Since updating to iTunes 11.1.4(62) both my iPhone 5 and iPad Air do not sync.hen I plug them into my lap top directly, using the USB cord, they don't even register with iTunes as being present. I am completely stumped. I had no problem before.

When I plug my iPhone or iPad directly into my lap top, using the USB cord, the devices don't even register with iTunes as being present. I am completely stumped. I believe this bagan with my last iTunes update. The last time I syced any device was Oct 23, 2013. During that time I bought two new apple products and the same problem, when I plug them in they do not even show up as being available to sync. Any ideas why this is happening?

iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/ts1503
 Cheers, Tom

Similar Messages

  • Since Mavericks update my iPhone and iPad calendars are NOT syncing with the calendar on my MacBook Pro

    Since Mavericks update my iPhone and iPad calendars
    are NOT syncing with the calendar on my MacBook Pro.
    I used to use iTunes but don't see the options now.
    Does anyone know how to set up a sync.?

    I have temporarily solved the sync problem by using an older MBAir running snow leopard, I exported
    both calendar and contacts and imported them in the MBA and synced normally.
    Since I'm not about to send my data on the cloud, or setup a server to just sync my iphone,
    I think this is a good workaround ! BTW I stopped updating my contacts and calendar on the MB, I only
    update the iphone until a permanent solution is found !
    And they better come up with one soon, because I'll just switch to an Android phone and Ubuntu linux for my MBP, Apple should make our lives easier, not harder !
    I'm sure Samsung is having a ball ever since the sync issue was made public !
    Hopefully Apple is listening and will make things right again !

  • There's a logo that pops up on my ipod touch screen with the logo Itunes and the USB cord but is unable to connecct with iTunes...what should i do?

    There's a logo that pops up on my ipod touch screen with the logo Itunes and the USB cord but is unable to connecct with iTunes...what should i do?

    Resolve communication issues
    Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
    Common errors: 1004, 1013, 1638, 3014, 3194, or 3000-3999. These alerts refer to gs.apple.com, say "There was a problem downloading the software", or say the "device isn't eligible for the requested build".

  • I cannot sych my ipad nor ipod . When I plug in either using the usb cord they do not show up in itunes. I have synched both of these before on this computer. i am running windows 8 on a dell one touch computer.

    When I plug in my iPAD or iPod to my Dell one touch computer using windows 8 to synch them they do not show up.
    I have synched them both recently on this computer with no problems. I have restarted everything ( computer , ipad , ipod ) multiple times
    and used different usb cords and ports but nothiing works.

    Hello abaneki,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Have a nice day,
    Mario

  • HT1386 my version of itunes is locking up on both my iphone and ipad when i sync them at step 6

    anyone have any ideas how to fix this?

    Thanks whatheck, that worked!  I confirm that my antivirus (ESET Smart Security) was interfeering:
    I disabled ESET and synched - it worked!
    Then I also backed it up manually, and that worked also (30 seconds).
    Then I re-enabled Eset and backed up again... it still worked...
    BUT then I Synched again, and it failed!  Had to kill iTunes and the applemobiledeviceservice with taskmgr.
    So I turned off realtime file system protection in Eset, and after restarting iTunes (with 3gs still connected), Itunes said "Verifying PaulW's iPhone" for a couple minutes. 
    - Then it synched fine (couple minutes at most - got a new podcast). 
    - Then I backed up again manually which worked (10 seconds!).
    - Then I synched again, no problem.
    Note that AppleMobileDeviceService.exe is still using 50% cpu when sitting there doing nothing, even with iphone not connected.  Have to kill it manually (in task manager - processes) or cpu fan runs constantly.
    FYI: my ESET is a couple weeks out of date (subscription expired) will have to update it...

  • My iPhone5 and iPad Air won't sync by USB with iTunes 11.1.4(62)

    Since updating to iTunes 11.1.4(62) both my iPhone 5 and iPad Air do not sync. I am using an Apple USB cable plugged directly into my 27" late 2012 iMac. WIth the phone I get an -50 error message. With theiPad Air it gets up to syncing Apps, and then gets hung up. I have rebooted all of the devices and iTunes multiple times, and it still does not work. Any ideas? I see a lot of people are having syncing troubles with iTunes 11.1.4(62) on different devices too.

    Here is an article about the -50 error:
    http://support.apple.com/kb/TS1583
    It sounds like you have a firewall or virus protection software interfering with the process.

  • Does anyone know what to do after the IOS 5 update when it wont sync your music or apps or even register with itunes saying device is not connected/ the required file is not found?

    My iphone after the update to IOS 5 (which i had problems updating first anyway) wont even register with itunes saying its still half way through a restore when its not i have already restored it 4 times but still wont sync music or apps or finish restoring my phone because it always comes up device is not connected or the required file is not found?
    Any ideas?? ive gone the 02 shop and they just said to keep trying to restore it but its really not solving anything.

    Unfortunately yes, though technology would never move on if it kept to older standards and did not strive to do more.
    The app store always gives you the option to use a previous version of the app IF it is available for your device.
    Sorry but you are stuck without new hardware.
    PJRS

  • I have bought itunes songs on an ipad with my daughter apple id. i would like to back them up on the same computer I sync my iphone with using my apple id but they will not transfer. Both iphone and ipad have only been synced on the computer mentione

    I have bought itunes songs on an ipad with my daughter apple id. i would like to back them up on the same computer I sync my iphone with using my apple id but they will not transfer. Both iphone and ipad have only been synced on the computer mentioned since they were purchased. Is there any way to get the ipad music transferred to the computer?

