Since I downloaded the new version of Firefox the other day I can no longer access all my business banking and wonder can I return to the old version

I downloaded the new version of Firefox as I was asked and also opted for 1 extra but now I can't remember what it was, an add-on.
When I have tried since to access all areas in Business Banking
I'm unable to do so, namely download next day forecasts.
I've rung HSBC and they have assured me it is not a problem with
their service as they can read my forecasts. It is very important that I can access this witout daily phone calls as cashflow is very tight.

Make sure that the Location Bar is not set to "Nothing": Firefox > Preferences > Privacy > Location Bar: When using the location bar, suggest: History,Bookmarks,History and Bookmarks
See [[Smart Location Bar]]
See also http://kb.mozillazine.org/Locked_or_damaged_places.sqlite

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    Path:       
    /Applications/Mail.app/Contents/MacOS/Mail
    Identifier: 
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    Version:    
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    Build Info: 
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    32320 sec
    Crashes Since Last Report:      
    28
    Per-App Interval Since Last Report:  416 sec
    Per-App Crashes Since Last Report:   23
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    DCECEB1D-78CC-4887-BCC7-A5897B536DA9
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    0   libSystem.B.dylib        
    0x00007fff81c6bb52 stat64 + 10
    1   com.apple.CoreFoundation 
    0x00007fff8a10f5c4 _CFBundleCopyDirectoryContentsAtPath + 1556
    2   com.apple.CoreFoundation 
    0x00007fff8a115aed _CFBundleCopyInfoDictionaryInDirectoryWithVersion + 1005
    3   com.apple.CoreFoundation 
    0x00007fff8a1156fa CFBundleGetInfoDictionary + 74
    4   com.apple.CoreFoundation 
    0x00007fff8a10dd49 _CFBundleCreate + 697
    5   com.apple.CoreFoundation 
    0x00007fff8a152e9f _CFBundleEnsureBundleExistsForImagePath + 607
    6   com.apple.CoreFoundation 
    0x00007fff8a1529a6 CFBundleGetBundleWithIdentifier + 294
    7   com.apple.HIServices     
    0x00007fff819f8788 setCursorFromBundle + 78
    8   com.apple.HIServices     
    0x00007fff819f871a CoreCursorSet + 134
    9   com.apple.AppKit         
    0x00007fff884bcafb -[NSCursor set] + 424
    10  com.apple.AppKit         
    0x00007fff88619c52 handleCursorRect + 1114
    11  com.apple.AppKit         
    0x00007fff884f4e76 -[NSApplication sendEvent:] + 5611
    12  com.apple.mail           
    0x00000001000347ec 0x100000000 + 215020
    13  com.apple.AppKit         
    0x00007fff8848b6de -[NSApplication run] + 474
    14  com.apple.AppKit         
    0x00007fff884843b0 NSApplicationMain + 364
    15  com.apple.mail           
    0x00000001000025a4 0x100000000 + 9636
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib        
    0x00007fff81c7ac0a kevent + 10
    1   libSystem.B.dylib        
    0x00007fff81c7cadd _dispatch_mgr_invoke + 154
    2   libSystem.B.dylib        
    0x00007fff81c7c7b4 _dispatch_queue_invoke + 185
    3   libSystem.B.dylib        
    0x00007fff81c7c2de _dispatch_worker_thread2 + 252
    4   libSystem.B.dylib        
    0x00007fff81c7bc08 _pthread_wqthread + 353
    5   libSystem.B.dylib        
    0x00007fff81c7baa5 start_wqthread + 13
    Thread 2:  Dispatch queue: com.apple.root.default-priority
    0   libSystem.B.dylib        
    0x00007fff81c61dda semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib        
    0x00007fff81ca0772 _pthread_cond_wait + 1015
    2   com.apple.Foundation     
    0x00007fff84ccd47c -[NSLock lockBeforeDate:] + 431
    3   com.apple.MessageFramework
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    4   com.apple.MessageFramework
    0x00007fff876229a0 +[MessageKeychainManager passwordForHost:username:port:protocol:] + 74
    5   com.apple.MessageFramework
    0x00007fff87622810 -[Account permanentPassword] + 186
