Since updating to the 5.2 version on my apple TV I no longer seem to be able to get movies???Help...

Hi there,
I have Apple TV 2, upgraded to the current software and ever since doing that I'm no longer able to open any trailers or movies. If I click on a movie title it just takes me to a blank screen where the little "thinking" circle spins around for a bit then just boots me back to the main movie menu. I'm lost and confused as I have never really had any problems with this device. I have tried rebooting it, both through the settings and also by unplugging the cord without any luck...Any ideas on how I might fix this would be greatly appreciated? Oh and everything else seems to work fine, youtube, home sharing, airplay etc...
Thanks

Hi - I had the exact same problem with two my Apple TVs ever since the latest update. The same solution worked for both. I had to reset all of the settings back to factory settings, so that I started with the choice of languages.  A simple restart didn't work.  After a complete reset, the movies menu worked normally again. You will find the reset options at the bottom of the General tab in Settings.
As an aside (in case someone from Apple reads these posts) it is HIGH TIME that Apple TVs pair with Bluetooth keyboards.  It is now much easier to re-enter the 5 accounts I have on Apple TV (iTunes, NetFlix, etc) with a keyboard instead of using the Apple remote.  Obviously the Apple TVs have had Bluetooth radios in them for some time, but only lately have the devices been able to pair. The Apple TV is more useful now. Perhaps it wouldn't be such a small niche product had Apple made that simple feature available years ago.  So much for my PSA...

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