Since updating to ios 6 I cannot play videos I have purchased. Just crashes, I've tried reloading movies and no luck, help!!

Ever since I updated this last week I have not been able to play purchased videos. It just says "null" and unknown video next to my videos. I've tried reloading from my computer as well as downloading them again via wifi and have had no luck. Any suggestions??

I have the same problem too.

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Since updating to iOS 6, I cannot access any of my purchased movies in the cloud

on any of my devices (ipad 3, ipad 2, iPhone 4S or iPhone 4) but I can access them via Apple TV. I have hundreds of purchased movies, so its not rescinded rights by the networks/studios. I have restarted the devices. I've deleted settings. I honestly don't know what else to do. When I open iTunes on a device, click purchased then click movies, all I get is the spinning wheel as if its downloading. After about 10 minutes it just stops. No error message. I don't think it's actually connecting to the movies section because there is a drop down that still says sort by album or artist...as if its still in the purchased music section. I can access the purchased music and purchased tv sections just fine.
Any ideas?

I have the same problem too.

HT1430 Since updating to IOS 6 I cannot send or receive email at all. Internet is fine, WI-FI is on, checked wi-fi settings etc.

Since updating to IOS 6 I cannot send or receive email at all. tries resetting & restrating ipda several times - no difference. Internet is working fine.
anyone with any similar issues or advice??
tnks

What email account are you having an issue with?
Try removing the account you are having an issue with and then re-add the account via settings > mail, contacts and calendars.
A lot of times this fixes the problem with sending and receiving mail.
Also, check this articles out http://support.apple.com/kb/TS3899 and http://support.apple.com/kb/HT4810
Or, http://www.apple.com/support/ipad/assistant/mail/
Hope the above helps.

After I updated to iOS 7, I cannot play music on my Bose soundock how?

After I updated to iOS 7, I cannot play music on my Bose soundock how?

mine is the first gen, i hope they can update the software. Thx! im going to the shop tmrw!

Since installing iOS 6 I cannot play video through YouTube on appletv. It's fine on its 5 help pls Brian

I have installed iOS 6 on phone and had to download YouTube again. Since this I can only listen to YouTube video on appletv or watch it if I mirror the iPhone with apple tv. I used to be able to watch on full tv screen on ios 5
Can I resolve this without going back to ios5 ?
Brian

Most YouTube content requires the Flash plugin. Sometimes it's necessary to uninstall then reinstall that plugin.
Uninstall the Flash plugin then reinstall new > Troubleshoot Flash Player | Mac OS
Very important to uninstall the currently installed plugin first.
Now launch Safari and try a video.
If you have the ClickToFlash extension installed, that can prevent Flash based video from streaming. It can also be installed as a plugin in /Library/Internet-Plug-Ins.
And check to see if Safari is running in 32 bit mode. Right or control click the Safari icon in your Applications folder then click Get Info. If the box next to: Open in 32 bit mode is selected, deselect, quit then relaunch Safari.
You may also need to delete the cache associated with Safari .
Open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy/paste: ~/Library/Caches/com.apple.Safari
Click Go the move the Cache.db file from the com.apple.Safari folder to the Trash.
Quit and relaunch Safari. Try a video.

Since update to iOS 7 on my iPad 2 I have had nothing but crashes and wonkiness. What can I do?

Initially there were many frozen screens. Yesterday that stopped, but the crashes are increasing. It goes to the black screen with the Apple, and can happen as often as a couple of times in a minute. I am going crazy!

(A) Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
(B) Reset all settings
Settings>General>Reset>Reset all settings
Note: Data will not be affected but settings will be reset.

Since updating my iPad, iTunes no longer recognises my password to purchase music. I've tried resetting, but the system doesn't recognise any of my details. Can anybody help please.

I did the update the other night on my iPad and since then I haven't been able to purchase music on iTunes. The system doesn't accept my password, and when I've tried to reset it doesn't recognise any of my details. I didn't have any problem before the update, and everything else seems to be working ok.

It may be best to recreate the folder and the smart playlists from scratch.
tt2

I cannot play videos on my macbook pro laptop.

since my last update (a week ago), I cannot play videos on my macbook pro laptop. I can play youtube vids if I go to the website but I cannot play videos from CNN or any other website where before I could. Any reason?

Me either, since I installed a new operating system on my mac book pro - I followed a suggestion of deleting all Flash Player files through system preferences, closing Safari while I install a new version of Flash, but I got an error message saying 'unable to complete installation' - problem remains. Any help, peeps?

Hi there. I have the iphone 4. Since updating to ios 6, the sent text message sound no longer "plays"! Is there any way of turning it back on? Thanks.

