Sharing quick steps in a shared inbox...

I have several quick steps that I would like to make available to anyone who uses a specific inbox on out Exchange server, and would rather not have to go to each PC and set them up individually. Is there a way to either make them available within Outlook
or to possibly export them and then import them to the users PC? We have some people on Outlook 2010 and some on Outlook 2013.

Hi,
Generally, Quick Steps are stored in a “hidden folder” within your mailbox or pst-file. It can’t be share with other users directly.
As a workaround, we can use MFCMAPI to export the Quick Steps as MSG files from one user, then import it to another user by using MFCMAPI tool:
1. Create the Quicksteps required to be pushed out to users.
2. Add a PST file to  the Outlook profile by going to File > Account Setting > Data File > Add > Select the Desktop as the location for easy access of the data file once done.
3. Switch Outlook to online mode from Cache mode by going to File > Account Setting > select the account > Click on Change > Uncheck Use Cached Exchange mode > restart Outlook.
4. Download MFCMapi from the following link MFCMAPI http://mfcmapi.codeplex.com/
5. Launch MFCMapi and Select Session > Logon .
6. Select the Outlook profile which contains the Quicksteps.
7.  Select and double click the Email account as shown below.
8. Expand Root Container > Expand Top of Information Store and navigate to the folder Quick Steps Setting.
9. Right Click the folder Quick Steps Setting and select Copy.
10. Go Back to the screen that displays the account and data file under the Outlook profile and double click the PST file attached to the Profile.
11. Expand and navigate to Top of Outlook data file and right click it and select on Paste.
12. Click on Ok without checking Paste folder content only.
13. You will find the Quick Step Setting folder under the data file.
14. Now Close MFCMapi and Outlook and copy the PST for a location from where you can access it through all workstations. If you can configure the users account on your workstation by going to the control panel then you need not go to each workstation and
yet achieve the same result.
15. Launch a user’s Outlook profile after setting it in online mode.
16. Add the PST file to this profile File > Account Setting > Data File > Add > Select the location of the PST file and click Ok.
17. Launch MFCMapi and logon to the Outlook profile.
18. Double Click Data file and navigate to the Folder Quick Step Setting.
19. Right Click and Click on Copy.
20. Go Back to the Screen that list all account and data file in the Outlook profile and double click the mailbox.
21. Navigate to the Folder Quick Steps Settings > Right Click and select paste.
22. Select the option to Paste Folder Contents only and Click on Ok.
23. Close MFCMapi and restart Outlook and check if the Quick Steps are present or not.
24. As mentioned earlier if a user has his custom Quick Steps please create a backup of the same following the Steps 2 to 13.
Regards,
Winnie Liang
TechNet Community Support

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