Robohelp 9 with patch - Not working with IE10

Hi,
We have a problem with webhelp generated from RoboHelp 9 when viewing with Internet Explorer 10. We can't open a topic on the left or open a search result, until we either :
A) Resize the window
B) Resize the splitter between contents and the content pane on the right
C) Open the dev tools via F12
We have installed the patch provided by adobe for existing webhelp generated by RH9 at the following address :
http://abak09.abaksoftware.com/AbakWeb7700/Extras/Help/EN/
I have also tried to install RH10 and generate the project again, but the same issue occurs.
I don't know what else to look for, the problems are what the patch was released for, but it is not working in our case.

We are reproducing with Windows 8 Pro 64bit, with Internet Explorer 10 (Update version 10.0.3).
I see on your website the snippet "Topics not opening in IE10.". On our web server, we add the IE8 compatibility tag for our web application to work correctly. I have created a new site without this tag and the fix is working.
Thanks a lot for your help

Similar Messages

I am getting frustrated with Apple not working with Flash player on some of my favorite web sites. Is there any alternative that will work on I-pad instead of flash?

I am getting frustrated with Apple not working with Flash Player on some of my favorite web sites! Is there another alternative to watching these site options on my I-pad?

Flash is not, and probably never will be, supported on the iPad : http://www.apple.com/hotnews/thoughts-on-flash/ . Plus it would be up to Adobe to make a version of their flash player that works on iOS devices - something which they have never managed to do and which they have now given up on trying to do.
Browser apps such as Skyfire, iSwifter and Puffin 'work' on some sites, but judging by their reviews not all sites. Also some websites, especially news sites, have their own apps in the App Store, so your could try checking there for your sites (and there is the built-in YouTube app).

Why do some patches not work with looping?

In playing around with the Looper, I've stumbled across a couple of patches that don't work with it: Clean Stereo Chorus and Dream Sequence. No signal seems to make it to the Looper. Any idea why this would be? I'm just scratching the surface of MainStage and don't really understand all the routing and such. Could there be something in these patches that routes them around the Looper somehow?

My question got me thinking about the routing, so I looked at the difference between patches that work and patches that don't. Sure enough, patches that do work have Loopback in one of the Send slots. So I added that to one of the patches that wasn't working. But when I click on the little circle beside the send (which I assume has something to do with the level), it shows "-∞". A patch that works, on the other hand, displays "+0.0". I can't figure out how to adjust that, though, and I don't know why some patches aren't set up for Loopback.

BaCopyFileProgress with callback not working with D11.5?

I did a project last year using D10 & Buddy API 3.76 with baCopyFileProgress (callback handler enabled) and everything worked. I’ve done other projects since using D11.5, Buddy API 3.76 and baCopyFile (no callback) and everything worked. Now I’m updating last year’s project with the callback and it locks up (the callback is never called) both with D11.5 + Buddy API 3.76 and D11.5 + Buddy API 4.05 (demo). It locks up even if I just recompile last year's project with D11.5. I’m in the process of ordering the upgrade to Buddy API but the demo xtra isn’t working, I have my doubts registering is gonna fix it. Anyone else having trouble (or not) with D11.5 + Buddy API + baCopyFileProgress?

the help files still won’t open on XP and I’d bet the system copy animation and progress callbacks are related.
The help files don't open because I think the Director development team changed some mechanism internally and neglected to tell anyone. I don't think this is related at all to the callback function not being called or the copying not working when it's enabled.
FWIW: in order to open the Help file, I place the xtra and its help file in the same directory (\Adobe Director 11\Configuration\Xtras\Scripting\Buddy API\) and add a Director file to the same folder with the following code in it:
on prepareMovie
tPath = _player.activeWindow.filename
tDelim = the itemDelimiter
the itemDelimiter = the last char of the moviePath
delete the last item of tPath
tPath = tPath & the itemDelimiter
the itemDelimiter = tDelim
OK = baOpenFile(tPath & "Buddy API Help.chm", "maximised")
-- put "exists:", baFileExists(tPath & "Buddy API Help.chm"), RETURN, tPath & "Buddy API Help.chm"
_player.activeWindow.forget()
end
This file has a single sprite channel, is 1x1 pixels with no titlebar visible. I save it as "Buddy API Help" and I now have an entry under Xtras -> Buddy API -> Buddy API Help

