SharePoint 2010 - User Lookup / Temporary Internet Files

Hi everyone! I have a weird one...that I'm hoping is simple for you! :)
ISSUE: 
When a users edits an item in a particular list, the User Lookup field displays the following error text: "No exact match found..."
When a user tries to assign permissions (therefore using the lookup), the same error is displayed.
RESOLUTION: 
Once the user clears their Temporary Internet Files, the issue is gone. 
NOTES from other peer suggestions: 
-The sites are in the trusted sites.
-It is not a "document mode" issue.
-It is not a master page doctype issue.
-It is not an IE version issue.
What does this tell me?

Hi  Jessica,
Internet Explorer: Trusted Sites and Protected Mode:
http://247pearsoned.custhelp.com/app/answers/detail/a_id/8960/~/internet-explorer%3A-trusted-sites-and-protected-mode
Internet Explorer’s Browser Mode vs Document Mode:
http://blog.assortedgarbage.com/2013/05/internet-explorers-browser-mode-vs-document-mode/
Document Type Definition:
http://www.w3schools.com/dtd/default.asp
http://sharepointkings.blogspot.com/2009/10/moss-2007-master-page-doctype-issue.html
For IE, different versions will load HTML in different ways.
All of them above can cause some issue. Such as non-trusted site , incompatible document mode, wrong master page doctype and so on. For
troubleshooting render issue, we would check them firstly.
For your issue, the true crime is the Internet Explorer cache. So once you clear the Temporary Internet Files, the issue is solved.
Best Regard
Eric
Eric Tao
TechNet Community Support

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    thanks & bye
    Philipp

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    Best regards
    Michael Shao
    TechNet Community Support

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