Setting up phone and wifi service

I upgraded today from iPhone 3G to iPhone 4 and had my new phone delivered to me from ATT.
I used the last backup so I could catch all my contacts, apps, and music.
But I don't have 3G service or phone service (ATT). How do I set that up? Do I have to go over to an ATT store? Do I have to have service to my old 3G cancelled?
Thanks!
Lindsay

When you connected the new iPhone to iTunes you went through the activation process to transfer your old phone number to the new iPhone 4.... correct? If so, and it activated, you're now on AT&T with your new iPhone.
Do you have a good AT&T signal at your place?

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I disabled and blocked my phone when it was stolen, i have retrieved the phone and restored service. Now when i turned it on it says iphone disabled connect to itunes.. I have and no change, what do i do?

You need to restore the phone in itunes in order to use it again, You will have to put the phone into recovery mode and restore to factory settings http://support.apple.com/kb/ht1808

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I just downloaded ios 7 for both mine & wifes phone this morning - I've used my apple ID for both (helps me find her frequently misplaced phone) and then a series of messages came thru as my first call came in that I just clocked "ok" - and now my wifes phone is also getting my texts... please advise asap - I can't find anything in settings to rectify. Many thanks.

have you tried setting up a login for him for windows?
http://windows.microsoft.com/en-IN/windows7/Create-a-user-account#
To create a user account
To open User Accounts, click the Start button , click Control Panel, click User Accounts and Family Safety, and then click User Accounts.
Click Manage another account. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
Click Create a new account.
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Non existent broadband phone and customer service

After a week with no broadband I am still no closer to having any service. Despite numerous times being advised that they need to call on mobile as my home phone doesnt work aswell they keep calling my home phone. They finally gave me a number to call back yesterday which was 0800 not free on a mobile so I asked for them to call after work on my mobile they called my house number! ! So I called back and after 45 mins on hold from my mobile I gave up. Ni call today until half hour ago on my house phone!! The few times I have been able to speak to someone I get the same respsonse oh let me just test the line!! What is so hard to realise after a week of no internet or phone no amount of "testing the line" will work. It obviously needs an engineer to visit to fix it. Im not calling and waiting on hold any more im not waiting while they test the line or advising my mobile needs to be called because its obviously not getting anywhere!! Maybe it will when they realise my DD has now been stopped im not paying for a service im not receiving. Never had any issue with my phone or broadband before until I joined bt and its spent more time not working than working. Never would I use them again or recommend them.

Hi Janineadam,
Welcome to the community forum. I am sorry to hear you have been left without service. I can look into this for you. Please send me in your details using the "Contact Us" link found in my profile.
Thanks
PaddyB
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

Issue with new 9300 phone and Vodafone service

Hi All,
My name is Amol Supal.
I am for Mumbai, India.
I have bought new Blackberry 9300 curve from E Zone Chembur Branch, India.
I took Vodafone new connection and try to activate Blackberry service.
But Vodafone service centre convey me that you phone is not able get register in Blackberry Server.
Request you all, help me to resolve this issue.

Hello,
You will need to work with Vodafone...only they can look "behind the scenes" to see what is going on. Perhaps if they tell you why it is not able to register, that may provide some better hints as to what is going on.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

IPhone 5 activation without SIM - and absolutely need to set the phone before acquiring SIM

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Thx Tim,
I'm not using the phone that much in Canada, Ipad I have has cell connection as well and that's quite OK in NA plus the regular (unlocked) cell and when I go outdoors, I need Rugged waterproof and shockproof device, plus the Magellan GPS. It's only in Europe I want to carry small device I can use Skype, email, Internet browsing plus my unlocked Samsung Rugged ... That's the reason I need iPhone activate and set up ahead of my trip ... And I don't want to pay for service here when I will not use it for some time (perhaps never on the regular basis, just travels).
I believe that they want to confirm your identity and prevent theft but my registration through wifi and my Apple id should be sufficient together with receipt ...

Lost Phone and how to suspend PIN

My friend just lost her phone and her Service provider said they can't do anything to help.
Aren't they supposed to be able to Disable/Suspend the PIN of the lost device so that the "new owner"
can't even log onto BB network?
Now I am actually receiving BBM messages from the "new owner" asking me who I am.
Now my friend is wondering how she can compel her Provider into blocking PIN from BB servers so that the "new owner" can't access sensitive info she kept on phone.