Baselined patches not working with Windows 7x64

I have baselined some patches for a few Windows 7 64bit machines we are
using now. If I look at the 'Bundle Deployment Status Details' for the
machine in ZCC it shows Distribution and Installation Success. Looking on
the machine the patches are not installed. In event viewer I do find the
following errors at the time of the supposed install success but nothing
else. Running 10.2.2 on the client and 10.2.2 on the Windows 2003 server.
I can install the patches fine via Windows Update or manually. Does
patching work properly with Windows 7 64bit? Didn't see anything in the
docs or in the knowledgebase.
Best Regards,
Jim Koerner
PLUS DEPLOYMENT: Error
File Name: windows6.1-kb979306-x64.cab
DELETE FOLDER:
Unable to find the specified folder to delete.
Folder: %TEMP%\C1E1D459-7704-4438-86DD-BCE31F377F6E
PLUS DEPLOYMENT: Error
File Name: windows6.1-kb979306-x64.cab
DELETE FILE:
Unable to locate the specified file to delete.
File: %TEMP%\windows6.1-kb979306-x64.cab

Jim,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Visit http://support.novell.com and search the knowledgebase and/or check all
the other self support options and support programs available.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.novell.com)
Be sure to read the forum FAQ about what to expect in the way of responses:
http://forums.novell.com/faq.php
If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.
Good luck!
Your Novell Product Support Forums Team
http://support.novell.com/forums/

Profile manager sign with cert not working with signed cert

Hello all,
I purchased a Code Signed Certificate from DigiCert (Who I have many other certs with)
I downloaded it and imported it into profile manager, it origionally told me that "This certificate could not be used to sign a profile" but after a restart that error went away, but now when I click the checkbox to enable signing it tries for 5-7 seconds and then just unchecks the box, but does not show an error.
If I change back to the self signed it works fine.
Has anyone had success with DigiCert Code Signed cert? or with this issue with another cert company?
Thank you,
-Patch
Patch Charron
Kensington Church

Solved.
Got it working by calling DigiCert support.
They had me get the cert from Firefox in Windows and transfer it and apply their own intermediate certificate.
Thanks for Digicert support for such a responsive support team.
-Patch

ACER with Vista not working with WRT54GS

Recently changed from a D-link to a WRT54GS and now my ACER laptop does not seem to connect properly. The network and internet indicate they are fully connected, but I am unable to achieve results through Explorer - indicates it cannot connect to the internet.
The network and internet works fine with the desktop and a Toshiba laptop.
Any help would be greatly appreciated.

check the ip add on the Acer Laptop .. ensure that its in the range of the router's ip add ..

Problems with HP4620 not working with other computers in the house

I purchased an HP 4620 for my home and it works great wirelessly with my Vista laptop. However, it does not show as an option for our desktop or our second laptop. Any ideas?
Thanks, Sunny12
This question was solved.
View Solution.

Hi
OS means Operating system , Windows 7 and Vista are Operating system's for desktop and laptop. You will have to install the drivers and then connect the printer ..this will finish the printer software installation and you will be able to just click on printkey and print.
Regards
Aneesh

HTML Embed tag with Autoplay not working with MP4 file

Hi,
I've added this embed tag for my MP4 movie:
<embed src="myMovie.mp4" width="502" height="309" autoplay="true" scale="tofit">
It's about 40 Mb big - so I obviously want to start playing as soon as possible so viewers will not wait for a long download. Problem is - it seems to ignore the Autoplay tag - resulting in waiting for a long time seeing the QT logo, and then starts when it's all downloaded.
Is that because it's an MP4 and not MOV?
Do I have the tag wrong?
Alternatively - is there any way to add a progress bar to show the download progress (aside from doing it through Flash)?
Thanks.

Thanks,
While it might be outdated - the "embed" tag worked on both IE and Firefox. I've tried this new code and for some reason it only works in IE, but not in Firefox. I don't know whether I should revert back to the "embed" tag or figure out what would make the new code universal to both browsers.
Regarding the file itself - I've closed in in a container of MOV in QTPro - and will soon upload it and check it. However, I've tried to re-export that MOV again with the "fast start" check marked - and it bounced the size up from 40 Mb to 267 Mb! I'm still trying different methods of compression - but not seeing good size/quality results. The original came out of Prism Video.
Thanks.

