Should I update to Maverick?
I am running Apple Lion 10.7.5 on my 2007 iMac and it runs super slow and freezes a lot. Should I update to Maverick? My friend updated his 2008 MacBook Pro from 10.7 to Maverick and it is running a lot better.
Upgrading to Mavericks
You can upgrade to Mavericks from Lion or directly from Snow Leopard. Mavericks can be downloaded from the Mac App Store for FREE.
Upgrading to Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8 or Lion installed. Download Mavericks from the App Store. Sign in using your Apple ID. Mavericks is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mavericks- System Requirements
Macs that can be upgraded to OS X Mavericks
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps.
Installing Mavericks will not fix your problems. In fact before you consider upgrading to Mavericks you should resolve the problems you are having.
Things You Can Do To Resolve Slow Downs
If your computer seems to be running slower here are some things you can do:
Start with visits to: OS X Maintenance - MacAttorney;
The X Lab: The X-FAQs;
The Safe Mac » Mac Performance Guide;
The Safe Mac » The myth of the dirty Mac;
Mac maintenance Quick Assist.
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
Repair the Hard Drive - Lion/Mountain Lion/Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilites Menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD disk icon and click on the arrow button below.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Restart your computer normally and see if this has helped any. Next do some maintenance:
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
Note: Alsoft ships DW on a bootable DVD that will startup Macs running Snow Leopard or earlier. It cannot start Macs that came with Lion or later pre-installed, however, DW will work on those models.
Suggestions for OS X Maintenance
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or later and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive.
Helpful Links Regarding Malware Protection
An excellent link to read is Tom Reed's Mac Malware Guide.
Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.
See these Apple articles:
Mac OS X Snow Leopard and malware detection
OS X Lion- Protect your Mac from malware
OS X Mountain Lion- Protect your Mac from malware
About file quarantine in OS X
If you require anti-virus protection I recommend using VirusBarrier Express 1.1.6 or Dr.Web Light both from the App Store. They're both free, and since they're from the App Store, they won't destabilize the system. (Thank you to Thomas Reed for these recommendations.)
Troubleshooting Applications
I recommend downloading a utility such as TinkerTool System, OnyX, Mavericks Cache Cleaner, or Cocktail that you can use for removing old log files and archives, clearing caches, etc. Corrupted cache, log, or temporary files can cause application or OS X crashes as well as kernel panics.
If you have Snow Leopard or Leopard, then for similar repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. Applejack does not work with Lion and later.
Basic Backup
For some people Time Machine will be more than adequate. Time Machine is part of OS X. There are two components:
1. A Time Machine preferences panel as part of System Preferences;
2. A Time Machine application located in the Applications folder. It is
used to manage backups and to restore backups. Time Machine
requires a backup drive that is at least twice the capacity of the
drive being backed up.
Alternatively, get an external drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Get Backup
3. Deja Vu
4. SuperDuper!
5. Synk Pro
6. Tri-Backup
Visit The XLab FAQs and read the FAQ on backup and restore. Also read How to Back Up and Restore Your Files. For help with using Time Machine visit Pondini's Time Machine FAQ for help with all things Time Machine.
Referenced software can be found at MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Pre-Mavericks
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Mavericks and later
Open Activity Monitor in the Utilities folder. Select All Processes from the View menu. Click on the CPU tab in the toolbar. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time (>=70,) then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file.
Similar Messages
-
I am running Lion on an '08 Macbook, should I update to Mavericks?
As I said, I'm running 10.7.5 on an '08 MacBook, with a 2.4 GHz Intel Core 2 Duo and 2 GB 667 MHz DDR2 SDRAM. Would you recommend I update to Mavericks?
Upgrading to Mavericks
You can upgrade to Mavericks from Lion or directly from Snow Leopard. Mavericks can be downloaded from the Mac App Store for FREE.
