Skill Group Name is not coming on Cisco CTI Tool Kit real time status

Hi,
I have UCCE 9.0.3 in my environment but when supervisor is monitoring agent state on CTI Toolkit Team Real Time Status we are not able to see Skill Group name.
For your reference I have enclosed screen shot of that.

Hi,
first, read this document: Recommended Tracing Levels for Troubleshooting IPCC Issues. Apply the recommended trace levels to the following services:
CTI OS Server
CTI Server
But first take note of the original values (so you can switch back to normal tracing).
Dump the logs for both the above services: How to Use the Dumplog Utility.
For instance: dumplog ctisvr /hr 1 /of c:\temp\ctisvr.log
Post the logs to here.
G.

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System Name is not coming

Hi,
I have created a new technical system in SLD. Now while I am creating a JCO connection for Metadata System Name is not coming.
Message Server   : New technical System name is coming here
System Name      : Its coming blank(It should have SID value)
Logon Group      : Blank
Regards,
Prakash Jha

Hi,
please Configure the SLD Data Supplier in Visual Administrator.
Refer http://help.sap.com/saphelp_nw04/helpdata/en/ea/cd2e807e0e45bf9da67354f452fc05/content.htm
Hope that helps.
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S.Divakar

In excel sheet tab name is not coming-urgent

hi all,
one small rewquirement. if u run this test program it opens a excel sheet which contains signle tab. here tab name is not coming. i dont no hot to display tabname here.anybody can make the changes and send me the code.
i am sending my code below.
thanks,
maheedhar.t
REPORT ytestvij MESSAGE-ID zv.
TABLES sscrfields.
TYPE-POOLS: icon.
TYPES : BEGIN OF zfnames_ds,
        reptext TYPE reptext,
        END OF zfnames_ds.
TYPE-POOLS ole2 .
DATA: wa_fntxt TYPE smp_dyntxt.
DATA : wa_t75_booking TYPE zvt75_booking_h,
        t_t75_booking TYPE STANDARD TABLE OF zvt75_booking_h.
DATA : wa_fields TYPE dfies,
        t_fields TYPE STANDARD TABLE OF dfies.
DATA : wa_fnames TYPE zfnames_ds,
        t_fnames TYPE STANDARD TABLE OF zfnames_ds.
handles for OLE objects
DATA: h_excel TYPE ole2_object,        " Excel object
      h_mapl TYPE ole2_object,         " list of workbooks
      h_map TYPE ole2_object,          " workbook
      h_zl TYPE ole2_object,           " cell
      h_f TYPE ole2_object.            " font
DATA h TYPE i.
DATA : lin TYPE i.
data: excel       type ole2_object,
      application type ole2_object,
      books       type ole2_object,
      book        type ole2_object,
      sheet       type ole2_object,
      cell        type ole2_object,
      column      type ole2_object.
PARAMETERS : p_input TYPE localfile.
Add button to application toolbar
SELECTION-SCREEN FUNCTION KEY 1. "Will have a function code of 'FC01'
INITIALIZATION.
Add displayed text string to buttons
wa_fntxt-icon_id = icon_xls.
wa_fntxt-icon_text = 'Input File template'.
wa_fntxt-quickinfo = 'T75 Header Data'.
sscrfields-functxt_01 = wa_fntxt.
AT SELECTION-SCREEN.
IF sscrfields-ucomm = 'FC01'.
do nothing
    PERFORM open_excel.
ENDIF.
AT SELECTION-SCREEN ON VALUE-REQUEST FOR p_input.
PERFORM get_filename USING p_input.
START-OF-SELECTION.
*set pf-status 'ONE'.
END-OF-SELECTION.
WRITE : lin.
*&      Form GET_FILENAME
      text
--> p1        text
<-- p2        text
FORM get_filename USING p_file TYPE rlgrap-filename . "localfile.
DATA : w_rc TYPE i.
DATA : wa_file_table TYPE file_table ,
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CALL METHOD cl_gui_frontend_services=>file_open_dialog
