Sign in issue with PS on Creative Cloud

Each time I try to sign in, I get an error:
Sign in Required
Our records show that this subscription is already active on another machine. To activate Adobe Photoshop CS6 on this machine sign in with your Adobe ID
I have activated it on one other machine - is this a problem?
If so, can I remotely deacitvate another one in preference to my current machine?

The Adobe licensing allows for you to have Creative Cloud applications installed on two computers. You should be able to activate Photoshop on your second machine. Have you actually tried logging in with your Adobe ID and password, or is this error occuring regardless?
(FAQ: How many computers can I install my Creative Cloud apps on?)

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I have a issue with installing Photoshop Creative Cloud, could someone kindly lend me a hand please?

It happens to have something like this appers in both of the " Install " and "Trial" Screen, probably is a bug , I guess. Anyway, can someone explain to me why that occurs ? I want a way to fix it. Thanks .
I'm sorry, maybe you guys don't understand chinese, but I guess a " %XXXXXXXXXXXXXXXXXXXXXXX% " still looks weird in a screen where it should be asking to sign in, right ?

if you follow all 7 steps you can dl a trial here: http://prodesigntools.com/adobe-cc-direct-download-links.html
and activate with your adobe login
if you have a problem dl'g, you didn't follow all 7 steps. the most common error involves failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).

There is someing wrong with my Adobe Creative Cloud

There is someing wrong with my Adobe Creative Cloud, I `m sure I fill in my e-mail "<Removed by moderator> ,but when I turn on theAdobe Creative Cloud,it says my e-mail address is "<Removed by moderator>,I wonder hou it be that?

Manage your membership and payments | Creative Cloud
https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting -creative-cloud.html
Need to update account info or reset pwd - dobe ID, sign-in, and account help -
http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

Premiere Pro is not interpreting transparency correctly with the Adobe Creative Cloud 1.8.0.447 update

Yesterday, I updated to Adobe Creative Cloud 1.8.0.447. I found that after the update, both Premiere Pro CC (2014) and Premiere Pro CC are not ready transparency layers and alpha layers correctly. I have some lower third logos that I use on multiple projects and they are showing up more opaque than they should. Additionally, I have an export preset that uses a watermark. This watermark is showing up more opaque than it should too. I have checked both graphics in After Effects with the new Creative Cloud update and all graphics look fine. It seems to be an issue that is isolated in Premiere. The issue only happens when there is a video layer underneath the graphics. When the graphics are viewed with no video layer underneath, the transparency looks as it should. I have attached a few images showing the problems. They show graphics with and without video layers beneath.

I was able to resolve the issue by going into File>Project Settings>General and changing the Render from GPU Acceleration (OpenCL) to Software Only. It appears there is an issue with the AMD FirePro D500 graphics card. I was told by a call tech at Adobe that there are issues with the D300, D500, and D700 Graphics cards. However, I have an Intel Iris graphics card on my MacBook Pro and was having the same transparency issue. So, I'm skeptical that the issue is just with the graphics card. The transparency issue did not start on BOTH computers until the latest CC upgrade. For now, the Software Only renderer option fixes the issue. I hope to see a fix in the next CC update. FYI: The Renderer needs to be changed to Software Only in both Premiere Pro Project Settings and Media Encoder Preferences.

I have tried to install Creative Cloud but I just get a blank white screen with a black Creative Cloud bar at the top. There are no options to choose 'Apps' etc. Can anyone help?

I have tried to install Creative Cloud but I just get a blank white screen with a black Creative Cloud bar at the top. There are no options to choose 'Apps' etc. Can anyone help?

What happened yesterday may have been caused by the SOPA protest action that was joined by a lot of sites yesterday and such an action won't happen that often.
* http://en.wikipedia.org/wiki/Wikipedia:SOPA_initiative/Learn_more
*http://en.wikipedia.org/wiki/Wikipedia:Bypass_your_cache

Making Films with the Adobe Creative Cloud production tools

Making Films with the Adobe Creative Cloud production tools "Ask a Pro" webinar coming up on Thurs., June 13. More details here: http://adobe.ly/172QSko

I got a confirmation for 10.00 AM
This is a confirmation that you are registered for:
The all-Adobe production workflow on Wayland's Song
06/13/2013,10:00 AM US/Pacific

How can I know about the latest updates / versions which when available for all the CC products, without having to install and check it with the Desktoip Creative Cloud Application ?