Upgrading to Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8 or Lion installed. Download Mavericks from the App Store. Sign in using your Apple ID. Mavericks is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
OS X Mavericks- System Requirements
Macs that can be upgraded to OS X Mavericks
1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
Are my applications compatible?
See App Compatibility Table - RoaringApps.
Note you must have the Late 2008 aluminum model to install Mavericks. If you are happy with Lion then there's no need to upgrade unless you want to or need features only available in Mavericks. -
Should i update to mavericks from 10.6.8
Hello I have a IMAC which has the 10.6.8 OS. I would like to update to maverick but do i need a lower OS version before i move to mavricks? thanks
Hi jesusfromtempe,
Welcome to the Apple Support Communities!
As long as the Apple computer you are using meets the OS X 10.9 Mavericks system requirements you will be able to upgrade directly from 10.6 to 10.9. The article attached outlines the system requirements.
OS X Mavericks: System Requirements
http://support.apple.com/kb/HT5842
Have a great day,
Joe -
Hello. I have a mid 2007 iMac currently running 10.6.8. I love my mac! Everything is stable and running quickly and smoothly. I dn't do much on my Mac except for check emails and use Microsoft office 2008. I am wondering if you think my Mac will continue to run as smoothly and quickly as it does now if I udate to Mavericks. I only have 1gb of memory, but I have no problem with installing 3gb more for a total of 4gb before I update. Apple does say that my Mac is compatible, but I am a bit concerned being that I have the oldest possible model.
If you can give me some advice as to whether or not I should update or not that would be great!
Thank you so much!Pool man 129 wrote:
Hello. I have a mid 2007 iMac currently running 10.6.8. I love my mac! Everything is stable and running quickly and smoothly. I dn't do much on my Mac except for check emails and use Microsoft office 2008. I am wondering if you think my Mac will continue to run as smoothly and quickly as it does now if I udate to Mavericks. I only have 1gb of memory, but I have no problem with installing 3gb more for a total of 4gb before I update. Apple does say that my Mac is compatible, but I am a bit concerned being that I have the oldest possible model.
If you can give me some advice as to whether or not I should update or not that would be great!
Thank you so much!
You can always update your RAM and install Mavericks on an external drive or another partition to see if you like it or if your Mac can run well with it. As it is, you sound quite happy with Snow Leopard, which is still an excellant OSX. Is there anything in particular you hope to gain from updating? You probably have more to lose in regards to Apps needing to be upgraded or simply not being compatable any more.
As long as you keep up the Security Updates which have come out for Snow Leopard then you should be fine.
Cheers
Pete
Message was edited by: petermac87 -
Should I update to the newest iPhoto from Mavericks, before installing Yosemite?
I have a 13" MacBook Pro with a 2.4GHz Intel Core Duo processor, 16 GB memory (1607 MHz DDR3), and a 1 TB Samsung SSD hard drive. I have Mavericks 10.9.5 on it, and iPhoto 8.1.2 (iPhoto '09). I'm about to update to Yosemite, but I've read about people having problems with iPhoto and iPhoto Library after the update. Should I update to the newest version of iPhoto before updating to Yosemite? Is there anything else I should know about installing these updates?
I'm puzzled about why there aren't more questions like mine ("No similar content found")
Two possibilities there: one is that you've phrased the question in a way different from other posters with the same issue or not very many people have the issue.
and why Apple hasn't put more info/help files out there about the havoc that can be wrought upon iPhoto libraries if app and system software updates are not done in the correct order.
I'm really not sure what you're referring to here. You can't update to iPhoto 9.6 unless you're already on 10.10. There simply is no way to do it in the 'wrong order'. And there is no evidence that the order of updating makes a whit of difference to a Library anyway. You may have read about people having problems after an update - read more. There are always people who have issues after updates - updates of any app on any OS. The reasons can vary widely - everything from pre-existing issues on the host machine, faulty download, faulty installer, minor directory and disk damage. So, I really would not read too much into it. -
I updated the mavericks and blocked the iphoto access and now it has a cost to reactivate. Why should I pay again if i bought the ilife previously?
what version of iPhoto do you have? If you have iPhoto '11 you can update to version 9.5 for free -- if you have an older version you must purchase the upgrade to iPhoto '11
LN -
downloaded Appleworks 6.2.9 for Mac Updater-2.sim but when i try to open the file i receive the message "legacy image should be updated". what does this mean and/or entail?