   EXPORTING
     WINDOW_TITLE            =
     DEFAULT_EXTENSION       =
     DEFAULT_FILENAME        =
     FILE_FILTER             =
     INITIAL_DIRECTORY       =
     MULTISELECTION          =
    CHANGING
      file_table              = t_file_table[]
      rc                      = w_rc
     USER_ACTION             =
    EXCEPTIONS
      file_open_dialog_failed = 1
      cntl_error              = 2
      error_no_gui            = 3
      OTHERS                  = 4
IF sy-subrc <> 0.
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               WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
ENDIF.
LOOP AT t_file_table INTO wa_file_table.
    p_file = wa_file_table-filename.
ENDLOOP.
ENDFORM.                    " GET_FILENAME
*&      Form open_excel
      text
--> p1        text
<-- p2        text
FORM open_excel.
SELECT * FROM ZVT75_BOOKING_H
          INTO TABLE t_t75_booking
          UP TO 10 ROWS.
start Excel
CREATE OBJECT h_excel 'EXCEL.APPLICATION'.
PERFORM err_hdl.
SET PROPERTY OF h_excel 'Visible' = 1.
PERFORM err_hdl.
get list of workbooks, initially empty
CALL METHOD OF h_excel 'Workbooks' = h_mapl.
PERFORM err_hdl.
add a new workbook
CALL METHOD OF h_mapl 'Add' = h_map.
PERFORM err_hdl.
output column headings to active Excel sheet
PERFORM fill_cell USING 1 1 1 'Financial year'.
PERFORM fill_cell USING 1 2 1 'Financial quarter'.
PERFORM fill_cell USING 1 3 1 'Customer number'.
PERFORM fill_cell USING 1 4 1 'Booking Year'.
PERFORM fill_cell USING 1 5 1 'Financial quarter'.
PERFORM fill_cell USING 1 6 1 'Contract type'.
PERFORM fill_cell USING 1 7 1 'Sub Contract type'.
PERFORM fill_cell USING 1 8 1 'Customer purchase order number'.
PERFORM fill_cell USING 1 9 1 'Booking Amount'.
PERFORM fill_cell USING 1 10 1 'Currency Key'.
LOOP AT t_t75_booking into wa_t75_booking.
copy items to active EXCEL sheet
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   PERFORM FILL_CELL USING H 1 0 wa_t75_booking-BOOKYEAR.
   PERFORM FILL_CELL USING H 2 0 wa_t75_booking-BOOKQTR.
   PERFORM FILL_CELL USING H 3 0 wa_t75_booking-.
   PERFORM FILL_CELL USING H 4 0 wa_t75_booking-BOOKYEAR.
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ENDLOOP.
disconnect from Excel
FREE OBJECT h_excel.
PERFORM err_hdl.
ENDFORM.                    " open_excel
*&      Form ERR_HDL
      outputs OLE error if any                                       *
--> p1        text
<-- p2        text
FORM err_hdl.
data test type sy-subrc.
test = sy-subrc.
IF test <> 0.
     Message e000(ZV) with 'Error in OLE-Automation:'.
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ENDIF.
ENDFORM.                    " ERR_HDL
      FORM FILL_CELL                                                *
      sets cell at coordinates i,j to value val boldtype bold       *
FORM fill_cell USING i j bold val.
CALL METHOD OF h_excel 'Cells' = h_zl EXPORTING #1 = i #2 = j.
set property of sheet 'Name' = 'T75'.
PERFORM err_hdl.
SET PROPERTY OF h_zl 'Value' = val .
PERFORM err_hdl.
GET PROPERTY OF h_zl 'Font' = h_f.
PERFORM err_hdl.
SET PROPERTY OF h_f 'Bold' = bold .
PERFORM err_hdl.
ENDFORM.

Hi,
Look at the below thread, i posted complete code in this one, just copy that Program and past in your SAP and run the Program, it will create 3 sheets with the names also, then look at the Sheet name in the code, you will understand where to add the code
Re: format an excel
Regards
Sudheer

When I enter a group name into the Bcc field and try to send the message, I get "[group name] is not a valid e-mail address..."