How can I know about the latest updates / versions which when available for all the CC products, without having to install and check it with the Desktoip Creative Cloud Application ?

Thanks for looking into this Jeff!
I work with an Inventory module software and is responsible for software detection across several computers. Once an updated version comes up, I update our database with latest software details to get it detected if installed on any machines.
The problem tracking updates with Desktop Creative Cloud Software are;
1)We have to have it installed with the CC applications in-order to get the notification of the latest updates and have to check everyday.
2)Only relates to the latest updates, so in-between we may miss a prior update unknowingly.Hence, the remote machines having those updates may not get detected with the software version update which would create problem in reporting.
3)For all CC products, there is no base or previous updates available for installation if we miss one.
I went through the Adobe Products Update pages [Product updates] which holds good when it comes to Acrobat and Reader software which I follow to track down any newer updates but this is inconsistent when it comes to CC products like in After Effects CC, Dreamweaver CC etc...
So overall to be very specific, is there any one channel I can follow to get the notifications only for the updates on CC products and then may be I can rely on Desktop Creative Cloud for installation if not available anywhere like in product update pages of Adobe ?
Regards,
Subrat

With my subscription creative cloud, I can accommodate 5 sites. It's not enough. I want to know the rates for more dh'ébergements. I can not find them. thank you

with my subscription creative cloud, I can accommodate 5 sites. It's not enough. I want to know the rates for more dh'ébergements. I can not find them. thank you

The pricing for business catalyst sites can be found on the below link...
US Monthly Pricing | Adobe Business Catalyst

What version of photoshop comes with the student creative cloud membership

what version of photoshop comes with the student creative cloud membership?

PS CC is only one version, which used to be the extended version. The "Standard" version has been discontinued.

Sign in issue with Creative Cloud Desktop App

Error
There was an error with this action. Try again later.
03609ef9-3083-48b3-b374-035f743103c7

It seems you are getting a blank screen after signing in, try the following steps:
Close the Creative Cloud application if it's running.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[username]\AppData\Local\Adobe\OOBE
Mac OS: /User/<username>/Library/Application Support/Adobe/OOBE folder
Rename the opm.db file to opm_old.db
Launch Creative Cloud
Please ensure you enable the show hidden files and folder options.
Mac:
http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-f iles.html
Windows:
http://helpx.adobe.com/x-productkb/global/show-hidden-files-folders-ex tensions.html
Please let me know if still facing the issue
Thanks!
Ankit

Have others experienced a nightmare in signing up for 3 computers on Creative Cloud?

Have others experienced a ridiculous nightmare, wanting to register 3 computers for Creative Cloud? I signed up for TWO subscriptions. Spoke to supporton the phone to do this. Got all signed up on my Adobe ID.... and have been charged for the second month now.
I only just realized that I couldn't use Photoshop on my laptop, because I have "exceeded my limit" of reigstered devices. ON the phone with support, obviously in India, I spun my wheels, and spent an inordinate amount fo time, trying to figure out how to fix the issue... with the agent we couldn't even figure out how to FIND my two serial numbers on the computers, to determine which computer was registered with which computer.
After more than an hour of this, and the agent consulting his senior manager, he comes back on the line and informs me that I cannot register two subscriptions on one Adobe ID and email!!!
Then I insist on speaking with the manager. He tells me the same. I say why then did they even ACCEPT my two subscriptions on my ONE Adobe ID and email?? When I go to MY ADOBE account, it clearly shows the two orders, and the two subscriptions... and on my singel Adobe ID and email.
This is clearly ridiculous.
The manager has now asked me for 48 hours, for him to "discover who gave me the misinformation and when". I told him that that is their internal issue. I could care less about WHO and WHEN. I only care about this issue being resolved, and as quickly as possible. I will also insist on a refudn of the two months charged for a second subscription that was fraudulently accepted.
Has anyone else experienced this story, wanting to register for 3 computers (or more)? What was your coutcome?
Adobe needs to fix this.

