Skydrive Pro - Credentials Not Remembered

Skydrive Pro - from Office 2013 install - pointed at a local Sharepoint 2013 server - will not remember credentials
Doesn't matter the combo - happens on a Windows 8 domain member computer where the credentials that are required on Skydrive are the same credentials just entered to log on to the domain
The check box to "Remember my credentials" does not work
Is this expected behavior ?
Something wrong in the Sharepoint server config ?
Thanks
Barry

Does it work after you reset your IE?
Try to logon your account to another machine and set the permission as local administrator to check the result.
Cheers,
Tony Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
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Similar Messages

Skydrive Pro doesn't remember saved credentials (FBA) and gives "script error" on login

I'm having some trouble with authentication with Skydrive Pro and an on-premises Sharepoint Foundation 2013 deployment.
Sharepoint is configured with forms-based authentication to an AD LDS instance using a 3rd party LDAP provider.
There are two issues:
1) Skydrive Pro doesn't appear to save credentials - After a while (or frequently after a reboot), Skydrive Pro will re-prompt the user for credentials. Checking the "Remember me" box appears to have no effect. The site is in IE's trusted site list
with the "Logon with current user/password" option checked. Are there any other steps I should be taking to make Skydrive Pro permanently save credentials?
I have seen a few pages about changing the "timeout" setting in a web.config file, but I'm not sure which of the many web.config files I would use. The <authentication mode="Forms"> blocks that I found while looking through didn't
have a timeout attribute set at all. I've also read something about setting the SlidingExpiration attribute, but am also unclear whether that's related or where I would go about putting it.
2) Skydrive Pro presents the normal Forms-based log-in page in a new window to the user to enter their credentials. After entering them, the window doesn't close - instead, the window tries to render the home page of the sharepoint site. It only shows the
colored top bar and a button that says "Skip Ribbon Commands." It then presents a pop-up titled "Script Error" from the browser that says:
An error has occurred in the script on this page.
Line: 150
Char: 1
Error: 'document.getElementById(...)' is null or not an object
Code: 0
URL: http://domain.com/_layouts/15/start.aspx
It asks whether to continue running scripts on the page. If the user closes the popup and the browser window, Skydrive Pro appears to work and sync as normal - but the error messages are annoying and scary to the end user.
Line 150 from the referenced start.aspx:
<a href="javascript:;" onclick="document.getElementById('startNavigation').focus();" class="ms-accessible ms-acc-button" accesskey="Y">Skip Ribbon
Commands</a>
Any way to remedy this?
Any help is appreciated.
aaron

Hi Aaron,
I'm having this exact same issue and was wondering if you were able to figure this out?
Thanks!

Macbook Pro will not remember wireless network

We have two Macbook Pros and are having issues with one of them not finding and then not remembering a particular wireless network. The other one works normally on this network, as do our iPad and iPhones.
The problem Macbook Pro will find a number of other wireless networks in the vicinity, but not the one we wish to connect with. However, when the required information about the network is entered into the Network Preferences, it does see the network and will connect with it, until the computer is shut down. When it is powered-up again, the Macbook will not find it, even though, in theory, it had been told to remember it and that network had been moved up to #1 in the order of priority.
The settings on both Macbooks are the same, so why can one find and remember the network and the other not? What can I do about the problem?
Help please!

Settings for wireless network connections are actually stored in two separate places on your Mac, so in addition to the correct advice offered by Jolly Giant, you will also need to delete old network listings in KeyChain Access.
Macintosh HD > Applications > Utilities > KeyChain Access
Locate the name of the wireless network that you want to delete and click it to highlight it
Click Delete on your keyboard
It would be a good idea to go ahead and also delete the current connection as well in case it has become corrupted. This will clear out the old settings and when you next connect to the network and enter the password, the new settings will be preserved.