Been using the same template to send a weekly newsletter for a year or two but now with a recent update to Thunderbird the group name is rejected when I try to send the message:
With a group name in Bcc field, when I press "Send" and try to send the message, I get this alert: "[group name] is not a valid e-mail address because it is not of the form user@host. You must correct it before sending the e-mail."

This has been reported as [https://bugzilla.mozilla.org/show_bug.cgi?id=1060901 Bug #1060901]. If you have an account on Bugzilla, please consider voting for that issue.
Several other people have sent in the same support request as you, noting this happened after they upgraded to version 31.1.
The exact error message is: XXXX is not a valid e-mail address because it is not of the form user@host. You must correct it before sending the e-mail.
'''This happens in Thunderbird 31.1.0 when your mailing list description includes several words separated by spaces.'''
Although not ideal, these workarounds should let you use your mailing lists until a proper fix is implemented:
* While composing an email open the address book and select the list you are trying to send to, highlight all the names in the list and drag them to the To: box. This uses your existing data without modifying it.
* Replacing the blanks " " between the words in such lists' descriptions with an underscore "_". This requires modifying your mailing list(s) description(s).
* Downgrade to a previous version and disable automatic updates (Windows)

Vendor Name is not coming in Studio

Hi,
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Hi Kumar,
1) Check if the Nameserver(SLD) is running as stated above,
2) Have you defined the "Namespace Prefix"
3) after doing all steps try after restarting the J2EE Engine.
also check your steps with the guide <b>"How to Get Started with the SAP NetWeaver Development Infrastructure"</b>, given at the following link,
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Hope above will help you,
Regards
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Time
Va
Vb
Vc
0
5
3.5
2.8
3
4.9
3.6
2.9
6
4.8
3.8
2.1
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How can I do it?
Thanks a lot,
Boris

Hi, thanks all your reply.
You may find "points_to_bar_graph.vi" from this website, I find it by this way.
I will ask a stupid question: I don't have any photo processing software, how can I save the vi into a picture format?
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Attachments:
question.doc ‏520 KB
points_to_bar_graph.vi ‏62 KB

VI containing Event Structure will not receive front panel events in LabVIEW Real-Time.

Hi again, I'm working in my first UI (attached VI).
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If I run my VI in FPGA mode should it run?
Attachments:
HMI.vi ‏33 KB

Since it looks like you are new to the whole RT and machine control, I recommend giving this a good read: NI LabVIEW for CompactRIO Developer's Guide
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Queries inactive in Production Technical name is not coming After Transport

Hi Folks,
i transported queries with role into production .
There queries are coming without their technical name means b'coze its related data-target was not active but now its active even then queries are not coming with their technical name.
So can we do any manual activation in production or should i go for re-import the same req again into production.
Plz Suggest me

Hi Rajan,
You can do manual activation in production and you can change the technical names of your queries in production.
Thanks and Kind Regards,
Lakshman Kumar Ghattamaneni

Group Names Do Not Appear on iPhone

Yesterday, an anomaly occurred on my iPhone 3G (version 3.1.3) regarding accessing Contacts. When I would press the Contacts button, all I could get would be the list of contacts in one of my Groups. I could not access the pages showing ALL contacts, nor could I even move off page of that one Group, which was the latest Group I had accessed. I was confined into seeing only Group's contacts.
On the theory that the Contacts software on the iPhone got corrupted, I went through all the trouble-shooting steps recommended by David Pogue in his book, iPhone: The Missing Manual, including resetting the iPhone's settings, and eventually doing a complete restore of my iPhone's firmware and software via iTunes.
The restoration fixed one problem, but there seems to be another problem with Contacts that I do not understand. After the restoration, I can now access the complete list of my individual contacts. That's a good thing. But when I click the button to move to the Groups page, the Groups page is blank, even though my Address Book has about ten groups that it should be sending to MobileMe for syncing.
As a test to force a change in my Calendar, my Contacts and my Groups lists, I added a new event, a new "test" contact, and two new "test" groups. Then I synced up my computer with MobileMe. The new names for the test groups show up fine on the MobileMe website, so syncing from my computer to the web is working OK. But, while the new event and the new contact show up fine on the iphone, the Groups page on the iPhone still is blank.
Anyone have an insight into this problem? Am I overlooking something here? Or has something gone buggy on my iPhone?

