30 30 30  [CACS:0a016406000]19:46:57: RADIUS:   30 30 30 35 44 34 46 42 44 44 44 33 37 3A 69 73  [0005D4FBDDD37:is]19:46:57: RADIUS:   65 2F 31 32 34 30 33 36 37 39 31 2F 32 39 38   [ e/124036791/298]19:46:57: RADIUS:  Termination-Action  [29]  6   1 19:46:57: RADIUS:  Message-Authenticato[80]  18 19:46:57: RADIUS:   80 EF 5B 80 76 F1 C9 37 0B 25 34 37 10 57 CC 44          [ [v7?47WD]19:46:57: RADIUS:  Vendor, Cisco       [26]  47 19:46:57: RADIUS:   Cisco AVpair       [1]   41  "ip:inacl#1=permit udp any any eq domain"19:46:57: RADIUS:  Vendor, Cisco SW3750-1# [26]  48 19:46:57: RADIUS:   Cisco AVpair       [1]   42  "ip:inacl#2=permit ip any host 10.1.100.6"19:46:57: RADIUS:  Vendor, Cisco       [26]  57 19:46:57: RADIUS:   Cisco AVpair       [1]   51  "ip:inacl#3=deny ip any 10.0.0.0 0.255.255.255 log"19:46:57: RADIUS:  Vendor, Cisco       [26]  36 19:46:57: RADIUS:   Cisco AVpair       [1]   30  "ip:inacl#4=permit ip any any"19:46:57: RADIUS(00000000): Received from id 1645/26May 24 07:03:19.216: %EPM-6-AAA: POLICY xACSACLx-IP-Contractors-ACSW3750-1#SW3750-1#SW3750-1#L-4fbcd736| EVENT DOWNLOAD-SUCCESSMay 24 07:03:19.216: %EPM-6-POLICY_APP_SUCCESS: IP 10.1.100.194| MAC 0016.d329.042f| AuditSessionID 0A01280100000016043E0D23| AUTHTYPE DOT1X| POLICY_TYPE Named ACL| POLICY_NAME xACSACLx-IP-Contractors-ACL-4fbcd736| RESULT SUCCESSMay 24 07:03:20.147: %AUTHMGR-5-SUCCESS: Authorization succeeded for client (0016.d329.042f) on Interface Gi1/0/7 AuditSessionID 0A01280100000016043E0D2319:46:58: RADIUS/ENCODE(00000026):Orig. component type = Dot1X19:46:58: RADIUS(00000026SW3750-1#SW3750-1#SW3750-1#SW3750-1#): Config NAS IP: 0.0.0.019:46:58: RADIUS(00000026): Config NAS IPv6: ::19:46:58: RADIUS/ENCODE: Best Local IP-Address 10.1.100.1 for Radius-Server 10.1.100.619:46:58: RADIUS(00000026): Sending a IPv4 Radius Packet19:46:58: RADIUS(00000026): Started 5 sec timeout19:46:58: RADIUS: Received from id 1646/35 10.1.100.6:1813, Accounting-response, len 38SW3750-1#
    SW3750-1#sh authe sess int g 1/0/7 Interface:  GigabitEthernet1/0/7 MAC Address:  0016.d329.042f IP Address:  10.1.100.194 User-Name:  [email protected] Status:  Authz Success Domain:  DATA Security Policy:  Should Secure Security Status:  Unsecure Oper host mode:  multi-auth Oper control dir:  both Authorized By:  Authentication Server Vlan Group:  N/A ACS ACL:  xACSACLx-IP-Contractors-ACL-4fbcd736 Session timeout:  N/A Idle timeout:  N/A Common Session ID:  0A01280100000016043E0D23 Acct Session ID:  0x0000001B Handle:  0x2F000017Runnable methods list: Method   State mab      Authc Success dot1x    Not runSW3750-1#
    Has anyone encountered similar thing?
    I tried 12.2(58) and now Im testing
    Cisco IOS Software, C3750 Software (C3750-IPSERVICESK9-M), Version 15.0(1)SE2, RELEASE SOFTWARE (fc3)
    but in both cases it is similar.
    regards
    Przemek

    Hi Sebastian,
    thx a lot those 2 commands solved the issue, my mistake. Now I can see remaining time for the session
    SW3750-1#sh auth sess int g1/0/7 Interface:  GigabitEthernet1/0/7 MAC Address:  0016.d329.042f IP Address:  10.1.100.194 User-Name:  [email protected] Status:  Authz Success Domain:  DATA Security Policy:  Should Secure Security Status:  Unsecure Oper host mode:  multi-auth Oper control dir:  both Authorized By:  Authentication Server Vlan Group:  N/A ACS ACL:  xACSACLx-IP-Contractors-ACL-4fbcd736 Session timeout:  28800s (server), Remaining: 28780s Timeout action:  Terminate Idle timeout:  N/A Common Session ID:  0A012801000000221DE0F555 Acct Session ID:  0x0000002B Handle:  0x99000023Runnable methods list: Method   State mab      Authc Success dot1x    Not run
    regards
    Przemek

  • In APEX clicking the hyper link doesn't trigger session timeout page

    Hi All,
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    Hi Lily,
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    Hope that gives you a direction
    Patrick
    Regards
    Patrick
    My Blog: http://www.inside-oracle-apex.com
    APEX 4.0 Plug-Ins: http://apex.oracle.com/plugins
    Twitter: http://www.twitter.com/patrickwolf

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