SkyDrive (not SkyDrive Pro) does not sync anymore

Hello guys,
Recently I noticed that the built-in SkyDrive in my Windows 8.1 stopped working. If I see my SkyDrive folder on File Explorer, it always shows the blue sync arrow icon regardless of many hours I waited for it to complete.
Sometimes I open Task Manager then I noticed that SkyDrive.exe is not running. I started it manually and tried to give SkyDrive.exe a high priority for both upload and download bandwidth in NetBalancer. Still it does not finish syncing.
It consumes network traffic only ~20 KB per second.
Out of curiousity, I attach a debugger (Microsoft Visual Studio 2012) on SkyDrive.exe and see the numerous repetitions of the same error message:
Does anyone have any idea what the problem is? And how to resolve this issue? How to reset the built-in SkyDrive on Windows 8.1 possibly?
Regards, Yusuf
Windows 8.1 Single Language
Intel Core i5, Lenovo Edge E430

Hi,
For the sync up issue, please try steps in this FAQ first:
SkyDrive synchronization issue after upgrading to Windows 8.1
http://social.technet.microsoft.com/Forums/en-US/a689873e-0335-4b4f-84bd-e215013b2344/forum-faq-skydrive-synchronization-issue-after-upgrading-to-windows-81?forum=w8itprogeneral
If the issue still persists, please help to upload SkyDrive.exe.err.**.log
under C:\Users\[Your name]\AppData\Local\Microsoft\SkyDrive\logs.
Please upload them to a file sharing service like Skydrive and put a link to them in your reply.
Kate Li
TechNet Community Support

My macbook pro does not remember the dates of when I saved files

I have had my macbook pro since late may of 2010, but I recently noticed it has not been remembering the day I saved files. It claims that every file was saved, or last opened on 5/1/2010. How can I make it so my computer remembers the dates of when everything was saved?

Is the clock showing the correct time. Check in System preferences > Date & Time to see how you have this set up. It may be that you are connecting (or trying to connect) to an online time server that is not right. Do you have to reset the time? Also, are you having any problems with the battery? I am not sure if this MacBook Pro has a separate battery for the clock, but if that were defective that may cause symptoms like this.

Proxy credentials not remembered

Dear all
please be assured we have tried many, many things already, including clearing caches, keychains, even fresh installs. We have many, many macs in use at our College, a good number of which suffer from this issue.
The OSX version varies, as does the model of Macbook, but the problem is often the same. The proxy credentials are in the keychain but Safari, App Store, Chrome and other apps do not seem to 'find' them. Alternatively I have tried assigning the proxy settings against HTTP and HTTPS proxy config in the Network System Preference pane, again this does not help. We also have a WPAD file in place so that auto proxy configuration works. And work it does! But sadly, while I can see that the autoconfig is working because the correct proxy server requests credentials, this method still does not cause the Macbook(s) to retrieve and use credentials.
This only seems to affect HTTPS connections, e.g. to https://www.google.co.uk - which of course is Safari's default in-line search.
My only clue so far is a line from the system log on one of the Macbooks, but it doesn't really give a fix - again this line is only generated and the problem seen when attempting to access an HTTPS site:
Nov 11 11:43:19 usersmacbook.ourdomain.com ocspd[411]: Authentication challenge received for "proxy.ourdomain.com:8080", unable to obtain proxy server credential from System keychain.
Please be assured the credentials are most definitely there!
Any help with this issue would be greatly appreciated - particularly with the frightening rate at which the number of students using Macbooks seems to be growing!
Kind regards
Richard