While waiting for a reply, I telephoned the local Apple Store, and I explained the problem, asking if I could get help over the phone, or if I had to bring my phone in. The person I spoke with was most helpful, and she solved my problem over the phone.
She explained that, when an iPhone is restored via the backup saved by iTunes to the source computer, the restoration process does not bring an iPhone back to its exact previous state all by itself. In my case, even though some syncing was occurring via my MobileMe account, I needed to add that account back onto my iPhone via the Settings > Mail, Contacts, Calendars > Add Account > MobileMe commands.
As soon as I had completed adding my MobileMe account email address and password, full syncing privileges were restored. The Groups page, showing all of my Group Names, together with the right-arrows leading to the contacts in each group, are now correctly showing up again.
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The user or group name is not recognized. (rsUnknownUserName)

SQL 2008 R2 Reporting Services
When trying to add a group from Active Directory onto the reporting services security we get the following error
The user or group name 'groupname' is not recognized. (rsUnknownUserName)
We are able to add users from Active Directory this only fails on group.
Jason Spencer

Hi Jason,
The error “The user or group name<name> is not recognized (rsUnknowUserName)” means the Report Server cannot find the user from domain or local users or groups of Report Server. Reporting Services stored users with users’ SID. After we tyoe a username
in the username textbox, the Reporting Services will user the method “LookupAccountName” in Window API to get the users’ SID. If the API cannot get the SID of the user, Reporting Services will throw the expression “rsUnknowUserName”.
Here has some threads that similar to yours, and there have solved the issue, you can try the solutions, for more information, please see:
http://social.technet.microsoft.com/Forums/en/operationsmanagerreporting/thread/64ac1fa7-4535-4369-9bf6-1323e00be543
http://social.msdn.microsoft.com/forums/en-US/sqlreportingservices/thread/fbc2728e-425a-4666-9810-1300b7881ee6/
Hope this helps.
Regards,
Charlie Liao
Charlie Liao
TechNet Community Support

Failure writing file and Failure sending mail: The user or group name is not recognized.Mail will not be resent.

Dear All,
I am using MSSQL SSRS 2008.
All the reports run properly when viewed via a web browser. However for subscription, I am having a strange
experience.
The subscription having intermitten failure. I need to execute multiple times to get it work.
Following is the exception I am getting:-
Failure sending mail: The user or group name 'xxxxx' is not recognized.Mail will not be resent.
Failure writing file DailyPolicyExportCDN_ST@timestamp : The user or group name 'xxxxx' is not recognized.
Following is the exception I retrieve from log files.
webserver!ReportServer_0-2!1b0c!07/31/2014-05:25:09:: e ERROR: Reporting Services error Microsoft.ReportingServices.Diagnostics.Utilities.ReportServerHttpRuntimeClientDisconnectionException: A client has disconnected from the Report Server Web service application
domain ReportServer_MSSQLSERVER_0-2-130512716074991980. No corrective action is required. An error code has been submitted to ASP.NET to release the connection. The error code is 800708CA. ---> System.Runtime.InteropServices.COMException: This network connection
does not exist. (Exception from HRESULT: 0x800708CA)
Any idea what went wrong?
Thanks in advance

Hi NeoCK,
According to your description, you can access your report successfully, but it fail to send e-mail subscription. Right?
In this scenario, since you can access the report successfully, so this user has permission on report server. Please go to E-mail setting in your Reporting Services Configuration Manager, check if the current user has permission on that SMTP server.
If this is still not working, please recreate the subscription and try again.
Reference:
SUBSCRIPTION
ERRORs : Failure sending mail: The user or group name 'CB_OFFICE\XXXX' is not recognized.
The user or group name 'MYDOMAIN\myuser'
is not recognized
SSRS
2008: Failure writing file ... The user or group name 'domain\user' is not recognized
If you have any question, please feel free to ask.
Best Regards,
Simon Hou

AD Security Group name change not showing in Sharepoint 2010

Hi!
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The problem i see in the long run is the name change of AD Security Groups. Sharepoint 2010 isn't showing the new name of the group.
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I was thinking of designing a powershell script that runs every night and updates the display name of the groups that do not match the AD display name.
Is there any other way?

