Since my last update I keep getting a big ads box on the screen & get get rid of it. It literaly blocks my emails & can't even be shrunk. How do I get rid of it
A black box pops up on either top or bottom of the screen that automatically opens on it's own & than shows a small section of open add once you actually close it. It actually blocks me from seeing some things because there is no X shown to close & make that box disappear & is ALWAYS in the way. I did notice that happened after the last Firefox update. Honestly if I can't get rid of it I"m going to UN-install Firefox & go back to Windows only because it's blocking me access to my work.
Hi BigCountrySwtP, thank you for identifying the particular extension.
Normal updates do not include any extensions. If you are offered a link to update Firefox while browsing, you may want to ignore it and instead check for a legitimate update using
Help > About Firefox > "Check for Updates" button
Similar Messages
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Firefox won't start. Everytime I end the process/close the last window, it keeps getting stuck at about 2500k memory in the task manager. The only way I have to fix it is to change some kind of compability settings or try and access it in a new way, and every time it crashes/closed/computer blue screens that setting will no longer work.
That is a short term solution, but eventually I'll run out of ways to access firefox successfully. I've tried many solutions, and some worked, but only once. I have yet to find a permanent solution for this problem.First please update your plugins to make sure you are up to date. Shockwave Flash player has a newer version 16. In order to better manage the memory that Firefox uses please see these troubleshooting steps: [https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram Firefox Uses too much RAM]
You also mentioned that Firefox crashes, we're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste those IDs into the "Post a Reply" box.
''' Note:''' If a recent Report ID does not start with '''bp-''' click on it and select '''Submit'''.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
;[[Image:aboutcrashesFx29|width=500]]
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article. -
can not update photoshop keep getting this error
Adobe Bridge CS5 4.0.5 Update There was an error downloading this update. Please quit and try again later.
Adobe Extension Manager CS5 5.0 Update There was an error downloading this update. Please quit and try again later.
Photoshop 12.0.4 update for Photoshop CS5 There was an error downloading this update. Please quit and try again later.
Photoshop Camera Raw 6.7 Update There was an error downloading this update. Please quit and try again later.
contacted customer service they could not help me I have previously had Photoshop on two other computers I deactivated it from one computer to put on a new one put. Can not do the updates I need them for camera Raw.
Please HelpWhat operating system are you using?
You can try searching for, downloading the updates yourself and running the installers:
Product updates -
Since my last update for Mac OS X Lion 10.7.5 I have been unable to print to either my HP or Lexmark printers! Everything is connected but I get an "idle" message in the queue. I have "Reset printer system" and re-added these printers. No luck. Help?
Hello,
It isn't the fw in Network you want o use or look at, that's for something completely different.
My first suspect is the Power Adapter on the LaCie has gone.
At the Apple Icon at top left>About this Mac, then click on More Info, then click on Hardware>Firewire, what is listed there?
Reset the Firewire bus
If your Firewire or USB isn't recognizing any device. A solution which has worked for some whose hard drive became invisible in 10.4 was simply to follow these four steps to reset the Firewire/USB bus:
1. Shut the machine down.
2. UNPLUG the power lead to the computer and any firewire/USB drive or devices.
3. leave it for 10 minutes.
4. Connect back up and reboot.
http://www.macmaps.com/firewirebug2.html -
since last update (today) I get invalid Apple ID password when trying to use back to my MAC in Icloud app on my MAC, password works on all my other devices. GLITCH ?
Try going to the Apple ID page on your web browser
http://www.apple.com/support/appleid/
and try to either retrieve or reset your password
(obviously you had to be able to successfully log in to be able to post here)
I was finally able to log in through my system preferences after about three or four hours. I ran a disk utility to repair permissions and restarted and it seemed to work ok. -
using Apple TV for first time - to rent a movie. Logged in successfully - billing info updated. Keep getting message to log into Itunes on PC - movie won't load on TV -
any advice?3GB for a movie? That's almost equivalent to an original DVD.
Have you checked in the Recently Added playlist?
I think this is possibly linear. Select 'normal' in HB, iTunes accepts it; select 'high quality' in HB iTunes doesn't. I can't say why; I don't have any video that anywhere approaches 3GB in size. If that's how iTunes behaves I don't see you have too many options. You either select normal and it works, or you select HQ and live with playing the movie outside of iTunes.
I won't ask what movie because any help with illegally ripped copy protected DVDs is strictly prohibited by the Terms of Use so I'm assuming this is a 6 hour video of your puppy playing on the floor. -
Can't download itunes update. Keep getting this error message: THe program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem
I researched the advice on the link provided by b noir as well as very similar advice from apple support: http://support.apple.com/kb/TS5376. It worked for me (for now).