    6   com.apple.MessageFramework
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    7   com.apple.MessageFramework
    0x00007fff876a9fc5 -[Account authenticatedConnection] + 79
    8   com.apple.MessageFramework
    0x00007fff877b8734 -[POP3FetchStore _authenticatedConnection] + 57
    9   com.apple.MessageFramework
    0x00007fff877b98af -[POP3FetchStore fetchSynchronously] + 274
    10  com.apple.MessageFramework
    0x00007fff877bba9f -[POPAccount fetchSynchronously] + 148
    11  com.apple.CoreFoundation 
    0x00007fff8a18793c __invoking___ + 140
    12  com.apple.CoreFoundation 
    0x00007fff8a18780d -[NSInvocation invoke] + 141
    13  com.apple.MessageFramework
    0x00007fff875e4cb9 -[MonitoredInvocation invoke] + 214
    14  com.apple.MessageFramework
    0x00007fff875cbcbf -[ThrowingInvocationOperation main] + 31
    15  com.apple.MessageFramework
    0x00007fff875cb5ff -[_MFInvocationOperation main] + 275
    16  com.apple.Foundation     
    0x00007fff84c98dd0 -[__NSOperationInternal start] + 681
    17  com.apple.Foundation     
    0x00007fff84d76bd5 ____NSOQSchedule_block_invoke_2 + 129
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    0x00007fff81c9dd64 _dispatch_call_block_and_release + 15
    19  libSystem.B.dylib        
    0x00007fff81c7c2d1 _dispatch_worker_thread2 + 239
    20  libSystem.B.dylib        
    0x00007fff81c7bc08 _pthread_wqthread + 353
    21  libSystem.B.dylib        
    0x00007fff81c7baa5 start_wqthread + 13
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    0x00007fff84c98dd0 -[__NSOperationInternal start] + 681
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    0x00007fff84d76bd5 ____NSOQSchedule_block_invoke_2 + 129
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    0x00007fff81c9dd64 _dispatch_call_block_and_release + 15
    22  libSystem.B.dylib        
    0x00007fff81c7c2d1 _dispatch_worker_thread2 + 239
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    0x00007fff81c7bc08 _pthread_wqthread + 353
    24  libSystem.B.dylib        
    0x00007fff81c7baa5 start_wqthread + 13
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    0x00007fff81c61d7a mach_msg_trap + 10
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    4   com.apple.Foundation     
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    0x00007fff84c70114 __NSThread__main__ + 1429
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    0x00007fff81c9ae89 thread_start + 13
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    0x00007fff8585b8fe CSSM_DL_DataGetFirst + 126
    9   com.apple.security       
    0x00007fff8594a940 SSDLSession::DataGetFirst(long, Security::CssmQuery const*, cssm_db_record_attribute_data*, Security::CssmData*, cssm_db_unique_record*&) + 216
    10  com.apple.security       
    0x00007fff8585ba2e cssm_DataGetFirst(cssm_dl_db_handle, cssm_query const*, long*, cssm_db_record_attribute_data*, cssm_data*, cssm_db_unique_record**) + 127
    11  com.apple.security       
    0x00007fff8585b8fe CSSM_DL_DataGetFirst + 126
    12  com.apple.security       
    0x00007fff8585b343 Security::CssmClient::DbDbCursorImpl::next(Security::CssmClient::DbAttributes*, Security::CssmDataContainer*, Security::CssmClient::DbUniqueRecord&) + 399
    13  com.apple.security       
    0x00007fff858644a8 Security::CssmClient::SSGroupImpl::SSGroupImpl(Security::CssmClient::SSDb const&, cssm_data const&) + 590
    14  com.apple.security       
    0x00007fff85864218 Security::CssmClient::SSGroup::SSGroup(Security::CssmClient::SSDb const&, cssm_data const&) + 60
    15  com.apple.security       
    0x00007fff85862ab7 Security::CssmClient::SSDbUniqueRecordImpl::get(Security::CssmClient::DbAttribu tes*, Security::CssmDataContainer*, cssm_access_credentials const*) + 217
    16  com.apple.security       
    0x00007fff85863dd7 Security::KeychainCore::ItemImpl::getContent(Security::CssmClient::DbAttributes *, Security::CssmDataContainer*) + 359
    17  com.apple.security       
