Signing forms

In Adobe LiveCycle Designer I created a pdf with signature fields for use with a graphic pad. On my system it works fine and everything does well, but when saved to a network drive and pulled up on another computer which has Adobe Reader 9 they are unable to get the signature area to come up, even having downloaded the plug ins for adobe and the graphic pad. Any help would be appreciated. Thank you!

Please repost in the Designer Forum. Thanks.

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I have Adobe Pro online monthly subscription. I need to know how to fill in and sign forms already downloaded as PDF's

I have Adobe Pro online monthly subscription. I need to know how to fill in and sign forms already downloaded as PDF's

Hi Schoolcoach1,
Please see the following Help documents:
Acrobat Help | Filling in PDF forms
Acrobat Help | Signing PDFs with Adobe EchoSign Electronic Signature
Please let us know if you have additional questions.
Best,
Sara

If I want to fill out estimates and have created a fill and sign form;

If I want to fill out estimates and have created a fill and sign form; do I have to access formscentral everytime or is there a way to save the fill and sign form that is readable on my tablet?

The clouds you see next to your music on the device and iCloud are two different things. When your music is not on your device it is in iTunes in the Cloud. Not the same thing as iCloud which is used to sync information between devices and house backups of your device contents. So that little cloud you see next to your songs is telling you that the music is not on your device. That's why it is giving you the message - because when you click on it, it is attempting to download it to your device.
What may have happened is when you imported your photos to the PC, you may have sync'd your device via iTunes, and you did not have the Sync Music option checked in your device Profile screen.
Hook up your device to your PC and open iTunes. Make sure the sidebar is showing (Control+S if you cannot see the sidebar with Devices listed), and click on your device to open the Device Profile screens to the right. Click on the Music tab, and make sure that the Sync All Music or Sync Selected Music box is checked. If you have Sync Selected Music checked, then below that, make sure you check all music that you want on your device. Then click on SYNC at the bottom (or APPLY).
Once you have successfully sync'd your music to your device, you will no longer see the cloud next to the songs, and you also will no longer get a message since you will have the songs physically on your device and not in iTunes in the Cloud.
Cheers,
GB

UPS won't deliver using pre-sign form

I put the properly filled out pre-sign form on my door this morning because my iPad was on the truck for delivery today. Luckily I was home when the driver came and knocked on the door.
He said that signatures are required for all Apple shipments and that I can't pre-sign for them. That means I have to take off work to wait for a shipment every time I buy something from the Apple store online?
It's deceptive for Apple to tell me that I can pre-sign and then it doesn't work. Somebody isn't telling me the truth.

The Help pages for the Apple Store say that pre-signing is available, though they also say that for safety and security reasons, all deliveries are subject to the driver's discretion, so your driver may be correct about the carrier policies. Call the carrier's customer service department and ask about their policies.
Personally I consider pre-signing for any shipment that's worth more than a small amount to be a foollsh risk. It's not at all uncommon for packages to go missing when just dropped at the front door - there have been more than a few posts in these forums complaining about missing deliveries - and if you pre-sign, neither the carrier nor Apple will take any responsibility for a missing package. If you can't be present at home to accept a shipment, I'd suggest either having it delivered to your place of business, to the home of a friend or relative who would be available to accept the shipment for you, or arrange to pick up the parcel from the carrier which you can usually do by calling the carrier after the first delivery attempt.
Regards.

UPS shipping and pre-sign form

My iPad went out for delivery today and I left the pre-sign form for UPS on my door. However, they didn't leave it where I specified and will make another attempt tomorrow.
Has anyone had issues with UPS and the pre-sign form??

Same thing just happened to me today. I called UPS, to my surprise the rep knew about the Apple pre-authorization form. They called the driver who said he would try again
I did this often with FedEx and had no problem.