Mavericks is not recognizing the .smi extension - on my Mac it thinks it's a RealPlayer document. You are not going to be able to do anything with this - it requires AppleWorks to be present to be updated, and you can't run AppleWorks on Mavericks (other than by the rather roundabout process of installing Snow Leopard Server in Parallels and installing AppleWorks on that, as described here).
-
After updating to Mavericks, my mac seems slower than ever.
Here is a report for my mac that maybe someone can help me figure out why. Is something not compatible?
Hardware Information:
iMac (21.5-inch, Mid 2011)
iMac - model: iMac12,1
1 2.5 GHz Intel Core i5 CPU: 4 cores
4 GB RAM
Video Information:
AMD Radeon HD 6750M - VRAM: 512 MB
System Software:
OS X 10.9.2 (13C64) - Uptime: 0 days 6:56:17
Disk Information:
ST3500418AS disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (133.53 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-STDVDRW GA32N
USB Information:
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Serato Serato Scratch LIVE(c)2004
SCM Microsystems Inc. SCR3310 v2.0 USB Smart Card Reader
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
com.serato.usb.kext (2.3.0)
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.macpaw.CleanMyMac2.Agent.plist 3rd-Party support link
[System] com.marketcircle.daylite.accessd.plist 3rd-Party support link
[System] com.marketcircle.daylite.attachmentd.plist 3rd-Party support link
[System] com.marketcircle.daylite.backupd.plist 3rd-Party support link
[System] com.marketcircle.daylite.cardcald.plist 3rd-Party support link
[System] com.marketcircle.daylite.portsd.plist 3rd-Party support link
[System] com.marketcircle.daylite.staged.plist 3rd-Party support link
[System] com.marketcircle.daylite.touchd.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
Launch Agents:
[System] com.divx.dms.agent.plist 3rd-Party support link
[System] com.divx.update.agent.plist 3rd-Party support link
User Launch Agents:
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.citrixonline.GoToMeeting.G2MUpdate.plist 3rd-Party support link
[not loaded] com.divx.agent.postinstall.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist 3rd-Party support link
[not loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist 3rd-Party support link
User Login Items:
iTunesHelper
AdobeResourceSynchronizer
Dropbox
Internet Plug-ins:
FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
Flash Player: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
LogMeIn: Version: 1.0.961 - SDK 10.7 3rd-Party support link
LogMeInSafari32: Version: 1.0.961 - SDK 10.7 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.3.2 - SDK 10.6 3rd-Party support link
Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
Unity Web Player: Version: UnityPlayer version 4.3.4f1 - SDK 10.6 3rd-Party support link
Safari Extensions:
DivX Plus Web Player HTML5 <video>: Version: 2.1.2.172
Amazon Shopping Assistant: Version: 1.1
Ebay Shopping Assistant: Version: 1.1
Searchme: Version: 1.2
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User iTunes Plug-ins:
TuneUp Visualizer: Version: 2.4.0 - SDK 10.7 3rd-Party support link
User Internet Plug-ins:
CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 3rd-Party support link
Google Earth Web Plug-in: Version: 7.0 3rd-Party support link
3rd Party Preference Panes:
Flash Player 3rd-Party support link
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.2 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.2 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Epson Printer Utility 4: Version: 9.17 - SDK 10.5 3rd-Party support link
/Library/Printers/EPSON/InkjetPrinter2/Utility/UT4/Epson Printer Utility 4.app
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.2 - SDK 10.5 3rd-Party support link
Microsoft Language Register: Version: 14.3.2 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
BrFirmDataProvider: Version: 1.0.4 - SDK 10.4 3rd-Party support link
/Applications/Brother/Utilities/Firmware Update Tool/BrIfax/resources/BrFirmDataProvider.app
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
/Applications/iWork '09
