Since 31.0 update I cannot access Google or Facebook. I'm on a MAC and do not have firewalls or virus protection software
I'm on a MAC OS X version 10.9.4
Firefox browser version 31.0
I have no Firewall set up
I have no security software or virus protection software
Since my browser automatically updated to Firefox version 31.0 I cannot access:
google. com or facebook.com
Also, when I type in a url into the address bar and then hit the <return> button the url I type (ex: google.com or facebook.com) disappears and the previous url in the address window pops up.
Please help.
Can you try to start Firefox in Safe Mode to see if Firefox works properly with no error? You can start Firefox in Safe Mode below:
*'''Windows/Mac''': Go to Help > Restart with add-ons disabled
*'''Linux''': Run ''firefox -safe-mode'' in the Terminal/Konsole
If Firefox opens up fine with no problems, it's probably one of your extensions that's causing the issue. You can re-enable your add-ons one by one until you find the one that causes the issue upon being re-enabled.
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