Trudi_Jozi wrote:
I lost my BlackBerry 9700 Bold on 6 June 2012 or it was stolen - not sure. Anyway I got my SIM Card swapped with my carrier but they could not blacklist my IMEI because I did not purchase my handset in South Africa but at a duty free shop at the airport. The carrier says that the South African system does not carry that range of numbers. Is there a way someone somewhere can block the PIN and IMEI so that it cannot be used., I know that whoever has the phone now has it on and it is live as we can ping my PIN number and it is active on BBM. Any assistance will be appreciated. I am already looking into acquiring a new handset but I want to put a damper on who found it as they could have returned it by calling a number on the contact list to find out who is the owner of this phone.
Hi and Welcome to the Community!
This post should be helpful to your situation:
http://supportforums.blackberry.com/t5/Device-software-for-BlackBerry/Lost-or-Stolen-BlackBerry-What...
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

HT201210 I have just downloaded ios7 and have lost my iMessages it keeps asking me to sign in which aim doing then says cannot sign it network connection error try again later even though I have full gone and wifi signals please help

I have just downloaded ios7 and have lost all use of my iMessage I have reset all my settings but still nothing. I have entered my apple ID as requested but keep getting a message saying cannot sign in network connection error try again later even though I have full phone and wifi signals. Please help

Hello JD_NINJA,
Thanks for using Apple Support Communities.
Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device. To troubleshoot this issue please follow the directions below.
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Get help with iOS update and restore errors - Apple Support
When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
Restore your device from an iCloud or iTunes backup - Apple Support
Take care,
Alex H.

Verizon Email and Domain Services Failure

On January 10th, I ordered Domain Services to keep my verizon email address ([email protected]). On February 3rd, my number was ported to a new carrier (VOIP) and turns out by doing that it caused my phone and internet services to be canceled on the 4th. I wasn't aware this would happen, as I expected verizon to assign me a new number. However, in the process, they also disabled my email account that was suppose to be kept active through Domain Services. I have been on the phone now for 2 hours today and probably and hour yesterday trying to resolve this issue. Been through numerous departments, tech support, billing, domain services, new services, and others I totally forget now. Domain services told the verizon tech support agent that it needed escallated to OSE Teir 2 support, however seems he talked to one of his other contacts and they said that would not work so he did not follow through with that. The last stage was talking to new service rep and she stated that I had to create new phone/internet service because my account has been disabled since the 4th and then move the email address to the new active service but I have my doubts on that as well. I got fed up so I ended up just hanging up the phone. I will need to call them later and hopefully get somebody that knows what is going on.
Either way, my $20 fee for keeping my email account active is now costing Verizon more than that since I will be keep their support reps busy for probably another 5 hours or more. And I will continue to fight with them until this is resolved since I didn't bother changing my email address for my accounts tied to my verizon account since I.
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Ben

Your issue has been escalated to a Verizon agent. Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board. you will find a link to the private board where you and the agent may exchange information.
To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.
If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer that solved your issue as the accepted solution.

Must turn off 3G to get phone and text

I have been having problems with receiving calls and text's on my one week old 3GS. 4 out of 5 calls go right to voicemail. Some texts never come in. Also some outgoing texts lockup and don't go through. I went to AT&T and they gave me a new SIM card. That didn't help. Then they told me to reset my network settings...that didn't help. I find the only way to get consistent phone and text service is if I turn off 3G. Anybody else having this problem?

Same thing was happening to me when I lived in Arizona. Calls and text only worked on edge. I went through 3 phones and 2 sim cards. signal would totally drop off from 5 bars to none, "3G or E" would go away for 20-30 seconds and come back. Every time it happened I would take a screen shot of the home screen. Shows date on the calendar icon, time at the top and signal. It got to the point where I was taking screen shots 4-5 times an hour. I had over 100 screen shots of signal dropoff and failed text sent.
When I took the phone back to the Apple store they would replace it because under diagnosis it was internal resetting, 5-6 times a day. Every phone was doing it. Finally after calling applecare and AT&T 9 times. I got a call from AT&T regional telling me there was trouble with the tower in my area. He told me the Apple store had replaced 136 phones. No one knew even people working at the Apple store were replacing their phones. It took about a month until we were operational again, Apple Store stopped replacing phones and just told people to keep it on EDGE until it was fixed.
This was on my 3G my 3G(S) has been flawless...