Hi there. I have the iphone 4. Since updating to ios 6, the sent text message sound no longer "plays"! Is there any way of turning it back on? Thanks.

Hi there. I have the iphone 4. Since updating to ios 6, the sent text message sound no longer "plays"! Is there any way of turning it back on? Thanks.

Since updating to iOS 8 music no longer plays through my aux cord in my car

Since updating to iOS 8 music no longer plays through my aux cord in my car. is there anyway that I can fix this?

Hello Liz Mac,
The article linked below details a number of troulbeshooting steps that can help restore functionality to the connection between your iPhone and your car's stereo.
iOS: Troubleshooting car stereo connections
http://support.apple.com/kb/TS3581
Cheers,
Allen

HT4623 I cannot access itunes on my iphone since updating to ios 7?

I cannot access itunes on my iphone 5 since updating to ios 7?

Hi rickwebby,
If you are having audio issues with your iPhone after updating to iOS 6.1.3, you may want to update to the recently released iOS 6.1.4 and see if the issue persists:
Apple Support: iOS 6.1.4 Software Update
http://support.apple.com/kb/DL1652
Cheers,
- Brenden

Since I have updated to ios 6 I cannot read the full text of mail messages

Since I have updated to ios 6 I cannot read the full text of mail messages. With previous versions everything worked fine. The only way to read the full text is to answer the mail. Thank you for your help. Regards.

Close out of the mail app. Double tap the home button, find the mail app hold down until you see the red minus sign and hit that. then go back into the mail app and open an email you should now be able to read the full content of the email.

Cannot connect to my WIFI network since updating to IOS 7.0

Since updating to IOS 7.0, I have been unable to connect to my (or any) wifi network.
I have tried every suggestion / help from the forums / web searching.
I have tried different wifi connections (all the same - unable to connect to network).
Waited for the 7.0.3 to see if this has fixed the problem, but no..
I'm extremely frustrated and would like Apple to help.. I'm not the only person with this problem - and I haven't seen a single response from apple regarding this.
Since I am now out of the 1 year warranty - I will be pursuing this through the 'sale of goods' act in the UK if I don't receive a satisfactory response - I expect my device to last longer than a couple of years and consider the ipad broken as a result of the update...
Have been very happy with my apple devices up to this point, but loosing patience now!

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

TS1398 I have I-phone 4S - Since updating to IOS 6, when at home with Wi-Fi network with my I Phone connection is not responding sometimes – for example if I want to check my G-mail it shows loading but nothing happens and after few minutes it displays "C

I have I-phone 4S - Since updating to IOS 6, when at home with Wi-Fi network with my I Phone connection is not responding sometimes – for example if I want to check my G-mail it shows loading but nothing happens and after few minutes it displays “Cannot Get Mail” – The mail server “imap.gmail.com is not responding, Verify that you have entered the correct account info in mail settings
Other times the Wi-Fi connection works fine and it check e-mail or other within few seconds. The connection problems seems to be intermitted
This issue never happened before with IOS 5 since I bought the new phone in Oct 2011.

We suffered the imap.gmail.com server problem After an IoS 6 upgrade. The simple solution is to delete the problem account, shut down the iPad, start up again and reenter the account. Everything comes back normally. Good Luck everyone!

Since updating to IOS 8.1 on ipad mini can't download apps. Apps show "waiting." Have reset to new condition with no improvement. Any solution?

Since updating to IOS 8.1 on ipad mini can't download apps from iTunes store. Apps show "waiting." Have reset to new condition with no improvement. Also turned off Wi-Fi and re-connected. Any solution? Thanks,

If you restored your iPad as new, and it still didn't help, I don't know if anything in here will help. in any event, I have posted this boilerplate of suggestions many times in the past and the suggestions in here have worked for others at one time or another. Feel free to give them a try.
1. Tap the "waiting" icon and see if you can pause it. If it does pause, then tap it again and see if it will resume. If that works, repeat the same steps for each "waiting" icon.
2. Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
3. Make sure that you do not have a stalled download in iTunes - if you have a download in there that did not finish, complete that one first. If you see a downloads tab in the lower right corner, then there is a download in iTunes.
4. If that doesn't work - sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
5. You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again. Apps may also be able to be deleted in Settings>General>Usage>Storage if you cannot get the X to pop up on the icon.
6. You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered.
7. Reset your router. Unplug it from power for about 30 seconds and then plug it back in again.

Since updating to ios 6 I cannot play videos I have purchased. Just crashes, I've tried reloading movies and no luck, help!!

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