Just wondering why you didn't take the Creative Cloud for Teams route, rather than take out two subscriptions. But do you the Application Manager installed on each machine? If so, that should show who is signed in on each computer. It sounds like the same user is signed on with all three computers, in which case sign out from the one with out your apps installed on, and sign in again using the other subscription ID.
If this proves problematic, uninstall the Application manager from the third machine, and sign in on the Adobe CC site with the new ID and start from scratch.
But surely it would be better to sort out the mess you are in, and swap your two subscriptions for a 'Team Subscription'. Go ask in the Creatice Cloud Forum, and make it clear in the thread subject window that you need help from an Adobe staff member. We frequently see Adobe staff step in on these forums, to fix complicated issues.
http://forums.adobe.com/community/creative_cloud

Registartion Issue after installing the Creative Cloud

Hi Guys,
I installed the creative Cloud Teachers Edition on my computer 2 weeks ago.
Always when I start the app, Premiere wants the have a serial number and says its only the trail version.
Adobe recognize my ID properly but is still asking for a serial number.
But I don´t have a serial number. I checked with my Adobe ID on the adobe website and can not find
any serialnumber or code.
There is also nothing on the invoice.
It says in the FAQ´s that adobe would send me a code via Mail, but I have not received anything.
Any suggestions what I can do to fix this issue?
Thanks a lot
Kindly,
Sabrina

Hi Sabrina,
Sorry you are having troubles. Please first try signing out and back in:
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Then, If creative cloud is asking for a serial number when you start a Creative Cloud (CC) application, see this link:
Creative Cloud applications ask for serial number
IF when you open an application that's part your Creative Cloud membership and you see a message stating you're running a trial,
see this link:
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
Pattie

Server busy issue since i joined Creative Cloud

I had Lightroom 5 and then joined creative cloud and have been having issues ever since i signed up. Every time i start lightroom i get a server busy error for hours on end.

A fix to Lightroom's “Server Busy Error” on a Windows 7 64 bit computer:
I see in the discussion threads there are a LOT of frustrated people over this Server Busy issue, so I hope this helps someone. This is what Adobe tech support had me do, which fixed my problem. I got through on the phone right away, and the fix took no longer than 20 minutes to determine, with the support person remoting into my computer.
I already had Lightroom 5.6 installed through my Creative Cloud subscription, and it had worked for a few weeks for me, although with increasing problems with the Server Busy box popping up. I was able to get rid of it by switching to Switch and Retry, but eventually it locked me out entirely.
Tech Support told me the problem was a permissions issue.
Try the following and see if it solves your problem:
In C:\Program Files (x86)\Common Files\Adobe, find the SL Cache folder and move it to your Desktop.
In C:\ProgramData\Adobe, find the SL Store folder and move it to your Desktop.
R Click on your Lightroom icon and “Run as Administrator”.
If it opens correctly, that shows it is working now.
Close Lightroom and reopen the application normally.
Refer to:
Error Message Server Busy During Startup
Error on the activation server
Re: Server Busy - Lightroom locked up
Regards
Rajshree

Problem with logging in Creative Cloud account

Hi, I have a problem with my Creative Cloud account. It seems like I logged out about a week ago and when I tried to log in again just now I didn't succed as the program said I have logged out of the system. My password is correct, I even changed it, it still does not work. I can log in on the internet though and my subscribtion is paid, I have no idea what to do. Please. Help.

Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
-and 'looping' https://forums.adobe.com/thread/1504792

Problem with login on creative cloud app for windows.

Hi everyone.
Since yesterday I am having problems logging in at Creative Cloud on my windows desktop. I insert the user + password and after a few seconds i receive a message that I just logged off, without event logging in first.
Here is a screenshot.
Translating from portuguese, it says:
"you logged off"
"Login to continue"
In other words: I am unable to login, and I receive this weird messe like i had just logged off.
Please help.

Hi Ronaldo,
If you are continuing to experience difficulties with being unable to sign into the Creative Cloud desktop application then please see Unable to sign in to Creative Cloud after latest update - http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html.
Thank you for posting on Adobe Forums.

Sign in issue with PS on Creative Cloud

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