Simple question with adobe advisor

My adobe support  manager is not opening at all i have tryed to update my adobe air , all updates and everythign still nothing.  Im running on a windows vista x54 bit OS.  Any  help at all would be appreciated.

Please see Troubleshoot AIR installation | Windows- http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.html for information on how to resolve most Adobe AIR installation difficulties.

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    Membership Service
    Policy configuation.
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    [https-host1_FQDN]: info: CORE5076: Using [Java HotSpot(TM) Server VM, Version 1.5.0_04] from [Sun Microsystems Inc.]
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    [https-host1_FQDN]: warning: CORE3283: stderr: at com.iplanet.ums.DataLayer.(DataLayer.java:190)
    [https-host1_FQDN]: warning: CORE3283: stderr: at com.iplanet.ums.DataLayer.getInstance(DataLayer.java:215)
    [https-host1_FQDN]: warning: CORE3283: stderr: at com.iplanet.ums.DataLayer.getInstance(DataLayer.java:246)
    [https-host1_FQDN]: warning: CORE3283: stderr: at com.sun.identity.sm.ldap.SMSLdapObject.initialize(SMSLdapObject.java:156)
    [https-host1_FQDN]: warning: CORE3283: stderr: at com.sun.identity.sm.ldap.SMSLdapObject.(SMSLdapObject.java:124)
    [https-host1_FQDN]: warning: CORE3283: stderr: at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
    [https-host1_FQDN]: warning: CORE3283: stderr: at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)
    [https-host1_FQDN]: warning: CORE3283: stderr: at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
    [https-host1_FQDN]: warning: CORE3283: stderr: at java.lang.reflect.Constructor.newInstance(Constructor.java:494)
    [https-host1_FQDN]: warning: CORE3283: stderr: at java.lang.Class.newInstance0(Class.java:350)
    [https-host1_FQDN]: warning: CORE3283: stderr: at java.lang.Class.newInstance(Class.java:303)
    [https-host1_FQDN]: warning: CORE3283: stderr: at com.sun.identity.sm.SMSEntry.(SMSEntry.java:216)
    [https-host1_FQDN]: warning: CORE3283: stderr: at com.sun.identity.sm.ServiceSchemaManager.(ServiceSchemaManager.java:67)
    [https-host1_FQDN]: warning: CORE3283: stderr: at com.iplanet.am.util.AMClientDetector.getServiceSchemaManager(AMClientDetector.java:219)
    [https-host1_FQDN]: warning: CORE3283: stderr: at com.iplanet.am.util.AMClientDetector.(AMClientDetector.java:94)
    [https-host1_FQDN]: warning: CORE3283: stderr: at com.sun.mobile.filter.AMLController.init(AMLController.java:85)
    [https-host1_FQDN]: warning: CORE3283: stderr: at org.apache.catalina.core.ApplicationFilterConfig.getFilter(ApplicationFilterConfig.java:262)
    [https-host1_FQDN]: warning: CORE3283: stderr: at org.apache.catalina.core.ApplicationFilterConfig.setFilterDef(ApplicationFilterConfig.java:322)
    [https-host1_FQDN]: warning: CORE3283: stderr: at org.apache.catalina.core.ApplicationFilterConfig.(ApplicationFilterConfig.java:120)
    [https-host1_FQDN]: warning: CORE3283: stderr: at org.apache.catalina.core.StandardContext.filterStart(StandardContext.java:3271)
    [https-host1_FQDN]: warning: CORE3283: stderr: at org.apache.catalina.core.StandardContext.start(StandardContext.java:3747)
    [https-host1_FQDN]: warning: CORE3283: stderr: at com.iplanet.ias.web.WebModule.start(WebModule.java:251)
    [https-host1_FQDN]: warning: CORE3283: stderr: at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1133)
    [https-host1_FQDN]: warning: CORE3283: stderr: at org.apache.catalina.core.StandardHost.start(StandardHost.java:652)
    [https-host1_FQDN]: warning: CORE3283: stderr: at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1133)
    [https-host1_FQDN]: warning: CORE3283: stderr: at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:355)
    [https-host1_FQDN]: warning: CORE3283: stderr: at org.apache.catalina.startup.Embedded.start(Embedded.java:995)
    [https-host1_FQDN]: warning: CORE3283: stderr: at com.iplanet.ias.web.WebContainer.start(WebContainer.java:431)
    [https-host1_FQDN]: warning: CORE3283: stderr: at com.iplanet.ias.web.WebContainer.startInstance(WebContainer.java:500)