Problem with gmail not working with apple mail..

Hi,
i'm trying to set up a gmail account to the apple mail program on mac (still works in iphone and ipad). after many diffrent approaches,
i think i have all the right setnings. But i still cant connect to the google IMAP, both with or without SSL.
i guess perhaps that the problem could be within the google settings.
does anyone have another solution i could try?

it dosn't work.. have tried that at least 5 times..
this is what i get:
CONNECTED Jan 30 20:09:18.605 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fce3bf06260 -- thread:0x7fce3a6cd620
CONNECTED Jan 30 20:09:18.690 [kCFStreamSocketSecurityLevelNone] -- host:imap.gmail.com -- port:993 -- socket:0x7fce3a2b9470 -- thread:0x7fce3a6cd620
INITIATING CONNECTION Jan 30 20:09:25.862 -- host:smtp.gmail.com -- port:587 -- socket:0x0 -- thread:0x7fce3a2d2e20
INITIATING CONNECTION Jan 30 20:09:25.862 -- host:smtp.gmail.com -- port:587 -- socket:0x0 -- thread:0x7fce3bc695a0
INITIATING CONNECTION Jan 30 20:09:25.862 -- host:smtp.gmail.com -- port:587 -- socket:0x0 -- thread:0x7fce3bd1ec80
CONNECTED Jan 30 20:09:26.218 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fce3b9a06a0 -- thread:0x7fce3bd1ec80
CONNECTED Jan 30 20:09:26.219 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fce3a16d680 -- thread:0x7fce3bc695a0
CONNECTED Jan 30 20:09:26.220 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fce3bd1a5e0 -- thread:0x7fce3a2d2e20
READ Jan 30 20:09:26.252 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fce3b9a06a0 -- thread:0x7fce3bd1ec80
220 mx.google.com ESMTP ns7sm1237401lab.5 - gsmtp
READ Jan 30 20:09:26.254 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fce3a16d680 -- thread:0x7fce3bc695a0
220 mx.google.com ESMTP tm10sm1235019lab.10 - gsmtp
READ Jan 30 20:09:26.255 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fce3bd1a5e0 -- thread:0x7fce3a2d2e20
220 mx.google.com ESMTP go4sm805859lbb.16 - gsmtp
WROTE Jan 30 20:09:26.298 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fce3b9a06a0 -- thread:0x7fce3bd1ec80
EHLO [10.0.0.72]
WROTE Jan 30 20:09:26.311 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fce3a16d680 -- thread:0x7fce3bc695a0
EHLO [10.0.0.72]
WROTE Jan 30 20:09:26.322 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fce3bd1a5e0 -- thread:0x7fce3a2d2e20
EHLO [10.0.0.72]
READ Jan 30 20:09:26.333 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fce3b9a06a0 -- thread:0x7fce3bd1ec80
250-mx.google.com at your service, [88.89.129.207]
250-SIZE 35882577
250-8BITMIME
250-STARTTLS
250 ENHANCEDSTATUSCODES
READ Jan 30 20:09:26.346 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fce3a16d680 -- thread:0x7fce3bc695a0
250-mx.google.com at your service, [88.89.129.207]
250-SIZE 35882577
250-8BITMIME
250-STARTTLS
250 ENHANCEDSTATUSCODES
READ Jan 30 20:09:26.358 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fce3bd1a5e0 -- thread:0x7fce3a2d2e20
250-mx.google.com at your service, [88.89.129.207]
250-SIZE 35882577
250-8BITMIME
250-STARTTLS
250 ENHANCEDSTATUSCODES
WROTE Jan 30 20:09:26.364 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fce3b9a06a0 -- thread:0x7fce3bd1ec80
STARTTLS
WROTE Jan 30 20:09:26.380 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fce3a16d680 -- thread:0x7fce3bc695a0
STARTTLS
WROTE Jan 30 20:09:26.391 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fce3bd1a5e0 -- thread:0x7fce3a2d2e20
STARTTLS
READ Jan 30 20:09:26.402 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fce3b9a06a0 -- thread:0x7fce3bd1ec80
220 2.0.0 Ready to start TLS
READ Jan 30 20:09:26.415 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fce3a16d680 -- thread:0x7fce3bc695a0
220 2.0.0 Ready to start TLS
READ Jan 30 20:09:26.426 [kCFStreamSocketSecurityLevelNone] -- host:smtp.gmail.com -- port:587 -- socket:0x7fce3bd1a5e0 -- thread:0x7fce3a2d2e20
220 2.0.0 Ready to start TLS
INITIATING CONNECTION Jan 30 20:10:24.026 -- host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x7fce3a2cc440
CONNECTED Jan 30 20:10:24.095 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap.gmail.com -- port:993 -- socket:0x7fce3b8337a0 -- thread:0x7fce3a2cc440
CONNECTED Jan 30 20:10:24.399 [kCFStreamSocketSecurityLevelNone] -- host:imap.gmail.com -- port:993 -- socket:0x7fce3b9c90d0 -- thread:0x7fce3a2cc440

