Site Editor not working in IE10

Hi,
A client of mine if having trouble using the Site Editor in IE10. He said it opens to a white screen that just says "site editor" in the middle. Has anyone had issues with this, or know if this is a system glitch?
Thanks!

Sorry, I'm confused. Your first post says it's about PSE 11.
For older versions, hold down ctrl+alt+shift (command+option+shift on a mac). Keep the keys down till you see a window asking if you want to delete the settings file. You do.

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