Yup:-
Just the same:-
Nov 11 11:16:41 teds-new-mac.ad.mycompany.co.uk ocspd[537]: Authentication challenge received for "10.203.39.212:8080", unable to obtain proxy server credential from System keychain.
Nov 11 11:16:45 teds-new-mac.ad.mycompany.co.uk ocspd[537]: Authentication challenge received for "10.203.39.212:8080", unable to obtain proxy server credential from System keychain.
Nov 11 11:16:52 teds-new-mac.ad.mycompany.co.uk ocspd[537]: Authentication challenge received for "10.203.39.212:8080", unable to obtain proxy server credential from System keychain.
I'm at a loss.
Safari won't go on to ANY HTTPS address:- Swithched to Firefox which seems quite happy with it all.
Also, when I try the APP STORE, it generates multiple entries of the same line, and brings up the following box:-
The following line also appears in Console (system log):-
Nov 11 12:56:19 teds-new-mac.ad.mycompany.co.uk ocspd[1336]: You can specify the username and password for a proxy server with /usr/bin/security. Example: sudo security add-internet-password -a squiduser -l "HTTP Proxy" -P 3128 -r 'http' -s localhost -w squidpass -U -T /usr/sbin/ocspd /Library/Keychains/System.keychain
So it's DEFINITELY looking in the system keychain.
Q.
This seems too easy - but would copying the entry from login keychain and pasting it into system keychain solve the problem?
Or would it totally screw things up?
Message was edited by: ttreen1950

Skydrive and skydrive pro now same email and not working

Hi,
I have tried posting this on a few of the forums and keep getting sent somewhere else. Can anyone here help me?
For the last couple of weeks we have been setting up our new Office 365 during this time we have been using skydrive and skydrive pro without any problems. Last Friday we set up our Outlook and change our login from onmicrosoft to our
actual emails eg *** Email address is removed for privacy ***. We are now able to receive our emails and login without any problem. However our SkyDrive and SkyDrive Pro are not syncing with our computers. If we open a file in our SkyDrive
PRO folder it will not save to our online file. If we try to login it will go no further than the screen to accept our email login. You hit NEXT and nothing happens or it says that it does not recognise that account. If we log into the dashboard
we can view our skydrive pro but it is no longer able to sync with our computers. Is it because we now have an email address doing both accounts?

You'd better post the question to Office 365 forum. I've found the thread with the similar topic on that forum:
http://community.office365.com/en-us/forums/154/p/185309/547354.aspx
You can try to re-establish the connection between your SkyDrive Pro to your local copy. Please note that this action will create a completely new set of synced file locally and may take time to load
depending on the amount of files to be synced.
1. Right click on the SkyDrive Pro icon from the taskbar > click
Stop syncing a folder > select the folder you are currently syncing on (or choose all), then click Stop Syncing.
2. Open a web browser and navigate to the library you want to sync or go to your SkyDrive Pro tab from the blue menu, click the
Sync icon on the upper right corner of the page to start syncing the file. Then check if your files started to sync in your locally.
Hope this helps.
Tony Chen
TechNet Community Support

Standalone Skydrive Pro admin file

Skydrive PRO was not part of my Office 2013 rollout. I need to create an admin file for this one program to deploy to existing Office 2013 and 2007 users. When I run setup /admin it tells me the setup files are not present. This makes
sense since the EXE is standalone and not part of the suite. Any ideas? I don't even need an admin file. I could use some flags to simply use the defaults. I want to make this as silent as possible to the users when the run it manually.
Thanks.

I remember having this issue as well.
If I remember correctly, you can copy the admin file from the Office 2013 install to your standalone SkyDrive install folder, and re-try setup /admin
Hope that helps!

SkyDrive Pro and SharePoint 2010

Why SkyDrive Pro can no longer sync SharePoint 2010 libraries? I was using Windows 8 with Office 2013 and SkyDrive Pro had no problems with synchronizing content from SharePoint 2010. Now I installed Windows 8.1 with Office 2013 and it doesn't work anymore.
Is there any way to fix it? My colleagues (with Windows 8 and Office 2013) still can synchronize content from SharePoint 2010.

Note that SkyDrive Pro does not support SharePoint 2010 so any issues you have with it won't be looked at by Microsoft.
Trevor Seward, MCC
Follow or contact me at...
&nbsp&nbsp
This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

Skydrive pro stop with error HRESULT: 0x80004005 AssertTag: 0x005adb60

Hi receiving error code when trying to run Skydrive Pro, it only started yesterday and has been working fine for nearly a year, getting very frustrated now can any one help.
Skydrive Pro needs to close because of a hardware or configuration problem
Error description: Unspecified error
HRESULT: 0x80004005
AssertTag: 0x005adb60