    0x00007fff85863b92 Security::KeychainCore::ItemImpl::getData(Security::CssmDataContainer&) + 134
    18  com.apple.security       
    0x00007fff858ab517 SecKeychainFindInternetPassword + 815
    19  com.apple.MessageFramework
    0x00007fff87622c6b +[MessageKeychainManager _passwordForHost:username:port:protocol:itemRef:] + 249
    20  com.apple.MessageFramework
    0x00007fff876229d7 +[MessageKeychainManager passwordForHost:username:port:protocol:] + 129
    21  com.apple.MessageFramework
    0x00007fff87622810 -[Account permanentPassword] + 186
    22  com.apple.MessageFramework
    0x00007fff87691419 -[Account _connectAndAuthenticate:] + 54
    23  com.apple.MessageFramework
    0x00007fff876a9fc5 -[Account authenticatedConnection] + 79
    24  com.apple.MessageFramework
    0x00007fff877b8734 -[POP3FetchStore _authenticatedConnection] + 57
    25  com.apple.MessageFramework
    0x00007fff877b98af -[POP3FetchStore fetchSynchronously] + 274
    26  com.apple.MessageFramework
    0x00007fff877bba9f -[POPAccount fetchSynchronously] + 148
    27  com.apple.CoreFoundation 
    0x00007fff8a18793c __invoking___ + 140
    28  com.apple.CoreFoundation 
    0x00007fff8a18780d -[NSInvocation invoke] + 141
    29  com.apple.MessageFramework
    0x00007fff875e4cb9 -[MonitoredInvocation invoke] + 214
    30  com.apple.MessageFramework
    0x00007fff875cbcbf -[ThrowingInvocationOperation main] + 31
    31  com.apple.MessageFramework
    0x00007fff875cb5ff -[_MFInvocationOperation main] + 275
    32  com.apple.Foundation     
    0x00007fff84c98dd0 -[__NSOperationInternal start] + 681
    33  com.apple.Foundation     
    0x00007fff84d76bd5 ____NSOQSchedule_block_invoke_2 + 129
    34  libSystem.B.dylib        
    0x00007fff81c9dd64 _dispatch_call_block_and_release + 15
    35  libSystem.B.dylib        
    0x00007fff81c7c2d1 _dispatch_worker_thread2 + 239
    36  libSystem.B.dylib        
    0x00007fff81c7bc08 _pthread_wqthread + 353
    37  libSystem.B.dylib        
    0x00007fff81c7baa5 start_wqthread + 13
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    0   libSystem.B.dylib        
    0x00007fff81c9ca6a __semwait_signal + 10
    1   libSystem.B.dylib        
    0x00007fff81ca0881 _pthread_cond_wait + 1286
    2   com.apple.JavaScriptCore 
    0x00007fff863d26a0 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
    3   com.apple.WebCore        
    0x00007fff8270c961 WebCore::LocalStorageThread::threadEntryPoint() + 177
    4   libSystem.B.dylib        
    0x00007fff81c9afd6 _pthread_start + 331
    5   libSystem.B.dylib        
    0x00007fff81c9ae89 thread_start + 13
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    0   libSystem.B.dylib        
    0x00007fff81c61d7a mach_msg_trap + 10
    1   libSystem.B.dylib        
    0x00007fff81c623ed mach_msg + 59
    2   com.apple.CoreFoundation 
    0x00007fff8a14d902 __CFRunLoopRun + 1698
    3   com.apple.CoreFoundation 
    0x00007fff8a14cd8f CFRunLoopRunSpecific + 575
    4   com.apple.Foundation     
    0x00007fff84cef14f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
    5   com.apple.Foundation     
    0x00007fff84c70114 __NSThread__main__ + 1429
    6   libSystem.B.dylib        
    0x00007fff81c9afd6 _pthread_start + 331
    7   libSystem.B.dylib        
    0x00007fff81c9ae89 thread_start + 13
    Thread 8:
    0   libSystem.B.dylib        
    0x00007fff81c61dda semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib        
    0x00007fff81ca0772 _pthread_cond_wait + 1015
    2   ...apple.AddressBook.framework
    0x00007fff815773fb -[ABRemoteImageLoader workLoop] + 304
    3   com.apple.Foundation     
    0x00007fff84c70114 __NSThread__main__ + 1429
    4   libSystem.B.dylib        
    0x00007fff81c9afd6 _pthread_start + 331
    5   libSystem.B.dylib        
    0x00007fff81c9ae89 thread_start + 13
    Thread 9:
    0   libSystem.B.dylib        
    0x00007fff81c61dc2 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib        
    0x00007fff81c6740d pthread_mutex_lock + 469