Devieces used with USB not working with applications

I got an ipod shuffle today and when i put it in it didn't do anything in itunes like it does with my nano.
I got a new camera, and i pluged that in using a USB cable and it connected but didn't do anything in iPhoto like my old camera did.
I wouldn't think this would happen with two devices, but it does.
What can i do?

with the ipod no it should mount on the desktop at least. i had a problem with a friends iPod mini. it would mount on the desktop but not in itunes. try the iPod forums

New MacBook Pro with mavericks not working with cs4

I Try to open my apps and I get the error: licensthus for this product has stopped working error 150:30. Not sure how to resolve the issue. I installed the new java and restarted and still same issue. Do I need to reinstall software?

I Try to open my apps and I get the error: licensthus for this product has stopped working error 150:30. Not sure how to resolve the issue. I installed the new java and restarted and still same issue. Do I need to reinstall software?

Since installing Yosemite, Airplay with Freebox not working

Since installing Yosemite, Airplay with Freebox not working
With Maverick Airplay working well

If you haven't done so already, try resetting the printing system.
OS X Mavericks: Reset the printing system also Yosemite
Try deleting the printer and scanner and add them back.
Also try Applications/Image Capture to see if it can find the printer and scanner.

Simple Pass Not Working with Chrome Version 42.0.2311.90 m

SimplePass stopped working today. I noticed a while ago that I no longer had to manually add the Website Logon extension anymore. A small window popped up with a warning about using developer extensions and SimplePass worked. Website Logon extension is enabled, but SimplePass isn't working.
Does anyone know I can fix this? Many thanks in advance.
As a last resort, I have gone back to a previous restore point. Now SimplePass is working. However, I would still like resolution as I expect to encounter this problem again with other updates, etc. Can someone tell me what Windows Update may have caused the problem so I can not apply that particular update?
Thanks again.

Hi @mellman ,
Welcome to the HP Support Community! I hope you enjoy your time with us.
I see that you are having a problem with SimplePass not working with Chrome. This has been a problem for a while now as Google Chrome made some changes about what extensions are available from their webstore and how they work. You can try the steps in this HP Forums post to see if that fixes the issue for you.
Please click “Accept as Solution ” if you feel my post solved your issue.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Thank you,
BHK6
I work on behalf of HP

Applets not working with Java 1.7.0_51 in MII 14.0 SP4 Patch 5

Hi,
I'm currently evaluating the migration of our MII 12.0 developments to MII 14.
But I'm running in several issues just trying to use simple things like a SQL query template with an iGrid Display template in test mode.
Used versions are: MII 14.0 SP4 Patch 5 and on client side the latest Mozilla Firefox with Java 1.7.0_51
At first I always get a java security warning when the applet is being loaded about unsigned applications.
At second the applet itself is not running. It always shows "No data available" and the java console shows the following errors (iResult is the id of the applet):
iResult [ERROR] - Couldn't set query template: No Query Defined
iResult [ERROR] - Couldn't set display template: null
iResult [ERROR] - Couldn't set display template: null
Is this perhaps a general problem, that the MII applets are not working with Java 1.7.x versions?
If I call the same MII page from a client with Java 1.6.x it is working without errors.
Do you have some suggestions for me?
Regards Timo

please clear your JAVA Cache. that should solve the JRE issue. thanks

Robohelp 9 with patch - Not working with IE10

Similar Messages

Maybe you are looking for