Hi,
If you are using SharePoint 2010, then please understand SkyDrive Pro is not supported with SharePoint 2010 platform since you installed KB2825633 in October,2013.
If you are using SharePoint 2013, then please try clearing browser history, then run IE as administrator and resync the SharePoint.
Regards,
Rebecca Tu
TechNet Community Support

Skydrive Pro over Metered Connection

Hi everyone thanks for the help on this. I've found that basic SkyDrive adheres to the metered connection setting download blocking in Windows 8 but SkyDrive Pro does not appear to and will download files over a metered connection.
Is there a setting for Skydrive Pro that stops it from downloading over a metered connection? Or is there any way to add an application as blocked over metered?
Thanks again
Mike

I'm not aware of any such configuration option with SkyDrive Pro. As for adding an application, it looks like the application must be developed in such a way to respect metered connections.
Trevor Seward, MCC
Follow or contact me at...
&nbsp&nbsp
This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

My MacBook Pro Retina's Bluetooth chipset unknown/odd login message on the login screen states Login Window Authentication Login window Name edit text has keyboard focus. In addition, the login screen is not remembering me

I have been experiencing several issues with my MacBook Pro Retina mid 2012. My MBPR is scheduled to go into the depot. However, I am wondering if anyone may be able to shed light on a few issues as this is the third "official" time my MBPR is going back for service ("one depot" trip; "one authorized" dealer; several in-store visits).
My Bluetooth is stating that the Bluetooth Chipset is Unknown (0). I also have had Bluetooth Preferences mysteriously change on me. In addition, while Bluetooth is off there are two serial modems turning on. I have turned them off, but they continue to pop up.
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Should I be concerned here? Has anyone else had issues like this? I don't want to worry if I don't have to. I have had so many issues over the course of nine months. 5-6 wipes. Airport card replaced and I am about to pull my hair out if my MBPR doesn't come back worldly like clock work this time. I just can't send my days trying to get a $2300 product to work for me any longer. No idea what is wrong with it, but it is driving me insane. Cross your fingers for me and any guidance you have or thoughts would be welcomed. Thank you. EMM

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In Console, the following is greyed out:
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Com.apple.launchd.peruser.0
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*[user logs are accessible]
Krb5kdc
Radius
My guest files are locked, but again I am the administrator of MBPR.
I am worried about a keystroke logged or at least, trying to rule it out.
Also:
Mdworker32(225) [and other mdworker numbers] are sandboxing; stating deny Mach-lookup
Com.apple.Powermanagement.control, etc. long attachment with those files with version: ??? (???).
Postinstall: removing applications/Microsoft Office 2011/Microsoft Outlook.app
WARNINGS in Console include:
[NSImage compositeToPoint:fromRect:operation:fraction:] is deprecated in MacOSX 19.8 and later. Please use -[NSImage drawAtPoint:fromRect:operation:fraction] instead.
There are a ton of other warnings. Before I go through this again, can someone tell me if this is normal (all of it -- above too); or if these are symptoms is a keystroke logger or hardware issues?
I ask because originally, when my computer went in for diagnostics (more than once), Apple stated the hardware was fine (other than Airport Card -- finally). However, if I've done 5-6 total wipes; created new users; do not have sharing set-up; have not played around in Terminal; and am up-to-date with versions -- and various issues KEEP COMING BACK -- I am left wondering if a keystroke logger would be possible here?!? I thought maybe a faulty logic board, but why would diagnostics be okay, then? Not trying to be hyperbole, just desperate.
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All I want to do is use the computer as intended, but I can't seem to get a real answer, so after nine months -- I am turning to the communities to see if anyone -- anyone at all -- can help. The last thing I can do is have the MBPR come back from the depot and the same thing occur. Any guidance or advice would be so gratefully appreciated.

HT3814 Why does iTunes on my MacBook Pro not remember/save edited info about CDs? It does on my G4.