PDF Toolkit: Version: 1.6 - SDK 10.0 3rd-Party support link
Time Machine:
Skip System Files: NO
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 464.96 GB Disk used: 340.60 GB
Destinations:
Data [Network] (Last used)
Total size: 2
Total number of backups: 91
Oldest backup: 2012-12-11 04:35:50 +0000
Last backup: 2014-03-03 17:10:05 +0000
Size of backup disk: Excellent
Backup size 2 > (Disk size 464.96 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
14% iTunes
4% WindowServer
1% Dock
1% Mail
0% coreaudiod
Top Processes by Memory:
274 MB Mail
187 MB iTunes
147 MB mds_stores
74 MB softwareupdated
45 MB Safari
Virtual Memory Information:
31 MB Free RAM
906 MB Active RAM
897 MB Inactive RAM
893 MB Wired RAM
7.59 GB Page-ins
1.55 GB Page-outsTry removing CleanMyMac. The OS cleans up after itself.
Myth of the Dirty Mac
CleanMyMac - Uninstall
CleanMyMac2 Un-install
Activity Monitor - Mavericks
Activity Monitor in Mavericks has significant changes
Performance Guide
Why is my computer slow
Why your Mac runs slower than it should
Slow Mac After Mavericks
Things you can do to resolve slowdowns see post by Kappy -
Computer dead since updating to Maverick... HELP
I own a 1.6.8 imac bought in 2010.
I tried to update to Maverick and forgot to back up my data (my stupidity).
Now whenever I try to boot up, Maverick installer gets an error, saying disk is damaged.
Apparently the solution to that is to repair your disk in disk utility.
However, the repair disk button is greyed out- apparently means that the computer decided it's not repairable.
So my only option is:
- back up the disk on external hard drive to save the data, and erase the entire disk.
But when I try to create a disk image, or restore with source: Mackintosh Hd to destination: external hard drive,
I get an input/output error.
The setting on the hard drive is mac (journaled), with 1 tb left for storage.
What can I do next to save my data before erasing the entire disk?
Any help would be greatly appreciated... I've been gruelling through this for too long.The Snow Leopard install DVD will contain OS X 10.6.3, which was the latest retail version sold by Apple; all subsequent versions came as updates.
When you boot up this install DVD, you can't access Disk Utility right away. You must go through the install routine first, i.e. choose your language, until the Tools menu is available, at which point you can open Disk Utility. That's where you can choose to wipe your drive out if you want to.
Reinstalling without erasing your drive shouldn't remove all your personal data, but the old "archive and install" option you could use in Tiger is no longer valid in SL. It means that although your documents will still be there, the content of your user account's library will be overwritten. All your applications preferences will be gone.
Up to you. Now, from the install DVD, you should have access to the content of your startup volume. You should be able to copy your personal data onto another drive at that point. -
At first my laptop was fine after the earphone end got stuck in. Soon it started getting slower, and suddenly it stopped switching on. The people in the service station said that it wAs because the hard disk drive was corrupted. I came back home, and immediately it stopped working again. This time they said it was because of water spill. They changed the entire key board and then it started working for a while. Later I updated to maverick and that slowed down my computer. Once, I switched on my laptop, logged in, and then the screen went white. When we took it to the service center they said they will need to replace the hard disk. I am not sure what I should do. Any suggestions?
Liquid damage from water spill is progressive, unfortunately.
Best. -
So basically my computer has been freezing a lot since I updated to Mavericks. Is that just an issue with the system or probably with my laptop?
My computer is fairly new( got it in August) and I haven't downloaded much on it. Is Apple planning on releasing an update soon? Also, what should I do toSo how much RAM do you have installed? 4 GB is generally considered a minimum - more is much better (such as 8 GB).