As far as I know, and I'm not sure where to go from here without testing on my own...and I'm not sure when I'll be able to do that. Perhaps a configuration issue.
Have you tried removing the incorrectly named group and adding in the correctly named one?
Read through this related post:
http://social.msdn.microsoft.com/Forums/en-US/sharepoint2010general/thread/49dc833f-4127-45ac-bd21-98b04d3632ef
Looks like that can help you. Let us know how things go.
Colorless Green Ideas Sleep Furiously http://www.sharepointnerd.com

The user or group name is not recognized. (rsUnknownUserName) error

Hi All
i have create a group name Finance using these steps.
my computer rightclick -> manage->create group -> add user
now i add this in reportmanager ->sitesetting -> domainname\Finance.
but getting an error..
"The user or group name 'domainname\Finance' is not recognized. (rsUnknownUserName) "
I also tried to give permission to user those in active directory but getting the same error.
Kindly Help

What permission did you give to that account in the Report Manager?
Best Regards,Uri Dimant SQL Server MVP,http://sqlblog.com/blogs/uri_dimant/
Blog : MS SQL Development and Optimization
Blog : Large
scale of database and cleansing

How to make a group name appear as the group name and not "Undisclosed Reci

About Group Names:
I made a group of about 15 people. I named that group “BASEBALLERS." I have another group that I labeled ”BASKETBALLERS." When I want to send info that pertains to both, I type out each group name and they both appear in the “To:” field with those names I created.
However, when I receive copies of this email, the group names BASEBALLERS and BASKETBALLERS gets changed to boring old ”Undisclosed Recipients.“
Is it possible for everyone to receive my emails and see the two group names instead of ”Undisclosed recipients“?
Thank you. According to the Help Menu in Mail, it should be possible. Or does it have to do with individual ISPs?
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http://web.mac.com/lorna6

Hi DazFaz,
true, but with an array with length of 1 rounding down
prevents an index
out of range error.
In you original code you 'round down' by multiplying by the
length of
the array -1 while I round down with Math.floor (and multiply
by the
actual length of the array).
Is there a difference in result?
The code below can yield 1 while the array may just be 1 item
long:
var arrayLength:Number = 1;
var rnd:Number = Math.random() * arrayLength;
var rndV1 = Math.floor(rnd);// Rounds ONLY down to the
nearest integer
var rndV2 = Math.round(rnd);// rounds up OR down to the
nearest integer
trace(rnd + "\t" + rndV1 + "\t" + rndV2);
so either decrement the length or floor the number. Same
difference (No?)
I love puzzels :)
DazFaz wrote:
> Hi Manno Bult.
>
> The problem with user Math.floor is that it only moves
in one direction and
> that is down to an integer.
> With Math.round ir rounds off the number to the nearest
integer.
>
> If you run the code I have modified from yours, you will
see what I mean. You
> will notice that rndV1 always stays at 0 yet rndV2 will
deviate from 0 to 1.
> Making it a more accurate way of finding a true random
number.
>
> var rnd:Number = Math.random();
> var rndV1 = Math.floor(rnd);// Rounds ONLY down to the
nearest integer
> var rndV2 = Math.round(rnd);// rounds up OR down to the
nearest integer
>
> trace(rnd + "\t" + rndV1 + "\t" + rndV2);
>
Manno Bult
[email protected]

Ref. PO no. is not coming in second line item at the time of delivery

Hi All
STO Scenario
In PO it single Line item, but in delivery we doing split batch. the system showing error that " Enter the PO No." But in first line it it picking the Ref. Document No. while it not coming second line item.
Please suggest.
Regards
Mahesh

Hi Mahesh
Proceed accordingly, first select te batch split by selecting line item and then go to environment for batch select once the batch selected then choose the belowmentioned magnifying glass, maintained other necessary field your delivery will be created.

Skill Group Name is not coming on Cisco CTI Tool Kit real time status

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