HELP Please!!! Outlook 2013 will NOT remember credentials

Good morning all,
Can someone offer some assistance please, I have a stand alone computer, I use Outlook 2013. Just two days ago Outlook would not remember my credentials. So, here is what I have done so far...oh this is for EXCHANGE
1. I deleted all the credentials in the credential manager
2. I deleted the EXCHANGE profile
3. I reset the profile PW on the exchange servers
However, NONE of this works. Where is the information for the credentials stored so in the registry...or if someone has a suggestion that might help, I welcome the assistance.
Thank you,

Hi,
It seems Outlook keeps prompting for password? Make sure you have not ticked this option below:
FILE -> Account Settings -> Account Settings -> E-mail tab, double click on the account name -> More Settings -> Security tab -> Always prompt for logon credentials.
As it is a standalone computer, I suggest you configure Outlook Anywhere use NTLM Authentication:
FILE -> Account Settings -> Account Settings -> E-mail tab, double click on the account name -> More Settings -> Connection tab -> Tick Connect to Microsoft Exchange using HTTP, then click Exchange Proxy Settings button -> Under Proxy
authentication settings, select NTLM Authentication -> OK.
Using NTLM Authentication can significantly reduce the number of password prompts.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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Message was edited by: Anon87
Message was edited by: Anon87
Message was edited by: Anon87

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hi ALL
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~~~~~~~~~~~~~~~
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HELP Please!!! Outlook 2013 will NOT remember credentials

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