Still can't sign form created in Adobe X, saved as Reader Extended PDF, Additional Features enabled

I've been trying to make a form work in Reader with fillable fields and signature enabled. I want to give users the option of typing their information and using a choice of Pen Signature or Digital Signature. For some reason you can neither fill in the forms nor insert digital signature or use the Pen option to sign. All highlighted fields are just shaded boxes in Reader, not fillable.
After saving and reopening with Adobe X Pro, both security and document properties indicate the form allows fillable fields and signing but I get the following message when testing in Adobe Reader:
The security settings on this document prevent adding text and/or placing a signature on it from Adobe Reader,. To fill and sign this you need to print it out.
Document properties are set to No Security, with no restrictions and Edit>Preferences>Security>Digital Signatures has nothing ticked on the first page.
Digital Signatures Advanced Preferences are marked as Verification document specific, prompt if not available; Ignore document validation; Verify Signatures using Current Time.
Under Creation tab Default Method is Ask When I Sign. Default Signature Signing Format is locked at selecting between the 2 certificate standards - PCKS #7 - Detached and CAdES - Eaquivalent.
I've tried leaving out the digital signature verification which is, of course, impossible when there are Digital Signature fields in the document.
The goal is to be as paperless as possible but this sure isn't working if you have to print it out. And, of course, it can't be saved in Reader, either, to then try to fill in the forms.
Any and all answers are appreciated!

Thank you for the info, George. I have posted an example on dropbox - https://www.dropbox.com/s/qyiudku6pqm3kxf/rehire%20packet%20rev%20Mar%202013%20%28full%203 a3%29.pdf
I'm getting closer to resolving as at now text can be entered in non-signature boxes. Given who will be completing these forms I'll stick to e-signature rather than digital. Do I use a different form field for those or does the recipient plug that in from the Sign section in Reader?
Anne at goatnpt

Make all text fields read only after signing form

Hello,
I have a live cycle form which needs to have all of the text fields set as read only after signing.
The java script has been placed in the post sign event of a digital signature field.
for(var i=0;i<this.numFields;i++) {
var cNm = this.getNthFieldName(i);
if (cNm.type = "text") this.getField(cNm).readonly = true;
After signing the form the following console error is shown:
this.getNthFieldName is not a function
Can anyone please advise how to revise the script so that when the form is signed all of the text fields become ready only?
Any assistance will be most appreciated.
Thank you.

You don't need any JavaScript to do this.
In Designer you can setup the signature field in that way, that all fields will be locked after signing.
Look here:
http://forums.adobe.com/message/3121870?tstart=2

Signing forms with Adobe Reader

We have created forms using Adobe Acrobat, and have enabled usage rights in adobe reader. Some individuals are able to create digital IDs and sign without difficulty, but others can sign some forms and not others. The weird thing is they click on the signature field, and nothing happens. Any ideas? We have been encouraging everyone to get the latest version of adobe reader...

Hi Lea,
It is possible that the form was opened in version 6 or 7 of Acrobat and the usage rights were broken there. Once upon a time (like all good stories start ) when Reader Rights were invented we only made Adobe Reader obey the rules. If you opened a Reader enabled document in Adobe Acrobat you could do anything that you could do in a file that wasn't Reader enabled. The theory being that why should we limit the functionality in Acrobat (which peopled paid a lot of money for) just because the PDF file was Reader enabled. The problem was, if someone using the full featured Acrobat did something to the file that is outside of the range of Reader enabled operations it broke the Reader rights. The person using Acrobat did not know this and everything appeared all well and good to them. Unfortunately, the next Reader user to open the file got a message that the file was Reader enabled, but the rights are no longer valid and to contact the form author.
To fix this, beginning with Acrobat 8, if Acrobat encounters a PDF file that has been Reader enabled the same rules that are enforced in Reder are now enforced in Acrobat. That's why if you look on the Security tab on the Document Properties dialog it says that some features are restricted. But, Acrobat 6 and 7 can still break the Reader rights.
Steve

Problems with filling out/going back and editing filled out information and signing forms

