Setting up Web Services

Hello,
I'm new to the forums, so please bear with me. I bought an HP all-in-one wireless printer, model 6520, and I am able to connect wireless to the printer and print, but I cannot connect to Web Services. It asks me to use a proxy service, but I don't have that with my ISP. How can I fix this problem?

I would try to correct that by first Power cycling the router and the device at the same time.
To do that:
1. Unplug the router (most do not have a power button) and then power
off the printer using the power button
2. Wait 30 seconds
3. plug router back in, wait for it to be fully up and functioning.
4. Turn printer back on
5. After printer is fully up and functioning reattempt to connect to web services
If still getting that error message I would set a static DNS through the embedded Web Server (EWS)
1. Get the IP address for the printer and pull up a browser (IE, Chrome, whatever browser you want) and enter
that printer's IP address in the address bar. This will bring up the EWS
2. Look for the tab that is labeled Network and click on it
3. Then click IPv4 in the left column, wired/ wireless will depend on the connection, if connected by Ethernet
choose wired, of wireless choose wireless
4. When that page load look at the second part that is labeled "DNS Address Configuration" change that radio
button to manual and change the Manual Preferred DNS to 8.8.8.8 and the Manual Alternative DNS to
8.8.4.4 and then click apply.
5. Pay careful attention the the next screen that appears that message usually is a way to undo changes just
made by clicking that "OK" button. Avoid that by clicking on another tab
or just leave it until ready to close it.
6. Power cycle the printer and then turn it back on
7. Once printer is back on and functioning, reattempt to enable web
services.
While in the EWS of the printer look for a section in the left column under General that is titled " Proxy settings". Click on that. It will ask you if you want to proceed because it will say the site is not secure, choose continue (not recommended) and check and see if the settings on that page for the proxies are blank.
I am a former employee of HP...
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Welcome to the HP Support Forums!
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ADAPT01664699
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DPE65,
If I understand correctly, you are having issues getting web services enabled.
Do you have a static IP address assigned to the printer?
I would recommend assigning one that is in the DHCP range and then also using the Google DNS servers.
8.8.8.8 for the primary and 8.8.4.4 for the secondary or alternate.
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"Preben" <[email protected]> wrote in message news:[email protected]..
>
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Message Edited by andre.buurman@carya on 04-09-2009 09:52 PM
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