    2   com.apple.security       
    0x00007fff8583d111 Security::Mutex::lock() + 9
    3   com.apple.security       
    0x00007fff8585c289 CSSM_DL_FreeUniqueRecord + 65
    4   com.apple.security       
    0x00007fff8585c215 Security::CssmClient::DbUniqueRecordImpl::deactivate() + 115
    5   com.apple.security       
    0x00007fff8585c15e Security::CssmClient::DbUniqueRecordImpl::~DbUniqueRecordImpl() + 64
    6   com.apple.security       
    0x00007fff8585c110 SSUniqueRecordImpl::~SSUniqueRecordImpl() + 34
    7   com.apple.security       
    0x00007fff8585a846 SSDatabaseImpl::open(Security::DLDbIdentifier const&) + 132
    8   com.apple.security       
    0x00007fff8585a595 SSDLSession::DbOpen(char const*, cssm_net_address const*, unsigned int, Security::AccessCredentials const*, void const*, long&) + 263
    9   com.apple.security       
    0x00007fff8585a294 cssm_DbOpen(long, char const*, cssm_net_address const*, unsigned int, cssm_access_credentials const*, void const*, long*) + 108
    10  com.apple.security       
    0x00007fff85859e3a CSSM_DL_DbOpen + 106
    11  com.apple.security       
    0x00007fff85858176 Security::CssmClient::DbImpl::open() + 162
    12  com.apple.security       
    0x00007fff85857bd9 Security::KeychainCore::KCCursorImpl::next(Security::KeychainCore::Item&) + 453
    13  com.apple.security       
    0x00007fff8589731e SecKeychainSearchCopyNext + 92
    14  com.apple.MessageFramework
    0x00007fff877ab3b5 copySMIMECertificate + 178
    15  com.apple.MessageFramework
    0x00007fff87610554 +[MessageKeychainManager copyTrustedSigningCertificateForAddress:] + 40
    16  com.apple.MessageFramework
    0x00007fff8761047f +[MessageKeychainManager canSignMessagesFromAddress:] + 144
    17  com.apple.MessageFramework
    0x00007fff8761029e +[MailAccount _updateAccountExistsForSigning] + 238
    18  com.apple.MessageFramework
    0x00007fff876100ed +[MailAccount accountExistsForSigning] + 58
    19  com.apple.Foundation     
    0x00007fff84c70114 __NSThread__main__ + 1429
    20  libSystem.B.dylib        
    0x00007fff81c9afd6 _pthread_start + 331
    21  libSystem.B.dylib        
    0x00007fff81c9ae89 thread_start + 13
    Thread 10:
    0   libSystem.B.dylib        
    0x00007fff81c9ca6a __semwait_signal + 10
    1   libSystem.B.dylib        
    0x00007fff81c9c8f9 nanosleep + 148
    2   libSystem.B.dylib        
    0x00007fff81c9c863 usleep + 57
    3   com.apple.AppKit         
    0x00007fff886113a1 -[NSUIHeartBeat _heartBeatThread:] + 1540
    4   com.apple.Foundation     
    0x00007fff84c70114 __NSThread__main__ + 1429
    5   libSystem.B.dylib        
    0x00007fff81c9afd6 _pthread_start + 331
    6   libSystem.B.dylib        
    0x00007fff81c9ae89 thread_start + 13
    Thread 11:
    0   libSystem.B.dylib        
    0x00007fff81c7ba2a __workq_kernreturn + 10
    1   libSystem.B.dylib        
    0x00007fff81c7be3c _pthread_wqthread + 917
    2   libSystem.B.dylib        
    0x00007fff81c7baa5 start_wqthread + 13
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    Binary Images:
    0x100000000 -   
    0x100339fe7  com.apple.mail 4.5 (1084) <4E11604B-93C6-8C9C-C40D-E590AEEA1A82> /Applications/Mail.app/Contents/MacOS/Mail
    0x1141af000 -   
    0x1141b2fff  com.apple.yahoo.syncframework 1.3 (51) <5C20E5D3-3B2A-29D1-933F-EB35552B676D> /System/Library/PrivateFrameworks/YahooSync.framework/Versions/A/YahooSync
    0x115cf0000 -   
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    0x7fff84c5f000 -
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    0x7fff84ee8000 -
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    0x7fff85510000 -
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    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
    Be sure your Mac is shut down.
    Press the power button.
    Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
    Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem(s)?
    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