Users cannot fully fill out, edit and save forms--
the forms were set up in InDesign CS6, then edited in Adobe Acrobat Pro 9 for all the form info and after that was set up the forms were saved as extended pdfs to allow adobe reader users to fill them out and sign.
The users are having all kinds of issues with the forms and its been difficult to pin point the exact cause.
Here are 2 errors:
This document enabled extended features in Adobe reader. This document has been changed since it was created and use of extended features is no longer available. Please contact the author for the original version of this document.
The security settings on this document prevent adding text and/or placing a signature on it from Adobe Reader. To fill out and sign this document you need to print it out.
---I've checked the security on the form and there is no security not allowing them to fill it out and I believe that originally they were able to but the form was saved and then they went back and were unable to edit it. I need to know if its something I need to do on my end or an instruction I need to give to them--steps to filling out and saving programs vesions to use etc..
sorry for some of the holes in the info. the form was created for a client and they sent it out to their employees so I do not have direct contact with the people having the issues just two screenshots, and I have not been able to find an answer that works--this is what I thought would help but it didnt:
It should solve the signature/adding text issue—From : http://forums.adobe.com/thread/987256
Your user should go to Extended pane in Reader to apply a digital signature to the Reader extended PDF.
The user is probably trying to use the Sign pane in Reader which has some options disabled according to the document permissions. The new Sign pane in Reader is an integration with Adobe EchoSign service in the sense that it enables an end user to fill-up documents, electronically sign and then send a PDF document, without having the need to print them. The Sign pane provides two options to the user:
1 - Fill and Sign: Here the user can place text using 'Add Text'. Users can add arbitrary text to a PDF, eg. in documents where Reader cannot interact with the document even though the document looks like a form, in forms where user cannot save the filled-up form. In such cases the only option a user has is to print the form, fill it and then fax or fedex the filled up document to the author or scan it and send it electronically. Using the Sign pane in Reader, a user can add text and also electronically sign the document (this is not the same as digital signature) using an image of their signature. He can create a 'signature' from a scanned paper which has user's handwritten signature and place it on the PDF.
2 - Send for Signature: Here the user is sent to EchoSign for collecting signatures from others.

You will get that first message when the document has been changed in a way that invalidates the internal digital signature that's applied when a document is Reader-enabled. Certain changes are allowed (e.g., filling fields, commenting, signing) and will not invalidate the signature, but others are not. The exact cause of the change is often hard to track down, but it can be due to font problems, some type of file corruption, or something that Acrobat/Reader attempts to correct when the file is opened/saved. You will also get the message if the users system time is not correct and is currently set to some time before the document was Reader-enabled. It seems best to use the most recent version of Acrobat to enabled the documents and recent versions of Reader to work with them.
It problem is probably not related to the user using anything in the Sign pane.

Unable to digitally sign form

I created a form from a Word doc using Live Cycle Designer. I extended rights to Reader in Acrobat. I have a signature field set up, but when i click on the field and the digital signature selection pops open and i select sign, it does nothing. I do not get any error messages.
I tried to do a submit button, but that did not work either. It did give an error that "XML data signature creation failed".
What i want to do is have multiple people sign with visible signatures.
Thanks,
Brian

Steven.Madwin wrote:
All you need to do is reply to this message and use the Attach Files tool at the bottom of the reply window.
Steve
Steven.
You guys (and by you guys, I mean the folks in charge of the forums) got rid of that option a long time ago.
You can only attach images now.

Signed forms WAY too big!

We're seeing this with Reader X, Reader XI, and Acrobat Professional. At least some forms, once digitally signed, are ballooning up to 10 or 12 megabytes. Some preliminary research indicates that the PDF is sucking in the whole certificate chain, and maybe CRLs as well, but... Good Lord, even if it can get CRLs for our PKI (which is doubtful, as OCSP is used), there's no way a text CRL is going to be 10MB.
How do we prevent this? There is no reason why any given recipient cannot verify certificates through their own local keychain / certificate store, etc.

I think this is the root of the issue. There's no "No" button. Cancel just brings it back up again. How do we disable this and not have simple PDFs become multiple megabytes in size?

How can I change a pdf to Fill & Sign form?

I have a form that can be printed and completed by hand. It is in a pdf format. I would like to put it into a Fill & Sign type of form. Does anyone know how to do this?

