Show information of one-time customer in Cover letter

Hi Experts,
Here is my situation, I used one-time customer to create oders, when a widow that require the detail of the customer poped up, I entered some information(city,street, etc) of the customer.
When I generate automatic report shipping, in the cover letter, I found the infor I entered during creating orders did not shown, instead, the infor showed in the cover still use infor that stored in customer master table KNA1.
I checked the cover sheet template in CG4B and found the part where show address infor of the customer is defined by report symbols, and the function module that controll the logic of the report symbol is getting record from table KNA1, I want to change the logic of the FM, but do not know how I could get the document number of the order that I created.
Could you please help me with this?
How could I make the infor of the customer that I entered when creating order be shown in the cover letter?
Many thanks for all your help!
Anna

Hello Anna
to my knowlegde it is not possilbe to use "one time customers" in EH&S in the context of the report shipment process. As an alternative you can create the "one time customer" as a report reciepient in EH&S and dsitribute the reoprt manually.
You can use to my knowledge only these adddress types:
·        Customer (business partner, customer, company)
·        Office user of the SAP system
·        Report recipient
To my knowlege the main reason is that the subsequent shipment is done with the "unnique id" of a business partner; and it is assumed that this business partner does have always the same adress. To my knowldge the whole report shipment process uses this unique ID and the "unique" adress
The "one time customer" does not have a "unique adress". It has only a unique business partner ID.
In the area of DG managment you can use "one time material" regarding DG classification etc.
With best regards
C.B.
PS: may be you can do something by doing a review of the function module as mentioned; may be you can try to configure the system in such a way that the report will be distributed the first time but my assumption is that you will not manage the subsequent process.
Edited by: Christoph Bergemann on Jun 10, 2010 9:45 PM

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Edited by: Akshatavyas on Nov 24, 2011 12:04 PM

Hi,
Thanks for your response.
But tell me one thing even adjustment document posting (doc type AB) system consider it as second transaction?
I feel one thing strange that my users never found such problem earlier.
I told them to find out any such scenario where system posted AB document for one time customer code.
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done

One-time customer

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Edited by: PKW on Jun 9, 2010 11:39 AM

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Summary
Symptom
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Hi,
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PS:I think it is lil more elaborate for a simple question.

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Message no. F5265
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Hi,
Maintain the Recon link for the Downpayment for the one time customer in tcode obxr. Here you have to maintain the like this
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Edited by: kanikehn on Feb 25, 2011 11:40 AM

Show information of one-time customer in Cover letter

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