  • I can no longer access facebook from my macair and when i try the following error message appears "unable to establish a secure connection to the server.

    I have had no issue accessing Facebook in the past using my MacAir.  Last night each time I would try and access the page, an error message would appear, saying that unable to establish a secure connection to the server "www.facebook.com"".  The problem continues this morning.  I have not updated any software or made any changes.  One minute it was working, the next it was not.  I do not have any parental controls; I have deleted the cookies; and I have reset safari.  I can access all other websites that I have tried.  I am using Version 6.0.4.

    From your Safari menu bar click Safari > Preferences then select the Privacy tab.
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    Then delete the cache.
    Now open a Finder window. From the Finder menu bar click Go > Go to Folder
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    ~/Library/Caches/com.apple.Safari/Cache.db
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    Quit and relaunch Safari to test.
    If nothing above helped, troubleshoot Safari extensions.
    From the Safari menu bar click Safari > Preferences then select the Extensions tab. Turn that OFF, quit and relaunch Safari to test.
    If that helped, turn one extension on then quit and relaunch Safari to test until you find the incompatible extension then click uninstall.
    If it's not an extensions issue, restart your internet modem and router.  Then quit and relaunch Safari and try Facebook.

  • Itunes wont allow me to download any new apps with out verifying my creditcard, but I no longer have that card, due to left. So i cant verify the security code. what do i do?

    help

    Hello kitkat_kiera,
    You'll need to update your billing information to a current card in order to continue.
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/HT1918
    Cheers,
    Allen

  • Firefox works very slow on my core i7 notebook (Windows 7 x64) as if the processor was overloaded. Every action has a delay.Even starting with all plug-ins off and clean uninstalling didn't solve the problem. Other browsers work fine.

    It happend with all versions since 7 to 9

    fixed with this method:
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  • Why is it that I can no longer access all of the people in my address book by typing their names in the address line of an email?

    Until the last month or so I have always been able to type the first few letters of a persons name in the email address bar and his address would be entered. Now this only happens for those people that I have contacted recently. The really big problem is my group that contains 40+ people. I use it only once a month and do not want to type 40+ addresses.

    I think that may be a javascript issue.
    In Firefox 23, as part of an effort to simplify the Firefox options set and protect users from unintentially damaging their Firefox, the option to disable JavaScript was removed from the Firefox Options window.
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    '''about:config'''
    # In the address bar, type "about:config" (with no quotes), and press Enter.
    # Click "I'll be careful, I promise"
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    '''Add-ons'''
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    *[https://addons.mozilla.org/firefox/addon/quickjava/ QuickJava] (to easily disable and enable JavaScript, automatic loading of images, and other content)
    *[https://addons.mozilla.org/firefox/addon/settingsanity/ SettingSanity] (adds back removed options for JavaScript, Advanced JavaScript Settings, loading images, and showing the Tab Bar)
    Thank you and I hope this helps!

  • I have a Microsoft based computer  and am running Windows 7.  I have MS Outlook 2003.  I can no longer access my iCloud calendar on my MS computer.  I have the latest  iPhone Operating system, 7.03.

    I can no longer access my iCloud calendar on my MS based computer.  I am running Windows 2007 and use MS Outlook 2003.  This issue just happened after I updated my iPhone operating system.  What do I need to do?

    http://support.apple.com/kb/dl1455
    Microsoft Outlook 2007 or later or an up-to-date browser is required for accessing email, contacts, and calendars.