Some things of note:
I did all of the things requested by the link I provided
My computer WOULD NOT uninstall Apple Mobile Device Support. I had to manually remove the folder (also as instructed by the url)
I also uninstalled MobileMe. Was a little different than removing the other apps. Follow instructs provided here: http://support.apple.com/kb/HT2992
I did not uninstall iCloud
I have to admit it was a bit scary removing all those things. Is important to note that when re-installing Apple, follow steps to do so as Administrator (the right-click thingy and whatnot).
Hope this helps! -
HT4623 When I go to Software Update, I keep getting the message, "Unable to Check for Update."
When I try to access "Software Update", I keep getting the message, "Unable to Check for Update." I am also unable to connect to the App Store. Anyone have a solution, please?
The Original iPad can only be updated to IOS 5.1.1
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i am trying to restore my iphone after an ios update but keep getting a message saying it is unable to restore. PLease assist
The phone was jailbroken, wasn't it?
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I am trying to download the InDesign CS5.5 update and keep getting "Update Failed" "Please contact your Administrator if you wish to apply updates on your machine". I have done this and now have Administrator rights, but I am still getting the message. How do I apply the update?
Direct Updates
https://www.adobe.com/downloads/updates/ -
Hi I have mac os x 10.6.6 and need to update however keep getting the message " software update server ( 172.22.13.4 ) is not responding". My internet connections are all working. Any ideas how to solve this?
If you have enough room on the boot drive, head to System Preferences > Accounts and create another Admin Account, log out and into it and try your Software Update again.
If this doesn't work, connect a Ethernet cable to the router or modem (power off/on) and try again.
If this doesn't work then run through this list of fixes.
..Step by Step to fix your Mac
Diagnosing network issues -
I can't update, I keep getting a "Fatal error during installation. Error 1603" message
I can't update, I keep getting a "Fatal error during installation. Error 1603" message
ireeeeen wrote:
Oh it's from photoshop elements 5.0
hopefully you can answer my question
You'll have more luck in the Elements forum:
http://forums.adobe.com/community/photoshop_elements -
After the most recent iPhoto update, I keep getting the following error: "iPhoto quit unexpectedly while using the Sonix SN9c201 webcam plugin." This seems to happen after *every* iPhoto update. Is there a fix on the way?
As you can see below, when I right click, I have no such option. In the User Account Settings, I'm operating as the "System Administrator".
Any other suggestions? -
Following recent Firefox update, I keep getting the following Java message each time I attempt to download a file, - Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIWindowsRegKey.op.
Following a click on the off cross, it then allows the download to continue.
When is AFG Safe Search to be fixed?please report this error to AVG, the 3rd party developer of the addon, in order for them to fix it...
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firstly do I need Adobe Flash?? (bit of a technophobe) but since I've done an update I keep getting pop ups when i look at amazon??also can I delete X from my applications as it does not seem to be usable (don't know what its for!!)
You may have installed one or more of the common types of ad-injection malware. Follow the instructions on this Apple Support page to remove it. It's been reported that some variants of the "VSearch" malware block access to the page. If that happens, start in safe mode by holding down the shift key at the startup chime, then try again.
Back up all data before making any changes.
One of the steps in the article is to remove malicious Safari extensions. Do the equivalent in the Chrome and Firefox browsers, if you use either of those. If Safari crashes on launch, skip that step and come back to it after you've done everything else.
If you don't find any of the files or extensions listed, or if removing them doesn't stop the ad injection, ask for further instructions.
Make sure you don't repeat the mistake that led you to install the malware. It may have come from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad would probably have included a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If you ever download a file that isn't obviously what you expected, delete it immediately.
Malware is also found on websites that traffic in pirated content such as video. If you, or anyone else who uses the computer, visit such sites and follow prompts to install software, you can expect more of the same, and worse, to follow. Never install any software that you downloaded from a bittorrent, or that was downloaded by someone else from an unknown source.
In the Security & Privacy pane of System Preferences, select the General tab. The radio button marked Anywhere should not be selected. If it is, click the lock icon to unlock the settings, then select one of the other buttons. After that, don't ignore a warning that you are about to run or install an application from an unknown developer.
Still in System Preferences, open the App Store or Software Update pane and check the box marked
Install system data files and security updates (OS X 10.10 or later)
or
Download updates automatically (OS X 10.9 or earlier)
if it's not already checked.
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