No service on both my phone and my wifes

Arrived in Istanbul few hours ago and both my phone and my wifes phone shows no service..
Please help asap..
Regards

Buying a bundle doesn't mean that your device will work aborad you need to make sure roaming is enabled on your account.
If you have a EE extra plan you still need to make sure roaming is enable on your account your plan only gives you free/cheaper calls when abroad.
If your wanting to enable roaming on your account there could be a deposit to pay if you haven't had the device for about 6 months.
Unless you have paid the deposit then roaming is not enabled on your account.
You need to activate roaming on your account by calling 150 from your device or from a landline 01707 315000 before you leave the UK.
But you can still do this if you are abroad.
If you have had the device/contract for 6 months or over you can login to your online account and turn on roaming yourself
Manage this device>Usage controls>Roaming abroad - Allow and Call abroad and turn it on. If the option is not there you need to call
It can take 24 hours to activate
If you had this device/contract for under 6 months you need to call customer services on +44 7953 966250 from a landline.
Once you have activated roaming you can then use this link to see what cost there is and what bundles you can have.
http://explore.ee.co.uk/roaming/ee
Please read this about voicemail
http://ee.co.uk/help/getting-started/setting-up-voicemail/divert-to-voicemail
And this
http://ee.co.uk/articles/set-up-your-phone-for-using-abroad
Also sending a text to 150 with the words of RO country your going to i.e. RO Spain will get you a reply of what the costs will be from that country.

When iPhone is on Cellular data and WiFi, i cannot make calls and phone goes out of service.

So I have this iPhone 5S unlocked version from the US which I am using in India. When I am connected to my office wireless and also the cellular & 3G data are switched on, my phone goes out of service and I cannot make calls. I can also use internet.
However this works great when I get onto my home WiFi along with cellular & 3G data switched on, I can make calls and also surf the net with the WiFi.
Is anyone having similar issue? I am sure there is something with the office WiFi but what could it be to get my phone out of service.
Any thoughts anybody ?
Thanks,
UG

Yes I shutdown WiFi and I can connect to 3G on Cellular. I can make calls.
If I shutdown Cellular and connect WiFi. I can make calls.
Its just that when both are ON, then no calls can be made.
All combinations work good with Home WiFi.
-UG

I'm staying at my house in Peru, South America. From my PC laptop I can see my neighbor's wifi service network, but I also have my mini iPad and I can not figure out why I can't get any wifi connection from my area. Is there a setting I need to do?

I'm staying at my house in Peru, South America. From my PC laptop I can see my neighbor's wifi service network, but I also have my mini iPad and I can not figure out why I can't get any wifi connection from my area. Is there a setting I need to do?

Yes, I did try to go on my settings>wifi and was waiting for any wifi signals to pick up, but nothing shows up. But on my PC I get a whole list of networks to choose from. Regarding my neighbor, I already have her password that is why I was able to get it on my PC, the problem is that the mini Ipad is not picking any signal neither can it locate me when I go to maps.

I've been having an issue of connecting to wifi. I have restored and set up my phone as a new one and i still can't connect. Also i have restored my network setting also. The wifi button is still grey and i cant switch it on or off.

I've been having an issue of connecting to wifi. I have restored and set up my phone as a new one and i still can't connect. Also i have restored my network setting also. The wifi button is still grey and i cant switch it on or off.

Hi _Pchay,
Accordign to the artcle below, it looks like you have done all the troubleshooting steps and your next step may be to contact Apple Support.
iOS: Wi-Fi settings grayed out or dim
-Griff W.

Access Backup Assistant contacts. The website is a loop......it behaves as if I'm not logged in. I have checked and DO have the services (provided for free with my plan). Phone is set up properly and just synched it to cloud. Cannot get to the verizon

Log in to my Verizon account. Try to access Backup Assistant contacts. The website is a loop......it behaves as if I'm not logged in. I have checked and DO have the services (provided for free with my plan). Phone is set up properly and just synched it to cloud. Cannot get to the verizon web page to Manage Contacts.

It may be a situation where we all wait for things to clear up. The Verizon Cloud has been having issues for a very long time. Have you tried backing up contacts to your Gmail account, if you have one?

Setting up phone and wifi service

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