  • After downloading the new update for Firefox I can no longer get Firefox to respond. I can only get it to respond in safe mode. Why?

    After downloading the new update to Firefox I cannot get Firefox to respond. The only way I can use Firefox is in Safe Mode.
    == This happened ==
    Every time Firefox opened
    == I updated to new version of Firefox

    Cannot believe NO ONE from Firefox is responding to this issue; particularly since I don't seem to be the only one with the problem!!!!

  • Mozilla constintly is not responding , and delaying when im typing. ever since i downloaded this new version.

    it constantly is not responding , and delaying when im typing. ever since i downloaded this new version.

    The Firefox pop-up blocker is usually very effective for blocking pop-ups generated by websites, but it sounds like you may have picked up some Malware that is generating those pop-ups from you own PC.
    Install, update, and run these programs in this order. They are listed in order of efficacy.<br />'''''(Not all programs detect the same Malware, so you may need to run them all to solve your problem.)''''' <br />These programs are all free for personal use, but some have limited functionality in the "free mode" - but those are features you really don't need to find and remove the problem that you have.<br />
    ''Note: If your Malware infection is bad enough and you are mis-directed to URL's other than what is posted, you may have to use a different PC to download these programs and use a USB stick to transfer them to the afflicted PC.''
    Malwarebytes' Anti-Malware - [http://www.malwarebytes.org/mbam.php] <br />
    SuperAntispyware - [http://www.superantispyware.com/] <br />
    AdAware - [http://www.lavasoftusa.com/software/adaware/] <br />
    Spybot Search & Destroy - [http://www.safer-networking.org/en/index.html] <br />
    Windows Defender: Home Page - [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx]<br />
    Also, if you have a search engine re-direct problem, see this:<br />
    http://deletemalware.blogspot.com/2010/02/remove-google-redirect-virus.html

  • I like the feature of the PDF being opened on the new tab on firefox browser windows. But the newer version (3.6 or 4.0) will automatically open PDF in a pop up adobe apps. How do I keep the PDF open on the new tab as before? thank you

    I like the feature of the PDF being opened on the new tab on firefox browser's windows. But the newer version (3.6 or 4.0) will automatically open PDF in a pop up adobe apps. How do I keep the PDF open on the new tab as before like the 3.5 ver.? I want the PDF opened in the new tab rather than in the Adobe's app's pop up window. Could you help?
    thank you

    '''I fixed mine by removing the Ask.com extension.'''
    Tools
    Add-ons
    Settings icon
    View Recent Updates
    Ask.com '''DISABLE'''
    Running FF 8.0 on Windows 7 (64-bit)

  • I have downloaded the new update for Firefox 3.6 and now cannot connect to the internet. I've checked my firewall and have uninstalled and reinstalled firefox, but nothing works.

    After installing the new update for Firefox 3.6, no matter what I do, I cannot connect to the internet using Firefox. I can get on the internet using my other browsers (Google Chrome and Internet Explorer), so Firefox is the only one that doesn't work. I have already checked my firewall and have added and removed Firefox from my firewall to no avail. I've also already uninstalled and reinstalled Firefox, but so far it hasn't helped.

    I have already tried removing firefox from my firewall. Even when I do that, my firewall doesn't detect firefox and prompt me to add it. And when I manually add it, it still doesn't work anyways. I've already tried the link as well, but it has been unhelpful. :/
    I'm not sure if it matters, but a few weeks before this, I did download Microsoft Security Essentials.

  • Since loading Firefox I can no longer access video replays on Windows Media Player. I get a message saying the material has downloaded but that it can't be played for reasons that are not correct

    I have been playing the video replays from Lone Star Park for years with no problem. I loaded Mozilla Firefox and now I can no longer access the replays. I get a message that data downloaded,Windows Media Player opens,but when I try to download, I get a message saying the video cannot be played. This is very important and I am thinking of removing Mozilla!

    Hi there
    I had the same problem and I found this answer to a similar question to ours, so I copied and pasted it for you
    Reset the device by holding down the home button and the sleep/wake button at the same time for approximately 10 seconds.  After it resets the message will be gone and you can go to settings > icloud and put in your password.
    That seems to be a bug with the password alert where it won't respond correctly sometimes.
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