And, how much free space is on your hard drive? -
Update to Mavericks Macbook Air Keeps Crashing
Since Updating to Mavericks every day my Macbook Air Hangs and Freezes. Most of the time it starts with one program and then quickly cascades to all of them. It usually takes about 10-20min for the Beach Ball of death to go away and then for everything to resume. Please Help!
Here is the information about my computer.
Hardware Information:
MacBook Air (11-inch, Late 2010)
MacBook Air - model: MacBookAir3,1
1 1.6 GHz Intel Core 2 Duo CPU: 2 cores
4 GB RAM
Video Information:
NVIDIA GeForce 320M - VRAM: 256 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
Startup Items:
HWNetMgr: Path: /Library/StartupItems/HWNetMgr
HWPortDetect: Path: /Library/StartupItems/HWPortDetect
StartOuc: Path: /Library/StartupItems/StartOuc
System Software:
OS X 10.9 (13A603) - Uptime: 0 days 5:11:59
Disk Information:
APPLE SSD TS128C disk0 : (121.33 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 120.47 GB (8.53 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
USB Information:
Apple Inc. FaceTime Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.rim.driver.BlackBerryUSBDriverInt (0.0.74)
net.osculator.driver.OSCulatorIOKit (1.5.1)
com.sophos.nke.swi (9.0.53 - SDK 10.8)
com.delantis.kext.tcpblocknke (2.2.6 - SDK 10.6)
com.sophos.kext.sav (9.0.53 - SDK 10.7)
com.aladdin.kext.aksfridge (1.0.2)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.SwitchBoard.plist
[loaded] com.aladdin.aksusbd.plist
[loaded] com.aladdin.hasplmd.plist
[loaded] com.cloudpath.maccmd.plist
[loaded] com.delantis.tcbblocknke_load_kext.plist
[loaded] com.delantis.TCPBlock.plist
[loaded] com.google.keystone.daemon.plist
[loaded] com.microsoft.office.licensing.helper.plist
[failed] com.radiosilenceapp.nke.plist
[loaded] com.rim.BBDaemon.plist
[loaded] com.sophos.autoupdate.plist
[loaded] com.sophos.configuration.plist
[loaded] com.sophos.intercheck.plist
[loaded] com.sophos.notification.plist
[loaded] com.sophos.scan.plist
[loaded] com.sophos.sxld.plist
[loaded] com.sophos.webd.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.adobe.CS5ServiceManager.plist
[loaded] com.google.keystone.agent.plist
[failed] com.radiosilenceapp.agent.plist
[loaded] com.rim.BBAlbumArtCacher.plist
[loaded] com.rim.BBLaunchAgent.plist
[loaded] com.sophos.uiserver.plist
User Launch Agents:
[loaded] com.delantis.tcpblock.plist
[loaded] com.facebook.videochat.[redacted].plist
[loaded] com.macpaw.CleanMyMac.helperTool.plist
[not loaded] com.valvesoftware.steamclean.plist
[loaded] ws.agile.1PasswordAgent.plist
User Login Items:
Bartender
MacOS
Alfred
Google Drive
Hiss
Caffeine
Matrox PowerDesk
Dropbox
Google Chrome
Sparrow
Shades
BlackBerry Device Manager
3rd Party Preference Panes:
DivX
Flash Player
Growl
Matrox GXM Control Panel
Perian
TCPBlock
Internet Plug-ins::
o1dbrowserplugin: Version: 4.9.1.16010
OVSHelper: Version: 1.0
Default Browser: Version: 537 - SDK 10.9
AnyMeeting_v1.6: Version: AnyMeeting_v1.6 1.6 - SDK 10.9
Unity Web Player: Version: UnityPlayer version 3.3.0f4
Silverlight: Version: 5.1.20513.0 - SDK 10.6
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
DivXBrowserPlugin: Version: 1.4
Flash Player: Version: 11.9.900.170 - SDK 10.6
OnLiveGameClientDetector: Version: OnLiveGameClientDetector 1.0.0
googletalkbrowserplugin: Version: 4.9.1.16010
npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5
iPhotoPhotocast: Version: 7.0 - SDK 10.8
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.0.0
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Bad Fonts:
None
Old applications:
Audacity: Version: 2.0.2.0 - SDK 10.4
/Applications/Audacity/Audacity.app
FacebookVideoCalling: Version: 1.2.0.157 - SDK 10.5
