Since updating my airport utility app to iOS 8, it can no longer see my base station and will not connect to wifi.
Since updating my airport utility app to iOS 8, it can no longer see my base station and will not connect to wifi. My son's 4s with an older version of the app sees it and connects fine, so I know it's working. The internet works fine for everyone else in the house but my
Please take a look at this Apple support document to see if it help solve your issue:
iOS: Troubleshooting Wi-Fi networks and connections
If this does not help, we would recommend that you post in the iPhone community support area, since you have an iPhone / iOS issue. The link is just below.
Using iPhone
Similar Messages
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Since downloading iOS 8 on my iPad 2 it has stopped working and will not connect to iTunes
Since downloading iOS 8 on my iPad 2 it has stopped working and will not connect to iTunes to do a restore. I have tried to do a reset using the sleep button and home key and all I get is a white band across the screen and then it boots into the main system but it is just a series of white lines going across the screen, how can I do a restore on this?
Hey dbwithers,
Thanks for the question. I understand that you are experiencing issues with your iPad after attempting to update to iOS 8. To isolate these issues, let’s try placing your iPad in recovery mode and attempting a restore with iTunes:
If you can't update or restore your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
Since upgrading to the newest version of ios 8, I can no longer share my photos on facebook. I have tried going to settings-privacy-photos, but the facebook app does not show up for me to change the settings. Any suggestions?
when you opened the shared library with the newer version of iPhoto (iPhoto '11) you were given a warning that your library would be converted and could not be used by older versions - you clicked ok to go ahead - there is no updo available - either upgrade to iphoto '11 of the MBP or load your backup of the iPhoto '09 library on it - older versiopns of i{Photo can not read newer libraries
LN -
After updating my iphone 4S with the ios 6, I can no longer open my apps. HELP!
After updating my iphone 4S with the ios 6, I can no longer open my apps (Facebook, Instagram, games, Voxer, WhatsApp, Tumblr). It prompts me to enter my Apple ID. I enter my email address (what is listed everywhere as my ID) and it does not recognize that. I wondered if it is saved somewhere as something different so I went online to find it. When I go to the support page and request my apple ID, it takes me in circles to reset my password but never tells me my ID. HELP!
Hello JeepJackie
Check out the article to download your past purchases to your iPhone.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I updated an iPod touch, an iPad 2, and an iPhone 4 to iOS 6, and all of them now will not connect to WiFi. They all give this wierd 404 error page from Apple and insist that I need to login to the network. What's the fix? None of the recommended fixes work in any of these devices. Reset device, reset network, renew lease, etc. None of them work.
Does the iPod work OK?
Does it charge when connect to the computer?
Does it appear in My Computer?
Look at the dock connector on the iPod. Compare with the iPod that does work/connect.
I suspect you have a 2G iPod. Those can only go to iOS 4.2.1
http://support.apple.com/kb/HT1353#iPod_touch_late2009
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318. -
After attempting to update to ios 7, my iphone is stuck in recovery mode and will not connect to the itunes software server. I have already tried the resetting with power swich and home button and plugging into computer but it says the "iPhone software update server cannot be contacted." I am locked out of my phone. Does anyone have any idea how to resolve this issue and get the phone working again. I will add that I am now trying to restore it on a different computer with a lower version of itunes, but the computer that it initially happened on had the updated itunes and gave me the same result ... nothing. Thanks for your help in advance.
Try going to recovery mode as described here. You may have to try this more than once to succeed.
Use the original iTunes that the iPhone synced with.
http://support.apple.com/kb/HT1808 -
Mac OS X will not connect to wifi, airport is broken, will connect to internet with ethernet cord. Is there an accessory I can buy to replace airport so I don't have to use ethernet cord? Please help!!
Since the MacBook Pro currently works, you should put it next to the iMac and compare the network settings for AirPort in System Preferences Network pane Advanced. Also, if you want to start off with the default network settings, you can use Location drop down menu and select +Edit Locations+. Then click the plus sign to create a new location. Set up that new location.
On System Preferences Network pane, AirPort should appear at the top of the list (in the sidebar). To change the service order, click on the gear icon and select +Set Service Order+.
Some additional tests you can try, on top of seeing if it works with (1) WEP security disabled and (2) a direct wired connection to the router.