    [https-host1_FQDN]: warning: CORE3283: stderr: at com.iplanet.ias.server.J2EERunner.confPostInit(J2EERunner.java:161)
    [https-host1_FQDN]: failure: WebModule[amserver]: WEB2783: Servlet /amserver threw load() exception
    [https-host1_FQDN]: javax.servlet.ServletException: WEB2778: Servlet.init() for servlet LoginLogoutMapping threw exception
    [https-host1_FQDN]: at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:949)
    [https-host1_FQDN]: at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:813)
    [https-host1_FQDN]: at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3478)
    [https-host1_FQDN]: at org.apache.catalina.core.StandardContext.start(StandardContext.java:3760)
    [https-host1_FQDN]: at com.iplanet.ias.web.WebModule.start(WebModule.java:251)
    [https-host1_FQDN]: at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1133)
    [https-host1_FQDN]: at org.apache.catalina.core.StandardHost.start(StandardHost.java:652)
    [https-host1_FQDN]: at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1133)
    [https-host1_FQDN]: at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:355)
    [https-host1_FQDN]: at org.apache.catalina.startup.Embedded.start(Embedded.java:995)
    [https-host1_FQDN]: at com.iplanet.ias.web.WebContainer.start(WebContainer.java:431)
    [https-host1_FQDN]: at com.iplanet.ias.web.WebContainer.startInstance(WebContainer.java:500)
    [https-host1_FQDN]: at com.iplanet.ias.server.J2EERunner.confPostInit(J2EERunner.java:161)
    [https-host1_FQDN]: ----- Root Cause -----
    [https-host1_FQDN]: java.lang.NullPointerException
    [https-host1_FQDN]: at com.sun.identity.authentication.UI.LoginLogoutMapping.init(LoginLogoutMapping.java:71)
    [https-host1_FQDN]: at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:921)
    [https-host1_FQDN]: at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:813)
    [https-host1_FQDN]: at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:3478)
    [https-host1_FQDN]: at org.apache.catalina.core.StandardContext.start(StandardContext.java:3760)
    [https-host1_FQDN]: at com.iplanet.ias.web.WebModule.start(WebModule.java:251)
    [https-host1_FQDN]: at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1133)
    [https-host1_FQDN]: at org.apache.catalina.core.StandardHost.start(StandardHost.java:652)
    [https-host1_FQDN]: at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1133)
    [https-host1_FQDN]: at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:355)
    [https-host1_FQDN]: at org.apache.catalina.startup.Embedded.start(Embedded.java:995)
    [https-host1_FQDN]: at com.iplanet.ias.web.WebContainer.start(WebContainer.java:431)
    [https-host1_FQDN]: at com.iplanet.ias.web.WebContainer.startInstance(WebContainer.java:500)
    [https-host1_FQDN]: at com.iplanet.ias.server.J2EERunner.confPostInit(J2EERunner.java:161)
    [https-host1_FQDN]:
    [https-host1_FQDN]: info: HTTP3072: [LS ls1] http://host1_FQDN:58080 [i]ready to accept requests
    [https-host1_FQDN]: startup: server started successfully
    Success!
    The server https-host1_FQDN has started up.
    The server infact, didn't start up (nothing even listening on 58080).
    However, if AMConfig.properties is left as it originally was, and only serverconfig.xml files were changed as mentioned above, web servers started fine, and things worked all okay. (Alright, except for some glitches when viewed in /amconsole. If /amserver/console is accessed, all is good. Can this mean that all is still not well? I am not sure).
    So far so good. Now comes the sad part. When the same is done on Solaris 9, things dont work. You continue to get the above error, OR the following error, and the web server will refuse to start:
    Differences in Solaris and Windows are as follows:
    1. Windows hosts have 1 IP and hostname. Solaris hosts have 3 IPs and hostnames (for DS, DPS, and webserver).
    No other difference from an architectural perspective.
    Any help / insight on why the above is not working (and why the hell does the documentation seem so sketchy / insecure / incorrect).
    Thanks a bunch!

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