/Users/enjoiboygenius/Library/Application Support/Facebook/video/1.2.0.158/FacebookVideoCalling.app
Merlin: Version: 2.9.2 (10639) - SDK 10.5
/Applications/Merlin.app
SLLauncher: Version: 1.0 - SDK 10.5
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
Time Machine:
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 112.20 GB Disk used: 104.26 GB
Destinations:
FreeAgent GoFlex Drive [Local] (Last used)
Total size: 2
Total number of backups: 12
Oldest backup: 2012-08-12 07:56:38 +0000
Last backup: 2013-12-01 01:08:20 +0000
Size of backup disk: Excellent
Backup size 2 > (Disk size 112.20 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
7% WindowServer
6% Google Chrome
3% EtreCheck
1% Dropbox
0% BBLaunchAgent
Top Processes by Memory:
168 MB Google Chrome
131 MB SophosScanD
127 MB Mail
115 MB InterCheck
74 MB Adium
Virtual Memory Statistics:
147 MB Free RAM
1.55 GB Active RAM
1.42 GB Inactive RAM
531 MB Wired RAM
1.01 GB Page-ins
13 MB Page-outsThey are called kernel panics. Chrome would be a likely cause. But given the computer is new you should take it back while you are still within the 14 day grace period where you can have it replaced or get your money back, no questions asked. Don't waste time here. Please make a Genius Appointment and take it in for service.
-
Problems freezing after update to Mavericks 10.9.5
I have a late 2011 Macbook Pro. all was fine until i clicked the button to update to Mavericks 10.9.5 (and I think there was another update too). Everything froze, the touchpad didn't work,.. nothing. Force quit did nothing. I closed lid - but later when I lifted it, it was all still frozen and I resorted to pressing and holding the on/off button.
I've spent the last 24 hours trying different things - sometimes when it freezes, the laptop seems to think the edge of the screen is in the middle (i.e. keep taking the mouse left and it appears on the right of the screen), and also I am getting funny lines and dots on the screen (is it possible it's my graphics??) and the cursor changes to a funny vertical dotted line.
I tried starting it in safe mode - it got to the log in screen with loads of lines etc. on the screen, but I persevered as I had heard it would produce diagnostics.... anyway I ended up with a blue screen with black lines down it. Eventually I pressed the on/off button again.... so safe mode is not working... (I think.. unless I didn't wait long enough?)
As suggested on here, I went into the library and have now dragged the caches folder onto the desktop, and I am waiting to see if my laptop freezes again. This appears to have copied the folder onto my desktop, rather than moved it - is that right?
Today I have also removed 300GB of photos, as I was down to my last 19GB - just in case that was the problem, but it has frozen since, so I'm guessing not. I have 16GB RAM so that shouldn't be a problem.
I'm fairly new to Mac. I haven't encountered any error codes, just screen freezes and odd graphics. I haven't been able to find where the diagnostics are to run. When it freezes, it gets very hot, so I have been pressing the on/off button and letting it cool off.
I'm still awaiting to see if it happens again, but I wondered has anyone else experienced anything similar or does anyone have any advice. Any advice gratefully received!Boot into the Recovery Drive by holding down Command R when restarting.
Run Repair Drive and Repair Permissions using Disk Utility in Recovery.
Restart and run the combo updater.
OS X Mavericks 10.9.5 Update (Combo)
http://support.apple.com/kb/DL1760
However, you might need to reinstall OS X in the Recovery Drive. This process should not damage your data but it's always advised that you backup first.