I haven't used iTunes in awhile to play CDs. Lately though it is not remembering CD info I put into iTunes. I have been using iTunes since the late 90s. I have always been able to edit info for ANY CD I play on iTunes and that computer would remember that info. Lately my MacBook Pro isn't remembering this info. I am able to edit CDs on my G4 Powerbok and it is remembering the info. (The G4 is using 10.4.11 and iTunes 9.2.1 (5). I am using 10.6.8 and iTunes 10.6.1 (7) on the MBP.) This used to work on the MBP but I haven't dealt with CDs in 6 months or so so I don't know more closley when this behavior changed.)
I've had a go-rounds with Apple Care. Some say I have to import each track for iTunes to remember any edits on that track. I tried that today and that appears to be how things work now. That was not the case up until now. Has iTunes changed how it works?
I realize that iTunes will read file names on the CD if they are burned into the CD. I used Toast for some recent CDs I burned on the MBP awhile ago and voila, those files names are appearing whern I pop the CD in. I cannot edit them so that iTunes remembers them though unless I import whatever track I wanted to edit the info from. OK. That's a step backwards but OK. (I realize I am not editing the info on the CD itself. Once a CD is burned that's impossible, I would only be editing the info that iTunes has about it...) Most of the CDs I have burned do not have track titles as file names.
I know about the CD Info.cidb file. That is where info that I add manually (and info that Gracenote adds, which I also can edit...) gets saved. In the past I could edit ANY CD, regardless of where it came from, and that info would be saved in that file. That is not happening now.
I have moved the CD Info.cidb file to my desktop and edited some info. ITunes is NOT creating a new CD Info.cidb file.
So, has anything changed with iTunes or is there something else going on here? It could be a third-party app or an OS problem.
Thanks for any help.
Cheers,
John L
PS Apple Care is looking into this some more and will call me back next Thursday if not before then. My fingers are crossed that will have some info that is helpful. If I now have to import a track so that I can edit it (and save that info) on a CD, well, so be it but it doesn't seem to be a step forward...
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Basically anything not purchased from iTunes that is on my iPhone 6 will not sync over to my MacBook. I have tried to just manually back it up but only the purchased music will sync over to iTunes.

Windows not remembering settings in MacBook Pro 15"

hey all,
I have a MacBook Pro 15" released in 2008. I have dual booting set up between Mac OS X.5.6 and Windows XP. I have what I'd consider a unique problem but may be someone else out there has had similar issues.
Every time I launch into Windows, *it does not remember any of my settings such as my bluetooth wireless mighty mouse and my bluetooth wireless rocketfish keyboard or to use my external 28 inch Hannspree monitor as my primary.* I don't care so much about windows not remembering my monitor preference but it would be nice every time I log into windows having my mouse and keyboard ready to go.
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Doug

Is this what you've tried:
Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
Release all the keys and the power button at the same time.
Press the power button to turn on the computer.

HELP Please!!! Outlook 2013 will NOT remember credentials

Good morning all,
Can someone offer some assistance please, I have a stand alone computer, I use Outlook 2013. Just two days ago Outlook would not remember my credentials. So, here is what I have done so far...oh this is for EXCHANGE
1. I deleted all the credentials in the credential manager
2. I deleted the EXCHANGE profile
3. I reset the profile PW on the exchange servers
However, NONE of this works. Where is the information for the credentials stored so in the registry...or if someone has a suggestion that might help, I welcome the assistance.
Thank you,

Hi,
It seems Outlook keeps prompting for password? Make sure you have not ticked this option below:
FILE -> Account Settings -> Account Settings -> E-mail tab, double click on the account name -> More Settings -> Security tab -> Always prompt for logon credentials.
As it is a standalone computer, I suggest you configure Outlook Anywhere use NTLM Authentication:
FILE -> Account Settings -> Account Settings -> E-mail tab, double click on the account name -> More Settings -> Connection tab -> Tick Connect to Microsoft Exchange using HTTP, then click Exchange Proxy Settings button -> Under Proxy
authentication settings, select NTLM Authentication -> OK.
Using NTLM Authentication can significantly reduce the number of password prompts.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Skydrive Pro - Credentials Not Remembered

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