Single email delay

Hello, all my emails typically arrive within a few minutes. However, one company sends me emails and they arrive 24-40 hours after. At the same time I am still sending and receiving emails instantaneously to others. Is this something to do with my server or theirs? It seems odd that it only happens to one particular email address. Is there any report they should receive to suggest the delay because it has resulted in me missing deadlines. Thanks,

Examine the long headers of the mail. You will find a couple of "Received:"-headers. These are to be read from the bottom to the top. Each server involved in sending that mail to you puts in a timestamp. Please note the timezones given in that timestamp.
Using these headers you easily can find out where the delay comes from.
The basic syntax of such a received-header is:
Received: from <server which forwarded the mail> by <server which received the mail> with <software used> <timestamp>

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