If you don't have a clone backup it's time to start. Just like a seat belt and an air bag protect you in different ways when driving, you need both Time Machine and a clone for full protection.
Both of these applications can be used to create a clone. You will need an external drive to backup your data.
SuperDuper! http://www.shirt-pocket.com/
CCC http://www.bombich.com/download.html
Free space: It suggested you have a minimum of 10% free but this can vary depending on the size of the drive. When you get below 10GB free you need to start moving files off the drive.
You can keep your iPhoto and iTunes Libraries on an external drive. Hold down the option key when launching the app to point to the new library location. -
Updated from Mavericks to Yosemite - application slowed down
I updated from Mavericks to Yosemite (Dec. 2014) on my new Mac Mini (bought in July 2014). All application slow down while loading, while working, while saving, etc.
Hardware: Mac Mini (Late 2012)
Prozessor: 2,5 GHz i5
4 GB 1600 MHz DDR3
Any ideas for help?Activity Monitor - Mavericks also Yosemite
Activity Monitor in Mavericks has significant changes
Performance Guide
Why is my computer slow
Why your Mac runs slower than it should
Slow Mac After Mavericks
Things you can do to resolve slowdowns see post by Kappy -
After the latest updat to Mavericks 10.9.3, my imac continues to loop back to the login screen...Suggestions??? THANK YOU VERY MUCH!
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts 51 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports 'com.autodesk.AutoCad com.evenflow.dropbox com.google.GoogleDrive' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[45]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n\t(%s)\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}')printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ s/ *:$//;x;s/\n//;/Apple|Capacity:|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;};/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;} ' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/:/;END { if(NR<100)print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}')print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR==2'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' ' s/^.{52}//;s/ .+//p ' ' /Launch[AD].+\.plist$/;END{if(NR<100)print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/;END{if(NR<100)print "/System/"};' '/^\/usr\/lib\/.+dylib$/p' '/\/etc\/(auto_m|hosts[^.]|peri)/s/^\.\/[^/]+//p' ' /\/(Contents\/.+\/Contents|Frameworks)\//d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| ","||kMDItem'${p[35]}'=");sub("^.."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[9]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' /lR/ { if($2<='${p[25]}')print $2;} ' ' BEGIN { FS=":";} $3~/(sh|ng|ic)$/ { n=split($3,a,".");sub(/_2[01].+/,"",$3);b=b"\n"$2" "$3" "a[n]" "$1;c=c$1;} END { d="sort|tail -n'${p[38]}'";print b|d;close(d);if(c)print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(A.+ E.+ text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ +B/{ s/.+= |(-[0-9]+)?\.s.+//g;p;} ' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' /:/{$0="'"${p[28]}"'"};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil PlistBuddy whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil );c2=(com.apple.loginwindow\ LoginHook '-c Print /L*/P*/loginw*' '-c Print L*/P*/*loginit*' '-c Print L*/Saf*/*/E*.plist' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' '-c Print\ :'${p[35]}' 2>&1' '-c Print\ :Label 2>&1' '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status "-F '\$Time \$Message' -k Sender kernel -k Message Req 'Beac|caug|dead[^bl]|FAIL|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL'" '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/*/*.{BS,Bas,Es,OSXU,Rem}*.bom' '{/,}L*/Lo*/Diag* -type f \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;' '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto_master,{cron,fs}tab,hosts,{launchd,sysctl}.conf} /usr/local/etc/periodic/*/* .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' );N1=${#c2[@]};for j in {0..8};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP RSSI Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear;};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ test "$v"&&echo "$_";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;A0;{ A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D22 0 $((N1+4)) 5 4;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D23 24 24 32 31;D13 25 37 32 33;A1 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;D22 32 31 43 38;D23 20 42 32 41;D23 14 2 48 43;D13 4 5 32 1;D22 4 4 50 0;D13 14 3 49 5;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with "Model Identifier." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.
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