Hi laurad,
Please see this document for a quick tutorial on using Adobe Fill&Sign: Tutorial: Introduction to Adobe Fill & Sign
Best,
Sara

Ideas on providing solution to sign forms

Good morning
I am trying to work out the best way to provide a solution to a client. There will be a pool of three convertible ultra books which clients will take on site to meetings. I am envisaging using adobe acrobat to create forms. The forms will contain fields to enter text. The form also needs to be signed by both parties, the owner of the form and their client.
I see that it is possible to sign a document and then place that signature on a form. While this would work if only the former owner was signing the document this looks like a clunky method when two different parties are required to sign the same form. It would appear if I were to use that method I would need to choose the option to sign a signature, sign as the form owner, place that signature on the form and then clear the signature and then ask the client to then sign and then place that signature on the form. I am really looking for a streamlined way of just allowing both the former owner and client with a single click/tool to sign their signatures.
The other problem I have is because the three ultra books will be shared with a pool of staff each user will not have a separate login. There will just be three logins one for each ultra book. This raises security concerns that Adobe Acrobat if we did use the sign/signature option the previous staff members signature will be stored and available to sign a document by the next user who has the ultra book.
I welcome recommendations on how to provide a solution using Acrobat. I have seen the freedraw tool. Would this be a suitable alternative to actually using the sign tool functionality? It certainly appears the simpler in the sense you just click the tool and both parties can quickly sign the form. Is there a difference, with regard to how official/legal a digital signature is if it is created using the free draw tool or the official sign within Acrobat?
Thank you very much for your assistance

You can have several signatures on the same form, with the last one 'locking' everything - so that's not a problem. If the form is a legal document it's the signatures themselves which are the issue.
You cannot use digital signatures if one of the parties is a random client, as they won't have their own ID. Anyone can create a self-signed ID but they're legally invalid, so they would have to buy a commercial one. That can take several days to arrive and costs a lot of money as the issuer must verify the customer's identity beyond question (they'll ask for passports, etc.).
Digital IDs need unlocking each time they're used (e.g. a password or a cipher dongle) - so sharing the computer between several workers isn't that much of a risk, though it's considered very bad practice to allow anyone else access to a private key file that uses password encryption as they could brute-force it given enough time. Normally you carry your IDs on a USB drive.
The 'ink' signatures where you just draw with your mouse/stylus are not legally-binding either, as the fidelity of the image is too low - anyone could scrawl a copy of your signature and even you wouldn't be able to tell the difference.
If the form isn't important you could allow the client to 'ink' sign the file, then your form-owner applies a digital ID signature in a second field, locking the entire form, but it still doesn't make the first signature legal as there's no verifiable witness. Adobe's solution to allow a random person or list of people to sign something is to post the form to EchoSign, where Adobe acts as the witness, but that's an online process - it happens through email and couldn't be done in a meeting with a shared computer.

How can I get "script" format for signing forms and paperwork, not just printing my name?

I would like to have a "script" font available when I sign e-mail forms or create forms.

Hi mfeehley, most online editors provide a variety of fonts you can use when composing your message or signature. If the font you want to use is not included, perhaps you can create a small image (e.g., in a Word processor, then use Alt+PrintScreen to capture it to the clipboard as an image, then paste into Paintbrush and trim to a good side) and insert that into your signature instead. The mail site or form program help should explain how to insert images.

Unable to sign forms

I created several forms in acrobat X pro; however, several people are not able to sign the documents. The signature box is selected, but they cannot enter any text. I had them download the latest version of reader, but that is not helping. Appreciate your guidance.

If you have placed digital signature form fields in your form and you want folks using the Reader to sign, then you'll also need to reader-enable the form (File > Save As > Reader Extended PDF). This will only allow them to sign using certificate based signatures.

Error when signing forms

WE have PDF forms that we are trying to sign in Reader X but continue recieving the Error Message "The document could not be signed. There was an error while attempting to commit this signature. The document was not saved. The file may be read only, or another user may have it open. Please save the document with a different name or in a different folder."
I've tried everything the message suggests but still no luck. We are using the Topaz ClipGem signature pads to sign the documents. Now if I right click the PDF file and open it with Internet Explorer it allows me to sign the document successfully, also if I uninstall Reader X and install Reader 9 it also allows me to sign the document. Any suggestions?

Found out what it was had to go to Edit>Preferences>General and uncheck "Enable protected mode at startup"

Signing forms

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