If you get it to work with either (1) or (2), be sure to run Software Update at least two times to apply any recent updates from Apple. See if that makes any difference to using AirPort with WEP back on.
(3) Start up in Safe Mode
http://support.apple.com/kb/HT1455
I don't know if any third-party software has been installed on the iMac at this point, but Safe Mode will start up with only the essential Apple extensions and processes running. See if it works any better in Safe Mode.
(4) Create a new admin user account in System Preferences Accounts pane
http://docs.info.apple.com/article.html?path=Mac/10.6/en/8235.html
Log out and log in to the new account. Try connecting with AirPort in the new account.
(5) Connect the MacBook Pro to the router with a wired Ethernet connection. Make sure its Internet access works. On System Preferences Sharing pane, set it up for +Internet Sharing+ so that it is set to +Share your connection from Ethernet - To computers using AirPort+. On the iMac, try to connect to that wireless network and access the Internet.
That last one (5) may be a good one to try first. It would at least show that the iMac's AirPort is working - you can even set it up to use WEP. If you have any questions about using the +Internal Sharing+ feature, please ask. -
i just updated my iphone 4s with the new IOS6 update and now everytime i try to connect to my wifi it brings me to the apple page and will not connect to the wifi at all.. someone please help
I have the same problem, no way to change the old username in icloud on my ipad after update to ios7. Enybody knows a solution or where to look for a solution?
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After trying to download ios 7, iPad will not charge, will not open and will not connect to itunes. Sometimes, screen will switch from Apple logo to low battery notification, but doesn't look as if battery is charging.
Connect with cable to computer. Your ipad is in recovery mode.
Follow directions to fix
http://support.apple.com/kb/HT1808?viewlocale=en_US -
after up dating to IOS 6 i can no longer make or recieve calls, and restore won't work. What can I do?
The iPhone is telling you to connect to computer iTunes because it's in recovery mode.
http://support.apple.com/kb/HT1808 -
Cant' get my AirPort to sync up with internet. I get the message "AirPort has the self addressed IP address 169.254.231.99 and will not connect to the internet. How do I fix? Thanks.
What broadband router do you have?
What model Time Capsule do you have?
If you changed the system over from another router.. have you rebooted the entire network.. particularly a cable modem.. did you power off for at least 20min..
Tell us some info and we can help. -
My Airport, even after a Factory default reset, just has a rapidly flashing white light and will not boot up. What should I do?
Thanks for you response! I have had it for about 5-6 years ... don't know if that is "vintage" or not. I just got back from our local Geneis Bar and they declared it "DOA." So, I've got a new one and getting ready to install. Thanks, again!
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My early 2011 MacBook Pro 15 inch is currently online, with good (albeit slow... although that is due to the service provider) internet connectivity via wifi. The icon shows that I am connected to my network with full bars. I use an Airport Time Capsule as my wireless router, purchased late last year, and it has worked well until now. Internet comes via cable modem (provided by the cable company), and can be patchy and quirky, so I am often rebooting the modem, but the airport wifi router typically does not need to be rebooted with the modem to regain connectivity.
My problem is that my time capsule has not backed up in more than 10 days. When I went to investigate this, it claims it cannot find the time capsule. when I open the airport utility on the laptop it claims there is no airport connected (although there is the green light next to the internet icon). I checked on this using the airport utility app on my iPad, and it has no problem identifying the router as an airport time capsule. I did update the firmware on the router using the app on the iPad, but it made no difference to the laptop.
First question: Do you think this is a problem with the Airport router or my MacBook?
Second Question: what can I do about it?
My MacBook feels like it is on its last legs anyway, so I am currently looking at replacements, but I really want to make sure it is backed up in case it dies before the new one arrives!! On the other hand, we have serious power issues here, and while the router is on a UPS, the UPS battery is basically fried and conks out in about 5 minutes, so the Airport is constantly being cycled on and off, which I worry could also be causing problems with the proper operation of the device (although the fact that it works with the iPad makes me think that is not the case... but I don't really know).