    And they were definitely purchased from the iTunes store, they show on the account's purchase history (Store > View Account on a computer's iTunes, or you can view the last 90 days purchases via http://reportaproblem.apple.com) ?
    You could potentially log into the account on that computer's iTunes (Store > Sign Out to log out of your account, that will then change to a Store > Sign In option) and redownload them by clicking on the id towards the top right of the iTunes screen and Purchased on the popup :
    But that will potentially tie that computer to that account for 90 days : Manage your associated devices in iTunes - Apple Support
    Or do you have a different computer that you could redownload them on and then copy them over to that computer via a flash drive or memory card, and then add them to its iTunes via File > Add To Library ?

  • HT4914 My wife and I both have iPhones and iPads. Can we both have access to the same iTunes Match library or do we have to have separate subscriptions?  Our devices are synced to the same computer and we currently download titles from the same library.

    My wife and I both have iPhones and iPads. Can we both have access to the same iTunes Match library or do we have to have separate subscriptions?  Our devices are synced to the same computer and we currently download titles from the same library.  We both use separate apple id's on our devices.

    You need to reconfigure your phone for use with your Apple ID. I suggest you restore yours as new then reconfigure it with your information and Apple ID. Be sure to disable Find My Phone, if it's enabled, before proceeding.
    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    A
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    7. iOS - Unable to update or restore
    Forgotten Restrictions Passcode Help
                iPad,iPod,iPod Touch Recovery Mode
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
    Also, see iTunes- Restoring iOS software.

  • If I buy a magazine in iTunes will it down load to both my iPhone and iPad or mac

    If I buy a magazine in iTunes will it down load to both my iPhone and iPad or mac

    Hey Cnsjj,
    Just make sure Automatic Downloads are set up for that publication;
    Newsstand updates subscriptions only when using a Wi-Fi connection. If you aren't seeing the latest issue:
    Verify that you are connected to a Wi-Fi network.
    Check Settings > iTunes & App Store to verify that Automatic Downloads is enabled for that publication.
    via: iOS: Using Newsstand
    http://support.apple.com/kb/HT4943
    Welcome to Apple Support Communities!
    All the best,
    Delgadoh

  • Sync iTunes Match / Nano using the USB cord?

    If I get iTunes Match and delete music from my hard drive (freeing up that space is very appealing), will my iPod Nano still be able to sync using the USB cord?  Or, since I deleted the music?
    I use my Nano in my truck for everyday music because I don't like to unplug my phone from the aux plug to talk on it.  I would LOVE to free up all of this space on my computer, but not if my Nano won't still be able to sync via USB.
    Thanks!

    The music still needs to be stored in your iTunes library on your PC in order to sync it to your iPod Nano.
    B-rock

  • HT1459 Just bought a new ipod shuffle for my kid and cannot set it up because it does not show up in itunes. Also the charging light does not light up. what could be wrong, as i am able to see both my iphone and ipad on itunes on the same pc?

    Just bought a new 4th gen iPod Shuffle for my kid. Problem is I cannot do the initial set up, as the device does not show up on iTunes on my PC. Also the charging does not light up. Any ideas on what could be wrong, as I am able to see both my iphone and iPad on iTunes using the same PC?

    I also tried manually underlining a few things on the new iPad and when highlighting a paragraph, it would skip a few lines and the line would go through a few as well. Looks like a major iBooks glitch needs to be addressed here.

  • My iTunes is unresponsive when I connect my iPhone and iPad. It freezes and the coloured disc keeps spinning.

    My iTunes is unresponsive when I connect my iPhone and iPad. It freezes and the coloured disc keeps spinning.

    Hi
    I had same problem, see my post or spyde683 post at link below, this cured my issue.
    The SyncService folders are not visible in Mavericks 10.9.3 but are if you follow spyder683 post.
    https://discussions.apple.com/thread/6223064?start=60&tstart=0
    Good luck

  • I gave my ipad 2 to my brother last month. After that he erased all content and settings, sign in with his apple id. The next day until now, I found out that I can not udpate my apps both on my iPhone and iPad Air. What should I do? Thank you in advance.

    I gave my ipad 2 to my brother last month. After that he erased all content and settings, sign in with his apple id. The next day until now, I found out that I can not udpate my apps both on my iPhone and iPad Air. I had create new apple id, change my password, delete the icloud acc. But still I can not update my apps. I have many of red notifications on iPhone and iPad Air. What should I do? Thank you in advance.

    1. It is never a good idea to include personal info like your email address or Apple ID in a post on an open forum.
    2. The email you received DOES NOT say your Apple ID cannot be used to unlock this iPad. The email informs you that your Apple ID was used to unlock an iPad. Fortunately the iPad is yours. The message confirms that. If your Apple ID was used to unlock an iPad that was not yours your would then know to change your password. Since the iPad is yours you do not need to change your password.
    Is your iPad working?

  • My email recently changed and so I updated my Apple ID to reflect my new email, but my Icloud account still shows the old email as the username on both my Iphone and Ipad and for the life of me I can't figure out how to change or delete it.

    My email recently changed and so I updated my Apple ID to reflect my new email, but my Icloud account still shows the old email as the username on both my Iphone and Ipad and for the life of me I can't figure out how to change or delete it.  My password doesn't work with the old email address.  When I look for my old email address in the Apple ID support area it says that the ID doesn't exist.  Help!!!

    You have to go to Settings>iCloud and tap Delete Account, then sign back in with your updated credentials.  This deletes the account and your synced data from your device, but not from iCloud.  Provided you are signing back into the same account and not changing to a different account, your data will be synced back to your device when you sign back in.

Maybe you are looking for