Thanks!My early 2011 MacBook Pro 15 inch is currently online, with good (albeit slow... although that is due to the service provider) internet connectivity via wifi. The icon shows that I am connected to my network with full bars. I use an Airport Time Capsule as my wireless router, purchased late last year, and it has worked well until now. Internet comes via cable modem (provided by the cable company), and can be patchy and quirky, so I am often rebooting the modem, but the airport wifi router typically does not need to be rebooted with the modem to regain connectivity.
My problem is that my time capsule has not backed up in more than 10 days. When I went to investigate this, it claims it cannot find the time capsule. when I open the airport utility on the laptop it claims there is no airport connected (although there is the green light next to the internet icon). I checked on this using the airport utility app on my iPad, and it has no problem identifying the router as an airport time capsule. I did update the firmware on the router using the app on the iPad, but it made no difference to the laptop.
First question: Do you think this is a problem with the Airport router or my MacBook?
Second Question: what can I do about it?
My MacBook feels like it is on its last legs anyway, so I am currently looking at replacements, but I really want to make sure it is backed up in case it dies before the new one arrives!! On the other hand, we have serious power issues here, and while the router is on a UPS, the UPS battery is basically fried and conks out in about 5 minutes, so the Airport is constantly being cycled on and off, which I worry could also be causing problems with the proper operation of the device (although the fact that it works with the iPad makes me think that is not the case... but I don't really know).
Thanks! -
My iPhone 4's running iOS 7.1.2 will not connect to wifi?
Both my iPhone 4 and 4s will not connect to my homes Wifi. I'm aware that there are MANY different forums with the same question but I have tried everything from what i've seen and nothing has worked. I also have an iPad and MBP that are connected to the wifi just fine. I'm only curious because, well, if i'm not using Wi-fi, i'm using up Data. I don't think this is a "take your phone to an Apple Genius Bar" type of problem because it has happened before on multiple occasions. I did nothing out of the ordinary to fix it before; it just simply worked again after an hour or two but it has been far longer than that this time.
Is there anyone else who has tried most, if not all solutions and found any ways to figure out what the exact problem could be? I think it would be cool if apple could give us an error such as "Unable to join the network 'xxxxx' (Error:#000090)" <--So that at least we'd have some type of idea of what's wrong. No solutions have worked so far and it's becoming a hassle . Thanks to any help.
Also, usually when it happens before it acts as if it's attempting to connect (spinning thing goes for about 5-6 seconds), but now it's like the exact moment I go to put my password in, it rejects me. It all happened out of the ordinary, I left home for about an hour, came back, and this is what came to be.Hey there Jachin W.,
It sounds like you are unable to connect to your home Wi-Fi suddenly on 2 different iOS devices. I would be interested to know if the affected phones are able to connect to a different Wi-Fi connection, but barring that I would use the following article to help troubleshoot the devices and the Wi-Fi connection:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
Restart your iOS device.
Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
Tap and Forget this Network.
Try to connect to your desired Wi-Fi network.
Note: You may need to enter your Wi-Fi password again if your network requires one.
Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
Update your device to the latest version of software.
Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
And this section from toward the bottom if needed:
Unable to connect to a Wi-Fi network
Verify that you're attempting to connect to your desired Wi-Fi network.
Make sure you're entering your Wi-Fi password correctly. Passwords may be case sensitive and may contain numbers or special characters.
Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
previously connected Wi-Fi networks and passwords
recently used Bluetooth accessories
VPN and APN settings
Thank you for using Apple Support Communities.
All the best,
Sterling -
Airport will not connect to Wifi after Restore
I do not remember the exact verison, but my Macbook was upgraded to Snow Leopard and connected to my Verizon router (WPA security) just fine.
I decided to restore my Macbook back to factory settings and inserted the install disk and went from there.
After my Macbook was restored. It reverted back to 10.4.8 (Tiger) - which was to be expected. Now my Macbook will not connect to my router, saying there is an error.
I'm at a lost right now on what to do.robcub wrote:
deleted com.apple.airport.airportutility.plist
That file has nothing to do with connecting to a Wi-Fi network, but only with AirPort Utility.
Anyone know of anything else I can try?
You might try resetting your connection settings using the steps listed in this message:
http://discussions.apple.com/thread.jspa?messageID=10695921&start=1
They're not guaranteed to solve the problem, but they'll only take a minute or so to try.
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